Just waited in line for 15 minutes with cars on either side while the line DID NOT MOVE. There is one sign outside saying dining room open while another sign (smaller) on the door says the dining room is closed due to renovations. Service THIS slow while the dining room is closed is going to kill this place! Are you guys having to pluck the chickens yourself? Seriously waiting more than about 15 minutes in a line is ridiculous!!! Finally got my food after a total of 30 minutes in the line from start to finish. The sandwich was delicious and the order was correct but you guys have a serious issue with wait time. read more

I thought for sure Popeyes was gonna get a Great A with the wonderful customer service I received. The young lady was very nice. BUT Popeyes got me again. I ordered cheese nuggets which Ive tried before and they are great if they are hot. Well these weren't . They were cold luke warm but they are GOOD Hot. I ordered a lg half and half ICEd tea. I even ask the young lady to pour some of the tea out and fill up with ice. So I had Hot !! Tea in 95 degree weather. They won't ever get a dime from me again. read more

On 5/19/2026 a bad experience from the manager yelling through drive through speaker at customer. Refusing orders and then talk smart over the speaker. read more

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Been at this Popeyes before and I'll admit, it want the best experience, but today was so good! Staff was polite and when a mistake was made it's my tenders, the manager was as so responsive, gently reminding the staff to serve meals that they would want to eat and gave me an extra tender for my trouble. I felt like I had retunes to the 80s when fast food was better. Everyone was super pleasant, the store was clean, and the food was hot and delicious. Kudos to the manager for teaching staff to put the customer first while also teaching them job skills that can help them in the future. read more

Basically the worst fast food you can find in Memphis. Rude employees, cold chicken if they even have any, wrong orders every time. You'll wait a half hour in line to get told they're out of chicken but treated like it's your fault for even ordering. Like, it's a chicken place. How are you going to just lock the doors and quit cooking chicken after 7? That's literally all you have to do, cook and serve chicken. At a chicken restaurant. What a concept. read more

food was ok but the drinks was FLAT .! The pregnant lady at the drive thru is always rude on headset and always have a ugly mug on her face when you get to drive thru window, she never say please or thank you, just all the way around rude. If I could eat a NEGATIVE I would . read more

folks stingy !!! i asked for extra hot sauce for a 5 pc chicken meal, and they gave me 5 packets saying i couldn't get extra hot sauce bc its a 5 piece. very rude customer service. read more

I came here for lunch a few times because it is always one of my coworkers first choice. My experience has been okay every time. It's not the best nor is it the worst. I have heard of some pretty bad stories from this location though. Pros: The fried chicken is pretty good for fast food. I prefer Popeyes over some of the others chains. It's inexpensive and it is clean for the most part. My favorite menu item so far is the Spicy Chicken Sandwich. The chicken is moist, the spicy mayo gives it great flavor, the bun is soft, and I love the pickles. Cons: The food takes forever to come out, the service is not great, and they seem to run out of items a lot. Also, be careful, the floors are slippery here. While I was walking, I almost fell a few times. I figured it's either the flooring is a bad choice or they clean the floor with greasy mops. Either way, whenever my coworker asks me to comeback for lunch, I do. I will always go for the Spicy Chicken Sandwich. read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Fast Food Near Me - Memphis, Tennessee

The popeyes on hwy 51 in Millington tn is terrible. Most DAYS the door is locked and you can only use the drive thru, then they made a rule that you can't add anything once you get to the window. I know this isn't a policy for popeyes. I just went there at 9:05pm, they said they have no red beans, no biscuits, no wings, no shrimp and some other shit. read more

What is up with the having to back up at the drive through once at the window? Every time I go through the line. And then having to park in front to wait for food when no one is in the line behind me. Just weird! read more

Honestly I would give it a 0 stars but that's not possible so I give it a 1. I ate raw sweet and spicy wings. It had blood and I am in the hospital with a stomach virus. Honestly I thought the blood was sauce. Also there wasn't enough sauce. read more

