Dr. Shawa is the kindest most compassionate dentist I have ever come in contact with! He not only…read moreextracted a tooth that other dentists would not, wanted me to pay thousands of $$$ with an oral surgeon, I did not feel a thing!!! Dr. Shawa is now doing more extensive work for me & made it affordable due to my lack of dental insurance! I am so grateful to my friend Maria that referred me to him a couple of years ago, best referral I have ever received! Dr. Shawa truly loves his profession and the preservation of your teeth without depleting your resources!!! He is also very gentle, thorough and has a great sense of humor!!! Love this dentist & staff and I am no longer afraid of the dentist!!! It only took me 69 years to get here but, better late than never, lol!

I had to find a new dentist due to my current dentist no longer accepting my insurance. Always a…read morebit of a nightmare, how do you pick a new one? Why, you use Yelp! I chose Dr Shawa, mostly due to the Yelp reviews. I was greeted in a very warm manner by the receptionist, she immediately created a good impression. I was then seen by Dr Shawa, had a panoramic X-ray and finally a cleaning. Dr Shawa was friendly, knowledgeable and gave me all the time I needed to talk about any issues. It is so nice to have a dentist who is outgoing and smiling. This was not my past experience. The cleaning with Lindsay was fun. Lindsay was pleasant and upbeat and did such a good cleaning. The whole office had a really good vibe. I am so happy with my choice. I have already recommended Dr Shawa to a friend who also needs a new dentist.

First off, let me say I'm a retired Dental Hygienist, with 35 years of dental experience…read more My first appointment was supposed to be for a new patient exam, and dental cleaning. I arrived on time for my 3:00pm one hour visit. I heard two ladies laughing in the back office and fooling around. At 3:15pm the Hygienist came out to greet me, and seated me in her room. ( the two fooling around were the hygienists) She talked with me, telling me what she is going to do that appt. I told her I had x-rays sent from the previous Dentist. She said the x-rays hadn't been sent. (The front desk told me ahead of my appt. that the x-rays had gotten to their office). At 3:25pm the Dentist came into the room. At this point there was 35 minutes left for my appt. The Dentist, Melissa, said she was going to do a new patient exam. I told Melissa "I guess I'm not having a dental cleaning today because there will not be enough time." Melissa didn't like that too much. ( This office touts one hour cleanings allotted for patients). When the dental exam was completed the Hygienist had 20 minutes remaining. (I was very surprised to hear the Hygienist in the room next door was done with her cleaning and was polishing the patient she brought back. This patient was brought back when I was brought back. That patient got a 20 minute dental cleaning, sadly). My Hygienist started to do a slow full mouth measurement/ probing/ gum measurement. She completed this at 3:55pm. You can see, if I hadn't said to Melissa, there isn't time for a dental cleaning, how I would have gotten a 20 minute cleaning also... and that would have been OK for the Dentist and Hygienist. I was rescheduled for a Dental cleaning when I was done. I scheduled with their only hired/regular/not temporary Hygienist. I learned the Hygienist I saw, and the one in the next room are "TEMPORARY HYGIENISTS" (Hygienists that are hired from an agency). I should have never gone back. The regular Hygienist wasn't thorough. I should have gone with my gut first time experience and found another office. My son had a new patient visit scheduled the following week. He was seen for a new patient exam, x-rays, and dental cleaning. I had the x-rays sent to me, so I have them for my records as well. The x-rays weren't diagnostic/readable. The angle of the x-rays were distorted, and teeth overlapped, so you couldn't see in between the teeth, checking for decay. I got a phone call from Melissa, saying my son needs a two surface filling. She further said my son said that that tooth was bothering him. Melissa said when she took an instrument in-between the two teeth that my son said it was painful.Melissa said she went in there a couple times and "didn't want to go in and check again, because it was painful for your son." I scheduled an appt to have that tooth filled. I looked at the x-rays after the conversation, and was shocked at the poor quality of the x-ray. There is NO way to see clearly if there was decay or not. I called Melissa and asked her how she diagnosed this decay without a diagnostic x-ray, and my boss would have had me retake the film/x-ray. She came back with a sassy "I'm sorry the x-ray isn't up to your standards." I said that the Hygienist should have retaken the x-ray, and could have. I had a bad feeling about this Dentist from the beginning. I sent the x-ray to our Dentist in California to review. He said it "isn't diagnostic at all and he could not tell if there is decay or not!!" I had to go to California for an appt. and scheduled my son to see the Dentist we'd seen for 20+ years. He said he needed to take an x-ray of that area....those teeth on the upper left side. WELL WELL WELL ....NO DECAY AT ALL. Melissa would have put a two sided/two surface filling into a tooth that didn't have ANY decay. She based her diagnosis on a tool/an instrument touching in-between my son's back molars. I again put in a call to Melissa about this. The front desk said she would pass along the message to "call me." TWO WEEKS went by with NO call. I called to be told by the receptionist, Dr. Kuhn had tried to call me a couple times. I said I never saw a missed call. The receptionist then said "Dr. Kuhn went to call a couple times, but didn't because she is VERY busy." I said I would like a call. Another week passed by, and I called this office again. This time the receptionist told me "Dr. Kuhn is just too busy to call you, and if you'd like to talk with her you need to make an appt." I told the receptionist I thought that was ridiculous for me to make an appt. to talk with this Dentist, for 5 minutes was unreasonable , given I'm 25-30 minutes away from their office....an hour round trip. The receptionist said that's it, schedule or not. In all my years of being a Dental Hygienist, I've not seen a Dentist having a patient with a question or comment, make an appointment to discuss. STAY AWAY FROM THIS OFFICE. I'd give ZERO STARS if I could.......

