Tyler the phone number on the website is dead (I tried) and the email address that I used to use all the time to schedule service with Plumbing the Bay goes unanswered, AND even the customer service rep at Albert Nahman said last week that they bought out PtB, so that is where I base my info from. The only thing that works is the phone number on the yelp page which goes to Albert Nahman plumbing. It's very confusing for a customer who had brand recognition with PtB for years. read more

My Kenmore water heater stopped working. I asked Plumbing the Bay if they had parts for a Kenmore water heater but they would not tell me. They said a serviceman would have to come out to give me an estimate. When they came out, they said that they can't fix Kenmores, they can only replace them. If I was told upfront that they couldn't fix a Kenmore water heater, I would never have set up the appointment. So now I am out $79 for a useless service call. Even worse, they quoted a price of over $4000 to install a new water heater, which I believe is twice what it should cost. I asked that they refund the $79 service charge, but I haven't heard back. The required part was under warranty, so it only cost me less than $300 to have it repaired. read more

Shittiest experience I've ever encountered. Guy came to give us a quote for $930 to remove toilet and snake. Right off the bat, he's passive about how this is company price and how he doesn't make up the prices. I never even got to open my mouth nor complain about the price and he's already forcing the price on me? I relay the message to our landlord trying to explain what the worker states what the charges would be for and the worker at this point has the shittiest demeanor and is acting like he doesn't want to be here. He doesn't care to explain what the process is and just shoves the iPad in my face so that I can read what he would be providing. He steps outside for 10 minutes while our landlord makes a decision and comes back. I let him know that I haven't received a call back with an answer but if he has elsewhere to be, then he is free to go and we would just give him a call when an answer is made. He then explains to me that he has other places to go ( which I TOLD him he SHOULD go if needed to) and that the other jobs are more expensive than ours. He then proceeds to tell me to SIGN after telling me he had to "leave". He tried to force me to sign for the job even though he knew I was not the person who called for the job. I asked him what I needed to sign for and he kept saying for him to the job even though time after time I told him we would call him back later . He then walks away with A LOT of attitude. Company is probably great but this worker was honestly an A HOLE . Also he flooded the bathroom completely when running the sink water, so he left us with a nice clean up. read more

Total waste of money. Hot water heater still does not work after two technicians came out. I called the reception to let her know she said that she would call one of the technicians to see if they would turn around and she would call me back. Still haven't got a call back nor have I gotten my receipt email to me. Now I have to call another plumber and pay more money read more

I needed to have some hookups replaced to install a new washer. The whole process from calling to install took less than 4 hours.

Josef and his team are absolute the best. Always available and does the job the right way on a budget. I used them for my commercial large jobs. And now my personal brand new house. Wish every vendor/builder was like this!!! read more

I do not believe in yelp reviews anymore. All review provided here doesn't align with my view of the job performed by Josef. My experience with Joseph is very, very unpleasant. He is very unprofessional, doesn't return many calls, and never keeps his promises on the work he performs. read more

I called Plumbing the Bay after noticing that one of our bathtubs was draining water out of the side of the house. They sent someone out just a few hours later which was much appreciated! Juan was professional and courteous and helped us identify the part of the tub that was leaking (turns out it wasn't the drain, it was the overflow part of the tub!) and found where the leak was starting to cause significant water damage in a closet in our garage full of photo albums and personal mementos! He figured out the issue, explained the situation clearly, and recommended a cost-effective fix for the overflow drain. He repaired it on site that afternoon and thankfully that fixed the water leaking out of the house, avoiding what we assumed would have been a much more costly and time-intensive repair. I am so happy that we were able to get it fixed that same day and thank you Juan for your great work! read more

My recently purchased Alameda home had flooding during the storms in January. It was clear that we needed a sump pump for the ground level area of our home to avoid the water coming inside the next big storm. I called Plumbing the Bay and was able to have someone come out to assess what I needed within the week. The dispatchers were very professional and communicative, letting me know who to expect and when. Ivan came to assess and then later to install my sump pump. He and one other technician showed up the morning of the install, on time and finished ahead of schedule. I am very pleased with the work and the professionalism of everyone I dealt with at Plumbing the Bay. I would highly recommend them! read more

I had a gas leak that PGE found and locked my gas meter. I had a few Plumbing companies give me estimates but I went with Plumbing the Bay because Juan was the most informative and went out of his way to detect the leak. I did have to have the gas line changed in the end but the quote was the same as the other companies after Juan spent the day trying to just fix it rather than replace. He did excellent work in a timely manner and went above and beyond. I highly recommend Juan with Plumbing the Bay. read more

I loved working here everyone was super fun to be around. Be prepared know your trade you'll be fine Thanks Fire sprinkler crew. read more

Had a wonderful experience with Plumbing the Bay. They are truly the best and life savers. The job was done neatly and carefully. Joseph and the other guys were super easy to work with. Wish we could give them more stars here. Super recommended. read more

An excellent company, responsive, fully staying within the original very fair and reasonable estimate in spite of the need to make several visits. Job accomplished, better than I hoped, by personal and helpful workers. Freely explaining and giving advice, I immediately trusted the crew. I was never disappointed. In spite of a part delay held to the original bid for several months, awaiting full completion of the job before even asking for a deposit. These are reliable professional people, extremely decent, honest, friendly and supportive. Such a relief to find them.They will do any next project I may need without hesitation. Thank you all from the office to the workers I am very pleased by our interaction. read more

Josef never fails to impress me, very knowledgeable about his work and always delivering quality work. I've used Plumbing The Bay for a gas line upgrade, a water heater replacement, and main sewage line re-lining with minimum excavation work. Great company! read more

We had a serious problem, when water was going from the second floor to the first floor. It was not obvious, where the water was coming from, as there was no visible leak, only the ceiling on the first floor started to show damage. Several plumbers came and wanted to open up the ceiling, which was a big project, disruptive for us and costly. When your company representative came, he determined the place of the leak, and followed up till complete resolution. Thank you Guys!!! read more

Guys from Plumbing the Bay are incredible. They were able to save so much money and frustration with silly answers from plumbing companies; All others want to bill you first without even really knowing what would be a final bill. Usual phrase" we will start and we will see..." Guys trying to explain you everything and the most important do test upfront. I highly recommend to use this company at any plumbing occasions Vladimir K. read more

I really appreciate Joseph Filmus from Plumbing the Bay - we were having low water pressure in our shower, and he was the only one of several plumbers we called who took apart our showerhead and inspected our water heater to find the root problem of calcification and sediment. He warned us at the time that we'd need to take care of this issue - and helped us recommend a good water heater. While this heater was on order, our existing water heater actually burst at 7am on a Saturday and sputtered to its demise. Joseph sent his team out right away within an hour, and worked round the clock to get us the model that we had on order (returning the one that was on the way) and had his team come and install it by Monday. Our water heater is on the 3rd floor rooftop, and the Plumbing the Bay team carried huge water heaters up and down three flights of stairs - a daunting task - but got the job done. They even trained us on how to do regular sediment flush-outs to help us save money on future plumbing calls. Really grateful to Joseph and his team! read more

The guys from Plumbing the bay were great genuinely good good people and did great work in a short time can't go wrong with these guys I would recommend them for any Plumbing issues you have professional reasonably priced and easy to deal with thank you guys for your help and your work appreciate it read more

PLUMBING THE BAY sucks! Theycharged my tenants $530 for 30 minutes work. Replacing a shower head and installing a $1 clamp to secure a loose water pipe. The tech was supposed to arrrive 2-4pm, and showed up at 6:30pm. The PTB technician said the owner Dimitri had lost 3 commercial accounts due to mismanagement, and I've ordered my property manager to never use them again. read more

-(Very unprofessional, didn't return many many calls over three months of stringing me along, unable to have employees show up for job, and at the end threatened me without every doing any work) Where to start, Joseph (the owner) was recommended to me by another plumber for a non-urgent repiping job. -(Mid-March) He had an employee come out to scope the job who told me they could do the job and Joseph would be in touch re pricing and scheduling. -A week goes by with no contact, I reach out to Joseph who doesn't respond. -A week later, I follow up again since no response and Joseph tells me he needs to come out personally to see. -March 29, he comes out and quotes me 10k for the job, I agree and ask him to schedule it. -Over the next month I follow up to Joseph and his office and each time am told personally by Joseph that I am "calendared in," and he's just away from his desk and needs to look when he gets back and will call me back. He does not. -It's now Late April and I am still following up. Joseph does not respond to my many texts and -when I do catch him on the phone he saying I was calendared but gives a bevy of excuses. Some highlights: -Crew didn't show up for work. -Crew Moved to Washington. -Crew moved to Peru -I continue to follow up via texts/calls receiving no responses/more excuses. -Finally, three months later (June 21) he says he found someone named Michael from his company who is going to do the job but needs to come out again. -Michael comes out and totally unfamiliar with the job, says parts of the job are not possible and forgets that installation of a Sump Pump was part of the quoted price. Michael also mumbles under his breath about changing the price and that he would have to re-negotiate with Joseph. -I ask Michael when he is able to do the job given it has been three months, he mumbles Saturday or Sunday. I ask which Saturday or Sunday and he says he doesn't know what day, he'd have to check with Joseph. -I ask if it could be a day other than Saturday or Sunday, and he says it's not possible because he works for another company/job during the week and tells me that my young kids can just "not go to the bathroom all day for two days." -I call Joseph and express my disappointment and that I am happy to have the job actually calendared and it can be very far out and I would just like a date and am open to Saturday or Sunday if that is all that's possible. -He says "he'd have to check with Michael and would give me a call back, and to stop talking to him right now or "bad things" are going to happen." -He didn't even have the courtesy to call or text back. He had his assistant text me on his behalf that he would no longer be willing to do the job. read more

I had a damaged pipe with significant leakage into my whole garage. I called Plumbing the Bay and they arrived on the same day and cleared the whole garage. They then diagnosed the problem and fixed the pipe. They provide great and professional service. Highly recommend this plumbing company. read more

Fantastic service and communication. Company followed up after work performed to confirm all went well. Highly recommend

My son broke a pipe when playing in the garden and we had to shut off the house's main water line. Joseph offered to send a team immediately if needed. We ended up having his team coming in the next day to fix the problem. The communication was smooth, they came in the set time, the job was clean and efficient and the price was fair. I would give 6 starts if possible read more

We wanted to replace an old hot water heater with a tankless system. Joseph came to our house and gave us an estimate right away which he honored. The workers who came to do the job were courteous and professional and our new system is working great! Thanks for all your help! read more

Straight up outstanding plumbing service. Super-fast response time, very professional and clean work. Dealing with Plumbing the Bay team was easy and painless. Once on the job, Alex was extremely professional and polite, did great work, and kept the work space organized. We were very impressed with the outcome and customer service. Highly recommended. We will continue to use their service. read more

The necessary work was done professionally. The plumber (Andrey) came on time and didn't take long to replace the old faucet and kitchen disposer. If I need to get any plumbing work done again, I will for sure reach out to this company and recommend it to friends. read more

My sink and the bathtub got clogged on a Friday night. The owner of a house called his plumber who took over an hour and couldn't do anything to fix it. The next day my dad contacted Joseph who immediately sent his guy in my area to come and fix it. He was at my place within 15 min and it took him 30 min to fix everything perfectly. He had all the needed equipment and was fast, efficient and super nice. Explained everything to me and instructed what to do to avoid the same problem from happening again. Amazing service, would recommend and use this plumbing company in a heartbeat. Thank you Joseph for organizing everything in a best possible way! read more

Max Nemkovich from Chris's Plumbing came by yesterday to check my backflow assembly. He was quick, well priced, and very polite. He also gave me some general plumbing tips. Great service overall. read more

Joseph and his team were great and very easy to work with. I had a leak and to my shock I learned my 100+ year old pipes were total useless. Joseph came in dug things up, installed a new system and the made sure the tenants upstairs were never interrupted. He broke up concrete to install new pipes and had a company come in with a small tractor and clean up the concrete and haul it away....nice!. As for working with you on the price he was very flexible and NOT MONEY HUNGRY like a lot of other companies. He offered options where I could make payments over a short period of time or pay by credit card. Most important of all the inspector passed his work the first time. Most impressive of all Joseph keeps his word and knows his stuff. I have a new Plumber who I will call for any needs on my other properties. read more

Plumbing The Bay - Plumbing Near Me - Hayward, California

I am very happy with the service provided by Joseph and his crew. Fast, efficient, reliable and honest service. Done a great job cleaning main line pipe, without performing unnecessary and costly repair, that other company suggested. Saved me a lot of money. I can't recommend them highly enough! read more

If you need anything related to plumbing repairs, Plumbing The Bay (Chris Plumbing Services) are the experts you have to contact. They are very professional, courteous and knowledgeable. From the time of first contact with Jennifer, until the job was completed (in the nick of time) by Oleg, all was smoothly handled. Oleg is the man! He gets to the job and is very experienced in the craft, he carefully inspected everything in regards to the needs of the job to be performed and completed it to our full satisfaction. My wife and I recommend this business for all your plumbing needs. They won't let you down. read more

Great plumbing service. Fast, responsible and completely professional. Used them twice now for plumbing problems. Work done flawlessly, team is talented, skilled and did a great job. Will use them again (and again). read more

Joseph's team is great - prompt, professional, and knowledgeable. The technician came out to my house, spotted the root cause of my problem which has to do with the sub-floor from the bathroom above. read more

Terrible Customer Service from Kriti and Chris. I contacted them Jan 14th to receive a quote to replace our spa unit. They sent over a tech (Oleg) who encouraged us to give them our old spa unit to find a replacement. Gave me a written receipt of taking our old equipment. I have to constantly reach out to them for all of Jan, Feb and April and they give a run around until I finally get a quoted price of 3780. I asked to get a split price of how much is the labor and how much is the unit itself. They were unable to give me the price of the unit since they receive them at a discount from the supplier and they mark up the price of their units they sell even higher. I got a quote from other contractors all confirming a lower price for the same job. After 4 months they decide to bill me a service charge without prior knowledge of the fee. I found out they had later "discharged" the old unit after requesting it back. Worst customer service if you ever have to deal with them. read more

I have used them several times for the motel I run. They have always provided excellent service at a reasonable price. I was really glad to find them because the company I used to use had become expensive and unreliable. read more

i always use chris plumbing. I had them fix my plumbing problems over the past few years and lately i had them add an extra bathroom in my basement. They also installed a tankless heater heater and upgraded part of my plumbing to 3/4 copper. Very pleased with their work. They do work in SF. read more

This company was a lifesaver to my situation, not only did they help me with my substandard living conditions they i formed me every step of the way of what they were doing and why, and i was able to learn how bad my situation really was . As I had been suffering with illnesses in my home for years, all of the guys who worked on site were very empathetic to my situation on a day to day basis they were supportive and in the end they felt like family . Especially during these difficult times that we face today . read more

I've called Joseph asking to clean a clog in my pipes. He dispatched Albert, who came and "snaked" my pipes thoroughly and extracted a small kitchen towel from the pipe! The job was well done. Then Albert also helped me clean up my bathroom faucet. read more

We received excellent service from Joseph & team from "Plumbing by the Bay." We discovered that we had leaks in the original piping under our house- and that the entire system of pipes needed to replaced. Yikes- it was a major (and unexpected) project indeed. Within 24 hours of my call, Joseph came to visit - and provided a clear estimate for the scope of work. I sensed he was reliable, knowledgeable, and that I was in good hands. During a hectic time, he sent a team of 3 to our house within a few days. They completed the major undertaking within the short timeframe he promised. Just in time for my birthday! The team members were polite, efficient and respectful. Our pipes now seem to be working fine. I was grateful for their service- and would definitely recommend "Plumbing by the Bay" to others... read more

Plumbing the Bay saved the day when I came home to a leaking hot water heater! They were able to stop the leak right away to prevent further damage. Then when I decided to replace my water heater, they were able to do that quickly and professionally as well. Great customer service is hard to find these days at any price and their price was hard to beat! read more