Had an emergency water heater issue early Saturday morning and Ferdee, the owner, showed up in…read moreunder an hour. That alone says a lot. He first tried the more affordable repair option to save me money, but after checking my 15-year-old unit, he honestly explained why replacing it made more sense long term. No upselling -- just real, straightforward advice. I call him "Kuya" out of respect, and he truly treated me like family. By that same afternoon, everything was installed and running perfectly. Fast, professional, and trustworthy service. Highly recommend Champ Rooter & Drain.

We had an emergency leak in our toilet water supply. I called around to a few plumbers but Champ…read moreRooter & Drain came out to fix it for us right away. Ferdee solved our problem with urgency so we could reclaim the rest of our evening. His prices are very fair. Had us laughing and smiling the whole time too. Would definitely recommend!

Edgar's company was recommended to us by family, and I'm so grateful it was. We had a septic tank…read moreemergency on a Sunday afternoon & luckily, we were able to find a company to pump it right away, but the pipes were still clogged and things were backing up. I called Edgar after 5pm that same day, and he answered. He even tried reaching out to his guys to see if someone could come out that night. Although that wasn't possible (which was completely understandable given the timing), he made it a priority to come out the very next day with one of his employees. We live in an older home with less than ideal plumbing, and Edgar quickly identified the issues. He offered helpful suggestions on what could be improved, but never once tried to push additional work. We truly appreciated his honesty and approach. He simply wanted to make us aware of what he noticed. We also asked him about a few other plumbing concerns, and he was more than willing to share his knowledge and guidance. Edgar is not only kind and professional, but also very knowledgeable and skilled at what he does. Highly recommend!

I am very pleased with the work completed at my home which included toilet and kitchen faucet…read morereplacement, clearing vents from the rooftop down, then the outside lines and even into the septic tank and leach line. It was 35 years since the house was built and time for the tune-up. They did an excellent job of cleaning up. I also like that they are a Union signatory company with well trained and experienced people who explain what is and isn't needed and why. The price was reasonable and I even included a tip for the excellent service and communication.

Reached out to Exclusive Plumbing for a quote to have our farmhouse sink installed. I got an…read moreimmediate response and a very competitive quote. Miguel was courteous, knowledgeable and was very transparent with his estimate. We had the sink installed in a matter of hours and I am happy to say we finally found an honest and reliable plumber that we can trust.

I had a clogged drain. I called Mike. He was working out of town in Lake Tahoe, couldn't get to me…read moresaid he had someone covering for him and he would get back to me. He did get right back to me. The person he had covering for him took care of me. Very punctual, very business like glad to do business with him.

Mike installed my Moen smart Flo meter and did an excellent job. The price was good and he had to…read morework late to get my job done. Thanks Mike!!

I noticed water under the kitchen. sink in the cabinets and asked my husband to check where it's…read morecoming from. Low and behold... our garbage disposal has a leak and a small hole. As we headed out to purchase a new garbage disposal, my hubby Chris checked out a few places on Yelp and I noticed a few of my neighbors had referred Best Defense Plumbing. Chris called them and left them a vm. Mike from Best Defense called back in a couple hours and asked for pics of our garbage disposal, space under the sink and our addy. He said he was available on Tuesday but texted us back and said he actually has availability tomorrow (which is today: Monday 12/27/21) between 10am and 12pm. This morning we received a text from Mike at 1015am and confirmed his tech, Matt, will be here at our residence in an hour. Matt arrived at 10:39am. He wore a mask and took his shoes off every time he walked into our home. He took a look at our garbage disposal and the new one. Asked us a few questions about wanting to use the same pieces to match and went right to work. He completed the job at 11:40am. We now have a working garbage disposal. We received invoice from Mike via email and paid via Venmo. This experience was easy and efficient working with Best Defense Plumbing. We will definitely call them for more work... more sooner than later .. next to fix is bathroom shower head leak lol. I will for sure recommend working with Mike and his team. Matt is awesome, friendly and respectful.

All I can say is WOW! Called and requested a quote, sent over some pictures of the area I needed…read morework on and within an hour I had a VERY reasonable quote. I agreed as was put on the schedule.... FOR THE NEXT DAY! I mean it doesn't get much more efficient than that. Michael showed up on time, explained everything that he was going to do and was very respectful. Michael completed everything we needed including some additional stuff I asked about when he arrived. I really don't think 5 stars is enough to give for this business. Thank you Michael and Best Defense Plumbing!

I needed two pipes in my front yard lowered 4" for my front yard remodel. I got quotes for $500-600…read moredollars from other plumbers!!!! AquaTech came out with a reasonable price and got it done in under an hour. The other plumbers would have taken the same amount of time and charged that much, no way! AquaTech was fair, reasonable, professional, and great with communication.

