Cancel

    Open app

    Search

    Pooch & Serenity

    5.0 (1 review)

    Request information

    You can now request a consultation from this business directly from Yelp

    Services - Pooch & Serenity

    Private dog training

    Pooch & Serenity Photos

    You might also consider

    Recommended Reviews - Pooch & Serenity

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pooch & Serenity

    You might also consider

    The Doggy Den

    The Doggy Den

    4.2
    (53 reviews)

    Did a great job. My dog and I are happy! Great service and especially helpful in setting up our…read morevisit. My dog returned home happy.

    PASS ON THIS PLACE. Would not recommend this place. I was looking around to find a place a bit…read morecloser to us than our usual barks and rec (they are great by the way just a bit far and a little more expensive). We took our two dogs there for a temperament evaluation since it was their first time and we were wanting to book them for a week in October. They took them back for maybe 3 MINUTES and came back out and said that one of our dogs was nervous (I'm sorry but duh) and that we needed to book "A LOT" of day visits so he would not be nervous anymore. It's odd because it's totally normal for any dog to be nervous the first time going somewhere which immediately threw up a red flag for me. Not to mention the lady was pretty rude about it when I was obviously confused as to how they would know his normal stress levels after 3 minutes upon getting there. I got weird vibes so I just said we can cancel it and no worries. She immediately snaps back and says something about me not being fair to our dog if I don't book daycare visits regularly and what am I even doing there if we already have a boarding place etc.(very strange behavior). Most places have you book a day visit so they can see how your dog adjusts the entire day which our dogs do totally fine. Our dog is 10 years old and doesn't have any underlying anxiety conditions and was never prescribed medication for that ever so this seemed odd. Just a bad vibe in general. Unfriendly staff and insufficient time to actually see how the dogs warm up to the place for the first time.

    Matan Dog Training

    Matan Dog Training

    4.8
    (116 reviews)

    I highly recommend Matan Dog Training and our trainer Amelia. Her expertise, knowledge and…read moreprofessionalism is second to none. She focuses on teaching the owner/handler how to build a better bond with their dog. My girl Heartley has grown so much in the last few months gaining impulse control. I never would have believed she would stay in a down position for 10 minutes without me by her side while people and other dogs walk past her. The "Out and About" experiences are so good; going to outdoor malls and parks have helped her to deal with all types of distractions. So much of the training is geared to real life situations and not just obedience. The could not be happier with their program.

    I initially put my youngest, out of control dog, Stormy, into their Board & Train Program, while I…read morewas going out of state. I could not get Stormy to walk on a leash, without choking herself. Because of this, she was under socialized. She was fearful of many things also. They ended up keeping her for 3 weeks. I had a couple "check in" one on one Training with her Trainer, Tiffany. At the first session, Stormy, was walking on leash in a "heel" position. Tiffany had also taught her "place", "stay" and "break" to release her from her "stay". Stormy was so much calmer when I brought her home. Before training, she would come in from the yard and jump over the back of the couch. If I was sitting on the couch, a few times, she landed on my head, on her way to the other side. She also jumped a lot. After coming home, she was calm inside and stopped jumping all over. It was a "joy" to take her on a walk and have her calmly maintain her "heel" position.She was much more enjoyable and was finally able to get out of"in the world"! This was entirely due to Tiffany's training. Tiffany was very good with her, very knowledgeable about dog behavior and cared for Stormy. She was professional, checked in with me to see how I was feeling about Stormy's behavior, gave helpful advice and answered any questions I had. In addition, I received daily photos of Stormy from Heather. That was awesome because I missed her and it was nice to get updates on Stormy's progress. Additionally, the Facility is very clean and everyone working there was very nice. Michael was very nice too. The groomer, Jacob, was nice and professional also. The Board and Train was expensive but after Tiffany gave me back a dog I could fully enjoy, I'd say it was worth it! Matan has a wonderful operation going there and I highly recommend them. My Veterinarian in Camarillo, gave me Matan's Card and said she'd gotten positive feedback on them. I also brought my "dog reactive", Dog, Bon Bon in for 3 week Board and Train. Tiffany, also trained her too! She did an amazing job with Bon Bon also. Bon Bon, was a challenging case for her because, of all things, she told me Bon Bon, could be a bit stubborn! LOL. Even though Bon Bon, was a completely different personality than Stormy, Bon Bon, was wonderful walking on leash when she returned. She's also not as reactive. I was even able to walk both of them together, which was a first and was also my original goal for training! My "pack walk"! Tiffany told me to wait to try to walk them together. There was no way I was getting out the door with just one! They both did remarkably well. At first Bon Bon wanted to walk ahead but I corrected her and she walked in a "heel" on my right side. I was finally able to get them both "heeling" on my left side, with Stormy closest to me. Yay! That's exactly what I wanted when I sent them both to "board and train". Finally, as a bonus, Bon Bon came home with "perfect weight"! It was all the extra work on Dog Pacer. Thank you to everyone at Matan Dog Training! You all made it a great experience for me!

    Zoom Room Dog Training

    Zoom Room Dog Training

    4.2
    (61 reviews)

    4 1/2 month-old Lenny is now our second dog to start his puppy training at Zoom Room Culver City !…read more Loves to be there and is learning fast !!! We first discovered ZoomRoom in 2019 when Zoe was a puppy and she happily went through several training courses ! Great staff ! Highly recommend to dog parents !!

