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    Pollo Tropical

    2.9 (94 reviews)
    Open 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Quiet
    Casual
    Good for groups
    Outdoor seating

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    Recommended Reviews - Pollo Tropical

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    Quesadilla Wrap

    I love Pollo Tropical, specially the chicken quesadilla, but I was so disappointed when in the middle of my wrap I felt that huge thing. So sad

    TropiChop Bar for 4 Bundle
    Rafael B.

    I'm a pollo tropical fan. Love their black beans and chicken. This pollo tropical is always packed and i feel there is no love put in at this location. Salad had no flavor and chicken was a bit dry. Got to do better. I also saw one of the workers cleaning their rice station and wiping rice from the table into the rice that is being served to us. Not a good look.

    The sell this as Churrasco, and also taste terrible.

    The worst service and food ever. Don't stop at this place. They are selling you another type of meat as "Churrasco". They are scammers.

    William R.

    What do you see there? CHICKEN topped Tostones. Right? You pay $7 for what you'd expect to be you meal... I got just tostones cheese and tomatoes... what in the actual hell is required to run orders in that kitchen? Check out the pictures. Terrible!!!

    Pollo Tropical
    Evan G.

    I really like going to this Pollo Tropical location on 87th Avenue in Miami. Everything here is very well prepared and ready to go when you need it. They are very efficient at getting everything together even for larger orders. Great overall experience every time I have been here.

    jama
    Pastoriny O.

    Super bueno el sabor del pollo yumi yumi.............................................

    Pollo frito con cuchara ?

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    12 years ago

    this has been my local pollo trop for 10+ years & they never let me down. A+ service & the food is fresh

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    8 years ago

    Business owner information

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    13 years ago

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    9 years ago

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    16 years ago

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    9 years ago

    Not to bad for a franchise if you like chicken. The place is the standard fast food chick outfit.

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    11 years ago

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    Review Highlights - Pollo Tropical

    Normally the parking lot is pretty packed during lunch hours so I decided to go on the drive thru this time.

    Mentioned in 9 reviews

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    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.7(104 reviews)
    1.6 mi
    $$

    This store is huge! Great indoor and outdoor seating! The service was fast and easy. They have…read morebilingual speakers to help keep ordering friendly and fast. The chicken was hot and fresh. The location was on the sides of two busy roads so if you are walking from one Of the nearby hotels be careful.

    (2/5) -- Great concept, but this visit missed the mark…read more I really wanted to like this Raising Cane's Chicken Fingers location more than I did, because the concept is solid and, generally, Cane's food hits. But this visit? Frustrating from start to finish. First off, the setup is misleading. The inside looked empty, and even the drive-thru appeared manageable--until you actually commit. You have to drive deep into the parking lot just to see how long the line really is, and once you're in, there's no easy way out. So now you're stuck. Not ideal. Then comes the wait. About 10 minutes just to place an order, with aggressive drivers jockeying for position like it's a race. I get it--no one wants to sit in that line--but the flow (or lack of it) makes it worse. For a place with two lanes, the organization just isn't there. Service at the speaker? Rough. I felt rushed the entire time, struggled to hear over the noise, and kept getting hit with "I can't hear you, speak up" in a tone that felt more dismissive than helpful. No upsell, no real engagement--just hurry up and move along. To their credit, the pickup window redeemed things a little. Once I got there, the food was ready, and they even overdelivered on condiments (asked for two ketchups, got four). That part was efficient--but it came after a pretty long wait for only about seven cars ahead of me. Now, the food... This is where things really slipped. * The 4-piece tenders felt noticeably smaller--more like large nuggets than actual tenders * Fries were undercooked and skimpy for the price and I had to ask for ketchup * Sweet tea was mostly ice, barely any drink * Overall portions just didn't match the cost For a brand that usually delivers consistency, this felt off. Like corners were being cut. Final take: Started as a 3-star experience based on the process, but dropped to 2 stars once the food came into play. If I could split it, it'd be a 2.5--but Yelp doesn't do that. This place should be better. The foundation is there. But between the chaotic drive-thru, rushed service, and underwhelming portions, it's just not hitting right now. Hope they tighten things up--because Cane's can be really good when it's done right.

    Photos
    Raising Cane's Chicken Fingers - Dining area

    Dining area

    Raising Cane's Chicken Fingers
    Raising Cane's Chicken Fingers - Ordering situation.  Order at counter. Wait for your name to be called and enjoy

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    Ordering situation. Order at counter. Wait for your name to be called and enjoy

    Pollo Tropical - hotdogs - Updated September 2026

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