Shocker - as a vegetarian I've never considered eating at Portillo's. I may have never done so, but I had company who craved Chicago dogs so we ordered delivery. Therefore I can't speak to service or ambiance. I can say that we ordered four different iterations of their Chicago dog and we all enjoyed it. BF had the traditional jumbo dog with everything and liked it. My cousin had her jumbo without relish or onions and was happy as a clam. Mom enjoyed her jumbo dog without the relish and also was pleased. I had the veggie version with no green yuck relish and fried onions and it was really good. Who knew I liked that flavor combo? Also, kudos for offering a veggie dog option. That's a smart business choice. I also had onion rings and while I usually prefer battered rings, the crunchiness of these was undeniably excellent, even delivered, even from a location not super near to me. Nice! My mom and cousin enjoyed their chocolate malt, and I applaud that they offer malts and not just shakes, but we only got one of the two we ordered. That was a shame. Still, I'm pleasantly surprised by my foray into carnivore territory. read more

One of three things that I like the most about Portillo's is the collection of history. The copies of the prints, photographs, and movie posters that were part of Dick Portillos collection of memorabilia is something I come to just look at, and each location is decorated differently, so you will get something from each era. Two, it is not like any typical fast food restaurant. I put this place in the category of family oriented establishment. After an event, we have gone to this location, ordered, sat down, talked, and enjoyed our meal without any problems. Also, it's clean, the workers do not have an attitude, and if there is a problem they are more than happy to fix it. Three, the food! I like to order the Chicago dog (as is). No ketchup! And of course the chocolate cake. read more

What a great vibe! The staff here are incredibly attentive and very engaged in the happenings of their restaurant as well as the high quality of their food. The food... great!! Loved the crash course on making a true Chicago style hot dog, and to top the experience off with a slice of their classic chocolate cake was a great way to end the night! Thank you Portillo's. read more

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I'm generally a fan of Portillos and I have eaten Portillos since living in Chicago but today I'm not a fan. I generally don't deviate from the menu with a beef dipped with hot peppers or the Chicago dog but today I ordered a cheeseburger with a beef to try since I have the cheeseburger once in my life. The cheeseburger looked ok except the dry looking beef patty that's noticeable right away and I thought maybe it not dry and old looking after all. I took my first bite and I noticed how similar it was to a whop#er with cheese with a better bun and lettuce. My thoughts were correct the beef patty was desert dry and not fresh made to order because it couldn't dry out that fast from walking out and eating it right away in my car 2 minutes later. Overall the quality and freshness on todays visit was a very poor experience since they weren't very busy. I used to be a cheerleader for Portillos but today's experience made me put the Pom poms down which is a shame. read more

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I went here with my older brother Preston. I had a Rodeo burger and I had onion rings. The Burger man was it so fucking good it's to die for my god. I like how you order what you want and they hand it to your ass I think that's neat. The food I am talking about of course. My only complaint is that the WIFI sucks dick. I tried to look up things and I couldn't your ass gotta sign up for their bullshit WIFI to get to access it. America is always been greedy and now this shit I'm like fuck u I'm not signing up for your WIFI. read more

Great food, service, and cleanliness here at Portillo's. We ordered quite a bit of food and it came out promptly. Had chopped salad, Caesar salad, burger, Italian beef, etc. So busy on a Sunday afternoon! read more

Portillo's Greenfield - Hot Dogs Near Me - Greenfield, Wisconsin

Food is always great and the people working there are really pleasant and professional . The location is also very convenient. The only suggestion I would provide is making sure that the contents of the order are included in the bag before giving it to the customer. It's happened to us a couple of times and it's a bit frustrating. However, I would like to compliment and commend Nick who is exemplary in his professionalism and speed at which he provides a resolution to our concerns. Nick is a great person and deserves all the praise and probably a raise for his ability to turn a potentially negative situation into a positive outcome. read more

Chicago dogs or Italian beef it's always so hard to choose, and of course fries and a birthday cake shake! But I couldn't leave without the chocolate cake!!!! Oh it's so GOOD! Friendly service and a tidy dining area. read more

I always love visiting Portillos and had to stop by before leaving Wisconsin. The staff were friendly, the place was clean and ordering at the kiosks was easy. I ordered the 2 hotdogs with a cheese fry and large soda. Everything was great minus some of the fries felt under cooked. But the hot dogs were great! read more

