Having eaten at many fast-food establishments, from hamburgers to pizza, we decided to try Popeye's in our town. Prior to arrival, we went on-line to preview their menu and saw many packaged meal arrangements. We parked and entered Popeye's with an idea of what we wanted. We expected to spend about $25-$30 for two people. The staff were friendly, polite and greeted us. The menu was diverse and offered the main entries with combo or side dishes. All seemed to come with a soft drink and I explained that I can't drink soda and inquired if they could substitute the soft drink for another item of equal value - I wasn't looking for something for free. I was informed that that was the meal arrangement and staff couldn't make substitutions and none were available. Why should I have to pay for something I can't eat. Thus, we were disappointed. The staff were knowledgeable and patient and made suggestions but nothing we could benefit from. We knew what we wanted. It seemed everything else was separate and though seemingly not expensive quickly added up. Again, having wanted to spend no more than about $30 for two people, to get what we wanted- no substitutions were available- ended up costing us about $63 with tax, double what our expectations were. Having returned home, we ate our packages and side orders. The chicken and sides were tasty but nothing that would set aside Popeye's as a cut above other local fast food chicken establishments nearby. We're aware of current global economics and the consequences upon fast food franchises competing to stay solvent. In short, we were dissatisfied with our order based upon the higher unexpected price and that we had to pay for soda that we don't consume. We won't be returning and will return to pizza or hamburger establishments or other fast cuisine take-out places. Suggestions: 1. where customers are unable to eat certain items, offer or substitute. Customers shouldn't be penalized because they don't like or can't eat something. This may not be allowable pursuant to corporate policy- nonetheless. 2. Consider questioning corporate and seeking alternatives and pricing more compatible with other local establishments, some of which offer the same food (chicken) and are reasonably priced. read more

Pulled up to a Popeyes thinking I was gonna get some fair priced chicken. Ig I thought wrong fucking 17 dollars for 5 dam tenders. Crazy shit don't go to Popeyes fuck this place read more

I'll tell you one thing. This one was way less cursedbthen the other Popeyes I went to alone at nighttime. The workers where helpful and I went here with my dad for linner (lunch dinner) I got 2 chicken drumsticks with mashed potatoes, gravy, and a biscuit. Dad got a chicken sandwich and fries. I didn't know Popeyes had french fries. Huh...they aparently do. Pretty good fries as well! Oh I also got a coke to drink I forgot to mention lol it's good coke. Weird music is playing but I assume that's the music of the Popeye's people. Not to many ppl here today my food cane with extra gravy so I'll give to dogs at home. Nice linner spot I recommend. Next time DONT PUT THE FUCKING GRAVY ON MEH FUCKING MASHED POTATOES I CHOKED FROM THE AMOUNT OF FUCKING GRAVY PUT ON MY POTATOES. thank u read more

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I came in and ordered the 10 piece family meal deal. When the lady handed me my food I asked her for blackened ranch. She gave me 2. This is a big order for my family, and when I politely asked her for more, she rolled her eyes and threw 2 more in the bag. I would have gladly paid for extra sauce but I was never told to do so. Her attitude completed ruined my experience there and I would not go back again. read more

Tender meal was great, mac and cheese, as good as you get in any$$$ resteraunt, even the cole slaw is good. Service very friendly!

Update! Antonio was fantastic!! He was really patient and offered us fantastic service

we ordered a chicken sandwich that was advertised with one side, a biscuit and a drink. When we got home there was no biscuit so we called and were told that the sandwich we ordered excluded the biscuit... when it clearly states that all chicken sandwiches come with the biscuit. The whole joy of a southern chicken sandwich is to get a biscuit. cheap liars. don't waste your time read more

