Portillo's consistency is amazing. I have eaten at their Scottsdale location, Michigan location and they are always as good as the ones in Chicago. The only difference is this one also has a Barnelli with pastas and salad. read more

My husband likes going to Portillo's for Italian Beef when in the Chicagoland area. It is a family friendly, casual place to dine. We ordered on a kiosk and picked up at the counter. It's a little confusing but basically order and go ahead and find a seat. Your name will be shouted out with a humorous message when your food is ready. The food was as expected for fast food. The bread was mediocre with plenty of beef. The cheese fries are always great! I loved the trays with the cup holders for easy carrying! My suggestion is for the staff to be a little friendlier and helpful. read more

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Love Portillos! I've been to this location many times so I'm kinda surprised I never reviewed it. But it's always fast, the tables are usually kept clean and staff is friendly. Although the times I've been to the drive thru, they have gotten my order wrong a few times. It's not an issue for me to drive back since it's close to my parents but now i definitely check right away if i go through the drive thru. This time we got chopped salad, big beef with fries and chocolate cake shake. The shake is so sweet and heavy, I literally can only get that once a year. But my favorite is the big beef with sweet peppers and my healthy favorite is the chopped salad...their fast food is so good. read more

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I have been battling a bug for three weeks. Soup has been a big help. In fact, chicken soup. Portillo's is a hot dog place first and foremost I enjoy a good Chicago hot dog, and they deliver. We had three adults and two children. The bill came to $73. Not too bad for the amount of food we received. This location is themed toward the gangster days of Chicago. If you are into pictures of Al Capone, this may be a destination for you. Or not. read more

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I ordered via the kiosk so it was convenient. Food came out quick as expected. I love Portillo's and appreciate its consistency across locations. read more

We keep going back to Portillo's in Niles expecting the superior , delicious beef sandwiches of years ago. Disappointed once again. The amount of beef is reduced once again. One week ago I spent $75.00 on lunch for 5 .The au jus was watery with no taste The beef sandwiches were mediocre at best. The best part of our meal was the wonderful chocolate cake. At least they haven't changed that, yet! What a shame that Berkshire has ruined another great restaurant, just for more profits. Johnnie's , here we come! .. beverly F read more

After a long flight into Chicago, my brother's very first stop had to be Portillo's. He'd heard so much about it and was beyond excited to finally try it--honestly, I don't see him light up like that very often, and I'm glad we went. The food wasn't exactly what I expected, but it was really great. Everything is made fresh, and there are tons of options. I'm not usually a hotdog person, so I went for a sandwich--and wow. The bread was fresh, the meat was thinly sliced, and the gravy was perfectly seasoned. It came out quickly, hot, and delicious. The atmosphere is casual and fun, with Chicago history and memorabilia decorating the walls, which made it especially enjoyable as someone visiting from out of town. Ordering is easy either at the counter or from one of the kiosks, and the staff worked hard to keep things moving. The dining area was busy but well-kept, with staff constantly cleaning tables. I really wanted to try the famous chocolate cake, but after finishing my sandwich there was just no room. My niece, however, ordered the chocolate cake shake--and oh my goodness. It was rich, thick, and absolutely decadent. Worth the hype! We actually ended up going to a couple of different Portillo's locations during our 5-day trip (at least three times!), which says a lot. Prices are a little on the higher side, but not unreasonable for the quality and portion sizes. If you're in Chicago--whether it's your first time or your tenth--Portillo's is absolutely worth a stop. read more

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Just... total garbage now. Kiosks. Lower quality product. Slow service. What's the point?

Checked out the new breakfast options. Ordered the polish sausage, egg and cheese sandwich, hash brown and chocolate cake donut. My daughter ordered same, but we shared the donut and she ordered a chocolate cake iced coffee. It wasn't too busy when we got there around 9. It was the first time I used Portillo's perk and ordered on the kiosk. We were going to order combos, but I already had my coffee and my daughter wanted to try the chocolate cake iced coffee which we didn't see as an option. So we did a la carte. I realized I never had their polish sausage before. It was juicy, fat and full of flavor. The eggs were definitely liquid eggs and very fluffy. I couldn't taste the giardiniera and didn't really like the cheese which was disappointing since I love their cheese sauce. Hash browns were the highlight. They were very crispy and not greasy. The donut was ok. Not what I expected. The chocolate cake iced coffee tasted like vanilla syrup and no chocolate flavor. I don't know if it was made incorrectly or the drink flavor development was lacking. I would get their breakfast again. Would I go out of my way to get it? No. I'd rather go for lunch or dinner for an Italian beef or chopped salad. read more

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Solid Portillo's location! Lots of seating and the food came out quickly. First time trying Portillo's did not disappoint! read more

Portillo's & Barnelli's Niles - Hot Dogs Near Me - Niles, Illinois

Wow, it's hard to believe my one and only review of this place was almost 10 years ago! Time really flies, but this big and popular Portillo's is still going as strong as ever. I also can't remember the last time I ate in here (not counting a couple of Yelp events), but it could be the same 10 years, yikes. Anyway, the wife and I ate in for lunch today as it was just too convenient. I ordered a regular Italian beef ($8.19) and a hamburger ($6.19) for us and we just roughly shared it, and roughly means I had more than 1/2 of the tip-top delicious Italian beef ha. For the first time, I also used one of their handy self-ordering stations. I liked having the Italian beef with the gravy on the side for self-dipping. It's still the best Italian beef out there IMHO but I will admit to some waffling after having an IB from Johnnie's in Elmwood Park. The hamburger patty on the other hand was pretty bland and all you could really taste were the condiments, but at least it was all hot and fresh. This Portillo's is still one of the best around for its offerings and thanks for being such a reliable stalwart in our neighborhood. read more

