I moved in Dec 2022, and the community was in great need of repairs. As of today, I can see lots of improvements being made in the community, such as new pool furniture, plumbing, patio, and garage repairs, just to name a few. Management is extremely approachable and ready to listen and provide help when possible. We have security onsite, and I often see he/her walking around the community. I also noticed the maintenance workers cleaning up. It looks like the value of the properties has gradually increased due to these few changes. More work is needed, but the effort by the homeowners, tenants, management, and board is noticeable. read more

Joy our property manager is always available to help. She is quick to respond to any questions and is always willing to lend a hand. She keeps us informed of all the events and needed resources. Thanks a million Joy! read more

Victor Sanchez has done an exceptional job here at the Hollywood Regis. He is professional, kind, authentic, responsive and goes above and beyond to communicate, maintain and undertake upkeep. It's a big job. read more

They have been responsive compared to the last HOA management company. George C is great!

I had an excellent experience with this management company, especially with Ashley A. She was incredibly professional and resolved my issue promptly and efficiently. Overall, my interactions with this company were overwhelmingly positive. read more

Our experience with PMP management has been incredible and this is due to the fact that Joy Wei is extremely organized, efficient, and responsive! She goes the extra mile to make sure that everyone's questions and needs are handled appropriately, and in a timely manner. In addition, PMP manages the community we live in and maintains the grounds beautifully! We've been very happy with PMP! read more

Having owned a condo at 5460 White Oak for 30+ years, I've dealt with numerous property management companies. Gotta say that PMP is by far the best! I deal mostly with Will, who is very easy to work with, goes the extra mile to problem solve, and always follows up. Will and his colleagues at PMP make it easy for me to manage my rental property with ease. Your hard work is much appreciated! Thanks you guys! read more

I have had the pleasure of getting to know the management team over at 5460 White Oak Ave can not be more pleased. When I first came into the building, I noticed there were a lot if things that needed to be done. Both Wil and Mark have had an enormous task put in front of them. I personally believe thay are doing their very best tp get all the things done in a timely manner. They truly care about their job and the building they are managing. I am very grateful for both of them and think they are doing a great job in building this community and building back where it belongs. Keep up the GREAT WORK!!! read more

Joy Wei is our property manager here at 360. She has consistently provided excellent support and responsiveness since we purchased here 4 years ago. There is a common feeling here, in our community, that we are incredibly blessed to have Joy with PMP as our property manager. We have a very large community with an incredible selection. Joy has to respond to so many requests and problems throughout her day and she does so.Very timely. read more

PMP manages a very large South Bay L.A. community with several different sub-associations. Joy Wei is our contact who has been very accessible, supportive, knowledgeable, and thorough for all owner HOA requests. I have lived in a number of communities, and Joy at PMP has been at the top of her field and a real please to work with as well. read more

I have been communicating a lot with Daniel and Alex at PMP Management regarding a property I am selling that they manage. They are very quick to respond. Answer all of my questions and are always looking out for the interests of the homeowners they serve. I would highly recommend them as a property management company having experienced ones that do not come close to this level of professionalism. Please keep up the great work. read more

I've been a member at The Marina City Club for the 16+ years. The place is big, and every day you could see maintenance workers keeping the building and the club installations pristine. Employees were always helpful, nice and happy to help. A couple of months ago it all started to change for the worse. The gardens are now unkempt, the flowers dying around the club where we used to take nice walks. Almost no maintenance workers in sight. I asked what was going on and one of the employees told me that there was a new management company, yes PMP (as of July 2020) and that all these changes apparently were taken in order to cut costs. Hey, don't get me wrong, I'm in favor of saving money and I understand these are difficult times. I was hoping this was just a transition issue but no, other things keep changing for the bad, the place is dirty, the employees are either upset or angry and there is stuff broken and not working all around the facilities. During Covid when tennis courts were reopened, we were lucky to have an amazing Tennis Program and an amazing Tennis Director that has worked every day to keep all of us tennis players playing safely. We felt lucky. The tennis program is definitely one of the most complete and professional programs in LA. I've never seen so many people wanting to play tennis, take classes, or join the clinics than lately. Well it seems like because the program is working, they are going to get rid of it. WHAT? WHY? What's wrong with PMP, do they want us club members to leave? Well, we will...why pay for a tennis club with no tennis program, make no sense. I was willing to stay as a member of the club hoping that with some time PMP would understand the place but instead they are destroying it. Their poor decision making is taking our club and our sport away from us. read more

A Huge Thank you to Erica Wood for everything that she does for our community ! She truly is the Best Manager anyone could ever ask for - having her is a true blessing !! Any concerns and or questions are always answered and taken care of with extreme efficiency. Our community runs smoothly because of her! Thank you for all that you do! read more

I truly enjoy living in this community. Especially, our general manager, Joy Wei, has been an immense help in all aspects. She's friendly, kind, and incredibly responsive. read more

