Food portions= Small Food quality= Just okay Food taste= Good Wait time= Long Customer Service= Good Price= RIDICULOUS!! who charges $50 for a SMALL portion 28pc of chicken! They are totally taking advantage of the community. No wonder the place is never packed. Lower your prices, get bigger, better quality chicken and you'll see an increase in customer traffic. read more

Wait in line for 15 min. Just to place my order (At 3:00 pm not o rush hour) because the system is down, 12 minutes wait if I want to include chicken Breast on my meal, and on top of that fountain drink out of Coke...!!! Are you F kidding me.....!!!! If this is the way how you Pollo Campero do business in US, yo should not bother....!! read more

While the food was good, the portion that is given is ridiculous according to what is being charged. I ordered chicken strips to share with my 1 year old for $5 plus change and I only got two chicken strips with a small portion of fries. This establishment is saving a lit of money with the low cost portions and high price. read more

Pollo Campero - $5 plus change chicken strip order with only two chicken strips.- rip off! - Latin American Near Me - South Gate, California

The fried chicken was delicious and the service was fine. I would imagine the bad reviews for service are customers that go at peak hours and don't expect a wait. The fries could have used a dash more salt, and I like my Cole slaw sweeter . read more

The food is good but over price, the staff is horrible.. Their mission is to win the argument and make you look wrong. They are always right and the customer is wrong. Last time I came here the guy making the chicken was not wearing any gloves and to make things worse, he touch the chicken... After he scratch his butt.. Luckily for me, he was just coming in but I will not come back. That was gross. read more

The chicken was tough, the coleslaw was plain and tasted like the container it came in. I went to get a spoon and the spoon on top of all the others had been dipped in mashed potatoes. Definitely not recommending and definitely not returning. read more

As mentioned before ive been here dozens of times, never had a problem. So my last experience was the last for me. As we were ordering I asked the cashier what the special was and she had an attitude and kept looking elsewhere as if she was busy.. I ordered the special my hunny ordered a combo which was about 8.75 I wanna say, but he had to repeat 2x because like I said she was snooty as of she had better things to do, zero eye contact with an attitude to top it off she said it's $8.75 As if we couldn't afford it. 1st of all if you can't afford it why bother eating out? Like if you don't like customer service girl there's warehouses where you don't have to deal with people. Her name was Audo, Audi something uncommon I will check my receipt and update this. As well as email corporate. CUSTOMERS BUILD YOU, RUDE CUSTOMER SERVICE IS UNACCEPTABLE IT WILL HAVE YOU LOOSE CUSTOMERS/MONEY Pollo Campero step your game up. read more

Horrible staff. The lady that took my order was completely computer illiterate and trying to work the register. It took her about 5 minutes to complete my transaction after she took my order (she keyed in my credit card instead of swiping it). The cherry on top was that she overcharged me and the order picker got my order wrong to boot. I will not be coming back to this place or any other locations they may have. I should have gone with my first instinct and gone to Popeyes. The food is mediocre if that, and it is overpriced. read more

Took my sister here for lunch, she insisted on it. I'm glad she insisted, because the food is rather good. She had a 2-piece grilled chicken plate and I had Empanadas, the trio combo. All pretty tasty. Not bad for an alternative lunch. The chicken was perfectly grilled - tender & juicy. I'll definitely come back. Next time I will have yuca fries and plantains. I love being the only guera! read more

I use to go to the Pollo Campero in Long Beach until it closed down so now the closest one to work is South Gate. Pollo Campero is located in a run down mall that I forget the name of. This location is pretty big and usually empty. The chicken is really good. They have the chicken either fried or grilled. Both are good. Fried chicken has really crispy skin. I would say the grilled is a little better then El Pollo Loco. today I ordered their $5 combo, which is a 1/4 chicken dark, 2 sides and torillas. I had to purchase the drink extra so the total came out to a little over $7. A little expensive. The chicken is good. definitely better then KFC and Churches. For sides I got the white rice and cole slaw. the cole slaw was awful. Will never order that again. Overall a good place for chicken. If you are tired of KFC go here. read more

Friendly service The leg and the wing on the meal were SO small The breast was amazing and juicy, full of flavor. Rice was nothing special and the cold slaw tasted pre-made and full of liquid. Not bad over all read more

