I do not normally leave reviews but I had to take a moment to comment on Pollo Campero. First off, the family has been waiting to try it since it opened and tonight we did the deed. The chicken is outstanding and the sides are very good as well. We really liked the beans and rice and the kids loved the Mac and cheese. Up until tonight, whenever I buy chicken, the kids are never able to decide where to go but they are all in agreement that they love the food here at Pollo Campero. We will be back! Drove through was quick and servers were great! You guys are doing things right! read more

It's a no for me. Out of chicken breast. It's giving el pollo loco vibes always out of chicken and the chicken is decent too. Wish the side options were better. read more

The food is delicious and the mgr took order very nice but they were out of rolls and tortillas however the employees need to communicate with each other and CHECK THE BAG for acurracy missed the campero sauce and utensils w I asked are they there the girl seemed very confused as well as the man this is the second time this location s employees messed up read more

First time eating here. Got the Campero chicken salad. It was okay. Didn't try anything else. This restaurant seems to be a cross between KFC and Pollo Loco in my opinion. Maybe it will grow on me, time will tell. read more

Have been to this POLLO CAMPERO location numerous times, and we always order the family chicken meal, & every dam time they don't have any chicken breasts ready, they will always tell you you have to wait 10 to 15 minutes if you want chicken breasts, this is ridiculous! How in the hell is this a chicken restaurant and they never have any chicken breast ready for the customer! In fact today instead of giving us the Campero Beans we ordered they gave us Sweet Plantains, also the chicken was very dry & no seasoning on the chicken , & when we called POLLO CAMPERO to complain nobody would answer the phone, & we called numerous times. The customer service at this location is horrible! Do not waste your money going to this location! Like I said, we've been here numerous times and every time there's a problem, as of today, we are done with this place! This must be a joke, because as you can see from the Pollo Campero reply, they said to contact them by email which I did, but guess what they never responded, they are playing deaf, dumb, & blind! This company's business practices are horrendous! read more

Tried it for the first time today. Was very impressed with the taste of the chicken, rice and fries. Kids loved it as well. Customer service was great and it's nice to have a different chicken place that is local. read more

Parked for the last 3 visits in a row, one of them I was waiting for over half an hour before I went in and they forgot I was even out there. Food is good though. Bad service, good food read more

I lived by Dodger stadium for 10 years and Pollo Campero is really popular in the Pico-Union district of LA. I tried the new restaurant today and I really liked it. The fried chicken had flavor and the drive thru service was fast. Im a cole slaw fan, theirs is really flavorful. Hope it hits! read more

My order was missing the smashed avocado and the dressing I asked for. I found that the bowl had too much going on. The beans were not good and the fried chicken was also not good, the lettuce mix didn't go with the salad. I did like the corn and peppers in the bowl. Too many different flavors that don't belong in the same bowl. Also has the grilled chicken which had a weird burnt plastic smell, so I couldn't eat it. Overall it's a no for me. My husband had two piece fried chicken meal with yucca fries (5 pieces). He liked it. The place was very clean. Super expensive. If the food was better I don't mind paying the price. read more

I came on opening day and ordered a 12 piece family. The service was nice and friendly. I got my order very fast but if it wasn't for the manager coming up to me and asking for my number I probably would had waited longer because my order was ready and I was not notified. Unfortunately, the food was not that great. The fries were cold and soggy. To be honest the $5 full chicken at Ralph's is better. I paid $52 dollars!! Too expensive. read more

Let me put it simply! Not Impressed the food is DISGUSTING El Pollo Loco is across the street just go there if you want food like this! I ordered the family meal with fried chicken and mac & cheese, which was horrible tasted like a cafeteria mac & cheese. We ordered beans and rice and it's an absolute no for us! There is a place that I used to love called Juan Pollo it is such a delicious place and had this amazing potato salad and we mistakenly thought that this new place would have something like that so delicious we were wrong and disappointed! Save your money and go elsewhere you have been warned! I never really put reviews, but the amount of disappointment in this place is extreme. We don't really have many restaurants to choose from around here so we were excited for this place. All of the food is just gross! read more

I ordered a four piece meal and received two legs and two thighs when I should've had one leg, one thigh, one breast, and one wing. The thighs were undercooked, and the legs were overcooked. The rice was undercooked, the roll was a joke and the overall experience was just bad for the high price. I'll stick with KFC. BTW I would go back to get only the flan. it's great read more

Honestly the cashiers were really friendly they had good vibe and the empanadas or bowl are really good also could never go wrong with the fried chicken. read more

I couldn't believe it I had to take a double take a pollo campero out here wow!!! Best chicken from Central America some will say it's from El Salvador some will say from Guatemala I will say it's super bomb and glad we have one in Fontana!!! A must try I got a 2 pc with rice and yuca and couldn't be happier I just think they need to make a salsa to combine with chicken I asked for some and only got chulula other than that I will be back tmrw to get some more yummy chicken!!! It's a must try if you haven't read more

The food is fresh and delicious I love pollo Campero in Fontana. I highly recommend! I give you 5 stars The best flavor chicken read more