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Came for here for lunch. Ordered a grilled chicken sandwich, small fry and a drink for about $12. Sandwich was decent and fry's ok not real hot. Self service drink station. Nice ambiance and good service. Better than most fast food restaurants I have been too. read more

my favorite is eating an Italian beef dipped and the.crinkle style fries. I have a craving for a Chicago style hotdog. This is the place to get it from. It is a lively music environment a and the service for getting your food can be your kit or fifth with waiting time, but they do have an app that you can order ahead and earn reward. I have been a patron of Portillo since I was 16 years old and that speaks volumes because it's been 30+ years of loving their Hot Dogs iItalian. I used to get their hotdog from the little Hot Dogs stand on North Avenue in Illinois. #1987 read more

It's a pretty solid Portillo's and my food came out pretty fast. It definitely feels clean inside! read more

Portillo's Greenfield - Hot Dogs Near Me - Greenfield, Wisconsin

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Passed through the drive-thru for a quick bite. I guess the speaker was a bit off for them to hear me. Repeated order three times, got to the window and it wasn't correct. Paid at one window, went to a different window to get food. The bag was covered in cheese sauce which got all over my steering wheel, when I looked up the lady that handed me the bag was gone. I cleaned my steering wheel and realized the cheese sauce I ordered was missing, guess it was on the bag instead. Called out to a few folks walking by and finally someone heard me and I was able to get the cheese sauce. Also one additional piece to mention, the fries were overcooked, visibly so. I will not be back to this location, not a good experience. read more

Why place and order online for a pickup time and walk out 22 minutes after said time with the food!?!?? 35 minutes for a salad and cheeseburger. Unacceptable. No receipt. Just the sticky order strips from the bag. They were not extremely busy in the sit down area. Out of the 3 other pickup order people and me, NONE of the orders were ready. I was 2nd in at that particular time and 2nd out with an order. Everyone was waiting!! Why?? Do they wait until we show up before starting an order? I will not ever order online again. It would be quicker through the drive thru. read more

Our order was correctly placed. However, when we received the food order from the drive thru. It was missing several items that we paid extra for. This is not the first time for this location. When I lived in the Chicago area years ago. I never experienced any issues. This site in the Milwaukee suburbs is a consistent disappointment. I will find other Italian Beef restaurants that provide accurate and better quality food in the future. read more

Stopped in to have a dinner at this facility. They have three kiosks but we approved the sole cashier to place our order. There are big menu boards behind the cashier with limited explanations but we ordered anyway and paid and walked down to the pick up area. We found a booth to sit in and gathered condiments and napkins and waited for our number to be called. After picking up our bags of food we sat down and noted that we were missing some items. After retrieving them we ate our food. It was good but really could have used more sauce. Or gravy but we didn't have that knowledge as to how to order. The place was not real busy and we were satisfied but have had better. Next time we will have more questions on menu inclusions read more

My friends brought me to Portillo's, originally several weeks ago, and I've been back a few times since. The Italian beef sandwich reminds me of one of the few things my grandma actually cooked. The sandwich is warm, filling, and full of memories for me. They have these in Arizona, so I need to get my parents to go to one so my mom can try it too. Aside from the Italian beef, I've also tried a couple desserts. They are fine. The chocolate cake isn't too sweet, which is nice. The strawberry shortcake was good. I'll definitely be back. read more

My sister & I came here for the first time. I decided to start with something simple this time & got the chili cheese dog with cheese fries. Very tasty! Will be back again. read more

Portillo's Greenfield - Chili Cheese Dog, Cheese Fries - Hot Dogs Near Me - Greenfield, Wisconsin

That burger First off, not sure how I haven't reviewed this location as I've been here quite a bit. Sorry, Portillos! Anyways, I'll just do this review based on their burger. I don't eat a lot of red meat so I was pleseantly surprised to sample their burger on a previous visit. Honestly, I had no idea they even had burgers here! They've always been perfectly cooked and look hand-formed, not like some formerly frozen shape and the burger to bun ratio is superb. The drive thru or ordering ahead is probably the way to go, I've had excessive waits while ordering onsite for to-go. read more