I truly wish I could give this place a 5 star because I grew up eating pollo campero. The chicken breast was excellent, juicy, seasoning was great like always, cooked thoroughly, unlike KFC! Got a big piece, ordered the #1. But the fries I could tell were old and had been sitting in the warmer for awhile. Tortillas were good. The place was very clean and inviting. Customer service was great! So from what I see in comparing with the other reviews maybe they just need to work on improving their sides. read more

Pollo Campero - Chicken breast, original. And fries. Combo #1. - Latin American Near Me - South Gate, California

First time trying this place . Delicious, very tasty, flavorful chicken . You Must try the Empanadas . Great friendly service is a plus . Definitely coming back . read more

The Gutierrez Family opened the very first Pollo Campero in 1971 in Guatemala. It was, and still is, a family business - To this day, other countries think the chicken franchise opened up in their country 1st originally but that's a different story. Pollo Campero is awesome. The chicken flavor is great..the herbs and spices makes it one of the best chickens out there But with that in mind and they knowing that ..charge a ridiculous amount for chicken ..obviously is thin and non hormonal or Species 11 like KFC..but they seriously dont feed their chickens and malnourish them but that's besides the point ..the flavor is almost as exact as it is in central America. But the prices is ridiculous but since everyone keeps buying it they'll never lower their prices...but the chicken flavor is great. The side orders Suck! They're not good and not worth buying ..the fries are dull and even though that's the #1 main side order to get in central america..they're no good here. The empanadas are great..amazing flavor ..crispy and fluffy at the same time ..but not from this location ..oh no.. they're soggy and you literally have to use a fork to eat them and they're super expensive too and not with enough stuffing. The customer service is great.. these people mainly girls give amazing customer service.. they're super friendly .. helpful... great workers in the front . They got it right .. the salsa bar needs a make over..it looks poor..the place is clean overall ..but it's still too pricy ..3 stars it is read more

It was GROSSS!!!! I give two stars because the girl that helped us was wonderful she was awesome. But if you are planing to come here bring Imodium. read more

Pollo Campero - Latin American Near Me - South Gate, California

It is a terrible service I asked for a combo family I was missing three pieces and I asked for bread and they gave me tortillas very bad service. read more

will not be coming again. Horrible Service. Average Food. Waste of Time and Money. Prob came on a bad Night (Sun Evening?!) Not worth it read more

Stopped here before heading back to San Jose California. I was in and out within 5 minutes. I ordered two 10 piece one mixed and 1 leg and thigh. We ate it for dinner once we got home but it tasted good even then when we ate it. Definitely better then the Pollo Campero we have in San Francisco. The lady who helped us was also nice and friendly and packed our order right away. I have heard it still isn't as good as the one from El Salvador but it sure beats KFC. The flavors are there. read more

This place is garbage the food isn't all that but it sure at hell us expensive common 50cents per tortilla I will never go there again. Ma boi sugar paid $19.02 fo half of chicken and some French fries. read more

My new favorite chicken. Wish there was one in long beach but I'd be broke from eating it so much. Really like the fried chicken. read more

Pollo Campero - Busy place but quick service. - Latin American Near Me - South Gate, California

The fried chicken is super good! Some of the best I have had. Customer service is good and they tried keeping the tables clean with a full restaurant on a busy Sunday. The only reason for the 4 stars is we had two different people come to our table while we were eating to either ask for money or sell items. read more

They have the worst attitude and they're not organized at all! Sucks honestly because I loved coming here