Can't hear in the drive thru. Worst speaker ever. They were out of bacon for my sandwich and said it would be charged the same price. How are you going to charge me the same price if YOU don't have the bacon? Wtf. Also got two meals came out to $24 yet their meals don't come with a drink???? This place is a joke. Go to chick fil a, you'll get more bang for your buck. read more

Food is good, got everything we ordered. I read the other reviews and I didn't have the same experience. So happy there is something else besides canes or el pollo loco. read more

1st of all this place is way to pricey for the portion ratio, their 2 piece combo was very skimpy, instead of chicken ,it looked like it was a thigh from a small Cornish hen,don't bother stay with Juan pollo!! read more

I have been here many times to this same location, and it has always been hitting so much bro, I seen many of the reviews of this place and I don't understand why this store is only 3 stars, the chicken always tastes sooooo good read more

Food is amazing as always and customer service was outstanding. Nathalie took my order and she was amazing. She was very polite and she made the restaurant have a welcoming ambiance!! read more

Excelente servicio, comida espectacular, pollo crujiente y fresco en especial me gustan los platanos, ambiente familiar para disfrutar cualquier día de la semana read more

Very clean and comfortable environment. Food was fresh and very good! Quality place. Service is awesome! Managers are beyond respectful

Food is good the drive through is extremely slow. Sat and waited 15 minutes in the drive through for a 3 piece meal.

First day open, so I guess they need to work out their kinks. First off the person taking orders in drive-thru, her accent is so thick you can barely understand her. Don't get me wrong I'm Hispanic so it's not a prejudice. I order an 8 pc meal $34 and a 6pc nuggets (6 pc, roll and sauce) $11.50. I get home the chicken was cold it was legs and thighs only. The nuggets also cold, no roll, no sauce. For that price I don't see me going back . To me there are better options elsewhere. read more

Customer service was horrible and rude, wanted to get a quick meal with my family at 8pm and seen they close at 10 but they said they close at 9 and made sure we knew. Didn't even want to waste my money here after. Never again read more

If I could give 0 stars I would We order pollo campero today when we got home and looked at the food what a disappointment the chicken sandwich is dry no spread on the bread just piece of chicken pickles and dry bun.The macaroni and cheese the noodle's are over cooked it's like if your just eating dough who ever makes the Mac and cheese don't over cook the noodles the fry's taste like card board dry and stiff the only good thing from there was the horchata and plantain never buying food from there again read more

First time here. Got the spicy chicken sandwich. Food came out quickly and hot. The dining room was very clean

Expensive chicken that don't taste any better than Juan Pollo, Tasty chicken in RC, or Pollo Loco...Really the only unique thing about it are the sides... read more

First time trying this place. I'd say it's a wanna be KFC/El Pollo Loco but has a nugget meal like Chick Fil A. I ordered the 6 piece nugget meal with a jamaica. The nuggets were so dry I was thankful I asked for sauce and a drink. The Jamaica was so watery it tasted like sweet, red water. Not worth the $ in my opinion. Seems way overpriced for the quality. Also, my "roll" was wrapped in a bag that resembled the ones I use for my dogs business. I don't think this place will last very long. read more

The lady who worked the drive through at 3 on July 26 was a Angel and so kind to me! 10/10 service

Was so happy to finally get something different in the area. It was two hours till closing so I go through the drive-through and start to order the girl was about to take the order even before she told us there was no chicken that they only had the sides if we wanted any of those no! ,why would I want any sides? I could just make that at home next time, maybe they can put sign "out of chicken "how does a place run out of chicken if it's a chicken place! SMH hopefully no one has to go through that ! read more

Worse waiting time for drive thru! We were told to park in front for our meal, I literally had to get off after 20 minutes to ask for my order! Walked in and still waited! Love this chicken but horrible wait time for just some chicken. Where is the store owner?? You really need to look into how your business is being handled. read more

Ive only had good experiences when coming to pollo campero every location that I've visited but at this one the service was very good and amazing attitude by the workers to help and accommodate, the food is always fresh when I get it and always taste amazing the best fried chicken I've ever had for sure. read more

This is the second time i come. I have to say it's pricey for a meal with no drink added. The first time they had no grilled chicken and the fries were cold. The plantains are good taste fresh. I will have to take a break for a while to come back. read more

Great excellent service. Friendly people and environment was clean. Would definitely come back.

The best Guatemalan chicken in the world, take a look of the history of this company, familia Gutierrez from Guatemala are the owners since more than 50 yrs or so read more

Great place to stop! You can't go wrong with anything on the menu! Also the service is on point! Great hospitality! Very clean restaurant

I've been waiting for this place to open up so we can really have an alternative to El Pollo Loco... very disappointing, this year place is just another fried chicken joint only this one is more expensive and the portions are smaller... I didn't think we need another fried chicken restaurant, it seems like we have plenty in this area read more

Will not be returning the food was a waste of money wasn't good at all el pollo loco is better and what kind of Mexican chicken place doesn't have salsa read more

El pollo que vende es más bien piernas de golornices para el precio que tienen debéis de dar mejor calidad e pollo