    Unfortunately, the current Zoom Room ownership is atrocious and I would strongly suggest finding…read moreanother place to train your dog. I had been going to Zoom Room for over 2 years and had experienced some different trainers, some of whom were good, some bad. Finally, there was some consistency with an excellent trainer, Cari, and so I purchased an annual membership. Over the past year I had worked with Cari, who was fantastic. She had an amazing talent for knowing what you and your dog could handle and needed and she prioritized safety and the overall experience. Unfortunately, Cari left recently, and I have to imagine the owner had something to do with it, as clearly this location is horrendously mismanaged. There was a period of time where there were no classes available, and we were never told why. Then randomly they announced "new management" and brought in a trainer who had been shadowing Cari for just a few weeks as the new Manager and solo trainer. I had briefly worked with this trainer and I was not very impressed with his training skills. I did not feel like I would be making progress with my dog any more at this location, so I contacted the owner Diego asking for a partial refund. He talked disrespectfully about his previous employees, ranted about me not giving people a try, and raised his voice, berating me about "what if you signed up for a membership at a yoga studio and your favorite instructor left" among other things. During this rant he also shared that the trainers they get are untrained and uncertified and they go through some basic training before coming on board which does NOT inspire confidence in the future of this location. I have NEVER been spoken to in such a disrespectful, aggressive way as a customer. This franchise is clearly not well run. While they might find gems of trainers like Cari from time to time, you might also get stuck with untrained people.. or possibly even NO instructors. As another review mentions, consistency in trainer is absolutely critical to progress with your dog, and while I understand there is some employee turnover expected over time, this location has experienced too much turnover to be acceptable. I truly did love my experience with Zoom Room while Cari was there but now I highly recommend you save your money. It's not worth spending that much money to potentially have to keep working with different, random, possibly untrained employees and be talked down to by the franchise owner who really needs to hone his business and customer service skills.

    PetSmart

    PetSmart

    3.1
    (99 reviews)

    This Petsmart is off Hillcrest & Teller Rd , Newbury Park. CA…read more Upon entering I was greeted with a welcome & I notice how super clean this pet store is. This store is highly organized & attention to details. You can find all kind of things here for your pet needs such as foods, treats, cages, toys , all the Necessities for you pet. From birds, hamsters, rats/mice , Guinea pigs, gerbils, chinchillas, rabbits, frogs, geckos, bearded dragons, snakes , spiders, lizards, fresh water fish. This place all your needs. Today I came in her to buy fish, I had a pleasure of meeting Genevieve! She was an amazing !! She was so sweet, warm, super down to earth, friendly, kind and caring. As I was asking her questions I really noticed that she was highly knowledgeable & skilled about all the fishes and contents that need to be in a fish tank and the levels of PH. I was super impressed how she spoke about all this information! She is your Rarest Diamond! Please treasure her greatly!! I bought fish net, api tropical flakes, api stress coat, Stability 8.5 fl oz, frozen blood worms, 2 Peppered Cory, 6 Red minor Tetras, Live Java fern . I would like to Thank Petsmart for a wonderful Positvisit! I would love to Thank Genevieve for a memorable visit!! I'll definitely come back here again! I'll tell all my Family & Friends to come here!

    The biggest attraction is their adoption center. I love to visit the kitty room. They have great…read moreselection especially raw food. And they are good about returns or trying to find hard to get items. The manager is the most helpful.

    Bark Busters Ventura County

    Bark Busters Ventura County

    4.3
    (30 reviews)

    We've only had two visits with Michael so far, and the difference in my dog is absolutely…read moreincredible. My boxer was anxious and very reactive, but now he's noticeably calmer and much less reactive. It honestly feels like we have a new dog. Michael is truly the best. He's patient, knowledgeable, and always happy to walk us through any situation or question that comes up. You can tell he genuinely cares about both the dogs and their owners. I can't thank Michael enough! He's made a huge impact on our lives and completely changed the future for my dog. I'm so excited to see the progress we continue to make!

    I want to start by saying the trainer we had Michael is a kind and responsive person. You can tell…read morehe really cares about dogs and takes his work seriously, which I truly respect! We spent over $1,000 hoping to improve our dogs' reactivity issues. We followed the homework that was given to us, stayed consistent, and while there was some minor progress, we eventually hit a wall. The BAH method is the foundation of their training approach, and while it might work for others, it just didn't lead to the results we needed unfortunately. What made it more disappointing for us is that even though the company offers lifetime support, it didn't feel like there was anything drastically new or helpful to move us forward after a certain point. Again, I commend for the trainer for trying his best and truly caring, but we hit a wall. We were basically told we were doing everything right, but the problem still wasn't getting better. This review isn't meant to discredit the trainer or the business. I'm sure he's helped many other clients successfully. Unfortunately, in our case, it didn't live up to expectations given the cost and the goals we had. Sidenote: I'm not looking for a debate or follow-up--just sharing my personal experience in case it helps someone else make an informed decision.

    Pooch & Serenity - pet_training - Updated July 2026

    Loading...
    Loading...
    Loading...