This review is specifically being written for Catina Jones And not for PMP Management as a whole. Not to say there's a problem with PMP Management, but this review is specifically for Ms. Catina Jones' stellar performance as it relates to my tenant issues and concerns here at the Marina City Club Promenade apartments. Catina is so friendly and so kind. She responds promptly to emails and voicemail messages always under 24 Hour response time. Sometimes she even responds within one hour. She has gone above and beyond the call of duty when I have expressed a concern about security issues or issues regarding the gym. She genuinely listens to concerns and complaints and tries to do her best to respond to each of them in a timely manner and amicable way. Considering that there are always many players involved in the many issues, she always gives it her best effort. Two of the most important things she exudes is empathy and kindness. She is truly a star for PMP Management, and I will say that again and again no matter who is asking. She responds to problems with practical solutions, even if she has to go to her superiors to get final approval. She is unprejudiced in her responding and does not appear biased for owners over renters. There simply isn't enough room on this page for me to detail, all of the help Catina has been for our community and specifically in responding to my concerns. And that's not to say that the answer is always yes, but it's not always the answer that matters. Sometimes it's more your attitude about a problem and the amount of effort you put in to meeting the needs of the community that matters the most. Catina, you would get 10 stars if I could give that particular rating but for now with the top rating on this particular platform being five stars that is what you will get and nothing less . I truly want to thank you for all of your excellent customer service and support for our community!!! you are truly valued and appreciated, and guess what... that's exactly how you make me feel as a tenant at the Marina City Club promenade Apartments. Catina if you ever need a reference, you know you can always look to me! read more

I'd like to express my sincere gratitude for the support Joy Wei has provided me. She's been right there, helping me wherever and whenever I needed recommendations for repairs and service to my unit. Her assistance has been invaluable to me during the past eight years. And I state this not just for me, but for many others that recommended that I ask Joy for her advice. I'm a voice here, but everybody that Joy touches would share my opinion. read more

Joy Wei (360 Southbay) is just the greatest. Hard to believe how many things she can juggle simultaneously and always with a smile. Every single time I've ever contacted her with something that needs fixing, she's immediately responded and always seems to have an answer or resolution. read more

I've been a homeowner in the ThreeSixty community for 6 years. I've had nothing but a wonderful experience with our general manager, Joy Wei. She is the face of our community, she is always happy when you see her and she's got the best attitude (even when dealing with tough community issues). If I ever have a need or just a simple question, joy is always there! She makes our community a great place to live. read more

major kudos to joy wei! I always say you can't teach someone how to care and joy embodies just it. regardless of the sheer volume of work (and residents!) she has to deal with is truly remarkable. not all heroes wear capes. Our community is beyond grateful to have her and we likely would be lost without her. read more

Since yesterday water has been coming into my bathroom from the rain. This is the third time I have had this happen to my condo due to rain coming in from the roof. I hope that the person who is taking Erica W.'s place as the community manager will take my concerns seriously because there is a problem with my roof which I have no control over since I live in a HOA condo that PMP manages. I have been dealing with Erica W. who did not seem to believe that there was a problem and now it appears did not share my concerns with the HOA board. What is also sad, and frustrating is that I called PMP yesterday and never received a call back. read more

We've lived at a property managed by PMP for several years now. I've had little to do with PMP and can't really speak to them as a company. I can, however, say that we have really lucked out here having Joy as the general manager and Silvano as our security officer. This isn't just my opinion. Many of the residents here feel that way. In addition to excelling at their jobs, which must be incredibly challenging being that they deal with roughly 1800 different personalties in our community, they are both enthusiastic and warm. The five stars is 100% based on my experience with each of them. I have one requested change. I wish we had a direct line to reach Joy at the onsite office instead of having to route calls through the PMP switchboard. read more

I had the recent pleasure of having HOA representative Will Solis be of service in having a plumbing issue resolved. Will was extremely pleasant, knowledgeable and proactive in solving the problem. read more

Thank you so much to Joy, who has really gone above and beyond to welcome us to the community and ensure that our move-in process went very smoothly. She provided us with all of the information and resources that we needed, and she is very kind, efficient and responsive. When we had questions, she was able to respond right away and made things so much easier for us during our move. read more

My comments are specific to our community representative, Joy Wei. In our 5+ years living at 360, she has been a joy to work with! Very pleasant in nature, VERY responsive with great follow-through, Joy has helped navigate us through a number of issues that have arisen over the years. We consider ourselves lucky to have her as our PMP liaison! read more

My experience was while as a board member. I had to sell and move to get away from Pmp. Additionally I have to deal with PMP for my clients. For example, this week we had a closing at west creek and west hills community association which is managed by Pmp. The closing was delayed as Pmp couldn't send the condo certification on time after being paid over $400 for it. read more

As a real estate agent, I've work with a lot of property manager's and let me say...Daniel at PMP is the absolute best! We've worked together on many occasions at the Coronado building here in Playa Vista and my experiences have been nothing but superb. He is extremely knowledgeable, professional, reliable and quick to answer any question. Daniel is a class act! Looking forward to doing another deal in the Coronado building as I know Daniel will be there every step of the way! read more