My mom and I have used Popeye's as an alternative to Chick Fil A, because of their similar chicken sandwich. Popeye's serves slaw, Chick Fil A does not. We like slaw with our sandwich. On June 23, 2021, after a doctor's visit, we stopped by Popeye's. We placed our order and waited for at least 45 minutes in line. I paid for the order and asked the server if EVERYTHING was in the bags. She said YES. She did not apologize for our interminable wait in line. We finally got home and laid out our food. NO slaw. I paid $3.59 plus tax for that tub of slaw. We will never shop this store (4810 Poplar Ave, Memphis, TN) again. I will spread the word. We're done. Shame on you!!! Please note: in every single previous visit, the wait was long and the server was not particularly friendly. read more

Well.... I'm going to eat my words! I want to give a shout out to Venisha and Veronica! They nailed it!!! Veronica even gave me quarter for fun! (change that is). We happened to be in the area and since Popeyes is one of our favorites, back we went... honestly, I had forgotten about this review until I checked in. We ordered 20 chicken tenders. And they came out fresh and they didn't give a hard time with asking for sauce! Very good experience and way better than the last time!!! One word.... Outstanding!!!! Thank You ladies! I'm torn in this review! New facility, even clean in the bathrooms! Tenders were good and lots of fries, more than we needed but thank you! Staff was from elsewhere but toted the party line! Okay here's the rub corporate! This was what your peeps told me... If I ordered a three piece tenders I got one sauce packet! If I order a 5, 8, 12 or greater! Yup! You got it! 1 sauce packet! Any additional packets over 1 (one) yes one we would have the pay 33-35 cents! I want 5 packets, that'll be $1.50-ish!!! Didn't matter how many tenders! You only got one, 1, one! Well that stinks!!! Now you're going to nickel and dime me to death, so I'm done! I'll find some place else ! Maybe they'll be a bit more expensive, but they won't hit me up on every time for more cash! What a shame! I sure felt singled out! Yup like I was discriminated against! Not going back! I do not like feeling it left me, I was taken advantage of! Done! Time today find other xhicke read more

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What in the crap is this? I ordered 2 breast and 1 wing, I would not feed this mess to a dog. And to make it worst, all of the employees were wearing a chin guards, thanks for protecting us from COVID....garbage this crap goes, it's not worth the gas to return. read more

Popeyes Louisiana Kitchen - This is suppose to be 2 breast and a wing.......but I received crap and a hockey puck. - Fast Food Near Me - Memphis, Tennessee

They advertise the shrimp tacklebox with fries and a biscuit but I just went through the line and all I got was shrimp. I asked the lady I ll " doesn't the the tackle box come with a biscuit and fries" and she said no! False advertising!!!! read more

A new building with a different concept & better food was long overdue to replace the ancient Burger King in that spot since my Office was in the Bank next door 20 years ago. I don't recall ever eating BK at all. Red Beans & Rice was a huge disappointment in both appearance & taste. Couldn't eat it. Minus 1*. But I've always loved Popeye's light crispy spicy Chicken skin with the tender juicy white meat inside. Soft Biscuit, Mashed Potatoes & Gravy. I can't remember anything ever being less than perfect as the result of the Cooking process. & Popeye's doesn't precook & leave mass quantities sitting in the bin. I have waited about 15 minutes for a new batch to come out, which was fine because it's always hot fresh & tasty. Quality & Consistency. read more

Worst service ever. Went to the one in Cordova last week and they let you in to eat. This one wouldn't let anyone in. I saw a lady and baby walk out. But they refused to let a man in to get a refill... the line hadn't moved for a good 10 minutes so I was going to do carry out or dine in. All the doors were locked and the employees just stared at me like I was dumb. So I called twice and no one answered. I was disappointed and just took my money elsewhere read more

The people who work here just do not care about the customers AT ALL. We sat in the drive-thru line for 10 minutes NOT MOVING before we went inside. The staff was surly, unhelpful, and unprofessional. They got our order wrong. We won't be back! Do not frequent this establishment! read more

the employees were rude. first i went in to pick up my mobile order and she rudely interrupted me while i was speaking saying the lobby was closed. with an attitude. i go to the drive thru and after i told them i came to pick up they rudely yell at me to park somewhere in the front. if you had a bad day thats not my problem so dont yell at your customers and improve yourself. read more

Explain to me why are you telling me that your spicy chicken is frozen and you only have Mild chicken ? This means that your manager did not take the time to make sure that they had enough for the whole day!!! Garbage service! I went 3 Popeyes! read more

This restaurant is a shit show. The people that work there are so rude. The attitude that I received from the employees(who were all smoking out back at the same time) is appalling! read more