Most important aspect of going to dentists, doctors, well... anywhere, right now during the…read moreCOVID-19 pandemic is the safety. Kuhn Family Dentistry's got it down. I am in the middle of a long moving process, and hence was away from my regular dentist. Then of course my crown comes off. So I asked my friend in town for a recommendation. Her dental surgeon recommended Dr. Kuhn, so I called and asked for help. Everyone I talked to was extremely professional and nice. All forms are online, and that definitely helps to reduce the contacts. They were able to see me in just a few days and fix me up. The entire process, including the treatment itself, was efficient and painless in every way. So glad I found this practice. This will be our family dentist for sure! Highly recommended.

Always a great Experience. Very busy practice I feel as…read morethough I'm a family member. Lynette as always has treated me with amazing care . Enjoy seeing Dr.Patrick Silvaroli he always makes time to sit and chat even if I go there just to have my teeth cleaned.

Pros: punctuality of appt time. Office staff - pleasant and helpful: No overseas call center…read more Parking Cons: hygienist didn't heed my precleaning statement that a particular area is VERY sensitive and stuck the metal implement right into cavity!

First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

Dr. Mindy Fugett is amazing, she took her time with me, as an expecting mother, she explained the…read morebest options about my x-rays and cleaning appointments. Her staff is awesome, receptionist super kind, dental assistant Jenny is great too always on point and hygienist Alicia just know how to be gentle but at the same time does a deep cleaning. Glad to be here and to get to know this awesome ladies!! The office is clean and waiting area super comfy. Great place!

I can't say enough about my new Dentist, Dr. Mindy. Changed because of previous dentist retiring…read moreand my wife is in the industry and went to her about two months ago. Unfortunately, I had some "deferred issues" I was denying. Dr Mindy got me in within a week and has fixed 75% of my problem. The balance to be done when I heal from this. I felt none of the shots I needed and I needed multiple. I highly recommend her, especially for a family. She has great "bedside" quality about her and I'm certain could make any kid feel as comfortable as possible.

Thorough and informative! I love this office. Everyone here is very kind and welcoming. Setting up…read morea plan for fillings was super easy as well.

All the dentists are super competent and friendly. They went out of their way to fit me in and…read moreadjust my bite before I was going out of town, which I really appreciated.

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

My husband and I both love dr Chan + team! My husband has…read morebeen going here for years, so when I decided to switch dentists it was a no brainer to switch here. Front staff are super welcoming and very kind. They also take photos of their new patients which is a great way to get to know and remember everyone. I had a cleaning with Amber and she was very thorough. Had me going home with squeaky clean teeth. Very nice, and not awkward at all. Dr Chan and his staff don't make you feel weird or embarrassed or ashamed about your teeth which is huge. nobody likes to go to the dentist (sorry cypress) but when you have a great staff it makes it so much easier. I got a few fillings done, one was a little too high and they got me back in immediately to get it fixed which was awesome. I also really like how dr Chan talks to his staff especially assistants. I know it's a "small" thing but it really makes a huge difference for both me as a patient and then as an employee I'm sure. He said please and thank you and is so polite and nice it's nice to see a dentist who cares about his staff.

I've been going to this dentist for several years now. Very nice people and facility. However, a…read morefew weeks ago I called in and told them I was in significant pain and they told me I would have to wait about 3 days to get me in. I repeated to them that I was in pain but got no offer to get me in earlier. She knew I wasn't happy and when I mentioned that I would find another Dr. she said let her know and she would forward my records to them. I ended up calling another dentist and explained the situation and the Dr. fit me in that afternoon. Ended up needing a root canal. The new Dr was super nice and had a great facility as well. Will need to get my records from them. To not fit in a regular patient who is in pain is not cool. Just know that when using this Dr.