All seemed good ! Food was prepared fine ,although there was glitch ! The signature chicken was not very crispy,. my wife brought the chicken back to the to counter & spoke to Antonio & he rectified this issue! He brought us a new crispy batch! Antonio was a gentleman about our issue! The only complaint I have employees eat thru out the dining room ,where they play their phones loud! So as We had annoying sound in front of us & behind us! Here's an idea have the employees eat in one section or corner of the dining area! read more

Having eaten at other "chicken" establishments, we figured we'd give Popeyes a try. To their credit, the menu was diverse with various combos and side dishes. The staff were friendly and accommodating. We were just looking for a simple meal for two people. We ordered two main menu items but were informed that the listed side dishes weren't available. We selected a replacement side order but asked not to include the beverages as we don't drink soda. We asked not to be charged for the beverages but were informed it was part of the meal. It was our goal to get two meals totaling about $30-40 dollars. By the time the orders were rung up, the bill came to about $68.00. We were surprised. Having returned home we finished the meal. However, I have to comment that the quality of the food (e.g. taste) was just acceptable. We didn't feel that the quality justified the price we paid. We're aware that the economy has driven the prices of food and operating expenses for restaurants upwards. This is not the fault of Popeyes. We did that much better at a known local hamburger franchise which was considerably less expensive and more palatable. read more

Ok, so I have heard the hype over the chicken sandwich here but didn't think much of it.. Everywhere's you go they have a chicken sandwich and there pretty much all the same whether its Wendy's, Burger King, Macdonald's, Checkers, Arby's, Carl's Jr. , Friendly's or even your local diner BUT let me tell you without a doubt this is clearly THE BEST CHICKEN SANDWICH. I can't believe I have never been to a Popeyes before today. It comes in Spicy or Classic and it is only $3.99 + tax. What a deal. read more

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Love Popeyes better than the other chicken place down the street Chrispier , use my coupons in hand ( not a app person ) but my crew loves wings , HONEY BARBECUE , and they know which places r the best Well went thru drive thru Just ordered went home and WOW the guests kids mouth on fire . Found out they must of mixed Honey B w spicy ones . this bad all asking for drinks what if we were allergic . Shit happens so try taste before going home read more

I have been there many times and I always ask for double pickles and they never give it to me, bad service

I come here atleast 4-6 times a month because of my job I drive around a lot around this area and this restaurant is always going to call my name when it comes to a quick bite their food is always so fresh and warm and never disappoint! Their staff is really friendly and just amazing souls I had forgot to order a biscuit once and the drive thru guy just gave me 1 on the house which goes to show how much they care about their customers read more

Just may be the worst run business on Long Island. Completely ignored while waiting inside to order. Too busy with drive thru and Uber eats bs. Management is useless. read more

Beware the survey scam. Offer you free chicken and biscuit if you complete the survey. The catch is you are required to buy a large soda which cost me $4.00 and change. Not my definition of free. read more

The chicken sandwiches are are awesome, always hot, fresh and delicious. The restaurant is always clean and the staff extremely pleasant.

Service & food are both bad. They are frequently out of items & seem to charge whatever they want read more

Awful I had a coupon for a sandwich fries and apple pie. I asked are the two fries that come with the coupon small or large they said regular. I got one tiny fry bag with 8 fries in it. The second one was slightly better. I had to walk back inside and pay another 6 bucks for a large fry. The cost did not bother me it was the attitude. If they told me the fries were small I would have ordered a large fry. Then they could not give a damn. I also had to speak in Spanish because all I got was blank stares. Awful service. read more

Zero stars. A rip off. Bad service. Manager won't honour the big sign advertising the promotion price outside. No customer service. Will not recommend at all. Do not go there. read more

I thought this place was fine originally; I went here twice with no issue. But today all I had was their 8 new chicken nuggets and I have been sick for hours. I usually never get sick from restaurant food, so it's bad when it does rarely happen. Let's hope that it won't go into tomorrow. Obviously won't be coming back. read more