This was bad. They took to long with the food & tried to cheat me out of my money! I had two orders, & the people didnt know what they were doing. The manger didnt want to help the boy. & The manger tried to start a problem. Keep in mind that the boy was asking for help & the manager didnt wanna help. After the manager tried to start problems, when we drove off he tried to say something slick. I will not be coming back. I do NOT advise you to come here!!!!!!!!!! read more

While the food is the standard meals and is what is expected, some of the staff are very rude. Throwing things around, limiting condiments, not giving the correct sizes on beverages. It is a shame as the drive thru person was very nice but the CC machine was down so I had to order inside. The staff working the counter were subpar at best. read more

You can see from the other reviews this place is terrible. You're gonna wait forever to order, they are gonna treat you like hot garbage when they finally take your order. Don't try to ask for a status of your order when it's taking an inordinate amount of time, and if it's inescapably their fault, they'll treat you even worse. I was in there one time, waiting in line for 30+ minutes; when I got there the trash cans were all pulled out and empty. I took a photo. No one could throw their trash away! Stayed that way through my whole meal. All the while, staff is walking out to get drink refills, walking around the dining area, coming out to joke around with the guy on lunch. Even the manager came out to get a drink refill and looked at those trash bins in the middle of the floor and just turned and walked off. Today I went to the drive thru and no one came on the speaker box for like 5 or 10 minutes. Their parking lot is empty, I'm not even sure they are open. I pull around to the window to see if they are open, thinking, if they are, I'll just order there. They were open, they refused to take my order and demanded that I get out of line and go to the back, which I now have 2 cars behind me. Well that's just absurd, so I asked for a district managers number or someone over the store and they refused to let me reach out to any of their authorities. After the way they responded to my dejection of their "policy" and from my previous experiences with this particular store, I was seriously afraid to order food from them for fear that they would spit in my food. Ps why would anyone use Yelp? I never write reviews, I dont consider my opinion to be valued by others. Only when its extremely terrible will I even consider it, but did you know that when you write a Yelp review, yelp shares with you a disclaimer that states that the company you are reviewing has the option to pay to have your review REMOVED or ALTERED. I could see them responding to your review, but altering it? How can you trust the reviews that you read on here? I literally may not have said what you read! Maybe it doesn't happen very often, and only some privately owned merchants would even spend the time and resources to alter feedback, but just knowing that they can makes me want to avoid yelp all together. But seriously, these poorly managed popeyes employees act like they hate their lives and blame you for it. read more

Popeyes Louisiana Kitchen - Not even the manager cares that you can't through your trash away. - Fast Food Near Me - Memphis, Tennessee

I live close by and sometimes I just crave Popeyes. I have been through the drive through a half dozen times and left disappoint EVERY. SINGLE. TIME! Sometimes they are out of food. Not just a random item, but CHICKEN. Seriously!!?? Tonight they are accepting cash only and the employees will treat you like crap with lots of attitude if you try to ask a question about that. Again tonight, they are out of lots of items. I left and I'm now at Panera Bread. The other times I have gotten food from Popeyes, the order is wrong. Just try to tell them they got the order wrong. More attitude and rudeness. I really enjoy the chicken at Popeyes, so would someone please figure out how to tell the owners they need to figure out how to improve this Popeyes. It is very frustrating. read more

I am giving this place 5 stars because of the 2 reasons, the STAFF & MANAGER, and the FOOD! This place is clean and well stocked... The chicken here is FRESH and JUICY, Pipping HOT and the flavor is AMAZING! Not to mention they serve there chicken straight from the fryer, I was able to eat in this time around and seen the Manager Teria working the register, and walking her crew through back to back orders both inside and drive thru. The staff here is friendly and it is a reflection of the manager Teria. They don't have chicken sitting under the warmers, everything was dropped to order because it was moving so quickly! But the team work here was amazing and it shows in the pride this staff has! Thank you team for an amazing lunch and delicious food! P.S. The biscuits were so soft and buttery, yummmmmmy!!! read more

They were quick and the food was delicious! Got a 3 piece meal and the chicken was nice and juicy. The fries had good seasoning. The chicken sandwich was delicious. read more

Worst service EVER! Could not get our order straight TWICE! Employees talking amongst themselves while 6 customers waited to place order! Unbelievable how bad the service is at this location! read more