This is probably the oddest review I'll ever do, seeing how it's an HOA management company. Why is it odd, well, because it's not negative! That's the point here, in the land of ineptitude that is associated with HOA management companies, there is a sliver of hope. For me, that hope is by way of Daniel and his leadership, Michelle, at PMP. I was on the board for our HOA and as answer never joining prior to Michelle and Daniel taking over, it was a show or a circus, you can insert any fun adjective you would like. Poor legacy care and management, frustrating run around a, the proverbial of kick the van down the road, name it and it's what he dealt with. We have righted the ship, got the community on a correct path, tackled the immediate issues and have solid well thought out plans for future mitigations. Daniel and his team have really shined and shown that not all managers and management company's are awful, some, like them, are valuable teammates and assets. I thank him and them for the support! Cheers I wrote this on my phone, so please forgive any typos. iPhone, iTypo, iApologize read more

I recently moved back into my apartment after having it rented out for a few years. I wanted to make some changes to my place prior to moving in and Tatia Loria was an incredible resource - not only in understanding what I could/could not do, but also helping make sure the whole process was smooth. She was patient throughout the process an very communicative. I'm very grateful for her help! read more

Local manager at our community is outstanding. She is employed by PMP. My dealings personally and through my committees role has allowed me to work with Joy the manager closely for quite a few years and allow me to have follow up conversations with residents who concur that our local manager goes out of her way to be responsive and does things quickly and effectively. read more

I am a past board member and currently active on committes. PMP service has been excellent, especially when compared to our previous management company. Joy Wei, our on-site property manage, is largely responsible for this evaluation. Joy is attentive, efficient, and always pleasant. Her follow up is consisternt. She really cares about our property, We are fortunate to have her. read more

PMP Management and our community manager Joy Wei here in Threesixty@Southbay are excellent and wonderful. They give 100 percent in responding to immediate repairs and maintenance and specific customer needs such as receiving fobs and registrations. Joy is our quick response manager. She also offers help with long term needs such as Board meetings, goal setting, budgeting and relations with vendors and local officials. Joy and PMP have great expertise in the many areas required to maintain, operate and build harmony in a private gated community. They are essential and invaluable. read more

They are by far the most responsive management company I have ever dealt with. Every request is handled immediately and they always follow through. They keep you informed and update you on all requests. As an owner I am so happy with the service they always provide. Susan S. Porter Ranch read more

Tatia is the best building manager we've ever had, hands down. She's so attentive to our building's needs and great with managing day-to-day problems. We are so lucky to have her! read more

Moved into Hollywood Regis recently here in LA. So far working with PMP Management has been great. They're quick to answer and easy to get a hold of. In particular, our Community Manager has been extremely helpful. Whether it was helping me with move in details, getting into my mailbox or being quick to take action when I called about construction on the floor above, she has always been friendly, concerned and helpful. Much appreciated as I've been getting acclimated to my new place. read more

I want to say a great thank you to PMP management with the main engine of Carla Zimmer. Our building is Pritchard old and every day we are faced with some small and big emergencies. I appreciate there reaction and fast response, help, good communications and support. Even my reconstructions took a while, everything finished good and done beautifully. thank you for your cooperation. read more

Hi Jules, I called and spoke to a customer service guy in California, and I wanted to see if you could elevate this email about him so that his direct supervisors could know what a valuable employee he is. He was absolutely outstanding.  He literally reaffirmed my decision to go with your company with one phone call. What a completely different experience for a customer to have compared to what we have been used to in the past.  Especially so when it is a board president he was talking to. He walked me through the entire process of how to get my payments online and auto pay set up, with patients and enthusiasm. Josh is everything a company could want in any position.  Confident, professional, kind and even quite amusing.  I enjoyed speaking to him so much that I am taking time out of my work day to write this to you.  If he hadn't already mentioned plans for his future (after I asked)  I would have offered him a job in corporate Real Estate on the spot! Please send my compliments and best wishes to those responsible for hiring this young man. All I can say after all of that is, Well done. read more

I wanted to thank Misty Holloway of PMP for going the extra mile of fixing my account when I was billed a late charge do to no fault of my own. I am glad to have her as a resource that can rectify problems quickly. read more

Nate Wright has been doing an exceptional job managing our building The Lofts at Hollywood and Vine this year. One of the best property managers we've ever had. Knowledgeable, professional, smart, go getter, and hard worker. read more

Joy is the best! She is responsive, easy to talk to, and really takes care of business. Recently when we had issues with work being done via our HOA fees, Joy called the company, spoke to the supervisor, then came over to our unit to personally supervise and to make sure everything was done properly. She also followed up with us to make sure we were satisfied. I feel good knowing Joy Wei is on the 360 property taking care of business! Thanks Joy! I really appreciate you! read more

Joy is the Property Manager for PMP who manages our Homeowner's Community. I find her extremely responsive to all of our needs. This morning we found what we believed to be the start of a homeless encampment at the gated entrance to our property. She was quick to take care of the issue and by noon we had found that it was gone. Much thanks Joy for everything you do! read more