I came in here to browse with my son. He saw some nice button down shirts. Store is clean. He…read moredidn't end up getting anything. He says he will wait for the button down shirts to go on sale with the price that he can afford to buy.

I decided to give Express another chance after not shopping there since 2023. I purchased a few…read moreitems in store about two weeks ago, and the in-store service was actually amazing. However, within a short window after my purchase, I noticed the same items were heavily discounted online. I called customer support to ask for a price adjustment, but they said Express no longer offers price matching. Instead, I was told I would have to go back to the store, return the items, and repurchase them online to get the lower price. That is extremely inconvenient for customers and honestly makes no sense. Stores like Abercrombie make this process so much easier. You can quickly chat with customer service online, and they take care of the adjustment right away. This is probably one of the reasons companies like Abercrombie continue to grow while Express keeps losing customers. Unfortunately, I'll be returning my purchase and shopping somewhere else.

Descent store, variety of selections. I like coming at this time of the day, not crowded. I…read moredidn't get anything, just browsing and getting my steps in.

Made a stop here while doing the rounds at the Great Mall. It was crowded with clothes strewn…read morearound. I blame the customers not the employees. Found some good options but not the right sizes so left empty handed.

Love the new BR! Love Marco and met Lolit who helped me get many things for my upcoming excursion.read more

The salesperson was very helpful until I was ready to check out. I had just received a coupon via…read moreemail and they refused to honor it. It said it was good for the whole weekend but they still didn't honor it. SMH Will never come back!!!

I did love the prices. What really blew my mind was that I could throw all of my upcoming purchases…read moreinto the bin at the self checkout, and it'll calculate how many items and how much it'll be. I bought items for family members. I was trying to see if someone could help me, but it looked like everyone was busy as it was closing time. I didn't want to be that guy that prevented people from closing up shop and prevented the staff members from going home. I was looking for a particular size but ended up finding it on my own in a different rack. My family will be pleased with their new t-shirts. I'm pleased that I didn't break the bank.

Simple, high-quality, everyday clothing [Milpitas CA]…read more Visited this Uniqlo store located at the Great Mall in Milpitas (Bay Area). This store is bigger than the one we have in Roseville. Sometimes they might have a slightly different discounted merchandise depending on what sells better with the demographic so we wanted to check it out. The dressing rooms are at the "tunnel." The sale items were indeed different from what we have in Roseville and I ended up finding jeans I liked, had it altered for $5 (the jeans were under $20, any bottoms purchased over $20 is free alteration). My item was ready for pick-up in a couple of hours. The employees were friendly and helpful and provided great customer service.. The Great Mall is one big circle and Uniqlo has two entrances on each end... I think it's the only store that has that feature. Best entrance to the mall would be from Entrance 4 (near the Dining Pavilion) or Entrance 1 (across from Camille La Vie). Review #3941

This store has a lot of good stuff and clothing to buy especially when they go on sale or during…read morethe holidays. The only problem is you never know when the price will drop. Its just a matter of checking in from time to time. I bought a black vest that was $68 and after christmas it dropped down to $40. I've been looking for that type of vest and asked one of the staff members if the price will drop and he said no. Luckily, I stopped by a week later and discovered that it did drop! I was very thankful for Niko who is the store manager to accommodate my request and price match what I originally paid for to the marked down price. He was very friendly and understanding. Had great customer service and for that reason I will definitely be back!

Extremely helpful and friendly staff. Been here 2 times and both times I've been extremely pleased…read more The manager is also very helpful and she walks around the store to make sure everything is running smoothly. Some shirts are very limited when it comes to size but other than that there is a great selection, great staff, great prices, and great ambiance!

I came to browse and end up getting a T-Shirt for my son. I had a $5 Express Cash expiring soon…read moreand I figure I would come in and use it up. Overall, clean store and good service. Variety of selections and there is a clearance section and also final sales area where it is no returnable.

The selection is nice and price is fair. The reason for the 2 stars is the wait in line for…read morecheckout. It was very slow and they only had on register open even though they had 6 employees on the floor. We were in line for over 10 minutes with 2 people in front of us since they only had 1 register open. Poor service.

I came to return an item really quick. I was in and out in about 10 minutes. Not bad. Good…read moreservice. Store was very clean and cute. There is a variety of selection from purses to shoes to clothing. You can find some items with great value.

Good service goes a long way. Thank you to the staff yesterday who are all very helpful in…read moreassisting us when we were inquiring about new Hello Kitty product drops. Thank you for the patience. I have been visiting this store here and there whenever I go to Great Mall. Been going here for the fun stuff, novelty bags, accessories and the vibrant apparels. During lucky days like yesterday, they have the extra 20% off 70% clearance deals. Sometimes you get better deals at the store compared to the online shop. Regular items were at 30 -50%. The store is always neat and bright. The front area has the new drops and current season items. The clearance is at the back. They also have one fitting room to try on apparels.

Clean store. Variety of selection. I came in to browse. There were some items on clearance with…read more60% off. Descent value and selection.

Great quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing…read moreconsidering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.