They put new heating and air conditioning system in my home. Great price great job, great service…read more Have dealt with them for over 10 years and have always been pleased with them from office to heating experts. Would recommend them as the best. It is hard to find people you can trust, you can trust them!

I scheduled a diagnostic service call. The sketchy looking tech arrived and spent less than ten…read moreminutes with the unit and reported to me that the igniter wasn't working. He stated that the part would need to be replaced before he could see if anything else was wrong; likely setting me up for costly repair after repair. While I was questioning him about replacement costs and other potential issues, he was responding with vague answers and kept referring back to collecting the fee for the service call before the visit was even complete. He gave no useful information. In my opinion, he was only there to get the service call fee, he had no intention of providing actual service as it was 4:30p on Friday afternoon. Even though I had no interest in using Creative Comforts for any additional work, I still waited for the office to call with a follow-up from the service visit. I ended up calling them and the office acted like they had no idea who I was at first. I asked to be phoned with repair costs and they sent an email instead. I called another company, Donnelly who waived the diagnostic fee and thoroughly assessed my system for FREE. It was not the igniter...the whole unit is faulty as it is over 30 years old. The safety switch was preventing the unit from running.

Recently purchased a home in South Philly. We can't say enough about the excellent service,…read moreattention to detail, quick response and immaculate care of our home! Many many thanks for a wonderful result! Wish I could give 10 stars!!

Two employees from Turners Bros. Plumbing arrived at 0900 (as scheduled) and were on-site until the…read morejob was completed at 0940. The ballpark price quoted for the job over the phone - the removal of an old garbage disposal and installation of a new garbage disposal, and the installation of a exterior hose bib - was $125 for the visit plus labor and it was suggested at that time by the Turner Bros. representative that the total cost for the job would likely be about $200. After the actual job was completed I was told by the one employee, Mike, that the realized price for the job was $375. When I questioned this and mentioned the quoted price, noting how drastically far apart the realized price was from the quoted price, the employee simply said that he was only the messenger. When I told him I did not have any checks and would need to get more cash in order to pay I also asked at that time for an itemized bill, indicating that I would not submit payment without some sort of a bill and guarantee that my payment as cash was properly received. He told me that he could come back for the cash and that he would have his office send me a bill within the hour, taking down my email address for the invoice to be sent to. About 45 minutes later I attempted to call the main office for Turner Bros. multiple times, unable to reach anyone. I wanted to verify the price and that an invoice was being sent over. Eventually I was able to speak with the employee whom had completed the job (Mike) and he told me that he spoke with his boss and was able to get the price reduced to $250. While I told him this would likely be 'ok' I also told him I still wanted to speak directly with his boss at which time he conferenced me in with his boss, Michael Turner. I explained the situation to Michael and he told me that typically they charge $125 as a base visit fee plus $190/hour per worker and that two workers are always sent on a job. This was information not told to us when we originally scheduled the appointment - we were only told the charge would be $125 for the visit 'plus labor'. Michael Turner noted that his other employee Brian 'must have quoted us a different price and the problem is Brian isn't around today'. I questioned why the quote given to us over the telephone wasn't memorialized and how could such drastically different quotes be given by his employees. After further conversation of a similar nature, Michael agreed to settle on the originally quoted price of $200. His employee Mike returned to the house and collected $200 cash as payment in full for the work completed after I was e-mailed an updated copy of the new invoice. The new invoice did not itemize time, labor or standard costs, and did not even include my full first name, but simply stated "Installed homeowners garbage disposal" (we had purchased ahead of time) and "Installed homeowners hose drought" (which we had also purchased ahead of time) with a total of "$200" listed to the right. A response was sent to Michael Turner via the pay2go website from which the invoice was sent indicating the invoice had been paid in full in cash. At the end of our phone conversationMichael informed me that "if we charged these prices there we would be out of business." As a local business owner myself, I know that if I had a member of my sales staff who was unaware of our base rates and was also radically misquoting customers, I could imagine that our business might not be around for much longer, either. While the workers were amiable and quick to the job, I do not recommend Turner Bros. Plumbing.