Portillo's Greenfield - Cheeseburger - Hot Dogs Near Me - Greenfield, Wisconsin

The food is consistently good. I love the chili and onion rings! Spicy chicken chop salad is delicious The chocolate malts could be mixed better and the beer should go back to where it was at the back. It's not poured well and difficult to carry to a table. read more

I did NOT have a good experience here today. The workers are rude and don't care about how your food is made. First of all I simply wanted to change an ingredient in the chocolate cake shake because of the cake AND the chocolate syrup due to the high sugar. The girl taking my order then made me feel dumb about it saying "So you just want a vanilla shake". With this she stared my husband and I down as we were waiting for our food. With all said and done my chicken was still frozen in the middle. With this I will not be going again. read more

Please check your food before leaving the restaurant specially drive thru! I got a hot dog and its completely burnt !!!! read more

Portillo's Greenfield - Hot Dogs Near Me - Greenfield, Wisconsin

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Would give it another chance. Portillo's is a Chicago staple and one of those places with foods you've had since you were a kid. I grew up in Chicago and have so many amazing memories of frequenting this fantastic establishment, grabbing a Chicago dog and eating my favorite chopped salad. The flavors are consistent and I was so excited to see one of my favorite chains in Wisconsin. Portillo's is known for the classic hot dogs, burgers, chocolate-cake shakes and salads. My favorite chopped salad has chicken, dintalini pasta, a delicious crunch and the tastiest house dressing. That house dressing is everything. My experience at Portillo's in Wisconsin wasn't representative of Portillo's. I was charged for, and paid for food I didn't receive (sad face) and the food I did receive was missing ingredients and had ingredients I did not want. It could have been a mistake or a long day and those things happen. I did reach out and Portillo's Management immediately apologized because off-nights happen. I would definitely try this place again. read more

Portillo's Greenfield - Hot Dogs Near Me - Greenfield, Wisconsin

I went through the drive thru. The girl who took my order was very rude and complained that my car was loud. My vehicle is not loud. The truck behind me was the loud vehicle. When I got to the first window to pay, I sat there waiting for her to come to the window. She was talking to other employees and ignoring me. She was very rude once she opened the window, swearing, and ignoring me. The burger was burned on the outside yet nearly raw on the inside. How is that possible? I will not go back to this restaurant. read more

Decided to have some Portillo's for lunch today. Ordered a hot dog and a burger. Pulled up to the window and heard several employees laughing, cursing and carrying on like they were having a house party inside. The young lady was curt, as if I had gone out of my way to interrupt her fun times. I was told to stay at the first window until the next car pulled around and then I could move forward. Whatever the reason behind that was. Another girl came to the window with someone else's order and quickly took it back from me, an honest mistake. Waited about 15 minutes listening to the staff carry on inside though the closed windows of my car until we got our order. Hot dogs buns ice cold and soaking wet, but the burger was the real terror. To quote my wife she said it tasted like she imaged a burger in prison would. I took a bite and yes, that is exactly how it tasted. You could taste the freezer burn with a long lingering chemical aftertaste. Like you hooves and pine sol. I would recommend avoiding this place if you want food with a shred of quality. read more

One thing you can count on at this location is they're going to get your order almost right. They're almost always going to miss something, or get something wrong, or forget something , or add something you didn't want. But it'll be almost right every time! Recently, I ordered a cheeseburger with no onions - because I'm highly allergic to onions. The guy at the drive-through barked into the microphone "cheeseburger!". I said "did you get the no onions"? He said "yep." I got to the pick up window. I asked the guy there "No onions, right?" He said "yep". Guess what I got? Onions. Threw my food out and put on Benadryl for the rash from the onions. Almost right - every time! Great job everyone. read more

