Was I drunk in the late afternoon on Key West, and hungry? Let's call it tipsy. And yes, I was hungry. So was hubs; hungry, not tipsy. Blame him. Anywho, we were running a bit on empty and feeling snacky, as we weren't going to eat proper dinner until 7 or later, so we stopped in and got the boneless bundle. If you don't know what that is, it's your choice of two flavors of boneless wings and 3 pieces of chicken tenders, coleslaw, and mashed potatoes. We went with Honey BBQ and Classic for the wings, with Buttermilk Ranch, Popeye's Signature Sauce, and Bold BQ sauces, and Cajun gravy. All of it was delicious, and we decided to save a few wings for a later late night snack. Would I go here again? Maybe. There are so many unique dining places in the Keys that a Fast Food chain is unnecessary. Unless you're drunk. I mean tipsy. 98/2025 read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Key West, Florida

Stopped here late in the day - around 7p. This location checks all the boxes for a fast food place. The restaurant and the restrooms were clean, the staff was very friendly and helpful, and, most importantly, the food was served hot and fast AND it was good. We had a couple spicy chicken sandwiches, a couple of regular chicken sandwiches, two orders of chicken tenders and a 3-piece order of fried chicken. All was good. Most of us had a side of fries. The fries were excellent and the portion size was really generous. Overall - a good experience. read more

Food is usually okay but we received several pieces of raw chicken and nobody will answer the phone. Very disappointing. read more

Popeyes Louisiana Kitchen - Raw chicken!! - Fast Food Near Me - Key West, Florida

Used under eats. Ordered 5 piece chicken tender combo, 2 extra sauces and 2 chicken Sandiches. They didn't put the 5 chicken tenders, 2 extra sauces or the biscuit in the order and they won't answer their phone. Should have looked at their rating before ordering. read more

Yeah don't go to this Popeyes! By the time I was almost done eating my food there was a roach hiding in the box! Didn't have time to take a picture because I was trying to quickly throw away the food read more

Service was amazing! Allowed us to place 10 separate orders without any problem. Manager Lily helped us very much and staff is all friendly. Would recommend if you're a Marine in uniform looking for fast drive thru service! read more

Popeyes Louisiana Kitchen - Popeyes Front Entrence - Fast Food Near Me - Key West, Florida

My favorite fast food chicken. Love the spicy chicken .. great store here fairly new in key west

Under New Management Big Team Great service Fast service Tasty food Order was correct. read more

Popeyes Louisiana Kitchen - a menu for pope's family meals - Fast Food Near Me - Key West, Florida

Under the new management this place is much better than it used to be. The young man who took my order was extremely polite and professional. My chicken sandwiches were decent, I think cooked great and the buns were still soft. Obviously I'm crunch time this place might slip, but I went at lunch time on a Tuesday and I have no complaints. Inside is a typical fast food joint, sometimes it's clean, sometimes it's a little dirty, what do you really expect? read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Fast Food Near Me - Key West, Florida

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That might have been the actual worst food I've ever had. The fries were cold and tasted like old oil, the chicken was room temperature at best and just nasty gang. read more

The definition of price gouging and corporate greed a 3 piece meal and a 4 piece meal plus a coleslaw they charged $62.37

Came in on heels of big group. 2 kiosks not working. Chaos and employees hustling. Walking around checking on guests while orders going thru. One looked at my receipt and said soon. That was over 10 minutes ago and things calm. read more

Popeyes Louisiana Kitchen - 35 minutes after order submitted... pic taken at 301pm - Fast Food Near Me - Key West, Florida

Went for dinner over the weekend. There is no one taking orders. It' only kiosks. I ordered dark meat only and got mixed. Went to use the restroom and no toilet paper. The chicken tasted like it had been under the heat lamp for awhile. I would not recommend eating here. Too expensive for a bad experience. Only thing missing would be a homeless person asking for money on the way out the door. read more