If I'm ever in South Gate and even more so if I'm going to La Curacao for whatever reason, I'm having Pollo Campero for lunch! Pollo Campero is sort of like a Latin chicken fast food restaurant. Think, KFC, Churches, and Pollo loco but better yet... don't. No other chicken fast food chain compares. Here's a little history on PC: The very first pollo Campero was established in Guatemala in 1971. A family business, started by Juan Jose Gutierrez. His vision was to serve his family's recipe for flavorful chicken and maintain that freshness and taste, never letting it feel like you're eating fast food. In 2002 Pollo Campero's first location in the US opened in Los Angeles. There are now over 60 locations in the US and over 300 worldwide. What makes PC unique is the way their chicken is seasoned. They use fresh Latin spices that you don't just taste on the outside, you taste it down to the bone. Flavor seeps throughout the meat, it's ridiculously good! My family and I have been coming here since I was a child, and nothing has changed over the years. The same recipe, same spices, same portions... maybe just the price has increased a bit but that's justifiable. They do have some family deals so if you're going in a group you'd get a little more bang for your buck. There's a variety of options, so there's something for everyone. I love their fried chicken, and I have no shame admitting I love eating it with tortillas... And ketchup! (???) I know, haha. If you're not about fried foods they've got a great Peruvian grilled chicken that goes great with their salsas and some lime/lemon. I am not crazy about the sides, but they're all made in the kitchen daily and not in a factory and shipped to their locations, so that is significantly awesome. They're all Latin American sides such as yucca, mixed spice beans, seasoned rice, etc. Although they also include French fries as a side option now. As I mentioned, it can get a little bit pricey but you're not paying for the chicken you get at one of the other chicken chains. I truly believe it is worth spending your money here, you can taste the quality in the flavorful chicken Pollo Campero serves so proudly. Service is excellent here of course, the staff seems really motivated and happy to be there. There's tons of parking in the spacious lot shared by PC with La Curacao and surrounding businesses. Do you yourself a f(l)avor and try Pollo Campero's! ;) read more

The food was good but the service is very slow. Every time I come here it takes over 20 minutes just for an individual meal.

I have not been to this pollo campero in a few months. Things have definitely changed. Customer service not as good as before there is No More salsa. Which is one of the main condiment to go with this chicken. Quality is lower. I hope soon they will bring back the salsa and restore customer service back. I'm disappointed. read more

Chicken is delicious one of a kind. Unfortunately the service is not that great very Very slow. It took them 37 min to give me my order. I asked the ladies and they just keep telling me they were waiting on the chicken breast. I felt they were understaffed in the kitchen area. I was just dissapointed because it was my second time to this location and both times I waited a long time to receive my order. read more

Went here on Mother's Day (wasn't busy aside from a phone order that was almost completed by the time I got to order) I was told that for my family order of 4 super camperos and a 16pc chicken only meal to go it would take 20 minutes. I said no problem. 50 minutes later my order is not done I ask what the hold up and the shift leader says she "heard" someone was working on it..... I wait another 10 minutes and finally I see them serving my plates (which the slaw and rice have been sitting on a tray for about 15 minutes). Though I really like the flavor of this chicken (reminds me of being back home when I was a kid) it wasn't worth $75 and 1 hour wait. Horrible service. read more

Chicken is really good really juicy I'm really picky with chicken I will be coming back

CHECK YOUR RECEIPTS!!!! This place is terrible! Forget about quality of food, Pollo Campero in South Gate consistently OVERCHARGES customers on food. For every combination ordered, cashiers AUTOMATICALLY upcharge your meal! Sure it's may be only $0.10 per meal but over 200 people come in this restaurant daily! When the manager was asked about the upcharging, her response was their had just installed new systems and it would be 'fixed' by next week. I stopped in here in November 2009 and the same problem existed...so much for their new systems Why advertise lower prices but upcharge your customers without letting them know? Is it because you think they won't notice? This is totally unacceptable. On top of this the sales tax rate in South Gate is 10.75% which the restaurant can do nothing about but to overcharge customers...you are basically saying your customers won't notice they are being cheated. Way to go Pollo Ripoff-ero! read more

Smh... The worst food ever. The coleslaw got me sayin wtf?! The chicken is salty af. The dinner roll is a piece of county bread. The place is dirty. Staff lookin like they hate their jobs. I don't even know why the fuck I came. No wonder why I haven't been but once I. My entire life and the first time It taste like shit too. Smh. Only reason why I'm still sitting here is becAuse I'm writing this yelp review and I got an hour to kill before my movie. But never again will I come here or any other of their locations. Very poor quality food. THUMBS DOWN!! read more

I've been coming here for years because everything was delicious. I say was because I drive a ways to get here today, order my food and go to my table. I then realized their is no more salsas, I asked and they no longer make salsa here. The chicken was good but not as flavorful as before and needs a bit more cooking. The mash potatoes really tasted out of a box today. I was pretty disappointed. I don't think I will be back. read more

I've came here several times and never had a problem with my food or the service. The chicken is good (grilled is the best) but just not comparable to the original chains from Central America. This place is Much cleaner than any KFC that I've ever visited and probably a better alternative if you want "fresh" food. Keep in mind this is still considered a "fast food" restaurant , you get what you pay for. read more

