**UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.

We have been having this company come for a couple of years now and the one who keeps coming to…read moreclean out pool is amazing. He is funny and always is cracking jokes as he works if you are outside hanging out with him. I know I am spelling his name wrong, but it is Chevau from what I can remember. My family has 3 dogs in the house, and he rings the bell each time he comes here to let us know he is there.

Dave helped me with my collapsing pool. His quote was competitive. Another guy insisted I needed a…read morenew liner but Dave approached the job to wait/see if the pool repair could be done without it. Sure enough, he saved the existing liner, which was a $7,000 expense I didn't have the cash for! So I was relieved.

My pool was acting odd this week and I called PoolMD prior to their normal business hours. I…read morereceived a call from them within 10 minutes of when they opened. I explained the situation and they told me they would be able to take a look at the pool later that morning. They came and resolved the issue that day. They were knowledgeable, patient and didn't "mansplain" what needed to be done. I highly recommend them and will call them if anything else happens to the pool.

As someone who doesn't know much about the pool installation process, I had major anxiety over the…read moreefficiency of my pools repair and was worried if the issues with my liner would be too severe to save. When it comes to services like repairing my entire pool, I'm someone who wants to know I'm putting my money into the right place and not wasting it just to have to fix again later on. Champion ended up relieving all of my worries, and essentially solved every problem I had with my pool, all for a price I really appreciated. Special shout out to the installation team for doing things quickly and swiftly, especially on such short notice! Overall loved their work, and would definitely contact again if I ever have another issue! Thanks guys.

Horrible !! Sloppy ! They should be ashamed of themselves. Told me to get all the sandwich they…read moredidn't even freaking use half of it to put the pool on half of my pool is not even on the sand look at how they left my yard after they left. Not professional at all

They gave us great advice when I had an issue of the electrical cord of the pool pump…read more Quick and kind response! I highly recommend.

Great company, very efficient and reasonably priced. My brand new pool heater was shot after barely…read moreone season of use because of the incorrect installation done by the people we were previously using. Emma was able to diagnose the issue from a video I sent her, and she got us on the schedule within days. All the fees were outlined to me before hand, so I knew exactly what I was going to pay and exactly what was going to happen. Justin, our service tech, was phenomenal. He got our heater back up and running in about 15 minutes after replacing a very badly corroded bypass valve. He also took the time to give us a few tips about maintaining our system, and patiently answered all of our questions. I highly recommend this company for your pool care needs.

They Jane been taking care of my pool for 2 years now Always…read moreon time Honest Less expensive than anyone else

Seriously helpful pool experts, took the time to help me with a thorny problem and gave thoughtful…read moreand good advice. Highly recommended.

I have gone thru many pool companies and none came even close to magic pools. John is professional,…read moreknowlegeable, and does phenominal work. He is always there when you need him, honest and trustworthy. As far,as i am concerned, the best pool company out there. Plan to use them exclusively fron now on. They are 5 star+++ company

My in-ground pool is older, and while I've used "full service" companies in the past, there always…read moreseemed to be expensive issues popping up--with little to no explanation. I never really knew what was going on, and the crews didn't seem interested in helping me understand. This year, I finally found someone who's different. John responded to my Yelp post quickly, was professional, knowledgeable, and genuinely wanted the work. He handled the opening, does weekly maintenance, and has taken the time to walk me through the different components so I can take on some upgrades myself. Can't say enough good things about John. He's easy-going, reliable, and has been maintaining pools across the Island for over 15 years. For my neighbors in and around Port Jefferson, the Three Villages, Mount Sinai, and Miller Place--John's been coming out to me, and he's a rare find if you're looking for honest, hands-on pool support. I'm so glad I connected with him and finally have my pool under control.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!