This one hurts! I have always looked forward to any trip to Chicagoland because it gave me an opportunity to sneak into a Portillo's for an awesome Chilli Dogs and some great onion rings. I was excited when they finally crossed the boarder and opened a few locations in my fair state. It's still a bit of a drive to get to Milwaukee or Madison... but I can get there way more often than Illinois. Sadly my last 2 experiences at the Wisc Portillo's have not been good. The Chilli Dogs where still good, but the onion rings and the service were just plain awful! I'll start with the rings. I want to point out that this is based on just two orders... but both orders where dry, cold, hard and very crunchy. The only flavor was the crunchy breading. Pretty much a waist of calories. If I'm going to be bad and eat onion rings... they better at least be worth it! These were not... most went into the garbage. Believe it or not, the service might have been even worse! On this last visit, I stood 2nd in line waiting to order as multiple employees walked by, all of them making sure they didn't make eye contact! No one was taking orders! Finally the guy in line ahead of me yelled "is anyone going to take my order"?! This got a manager to come over. But he had to unlock and sign into the cash register before one if the many workers standing around could come over and take an order. By the time I got to order, the line increased to at least 8 people. After I ordered, I slid down the line to wait for my meal. I noticed they made our rings and my iced tea right way, but our dogs took forever. Needless to say, the this was the reason the rings were cold (even though they were under a heat lamp for a while). But by the time I received my "iced" tea it was basically just tea. All but maybe 2 small cubes were left after melting for 10 mins while the food was being prepared. Why make drinks before the food is ready or even being made??? I sure that making a hot dog with chili, onions and cheese is not a time consuming event, but I do understand that the drive-through was very busy, and orders are most likely made in the order they are placed... maybe? But as I watched my ice melt and my rings get cold, I saw 3 workers just standing and talking behind the counter! No one seemed too interested in getting food out, except the manager, who was running all over. We also tried to get our knife and fork, ketchup and napkins set at our table while we waited for our food, but found no napkins anywhere. Everything was empty. We were in the restaurant for at least 30 mins, napkins where still empty when we left. Another thing completely missing was the signature clever "call outs" for orders when they are ready. I know that this is a little thing, but it's kind of what Portillo's does... and I enjoy it! Where is the "Number 292, I'm waiting for you"! Or the "If you are order number 353, come and see me". Just shows a lack of interest or motivation by this staff. Looks like I won't be going out of my way to get to this Portillo's any more. read more

For a "fast food" type eatery this place was super cute and eccentric. The decor reminds me of an old burger / bar back home that has eclectic decor with cute lighting and mood and it really reminded me about that bar. They have a large seating area that can fit any group or crowd. They also have indoor and outdoor seating with parking available in the lot. The employees are very nice and seem to enjoy their job. The beef sandwhich dog is def my favorite like oof add the cheese dip and it's amazing. Literally taste better than some of these other small mom and pop places. read more

I was in a reminiscent type of mood and wanted something for lunch that would be worth the hassle, so I talked myself into going to Portillos for a late lunch. I almost ordered the Italian beef but remembered the reviews I read about it being horrible, so I decided on a charboiled cheese burger( which is my go to) The burger was constructed nicely, but the charbroiled flavor was COMPLETELY MISSING. Growing up close to the Portillos located in Chicago might affect this particular review because I know what it is supposed to taste like. Now , the chocolate shake hit the right notes and took me to a nostalgic moment in time... I'm sure those that come here are looking for something more, even if they never went to an original Portillos. I keep thinking maybe I caught this particular location on the wrong day or something, but I believe maybe this is what it is.... I can make the same quality burger at home, in my opinion. Overall, it's ok. Check them out! read more

Pretty good, I grew up in Chicago and Portillo's is doing a better job than other Chicago traditions that have tried to expand into regional chains. The problem for all is that they have to rely on local young workers who aren't really old enough to get the idea of a longstanding tradition. While I've never gotten a hot dog with ketchup on it here (it would be the last time I ever set foot inside), I have gotten the wrong peppers on their Maxwell Street Polish, their Chicago style Italian Beef (the former should have "sport peppers," the latter should have Ghiardelli), and similar mistakes. To me, these are worse errors than getting an unusual specific order incorrect, that's an honest mistake rather than one that is closer to taboo. If someone wants a hot dog with ketchup and peanut butter, that's fine, but if I order a Chicago dog, make it a Chicago dog. I think the problem is in training. I'm a teacher so i talk to teens who work in fast food all the time. And it's not just fast food, places that hire people with no experience have just given up on the whole concept of training. Portillo's would never admit it, but these kids aren't very well trained. I asked them, do you know why they are called Maxwell Polish Dogs? Blank look. I would think a little history, a couple of pictures, an explanation why a 62 year old Cubs fan might have an issue with the wrong kind of peppers on his sandwich might lead to the kind of competence that in turn leads to more enjoyment of work. Of course that must also be accompanied by good pay. Well anyway, it's decent fast food, they have some great choices, and for the most part, they are getting closer and closer to authentic Chicago. Some other plusses is they are gradually backing away from excessive plastic waste, they ask before throwing dozens of those toxic individual ketchup packets for to go orders, you can also get them to keep the plastic straws. Sometimes. read more