Had the chicken which was excellent. They give you an option of fried or grilled or both. Their chicken was moist and very flavorful. They also gave me a free empanada which was also amazing. As far as chicken goes this place beats El Pollo Loco. read more

Andrew Kicks Ass!!! Never has an attitude, always willing to answer your questions! He is the ultimate epitome of this franchise. read more

Looks can be deceiving! Came here Friday after work to pick up to avoid using the stove at home ;) No lines so I zipped in and out within 15 minutes or so. I had the fried chicken family meal with two sides. The pinto beans were very soupy and I think they had some sort of chili in it, I gave some to my son unaware of the spice so watch out if you do give it to your little ones! I also had the rice, which was tasty and bland (in the best way!). I really enjoyed the chicken, I am not much of a fried chicken fan cause I always find it so greasy and heavy but this one was light and crispy - really yummy! read more

Omg horrible place with horrible staff! Their food is delicious but their staff is horrible no wonder they are hiring any position! I forgot to ask for side container for my food to go and I told the cashier lady. I told her I needed the containers to go instead of getting the little ones and she said I had to get back in line with attitude. The line was long she just had to give me the containers!! So I told her ok I'm going to use the small containers but I'm going to finish them since I I was taking two family pack which total $65. She said, "Go ahead finish them". Very rude! Horrible, horrible staff! No respect for customers! read more

A friend of mine told me that he had tried Pollo Campero while he was "South of the Border" and he was glad that they were now in the United States. His enthusiasm made me want to try it, so I went there today for lunch. I had the Citrus Peruvian Grilled Chicken, the Campero Fried Chicken and the Campero Beans. I must say that this was some of the best chicken I've ever tasted. The staff was very professional and provided excellent customer service. If you're looking for a tasty lunch this is a great place to go! read more

First time at this place on a Sunday afternoon 5/6/18. First, it was packed and the line to order food was long. As I was waiting in line I noticed that the workers were overwhelmed and there seemed to be a sense of confusion with getting orders ready. When I finally got to the register, I placed my order (4 Piece meal with two sides and a drink) to go and was told that it would be about a 20 to 25 minute wait to get my food. I placed my order at around 2:30pm. 20 minutes then turned into 30. As I still waited for my order, I noticed another line begin to form but this time the line was for customers who had been waiting and asking where there order was. I could hear the employee tell the customers that they had ran out of chicken and had to wait for more chicken to be cooked. 40 minutes passed and I noticed an order which resembled mine on a tray to be served at a table. The tray was on the counter for 15 minutes until a worker picked it up and called out, "Number 361!", which was my order. I politely told the worker that it was mine and I had ordered it to go. I also told her it had been sitting there for 15 minutes and wanted a fresh order. I watched her tell another employee something in regards to my order. The other employee then gave me fresh chicken and mashed potatoes but the same cold fries. At this point it was over an hour of me waiting and I didn't want to complain about the fries. I just wanted my food and wanted to leave. I could have gone to KFC and gotten my food in 5 minutes instead of over an hour. Needless to say I will never come here again. read more

This place overcharges and the food is not good. We paid $40 for 3 ppl and its fast food! No thanks!

The service I received was absolutely terrible. First off, the prices are extremely high! I paid $67 for a 10 piece meal with an extra side, as well as the empanadas with 4 drinks! I can get the same things at El Pollo Loco (except for the empanadas) for $40, almost half the price. The staff here was very unpleasant and rude, they seemed annoyed because they had to work that day. Second, they gave me a number and told me they would take my meal to my table. After 25 minutes of waiting, I got frustrated and went to the counter to see how much longer it would take, and to my surprise the order was just sitting there on the counter and the cashier said' " I was going to take it once I was done taking orders". Three of the drinks were out of order, and 2 others did not have any syrup. I asked if they could change the syrup and they never did. On top of that, the chicken was cold and not fresh (the state regulation for serving hot foods is over 135°F) and even though I did not have a thermometer, the temperature could not possibly be that. That is a major food safety hazard especially when dealing with poultry. I am so upset that I had such a bad experience as I am from El Salvador and I know how delicious this place can be. I am also a restaurant manager myself, and the service provided to customers here that day was unacceptable. I will definitely not be coming back here and if possible I would like to get reimbursed for at least half what I paid. read more