AWFUL, TERRIBLE, HORRIBLE. We keep going back hoping the food order will be correct and hoping the good will taste like it does at all of the Louisiana Popeyes restaurants. It doesn't!! This is the worst Popeyes we have ever been to. We have NEVER left with the order exactly as we asked. The food is quite substandard and really not worth the money. Today, we were charged $5.79 for a large side order of green beans -- when we got home we noticed THEY WERE NOT IN OUR BAG. Stay away from this particular Popeyes! It is awful. read more

Best chicken sandwiches and fries ever! Excellent customer service! Food is always fresh and delicious. The employees are always very kind. Highly recommend. read more

I never write reviews....but, here's a tid bit to save you some serious aggravation. If your order is wrong and they over charge you and or you need something make sure you DON'T call the number on your receipt in Key West. It goes to the owners other location in Texas. I won't share about the hour of my life I won't get back and the confusion created by this disconnect in customer service. I own a business and I guarantee you i'd never put my convenience before my customers. read more

Popeyes Louisiana Kitchen - Theresa was my server, the phone number goes to Texas Popeyes location. Poor judgement at its best. - Fast Food Near Me - Key West, Florida

The food is very grease gave me a stomach ache for 2 days and the sauces needs upgrades

The worst ! If you want food poisoning served up by some nasty workers then walk right in. Filthy store with employees that were beyond rude. Everyone of them Including the manager on duty. Was so bad that I felt that I was on a hidden camera tv show. AVOID at ALL COSTS !!! read more

Honestly should have read the reviews before ordering. I was sooooooo disappointed because I love Popeyes! Food was just not good at all, don't waste your time. It seems like they need to close and get it together. read more

Popeyes Louisiana Kitchen - Mac and Cheese - Fast Food Near Me - Key West, Florida

The chicken, mashed potatoes and biscuits were great. There are 4 kiosks for ordering and everything was prepared quickly and correctly. The inside was much cleaner and welcoming than our Popeyes back home. I was very happy that we chose to get Popeyes on a stormy night in Key West. read more

Just an FYI to all you Yelpers who have already read everyone else's bad reviews -- believe them. We were hesitant after reading about how horrible this place is, but decided to give it a shot anyway. Our expectations were low, and they wound up being accurate. We sat in the drive through for a good five minutes and no one even acknowledged us. We backed up and pulled up again, just in case the employees didn't see us or something, and no luck. Now I know why the parking lot is always empty. read more

Amazing treatment and Great food I can't brag enough. If your respectful and the treat you the same way. Thank you to the staff for the amazing service. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Key West, Florida

Well, the chicken sandwich was good. But there were some issues. The first time we tried to go here, at 11:45am, they said "we don't have any chicken." Huh??? Second time we went the soda machine totally flat - had NO carbonation - and no one could fix it. Lame. Also note - the staff told me "We don't carry lettuce and tomato and onion." Apparently no Popeye store carries any fresh vegetables according to them. Pickles are pretty good. I'd say, skip this place? So sad. Just a sad life, sad employees and sad business and by the way, why is that dude always hanging outside of the drive up window?? Who is he? I guess homeless guy? Didn't talk to us, but was so odd. Would have bought him food, but he was looked confused. I was confused by the experience too man. read more

I've gone a few times and everytime its super fast and the food is fresh and delicious

As predicted by many....I guess they finally closed...lights off, nobody home. Probably can't score enough business to keep the lights on let alone stock the actual menu. For the better. read more

Actual so bad do not come here. People are rude, heard the drive thru literally does not work, and the service overall is terrible (also took wayyy too long). Save yourself. Popeyes gotta get their stuff together. There's gotta be a re run with the employees. read more

The food and service is miraculous!! This specific Popeyes location has truly went from night to day.

I was so happy to have a Popeyes in Key West. I have tried to eat here 3 to 4 times since they opened. This is a joke.Did someone open this location to lose money ???? I understand it is hard to find good staff here in Key West. But this is the worst. So ill mannered. They never have there full menu. Example tonight they had no popcorn shrimp or fried chicken. This place really needs some management read more

Just gets worse and worse. Please close or train your workers better. Order completely wrong... and then worker doesn't want to give you what you literally just paid for.... ummm. Then they try to charge you for sauce. Shouldn't a chicken box come with a sauce or two already? What the heck is going on in this place? read more