Chicken sandwich wasn't that great, all piece. Next mashed potatoes tasted like relish, biscuits where dry, Mac and cheese and Cole slaw meh Been there twice definitely won't eat there again. read more

The worst customer service ever. Charged me twice and could care less.. hung up on me .... the staff are good but the owners managers are terrible read more

This has to be one of the worst Popeyes I've ever had, and that says a lot, when I've enjoyed their meals for many years and in different cities. I'm not sure if they are receiving the right recipes/mixes, but I've tried this location three times and every time I'm disappointed with the lack of taste. The food is not seasoned or spicy. Also, each time my order was incomplete or wrong. I recommend you check your order before leaving. read more

This place is terrible. They tried to scam me out of my drink I got with my 3 piece combo even though it says on the TV I get one. When I tried to tell him that it says I get one, he tried to correct me and then finally gave in and gave me the drink. As I was eating, I also heard another person tell him that the TV said you get a drink. He also deliberately put 2 hot sauces in my ketchups (I saw him do it) and gave me spicy chicken instead of mild. I know because I've had both before and what I had definitely wasn't mild. My chicken pieces were also very tiny, especially for the money. The manager even came up to me after asking if I wanted something else, twice. How much money do you want to squeeze from your customers? I would avoid this place as they have very slimy workers trying to get as much money as possible and give you as little product as possible. read more

This chain never disappoints, honestly, but I think the one in Centereach has the sweetest staff. They're always super pleasant and patient. New franchises moving in always makes for extra traffic at first and I think these guys handled it with real grace, and they've always got a smile and a kind word. Sweet folks! read more

Chicken pieces are tiny, legs were about the size of my finger with less meat. I would compare them to a battered bone. Large side of cole slaw container was a bit more than 1/2 full. Amount large fries was not any better. I contacted customer service who seemingly could care less. They simply asked me if I would give them another try. "ARE YOU KIDDING ME?" Avoid this place. They charge a lot of money and give you very little for it. read more

Placed a mobile order & waited almost an hour. I didn't have an appetite after that. I'll leave it at that.

We were intimidated by the long lines, but they moved very quickly. This new Popeye's is well staffed and efficient. Food is very fresh and hot. Popeye's does chicken right!!! Very happy to see Popeye's in Centereach!!! read more

Been to Popeyes in different states before, this one was awful, food was lukewarm, dry, and old tasting. My order was wrong and I don't even want to try and go back. read more

Amazing service and the food is to die for. I go there every week to treat myself and whenever I do go its the highlight of my day. Mangers are very patience and actually care about their customures unlike other fast food restaurants. Definitely recommend to anyone looking for a tasty place to eat. read more

If I could give this location (1770 Middle Country rd., Centereach, NY 11720) ZERO stars, I would... The bad attitudes of the workers serving you are horrible. They are definitely not trying to make you feel like a valued customer. I certainly did not feel like a valued customer and as a result, I handed them back the shopping back of food that I had just purchased and requested a refund. They treat you as though you are bothering them by coming to their establishment and purchasing food. It is a direct reflection of management. By going there and spending our hard earned dollars we, the public, are supporting them, allowing them to receive a paycheck. They do not seem to realize this fact. If POPEYES no longer has customers, it will eventually go out of business. Corporate POPEYES needs to train the management who in-turn needs to properly train those employees. They are certainly not the only place to purchase food from in this area. I plan to take my money elsewhere. read more

first thing i saw was a car in the drivethru unloading supplies-went to drivethru -ordered 12 pc only--was told they only had cajun fries-no other sides--no sauces-ordered fries and 12 pc chicken--total was 42 dollars--told them to recheck the addition--changed to 26-went to pay at window-the price jumped to 31 dollars-chicken and fries---needless to say i just left--sketchy stuff going on in popeyes--check your totals-oh -and that car with supplies-out of the trunk-2 employees were unloading it-0 stars-- read more

Great food. Got the tree piece tenders with Cajun fries. The manager was also super nice.