Pollo Regio

115

831

1058

7 months ago

They cut up their whole chicken into pieces Ed and then box it up. I had the carnitas style and I'm pretty sure they put crack in it because I couldn't stop eating it on the way home. Eat the entire box Lost a star for service read more

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Nancy R.

1011

710

8221

10 months ago

Delicious, we ordered a whole chicken which just got into 2 legs, 2thighs, 2 breast and 2 wings. 2 sides of coleslaw, both corn and flour tortillas and red and green salsa. The chicken was flavorful, juicy not dried out coleslaw sweet creamy and delicious. Friendly customer service. read more

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David S.

18

186

181

2 years ago

Well after reading about just how much better this chain is than el pollo Loco We finally went over while in alliance texas just off basswood To begin with the customers and the staff gave me the feeling of not being welcomed I had to get the 2 behind the counter to engage in conversation seeking suggestions So we get home It is definitely a wetter type texture than pollo loco But no crispy crunch almost rotisserie style chicken The green sauce is pretty good But I don't think I will pick this place over the pollo loco by Costco in alliance read more

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Kori R.

0

4

0

1 year ago

I love this place! The food is so good , and it has amazing service ( they speak English and Spanish) I would definitely recommend it to everyone ! read more

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Fidel M.

0

7

4

8 months ago

Great experience, excellent customer service, manager Heydi took wonderful care of us. read more

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Erick G.

0

5

0

5 months ago

Edgar was the man!!! I saw him legit RUNNING back and forth making sure people got their order taken or brought out on time! That man deserves a raise. On top of that food was AMAZING loaded fries, top notch. read more

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KC P.

24

49

7

1 year ago

Went there for the first time. We got take out. I had the Chicken Flautas and my hubby got their BBQ 1/2 chicken. Plenty of food, lots of sauces and stuff added to the bag. And we got the churros! Yum!!! read more

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Jackie W.

0

45

25

2 years ago

Ok so I was leery about trying this place! It's new and never looks open! When I tell you that whole chicken meal is good, trust it believe me, go right now to get one! We also got the quesadilla as well and that was just as good but that whole chicken baby, worth it! Staff was amazingly kind and patient as it was our 1st time and after a long day of baseball and after 9pm but you wouldn't have known! Building was clean, like really clean especially the bathrooms! read more

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WaNesha J.

366

274

845

2 years ago

It's the chicken.. don't get anything else but the chicken, rice, beans, tortillas and don't forget the sauces and limes. That chicken is so flavorful and fall off the bone. We're going to need gloves to keep from getting so messy but it is some of the juiciest roasted chicken I've had.. besides my own read more

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Suki B.

1

114

21

2 years ago

Nachos with pollo are amazing. Everything here is fresh, especially the guacamole! Service was kind and the lady was generous with the salsa verde. read more

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Paul D.

156

293

61

3 years ago

Pretty good. $50 for two whole chickens and 4 sides. Dark meat was great. Sauce was great. Breasts were a little dry. Next time, I would get all dark meat if that's an option. But it kind of seemed like everything was preportioned. read more

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Santiago Q.

0

1

0

8 months ago

barely people there im in the drive thru line waited 20 min and couldnt wait anymore all teens working there walking back and forth and not actually working 7 people including me asked for our money back. read more

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Henry N.

1

5

1

2 years ago

Food is ordered the loaded nachos and grilled chicken. Prefer this chicken then Peruvian.

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Andres R.

0

1

0

1 year ago

Excelente servicio !!!!!! La cajera Sherry fue muy amable nos ofreció el medio pollo y la comida estaba rica

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Angela J.

62

48

30

3 years ago

This place never ceases to amaze me. On this visit, I tried the loaded fries, and it was absolutely delicious, My server was Christiba. She was very friendly and helpful. I highly recommend this location and restaurant m!!! read more

Pollo Regio - Loaded fries with chicken - Mexican Near Me - Lewisville, Texas

Business owner information

Lizett M.

Angela, thank you so much for the kind words! We are very happy to…

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Angel G.

0

1

2 years ago

Best chicken in town came all the way for Laredo TX to try and it was delicious and the service was excellent and they where very polite read more

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Maria R.

59

48

42

3 years ago

Food is very good but a bit expensive. The decor can use an upgrade as it seems very cold and industrial.

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Renee B.

0

29

10

3 years ago

Purchased #1 Whole chicken which includes beans, rice, flour tortillas very flavorful. Seemed to have newbies cashiering & service was a little slow. read more

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Juan L.

0

2

1

2 years ago

I don't have a picture but I ordered food from here and my food hade a hair in it I ordered this on 10/6/2024

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Rafael A.

0

7

1

3 years ago

Service was amazing and The chicken was delicious the chicken had an amazing flavor to it. Juan was amazing he helped us out.

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Amy B.

56

12

0

2 years ago

Just not a fan. I tried the nachos and chicken had no flavor and dry. Didn't even bother bringing leftovers home.

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Ben T.

31

24

4

5 years ago

I ordered the carna asada through the drive through. The attendant did not include the tortillas, beans and rice. The to top it off the meat is very chewy and has tons of grizzle. Bad experience. read more

Business owner information

Lizett M.

Ben, we appreciate you letting us know about this issue. We will DM…

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Debbie H.

30

33

0

3 years ago

Good food and great service by Mateo! Will definitely be going back! Everybody go see them on Main St in Lewisville.

Business owner information

Benito L.

Debbie, thank you so much for the review! We appreciate your feedback…

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David L.

0

18

3

4 years ago

Great service.! Food is always delicious and. Very nice people working.!!! Clean space and. And. There this girl Magy very helpful when ordering..... definitely highly recommended.! read more

Business owner information

Benito L.

