After not being able to get a good deal on a speciaty truck with numerous dealers in my area I…read morereached out to Salem Nissan. Lucian immediately got back to me with the real numbers for the vehicle I wanted. I drove from Connecticut to New Hampshire to pick up the vehicle (about 2.5 hours each way). The deal was done & I was on my way home within 30 minutes. I have a few good dealers in my area but I would definitely buy from Salem again.

James is the absolute best,and most helpful. So Glad I…read moredecided to go with salem Nissan. Thanks again James!

Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Really thought this was the place to buy my car. Customer…read moreservice was great on the phone and they said the Nissan Rogue I was interested in was good to go, no issues. Brought it to my mechanic and paid $150 to find out : rear brakes backing plates not in good shape, 1 missing, rusted transmission pan, needs new rear rotors and a broken exhaust manifold stud. I called Dave back and shock! And surprise! He had no idea but he would fix everything!! About $2000 worth of work quoted by my mechanic. Don't waste your time with these guys. They come on like it's all good, but they are liars.

Stopped by to take a look at a car that was advertised on CL. I had cash to buy on the same day…read more The old guy who owns the place came out and treated us from the first minute in a very unwelcoming manner. No greeting and no smile. Just staring at us. He was not only being rude but also not social distancing or even wearing a mask! The asking price was at least 5k ower the market value. The car had large scuff marks. He claimed that someone did it right the same day on his lot! All the wheels on the nearly 50K luxury car were severely curbed. He said the buyer has to pay for fixing the wheels!!! He was rude the whole time. He refused to say how many previous owners the car has and acted like "it doesn't matter how many previous owners a car has!" Seriously?! Despite being very interested in the make and the model of the car, we ended up not even test driving it because we didn't want to deal with such an arrogant person. I find this used car owner/salesperson (no professional salesperson works for him!) very unprofessional and disrespectful. There are many better dealers within less than 5 to 10 min drive. Avoid this place. After my personal experience, I think the 5-star reviews on google are not real in my opinion. They have just a few cars which are all overpriced (they have been there for a long time!) and they got no respect or manners when dealing with customers.

I wish I could give ZERO STARS! This morning I'm at a local glass shop, lady asks me to hang-on…read morewhile she took a call. While waiting, I could hear her asking for information, see her writing it all down in trying to best assist the persons situation. She was pleasant as could be, very professional...then I heard her ask for Mr. Craft, according to what I saw her write down, to simply send a photo of the garage door he was looking to have glass panels replaced into. As she is explaining the reason I heard him say "oh, is that right" and the girl went on to explain why a photo was important and then she realized Mr. Craft had hung up on her! here I am waiting to be helped, while this guy acts like a jerk over a simple request! I wish I could give ZERO STARS! This morning I'm at a local glass shop, lady asks me to hang-on while she took a call. When waiting, I could hear her asking for information, see her writing it all down in trying to best assist the persons situation. She was pleasant as could be, very professional...then I heard her ask for Mr. Craft, according to what I saw her write down, to simply send a photo of the garage door he was looking to have glass panels replaced into. As she is explaining the reason I heard him say "oh, is that right" and the girl went on to explain why a photo was important and then she realized Mr. Craft had hung up on her! here I am waiting to be helped, while this guy acts like a jerk over a simple request!

Walked in with the hopes of getting an inspection done, and even though they were slammed he took…read moreme right in to help me out! Great service, very friendly and professional! Will definitely be bringing my business back there again!

Since I found Keith and crew both mine and my wife's car go nowhere else. For us they are close-by,…read moresuper friendly, hard working and HONEST. Keiths quotes on time and price are always right on the money and it's done when he says it will be done. Give them a try you won't regret it.

These guys are great. Very honest and friendly. Had my alignment done here and they did a great…read morejob. When it's time to do my suspension work I will definitely be coming back.

I have known Craig and his son for years and I have bought vehicles from them plus sent friends…read morethat bought a vehicle takes care of his customers

i ordered a brand new bronco from this place and it went well. trying to buy another vehicle is…read morehard. Madison Maguire doesn't answer questions via email, even though when i ordered the bronco the old sales manager that left the dealer communicated well thru email, as did my salesman. Madison emails me "with info", but no actual info and just asks if im still interested, while ignoring previous questions.

My son eric landrum, he's twenty one years old , and he was buying his first car. What an exciting…read moretime, Salem Ford has turned it into a nightmare!!!!!!!!!!!! He bought a 2015 Honda Civic for $11,000. Dollars. It was right in his price range , and the car looked good. Thirty three days after he bought it the alternator went. Min.\nD you he had a thirty day warranty. The dealership said they would wave the labor but he had to pay for the part. He went along with that. If a few days after that , he noticed the transmission slipping , so he took it to a honda dealership. They found several safety issues with the car and it would have never passed inspection. When looked into it online , it says that salem ford did a safety inspection on the car. What that tells me is that salem board knew that it needed over six thousand dollars worth of work to pass inspection. Now, mind you salum Ford did the registration?So they were supposed to put an inspection sticker on it , and they didn't. It\nHad an inspection sticker that was from previous times and it expired , october of twenty twenty six. Do not trust this dealership!!!!! When my son reached out to them about all the safety issues in that the car won't pass inspection.They told him to suck eggs. This small million dollar business can't afford it.That's what they said. But my twenty one year old son who works at starbucks , can? Slime balls that's what they are.

Love my new car from High LineAuto Sales. The process was so easy. Thank you Kevin and your team…read more I'll definitely be sending everyone to you.

Amazing customer service! Everyone there from owner down to junior staff was very focused on…read moremaking my visit there a good one. PLUS the repair work on my bumper was top notch!