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Waited 58 minutes for a chicken sandwich with cheese and bacon combo didn't even get the bacon on top. At first there was a manager and 2 employees working one of the two was a janitor. The manger didn't even ask me if I needed help after waiting by the desk for over 30 minutes.The food was good but not worth the wait. Would not recommend. read more

Decided to give this one another shot and did they every disappoint. The food was old and stale and the customer service (as always) was REALLY bad. Ordered online for a drive thru pick up. When I got here, the lady was super rude and said I HAD to come in to pick up the order as it wasn't ready. There were zero cars in line so that was a little confusing. When I came in, I wasn't greeted or even acknowledged. Finally someone asked what I needed. OK, "I was just told to come in." Then they stared to put my order together. It was horrid. After filling out a survey online, I received a phone call from this store and was left a super rude message saying, "I see you gave us a bad survey, if you need to, call me on this number." Wow, this place has caused me to never want ANY Popeyes location. Well, my waist line says thanks I guess. read more

Rude people and poor service RUDE RUDE food sits and dries out. Probably because they are not moving their asses to serve food. No sense of urgency. Did I say RUDE! Horrible read more

ate there last night and got sick. Chicken didn't seem to be cooked enough. Staff seemed good but food was not.

Went through drive throug. First had no coke. No biggie. Told me to pull up front because they were cooking more chicken and it would be 7 minutes. again, no biggie, fresh chicken. Sat in parking lot for 25 minutes, then went to window and they told me to come inside. They gave me my food right away. Went to truck and realized they didn't give me utensils and napkins. Went back in and got that. Ate food in parking lot and found that they didn't give me my strawberry biscuit that I paid for. I didn't bother going back in. I gave them 1star because food tasted good. A little greasy but good. This happened on 12/28/23 at lunchtime In key west read more

We are local, haven't been since it opened and it's been packed! Last night, after an event at 8 p.m., decided to give it a try. Decided to order inside rather than drive-thru. It was a disaster. 1. The staff are so slow. It's like they hired everyone from the post-office to work here. 2. The wait was so long that people were taking orders that weren't their own. 3. They were OUT of Macn'cheese...4. Biscuits were hard and dry. 5. We went in at 8:22 p.m. and left with our two sandwich combos at 8:49 p.m.. Staff are nice enough but either were not given proper training and/or are not held accountable for long wait times. It's still new but it's a chain, it shouldn't take a month for it to get in the groove... read more

Do not give your money to this company!! Today the employees were leaning out of the drive thru window and were yelling obscenities at veterans trying to line up for the Veteran's Day parade. They were vulgar and disrespectful. I will never eat at another Popeye's again!! read more

We tried coming here today. For some reason they still have the inside closed and a sign that says "Drive-Through Only." The problem with this is that nobody ever comes to take your order! It was about 1:30pm. Not sure if they're inside sleeping, nobody showed up to open, or what?? I read all the other reviews, so I didn't go there with any expectations. Good thing! read more

Wish I could give this place 0 stars, it's my second time coming here and the workers SAY the place is closed (@ 2Pm) yet are on their phones inside and in front of the building. Unprofessional. Seems like theyre there just to collect their wage. The workers are going to cause the place to go out of business by refusing every customer. read more

This Popeyes is terrible. I'm not sure why it's not even shut down yet. I thought to see a change after the closing but employees are still rude, Food is still not prepared in a timely manner, still serving old food. I'm just gonna take a L on ever eating Popeyes in key west again read more

Our order came out comically wrong. The receipt reads correctly, however the FOUR employees standing around at the drive through window sipping on drinks and laughing the entire 15 minutes we sat at the window didn't care to check our order before handing it to us. We ordered 3 pc spicy tender combo (we got mild) -Side of green beans (we got a large dirty rice AND stale fries, no green beans) -Dr Pepper (they up-charged us 40 cents for a larger size without asking and instead of Dr Pepper we got a warm sweet tea with no ice that tasted like coffee) -BBQ sauce (none in the bag) -Ranch (none in the bag but we were charged for it) Spicy chicken sandwich -with fries (stale and cold) Moral of the story- it should have been a chic-fil-a. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Key West, Florida