Sometime last week my heater decided to be weird. I could hear it cutting on and off, my bathrooms…read morewere all warm but 2 of my 3 bedrooms and my 1st floor weren't . I tried to trouble shoot on my on but to no avail. I called on Saturday AM @ 7:15 left a message and my call was returned by 9 AM. The gentlemen asked a few questions about what was going on but specifically if I could wait until Monday. Begrudgingly I agreed and the gentleman said someone would be there on Monday AM between 9-12. Needless to say I survived the weekend, thankfully my children were away. First thing Monday AM at 8:33 I received a call stating that the contractors were about 20 minutes away. They arrived right before 9AM as promised & got right to work. I didn't catch the primary gentlemen's name but he did tell me he was the son of the owner. He was so engaging and informative explained possible issues and once it was diagnosed got the heater fixed. They were here a little under 2 hours. He was honest enough to explain that I shouldn't waste anymore $$$ repairing this heater by explaining the life span and what my next steps would be. I'm totally satisfied and would highly recommend.

I've called these guys twice now…read more First time, my pilot light was refusing to light on my hot water heater. I know how to restart it but it wasn't working, they pointed out that dust buildup was preventing it and fixed it in no time. They didn't charge me for this quick fix! Second time, my frost free hose broke because I ignorantly did not disconnect it in the winter. They fixed it at a great price and explained why you need to do this in detail, I really appreciate that. I can't recommend these guys enough. There's always this fear that you'll get taken advantage of when you have to call service people, you won't have that fear with Hophan Brothers.

A guy came to install a new HVAC unit. He broke the original flooring foundation (1979) for the…read moreunit which has possibly exposed me to asbestos and THEN had the audacity to ask me to clean up his mess!

Very disappointed. Our central AC was not working well these passed few days and we had technicians…read moreout today who said we needed the coils cleaned. After 4 hours and over $800 in labor (which seems like a lot), he said let the house cool down 2 degrees at a time. The apartment was 78 degrees and he set it to 76 degrees. I left all the blinds down , did not run the dryer or the over or any form of heat. 2.5 hours later the current inside temp is 79 degrees. I called to tell them this and 4:15pm is considered after hours...... Update: I left a message with the emergency line with my number when I called at 4:15, no one calls me back , but Steven is able to reply to my yelp review within half an hour of posting it ? Btw , I understand it's the "hottest part of the day " but it should not be getting hotter in here.

Converted my garage into a bedroom and hired EMCO Tech to install a Carrier Infinity minisplit…read more They did an excellent job. They came three separate times. First visit they ran all the wiring, lines and drain before drywall -- and didn't even take a deposit. Second time they installed both units and protected the indoor unit with plastic and cardboard so the painters wouldn't damage it. They took half the payment then. Final visit, after painting was done, they finished everything, started the system up, and I paid the rest. The same two guys -- Leo and Alex -- did all three visits. They were super professional and respectful. They always parked on the street instead of my driveway, wore shoe covers, and were very careful with my dog. I even bought them lunch twice because they were that nice. Everything turned out great. The room looks beautiful and the system works perfectly. Highly recommend EMCO Tech.

Our boiler broke down in March 2016. We contacted several companies for quotes. EMCO Tech came in…read morewith the lowest price--nearly half the quote from another, well-reviewed local company. I was skeptical. Also, I was wary of the one-star reviews below. When I spoke to the company's owner, Serge, he offered an honest assessment of the negative reviews, admitting growing pains and lessons learned. I trusted him. He also offered all the relevant details about the boiler installation, including the specific make and model of the boiler. After researching the specific boiler, I felt confident choosing EMCO for the installation. The team installed the boiler within a week over two days. They returned several times to make sure the installation was a success. As most experts will tell you: A new boiler will inevitably have an issue or two. Our boiler had no real issues, and we've been happy since installation. Everything works great. I'm writing the review now because I've just called EMCO Tech for yearly cleaning/servicing (which was, again, half the price of other companies). I always tell myself: I should write a review for that company (when they're good). So now I'm writing a review! Thanks, EMCO Tech.

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Green Air was excellent. Responded to fix the issue with my Air Conditioner within a few hours,…read morequickly and professionally repaired the issue. Green Air will now always have my business and I will also pass word along about this company, as the most professional, honest and knowledgeable company I have ever used. - Thank You Green Air.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

AirLife was great. Professional and thorough. Everything was explained and broken down by cost. I…read morerecommend.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend