Joy Wei at Three Sixty has been an amazing on-site property manager. Always responsive and very knowledgeable. Above all, she is extremely friendly and treats everyone in the community like a great neighbor. The community rooms and areas are well-kept and she is one short email away from any questions or concerns. I wish the other HOA are managing like PMP with the personal touch of a great general manager like Joy Wei. This is truly what I thinks of value when paying HOA fees that the company manages it and seeing the day to day results. read more

I'd like to thank Joy and the PMP staff for their exceptional customer service and reliability here at 360 @ South Bay. Every time I've had a question or concern, Joy gets back to me promptly. She goes beyond expectations by providing vendors when needed, answering emails timely and overall having a great attitude serving the 360 community and its residents. I've been here 8 years and Joy has made it even more special. We are very lucky to have her read more

PMP Management - Community Pool and Fire Pit - Homeowner Association Near Me - Los Angeles, California

I had the opportunity to partner with PMP while working as a consultant on a major lighting replacement project for Three Sixty at South Bay. Joy Wei of PMP is the property manager for the Association and she was consistently prompt and extremely knowledgeable when it came to helping me get information I needed to properly advise the Association on the project. Joy handled her role expertly and made it easy for me to perform mine, all while maintaining a professional and pleasant demeanor. She goes above and beyond in her dedication to her job, even taking a call from me while on the beach on vacation! In my opinion,Three Sixty is very fortunate to have someone of Joy's caliber managing their property and I count my self lucky to have had the opportunity to work with her. read more

Joy Wei at Three Sixty is not only incredibly reliable, she's an incredibly important member in the Three Sixty community. Friendly and helpful, she's always going the extra mile to help members of the community. Just today, she went the extra mile to help me locate my fob and coordinate with the person who accidentally took it in order for me to get it back. There was definitely detective work that had to be done. We're all lucky to have her at Three Sixty and she provides so much value on top of all of her day to day responsibilities! Thanks Joy! You are very appreciated by the community. read more

I've been trying to reacH PMP for a month now to resolve billing issues. Not very responsive. security can you some training in being way more tactful. the arguing with residents is unprofessional and not on par for the community at Marina Cit's Club. so much room for improvement read more

@Victor Sanchez 's defining characteristic can summed up in one word: "service." He is continually going above and beyond to be of assistance to the community, from making arrangements to facilitate movers to hiring reputable contractors to get work done quickly and effectively. He clearly makes us and his work a priority. His endeavors to maintain a high level of security and safety for the community is also highly appreciated, from looking into alternatives and addressing potential issues before they become problems. There is no end to the excellent and good things that Victor brings to those around him. Thank you, Victor! read more

Joy Wei at 360 Southbay is absolutely amazing! I honestly do not know where our community would be without her. I've interacted with Joy since her very first day on the job, having been an owner and community members for 12 years. Joy has never wavered from her commitment to the community and the residents she serves. No matter what the request, issue, or concern I have come to Joy with over the years, she has always maintained a genuine concern, appropriate attention and timely response to whatever it is I approach her with. She has a unique ability of providing empathy and professionalism in everything she does. Our community is a better place because of Joy. Sincerely, Justin V. read more

I have been living in Encino Oaks for a few years and have had consistently bad experiences with this management company. A persistent leak in my apartment and the unit below took years to address. Even then, they failed to properly dry and clean the area, leaving visible black mold. Balconies have fallen with no repair plans in sight, HOA fees have nearly tripled in three years, and property values continue to decline with no hope of recovery. They are using companies that overcharge for the work and residents have found questionable numbers in the provided statements. I cannot recommend this management company. read more

Unfortunately, I will have to leave a not so great review. I've been trying to get a hold of PMP to help me get access to the bike room since October 2023 and have not had any luck. Since then, I have had a total of 3 bikes stolen from the garage and this could have all been prevented. My property manager for 649 Prospect in the South Bay has even tried helping me get a hold of them, but nobody seems to be able to help which is very unfortunate given it's been well over a year. read more

Everything about this management company I love! Makes sure all residents live in safe and secure community. Every time I have problems regarding to my condo, they take care of it! Joy is really professional and sweet. Always super helpful and taking care of issues so fast. read more

I am a resident at the Hollywood Regis. Victor is the manager of our property and is a wonderful manager. He really cares about the residents and the property. It is always a pleasure to see Victor; he is enormously helpful and a credit to the company. read more

We have lived in 360 South Bay since 2013 and have had many positive interactions with the property manager, Joy Wei. She responds to our questions quickly and she is always kind and helpful. She is great at keeping the community functioning smoothly despite dealing with many demands and challenges each day. Joy is consistently reliable, professional, and efficient. We appreciate the care and hard work she brings to helping this community thrive. read more

I want to say that I had a really good experience working with Victor and the entire staff management , I'm a contractor and we renovate one of the unit in the building and Victor Really helped us throughout the process. read more

I've recently bought a unit in Pasadena Collection West. From the initial touring of the property to moving in, the onsite GM, George Caragea has been absolutely phenomenal. During initial touring, George was kind enough to accompany my agent and I to showcase the building amenities, answering questions about the neighborhood. When it was time for me to move in, due to my personal circumstances, my moving in schedule was super tight, but George's professionalism and calmness to aid me in the process was second to none! Further, as I was settling into my new home, I found out that to comply with the HOA rules, my unit needs to be carpeted. The awesome GM came to my aid. Guiding me through the HOA approval process, George made sure that the entire process was smooth and timely. Now that my unit is nicely carpet tiled, I feel settled in at last. The ease of mind that PMP Management and George, in particular provided me during this transition period is invaluable. I would wholeheartedly recommend PMP Management and George Caragea! read more

I live at New Horizons South Bay and my garage door keypad has been fickle -- not always responsive. Thank you to Janet Garcia, Santiago Martinez and Lynette Hazley for their efficient handling of this problem by replacing my keypad. Now I know that whenever I need to get in my car for an appointment, I can do this without any delay or worry. Thank you! read more

As new homeowners we feel so fortunate that Joy Wei is the General Manager for PMP at Three Sixty. Not only is she top of the list of HOA managers for knowledge, professionalism, and customer service, she is also genuinely interested in helping residents in any way she can. Equally important, Joy has a wonderful personality, which makes her a "joy" to work with. PMP is very lucky to have her represent the company ! read more

Manager, Janet Garcia is an excellent manager. I worked with her regarding a very stressful situation with a community association, and she was rock solid and extremely helpful. I highly recommend Janet Garcia. read more

Joy Wei is our property manager and she has been so helpful over the years. She always has a smile on her face and she is so friendly and kind. She makes sure that the entire community is up to date on community information. She is also extremely responsive. She returns emails promptly and goes out of her way to help. When there was a leak coming from our unit and we were not home, she called me right away and she already called the emergency after hours Plummer who was already there to assess the situation. I am very grateful and happy that Joy is our property manager, she does a wonderful job. read more

Kenya was professional, helpful, and knowledgeable, patient and kind. She represents PMP Care with flying colors. Thank you Kenya Hayes! Very satisfied with my interaction with you! read more

Just to share my appreciation for our property manager, George. Since George took over management of our building, the positive changes are making our living experience significantly better. George's dedication to his role is unmistakable. From the day he assumed responsibility, it is evident that he possessed a rare combination of professionalism and genuine care for the resident. Communication has been improved remarkably. He is always accessible, promptly addressing any concerns or inquiries with a level of responsiveness that is truly commendable. George exceeded all expectations as our property manager. read more

We are so lucky to have Joy Wei as our property manager at 360! She's highly responsive, reliable and truly cares about our community. Our unit had a terrible flood situation that took nearly a year to remediate. We couldn't have made it through that without Joy's help. She kept us informed every step of the way and did her best to make the process as smooth as possible for us. We appreciate you Joy! read more

This company handles our HOA requirements. In particular, their provided employee, Joy Wei is on site an act like a member of the family. She is exceptional. She is caring, thoughtful, and attentive to all issues at our complex of over 600 families. She is conscientious in every way imaginable, especially when it comes to matters of cost, she finds vendors that are efficient, qualified, and cost-effective, which is very meaningful when it comes to HOA budgets. Some credit must be given to the company she works, for which handles all our billing as well, which is never had an issue read more

I wanted to start by saying that I have lived here at Chandler Park Village in Sherman Oaks for over 20 years and we have been through a number of Property Management teams who have let us all down. This is the first team that is on it 100% They even went as far as installing an extra security device in the parking structure to block the visibility of our cars to help with keeping out potential riff raff. It's the little things like this that really make a difference and make us feel right at home. Erica, Luis, and Alex have been very helpful and proven to be the best hands down!!! I can't thank you guys enough! read more

Joy Wei at Three Sixty is always responsive, knowledgeable and so reliable. She is wonderful and if anyone ever has a question the neighbors always say to ask Joy! She is well known and clearly loved. read more

Michelle Anderson is the best rep! She is incredibly responsive and professional. When I have had questions, she has gotten back to me right away with answers. I know the management of my condo is being professionally and responsibly handled. Pat Barkley read more

PMP management had been excellent especially the general manager Victor Sanchez @ Hollywood Regis HOA. He's been the contact I go to with any matter related to Hollywood Regis, especially I am the landlord of a unit on Hollywood Regis. He's very responsive and deligent with any question or concern that asked him to help with. He's well communicated and always prompt in respond. Very glad that he's taking over the general manager position for the Hollywood Regis HOA. read more

Joy Wei is an amazing property manager for PMP! I see her nearly every day walking around the community, pointing out issues to be addressed to a repair or service provider. She has the energy of 10 people. I don't know how she can sustain that! She has been quick to respond to my inquiries and there are hundreds of residents here. At HOA meetings she seems to always have informed answers to board members' questions and well-reasoned advice. If she doesn't she gets back with answers. She is friendly, diligent, intelligent and very hard working. I seriously don't know what we would do without her. I can't post a photo. Joy never stands still for more than a few seconds. read more

Want to leave a review re: Joy Wei. She has been very helpful here at 360 Southbay. Any issue that I've brought to her has been handled promptly and professionally. She is a great resource for handling any needs I have had as a resident here. read more

I would like to share how wonderfully we are taken care of by our General Manager, Joy Wei at Three Sixty South Bay. She is always responsive to inquiries, random issues or concerns in our community. She has a great attitude and is a pleasure to be around. We are grateful to have her a part of our team. read more

Brenda was extremely knowledgeable, helpful and informative. Also very personable and friendly!

Joy Wei at Three Sixty is an excellent community manager. Always very responsive with service requested and also so friendly.

I've lived in condos throughout my life, and HOA's are an absolute pain. No one seems to have a good experience with them. However, I just moved into my new condo a few days ago, and PMP seems to be on top of it After moving in, we had no power and electricity, and our landlord wasn't sure what to do except for calling an electrician. I've called LADWP about 6x, but they were no help and advised they only come out for emergencies, and this isn't one of them. I also didn't want to spend any money on an electrician as this seemed like an easy fix. I called PMP on a Saturday to get some help. I ended up getting connected with the property manager, Daniel. He went above and beyond to try to help. Long story short, he was able to get LADWP out within a few hours to get our power back. Top notch service like this makes a HOA's reputation come back up. read more

Horrible customer phone service. The manager was completely disrespectful, dismissive, unhelpful, and ended up hanging up on the call. I left a message for his supervisor, but I never received a call back. update: I changed it from one star to three stars after I manage to speak to the supervisor of the supervisor that never called me back. She was very helpful, polite, and shocked with my previous experience. read more

Our condo HOA in Pasadena has engaged PMP Management to manage our building for over one year. I would say PMP did a much better job than our previous management company. They are much more responsive to the owners' concerns. The General Manager George Caragea is great, very friendly and helpful! read more

Joy has been amazing over the years. It's like she is one of the residents who is always willing to help when needed.

Tatia Loria, the onsite manager at the Hollywood Regis, is the smartest and most efficient manager we have ever had. She takes care of everything super fast, and effectively. Thanks, PMP! read more

Thank you PMP Team member Talia! Had a great experience this morning on a visit to PMP. I was greeted by Talia who was very professional, understood my issues and provided a quick and reasonable solution. This is my second visit to the office on the last 6 months, each visit has been a positive experience, much appreciate the support PMP provides to its customers. read more

Joy Wei is amazing! She is the only name that comes to mind with anything related to our community. She is attentive, responsive and gets things done! We appreciate her so much. She is wonderful. read more

This company is the worst management company to get the job done and so unprofessional. The service was scheduled twice, the first time was canceled and the second time was very late. I don't recommend this company to any management building. read more

Joy Wei the GM PMP Property Manager at Three Sixty HOA is all you can ask for a warm, professional and dedicated property manager as well as human being. Not only does she promptly respond to all my email inquiries, she goes out of her way to accomodate. Recent case in point include working late past 6 pm on a recent Friday so the notarized document could be accepted by her and submitted for HOA board approval as well as always being proactive sharing guidance on getting things done no matter how big (e.g. my solar panel installation approvals) or small (eg light bulb replacements) as well as a recent leak in my walls. Joy is often seen around our large community personally checking in on our residents in her golf cart when not answering emails from her on-site office. Kudos to PMP for providing us the wonderful professionalism that Joy embodies each and every day. read more