Man, worst fast food service i've ever ever EVER had !!! Slow as anything , ONLY had bone in chicken , Huge miscommunication among staff. absolutely ridiculous . never again read more

Ordered the #11 Chicken & Popcorn Shrimp combo & all of my shrimp were bottom of the barrel pieces...tiny ass pieces with more breading than meat...very disappointed in them bc I've never really had any issues read more

Worst service I ever received. No sauces, no get up and go from the workers. They just look at you crazy and take their time

Very disappointing service at this location. Just stopped in to grab a chicken sandwich at lunch on Saturday. The place was empty but the drive thru was busy. I stood there a good 3 minutes before I was acknowledged and then had my order taken. I was interrupted 3 times as the cashier yelled out commands (not regarding my order) to the other team members. This cashier was less than friendly or the least bit apologetic. Does corporate Popeyes or the franchisee not train people facing employees to be more respectful? I really want to support raising the minimum wage but when you are treated this way, I understand why it's not happening. read more

Today I decided to go to the poplar Popeyes because it's close to my job. I've eaten here twice before. Always the chicken sandwich. This time I decided to go inside to order because the drive through is always busy at lunchtime. I was surprised to see the line inside 8-10 deep. It wasn't so crowded in the sitting area. I figured it might be a little slow due to the new chicken sandwich craze. However, most of the folks eating in, were eating other stuff. There were around 10 folks in line in front of me. I waited in line for 15 minutes. Only one cashier at the counter, as busy as it was, go figure. I ordered three strips, biscuit and coleslaw, drink. I had a discount code from the app. Ok, after ordering my food it took at least another 15 minutes for them to get my order to me. It was 12:35pm and had to be back at work by 1pm. I gulped down two strips, half the biscuit, half the slaw. Barely made it back by 1pm. Now at 7:20pm it hit me hard. Stomach starting feeling weird. Rushed to the nearest toilet. Now at 7:30pm I'm paying for that shit. Sitting on the toilet wandering why did I chose to eat at the Poplar location Popeyes. Never again. Nasty. Slow service. Nice funny lady serving the food. But. Nasty as fuck kitchen staff. You've been warned. read more

The WORST Popeyes I have EVER visited! You'll wait 45 minutes in line and still won't make it to the actual window to place order! I went inside after waiting to see what the hold up was, and the kitchen staff took nothing seriously. They were moving slower than the cars in the drive thru line. A total waste, a couple of cars left with no service along with mine. read more

It took them 13 minutes to even say anything in the drive through. I understand if you busy but communication goes along way. Then when they finally do come one the person speaking seemed to be annoyed with me. Overall bad experience. read more

We went this afternoon to Popeyes on poplar and the service was horrible, I ordered the classic chicken sandwich and got spicy which I cannot eat because I have ulcers and the cashier insisted I ordered spicy and did not want to replace it. Finally got a replacement, my husband and I talked to the manager who did nothing, this was 2/14/20 at 3:30, the cashier had on no name tag, the survey on the receipt said I could not do the survey. The food was good, I would never go there again because of smart mouth people who are lazy read more

I would give this place NO stars. I'm currently writing this as I've been waiting in the drive thru line for 45 minutes for a single $5 order. I would have left a long time ago but I cannot due to the construction of the establishment. This place needs to go if it cannot serve its purpose. read more

I too would just give them zero stars if I could. 7PM on a Saturday night, they don't have any potatoes, or red beans and rice, so we get dirty rice and slaw. Get home, the side dish containers are only half full and no biscuits. Won't be coming here again. This place needs new management, and new employees. They're almost as crappy as the showcase blvd location. read more

The first two times I've been here, everything I ordered, I got. The chicken tenders were super delicious and my sides were fresh as well. The staff were friendly and I had nothing to complain about. Unfortunately the two last times I've been here, I've gotten cold chicken, and one of my side's was missing and the people weren't do friendly. I guess it depends on the day. read more

worst popeyes experience ever on three or four different occasions .they have only select pieces of chicken ( only have breasts in mild and only thighs in spicy and by the way if you want us to cook some wings it will be another 30 min (besides the 30 i was already waiting ). then they are all rude to boot calling coworkers so to th window so they can see who is asking qusetions about chicken they dont have ready .dont yall serve chicken mainly. seems poor to be out 3 times in a month read more