Had an issue with a broken faucet and was broken with it turned on, so needed to switch off the…read morewater main. I called Greg and had a very pleasant experience, he even identified and fixed a separate issue with our toilet and only charged for the parts. Pleasant, friendly and professional, I will be using AquaTech Plumbing in the future for sure!

I didn't know who to call when the water heater went out. I used Yelp's messaging feature to…read morerequest estimates and received 3 from local companies. All estimates were all priced close together. Out of the 3 companies, I chose Friends & Family because they had great reviews *and* they were easy to communicate with! That was a great decision!! Brandon was my contact, and he was quick to reply to my messages and showed up to replace the water heater on time. I never want to have water problems again, it's pricey to replace a water heater. But if you have any issues, you should contact Brandon.

Had a foundation leak in our home and got some quotes on Yelp for rerouting our pipes. Decided to…read morepull the trigger with Mike after an in-person visit to discuss the work that was needed. Mike and his team came promptly on the scheduled day, finished the work 2 hours ahead of schedule, and walked me through all of their changes before patching up the drywall. During the estimate I asked about swapping out our (older) water heater as well and was only charged for the replacement since the initial work required them to move it around anyway. Extremely satisfied with the work that was done and wouldn't hesitate to call them again in the future.

AAA set us up with them for a water leak detection appointment. They texted us that they had a 4pm…read moreappointment if "that worked for us". I responded that it worked for us, but the earlier the better. Their response was they might not be able to make it. Day and time of appointment, no call, no show, after taking the day off work waiting for them. Had an unprofessional back and forth text with "Ramy" basically saying it was our fault. Horrible company and service. Will make sure AAA knows everything they said in their texts.

I was going to leave two reviews, one for the Leak Detection service and one for Repairs, both of…read morewhich I used. However, both received the full 5-stars so I'm consolidating. TLDR: James and his crew (Noor & Mike) did a fantastic job! Found a water leak in the living room near where the main water line enters the home (Thurs). Specifics: After researching online and at Yelp, I called a local plumbing service who offered to divert two techs later that day. While waiting, I did more research and found out that many plumbers do NOT offer leak detection service, ONLY repairs. So I tried "Leak Detection" as a separate category and found City Water Conservation (CWC)--who ONLY had 5- and 4-star reviews! I called and spoke with James who offered to come out right away as my house was close to the office. (The other leak detection service couldn't send anyone out till Saturday!) He isn't a Tech but said he would take a look and offer any advice (no charge!). He noticed I was losing a gallon of water a minute. He set up a Tech appointment for later that day. BONUS: Because CWC deals mostly with insurance companies, their repair and detection service prices are posted right on their website! No finagling or guessing. The plumbing service I'd called earlier came over and gave me three estimates--one to bypass the leak (least expensive), one to jackhammer the floor to locate the specific pipe leak and repair it, and one outrageous one if I wanted to reroute the whole system (which they did not recommend). Noor from CWC came over late, after 6pm, due to traffic from a job in the Bay Area but stayed till well after 7pm to do the job; found the area and marked it with tape on the carpet. Measured the moisture in the damp carpeting and (soaked) padding. Another tech, Mike, came over to help and both even moved a couch out of the way to better detect the leak area. James answered all questions (especially regarding insurance and what they might cover) and made sure a report (with pictures) would be sent the next day along with the estimate so I could decide. CWC's estimate to fix the leak was LESS than the plumbing service's lowest estimate just to bypass it! Guaranteed for life as well. I called Friday morning and they set up an appointment for first thing Monday AM. Mike came over *earlier* than scheduled and politely waited in his truck but I was awake and eager to begin so I let him in. (HIGHLY recommend Mike as he was one helluva hard worker, conscientious, patient, answered all questions and had a wonderful positive attitude.) **I should point out that I am a firm believer in the Golden Rule and treat workers the way I would like to be treated. I gave the guys snacks and water and tipped them. You of course don't have to, but that's how I roll.** With only a half-hour lunch break, Mike stayed until the job was DONE--10 hours! The leak was nestled in the concrete footing near the outer wall so it took a long time to drill down (Mike had to switch the hand-held jackhammer to avoid damaging the pipe with the larger, traditional one). He also had to remove some of the baseboard and cut a hole in the drywall to access the stubborn pipe. He braize-welded (sp) it and we had water again!! James came back the next morning to fill in the hole and add concrete back to level the floor. James also gave me his phone number to call with any further questions. He even recommended a mitigation company (to dry out everything) and a restoration expert (to fix the drywall) that they often use. After four-and-a-half days with no water, it's great to have it fixed! I hope I never need their services again but if I did, or if any of my friends or neighbors do I will fully recommend City Water Conservation. Thank you!