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Got an order from there and a little problem .The manager NICK fixed it and was very caring and considerate. Every restaurant should have a manager like him and they would have that kind of business, Very busy read more

Portillo's is always a good choice for a quick meal. Compared to other fast food, the quality and atmosphere is much nicer. The service at this location was pleasant, and we didn't wait long for our order. Prices are decent for the portion size, but again, with better quality than other fast food places you can expect to pay a little more. I ordered the jumbo dog with the works and my significant other got a burger. The hot dog was excellent, and I tried a bite of the burger as well. I was pretty impressed; we haven't tried a Portillo's burger and it was really good. The large side of fries we shared were hot and delicious - a solid portion for two people to split. Portillo's was a perfect stop for something to eat while out running errands. Fun fact - Portillo's serves beer! read more

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Stopped here on our way out of town. And it was as amazzzing as I remember from past days. The Chicago dog was phenomenal! They have the best tomatoes!!! Hubby had the bacon cheeseburger and it was also delicious!!! Definitely stopping again when we are back in town. All the food we ordered was hot and fresh!!! read more

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Terrible customer service, better of going to McDonalds. Found out after I paid that they were out of all dessert items... Still waiting on refund read more

I'm impressed they have a portillo's over in Wisconsin. This place is phenomenal because it's the only Portillo's that I've been too that isn't crowded with patrons with the drive thru backed up worse than a very congested highway. Like all portillo's, this place never fails to disappoint to give the best quality food as well as phenomenal customer service. Prices here are fair, wait times aren't bad at all. The nostalgia inside is always the best part and I enjoy coming here to dine in. This place is definitely clean very well. Tons of easy parking! Easy access to the streets read more

We ordered the Italian beef, chicken tenders, and fries. Also got a chocolate cake shake. The beef sandwich was greasy and soggy. It tasted very bland. The fries were forgettable; minimal seasoning. The chicken was also greasy and did not have a good flavor. They were tender and crispy, however. Portillo's is a little pricey for what you get. We would recommend the Chicago locations over most of the Wisconsin ones. This specific location doesn't have the best quality food. If you are looking for a meal at Portillo's, visit the Brookfield location instead. Our rating: 4.2/10 1/5 yelp stars Would we return? Possibly, but not to this location. read more

Portillo's Greenfield - Chicken tenders - Hot Dogs Near Me - Greenfield, Wisconsin

I don't know what's happened to this place. In 2022 when I stopped in, they had an absolutely amazing burger, so good I was torn between visiting them and Kopp's down the street. In 2023 when I went back, the burger was... flavorless. Not quite as bad as Five Guys, but still, everything that made the burger tasty in the past - great cheese, just enough char to add flavor, and a good seasoning salt blend - was GONE. I chalked it up to just a one time thing, so I went again and... it was the same. I don't know if it's the location or a casualty of cost cutting or growth with the chain, but I was drastically disappointed and won't be back. read more

How can a place fall so far so fast? Well, they've done it. One visit that took fifteen minutes for A simple order must just be an off day. Twice with the same results, throw in an incorrect order, ok everyone deserves a third chance, right? Well this place gets no love from me anymore. Nor my money. It should have been a warning when asked if I really wanted to wait 10 minutes for my hot dogs. The surprised reaction from the worker should have been my clue to say no thanks. Like all good things, this too has ended. Don't waste your time. Go to an original joint. Not here. read more

I wish the lemon cake shake was all year long it's so good I just wish they got to blend the bottom of the cup better.

Holy delicious yum batman! Spicy chicken sandwich is AMAZING. Their Italian Beef sandwich is the best around. Awesome family friendly vibe. Very affordable with incredibly fresh ingredients. Delicious shakes, amazing fries and do not sleep on the hot giardiniera sauce. read more

Portillo's Greenfield - Hot Dogs Near Me - Greenfield, Wisconsin