Thank you for the review! We are so glad to know our staff was able…

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Lisa M.

0

5

7

3 years ago

Chicken was the bomb! I am doing keto so I couldn't eat much else but I did like the menu selections maybe I'll have a cheap day one day! Can you come to Colorado? read more

Business owner information

Benito L.

Lisa, thank you for the review. We are so glad to know you enjoyed…

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Gus B.

0

7

17

3 years ago

Chicken is very good and especially with the green salsa. I always ask for the green salsa only.

Business owner information

Lizett M.

Thank you for taking the time to leave a review! We are glad to hear…

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Malik O.

73

9

12

5 years ago

Great Experience! The food was so good I can say it was made with LOVE! The people there were fast, clean, easy to communicate with and gave 5 start service! This is the kinda place and service I want when I'm running for lunch! read more

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Cindy M.

Hello Malik! Thanks much for taking a few seconds to leave such…

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John V.

0

3

2

4 years ago

Jose was awesome he anticipated everything we could need Good is awesome as usual. We call it "slap yo mama" good. read more

Business owner information

Lizett M.

John, thank you for the review! We are very glad to hear that your…

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ObeyTheMuffin ..

0

2

3 years ago

Juan has amazing service thank you for the delicious chicken :))) I'll be definitely back

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Jennifer M.

0

14

10

5 years ago

WORST EXPERIENCE EVER!!! Scheduled a curbside pickup for a 6:15 pm pickup. Arrived at 6:16 and called and was told it would take 5 minutes. At 6:30 I called again. And they told me they couldn't find me yet I'm parked at the curbside pickup. They also proceeded to tell me that they couldn't fulfill my whole chicken order and could only give me half chicken. While on the phone, they must have found a chicken because the girl said never mind and they would be right out. When I got home, there were many items missing: half a chicken, fries, sausage, cabbage, refried beans. And the salad was just lettuce in a cup. I called the restaurant and asked for the manager but she doesn't speak English so a young girl had to translate. They actually asked if I could come back up there for a refund?! read more

Pollo Regio - Salad which is just lettuce in a cup - Mexican Near Me - Lewisville, Texas

Pollo Regio - Ordered a whole chicken and this is what I got - Mexican Near Me - Lewisville, Texas

Pollo Regio - Where I parked yet they couldn't find me - Mexican Near Me - Lewisville, Texas

Pollo Regio - Itemed circled is what is missing. - Mexican Near Me - Lewisville, Texas

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Business owner information

Jordy C.

Jennifer, thank you for bringing this matter to our attention.…

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John G.

0

8

0

3 years ago

This place is the best drive through place out there. Their chicken is extremely good and the portions are huge. I always get the chicken burrito and it's beyond amazing. Their loaded nachos are also shockingly good. They don't skimp on the toppings and it beats any nachos at higher end restaurants in the area for sure. They are also always friendly and very consistent. I can't recommend them enough! read more

Business owner information

Lizett M.

John, thank you so much for the feedback! We are glad to hear how…

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Ryan Ū.

Elite 24

78

65

28

6 years ago

Staff and management are politeBig ups for me there! The food was great, you can smell the kitchen when you drive by. Order the chicken soup, taste like homemade. Can never go wrong with the soup!y friends I brought here were satisfied with their meals. We were all sharing food boasting about how good our meals were. In other words.. sh£t was fire forgot my phone, I came back and they had it charging for me. Keep up the honest work and all the smiles. Heartwarming! Place overall is underrated guys I tell you.. try this place! read more

Business owner information

Benito L.

Thank you for the review Ryan! We are glad that you enjoyed your…

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Lexi S.

0

2

0

5 years ago

Went the drive through with my family the other night and placed a pretty large order. My husband had been craving their food. Everyone was very friendly and helpful and put our order together pretty quickly. My husband especially loves their salsa and they threw a few extra in too! I definitely recommend this location! read more

Business owner information

Jordy C.

Lexi, thank you so much for sharing your valued feedback!…

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Michelle F.

0

1

0

6 years ago

We want to say thank you to your staff especially to Luis (Pancho) who helped us get our food in a very prompt way during the rain. He was friendly and very great service from him. Food was delicious as always! read more

Business owner information

Benito L.

Thank you for the great review Michelle! We greatly appreciate your…

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More info about Pollo Regio

726 W Main St
Lewisville, TX 75067
Directions
(469) 771-3444
Call Now
Order Delivery
Start Order
Visit Website
https://www.polloregio.com

Full menu

Hours

What time does Pollo Regio open?

Pollo Regio opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Pollo Regio close?

Pollo Regio closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Pollo Regio closes at 11:00 PM on Friday and Saturday.

Mon-Thu, Sun 10:00 AM - 10:00 PMFri-Sat 10:00 AM - 11:00 PM

Payment methods

Does Pollo Regio take credit cards?

Yes, Pollo Regio takes credit cards.

Food & Alcohol

Does Pollo Regio have catering options?

Yes, Pollo Regio does have catering options.

Does Pollo Regio serve alcohol?

No, Pollo Regio does not serve alcohol.

Indoor Amenities

Does Pollo Regio have TVs?

Yes, Pollo Regio has TVs.

Outdoor Amenities

Does Pollo Regio have outdoor seating?

No, Pollo Regio does not have outdoor seating options.

Does Pollo Regio have parking?

Yes, Pollo Regio has parking options.

Other Amenities

Is Pollo Regio wheelchair accessible?

Yes, Pollo Regio is wheelchair accessible.

Does Pollo Regio have free WiFi?

Yes, Pollo Regio has free WiFi.

Review Highlights - Pollo Regio

“Delicious, we ordered a whole chicken which just got into 2 legs, 2thighs, 2 breast and 2 wings.”

Mentioned in 3 reviews

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