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The best thing on the menu is their famous chocolate cake. It's the absolute best and always moist. I've been many times and have never left without a slice. sometimes I drop by just for a slice! for the vegans out there, the plant dog is surprisingly good, as are their onion rings. Late night it is a bit hit or miss with food quality, but daytime is solid. read more

Portillo's & Barnelli's Niles - Combo beef and Italian sausage - Hot Dogs Near Me - Niles, Illinois

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Who knew Portillos now has breakfast menu! It's not too large but I thought it was pretty good. I had a savory breakfast with polish sausage breakfast sandwich which came with eggs. It was good, definitely quantity. But never thought of polish sausage as a breakfast item. The eggs were excellent, not dry and exactly like how I like scrambled eggs. The croissant was a hit with my kid, as they gobbled it up quickly. I like the breakfast at Portillos. read more

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Shoutout to this location for being open late. My friends and I came here after a long day and it was a great spot for us to hang out at. The food was great as per usual, I had the cheeseburger, chili cheese hot dog, fries, and a drink. I also ordered a blue moon because I didn't know that this location served beer! We'll be back! Thanks for having us! read more

Portillo's & Barnelli's Niles - Hot Dogs Near Me - Niles, Illinois

Portillo's really needs to examine their business model. When you pick up your order in the drive through, their employees read your order to you off the receipt that's stapled to the bag. And since I assume the employee who took the order entered it correctly, of course the order will be recited correctly if the person handing you your order is simply reading the order off the receipt. That says nothing about what's actually IN the bag. More than once in recent visits an item has been missing but if I had not checked the bag before driving away I'd have been out the money and missing part of someone's meal. The folks here also act annoyed or put out because you're holding up the line by checking to make sure everything's correct, but... if they're not going to, I'm not going to leave the line, find something's missing, and then have to wait in line again. Anyway, it's surprising to me that Portillo's seems to be so obtuse about this problem with their order/delivery system, but maybe they're counting on people not caring. read more

Portillo's & Barnelli's Niles - Nifty rain gear. - Hot Dogs Near Me - Niles, Illinois

I heard a viral rumor that Portillo's had partnered with Stan's donuts to turn the iconic Portillo's Chocolate Cake Shake into a donut. So the next time I hit the Windy City, found myself at the Portillo's in Niles with a pack of six Chocolate Cake Shake donuts and a few cups of coffee to go! Smooth, black and bitter coffee, offset by the soft, fluffy cake donuts encased in sweet chocolate. A little waxy, but sweet and filling. Is it the same as eating a Portillo's Chocolate Cake Shake? Of course not. But it's close enough, especially at 7am in the morning. Don't know how long these "limited edition" donuts are gonna last, but if you're a fan of Portillo's, you gotta at least try these once. A fun morning for sure! read more

Portillo's & Barnelli's Niles - Chocolate Cake Donuts! - Hot Dogs Near Me - Niles, Illinois

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Their hot dogs, cheese fries and big beef are the BEST IN CHICAGO!! Make sure you get extra sport peppers for your hot dog. The service is quick and the ambiance is like a large cafe. You must try this if you want authentic Chicago food! read more

Portillo's & Barnelli's Niles - Cheese fries - Hot Dogs Near Me - Niles, Illinois

First timer! Had a classic big sandwich with fries & a drink. Service was quick from kiosk to food on the table. Very flavorful; dipping gravy on the side. Location was clean and very fun vibe & decor. Next time I'm coming back for a shake or a slice of cake!!! read more

Portillo's & Barnelli's Niles - Big Italian beef sandwich with peppers . Yum! - Hot Dogs Near Me - Niles, Illinois

We have eaten at this location more times than I can remember over the years, but it has been a few years since our last visit and it has changed quite a bit. Many of the tables have been replaced by kiosks and an area for online orders. There are no longer lines to order, and it seemed most of the orders were online orders for pick up. Years ago it was hard to find a table to eat, but there were plenty of empty tables. We ordered via the kiosk, which was easy. I appreciate the food is always consistent. I ordered the chopped salad and my husband got a hot dog and fries. The chopped salad with some customization is one of my favorite salads. It comes with a piece of bread. The bread potion size varies, but this time it was quite generous. The salad has iceberg and romaine lettuce that is always crisp and fresh. the dressing is a sweet. Italian vinaigrette. The fries are also some of my favorite. They are crinkle cut french fries , crispy on the outside but soft inside. This is probably one of the best Portillo's around. read more

Stopped for a late lunch with a friend As always Portillo's was delish!! My friend, a hamburger snob, ordered a single burger sandwich with everything on it. The piece of meat was so large. I can't imagine someone getting a double. She said the hamburger was perfect. I ordered the Maxwell St., Polish. So good! We also had fries and pop. Definitely not diet dishes! Love ordering from the kiosk. Speeds up service so much. Didn't have to wait long. There's a room that's off to the side, which was perfect to have lunch and visit. Place was clean and well staffed. This is a very well run Portillo's. Which most of them are! read more

Same good food but my first time at this location. They also have Barnelli's which offers pasta dishes. We were here for a fundraiser. I had the spicy chicken sandwich and my daughter had a burger. We split cheese fries and the new chocolate eclair cake, which is amazing, in addition to their traditional chocolate cake. The line was long but they process orders quickly. Would return when I'm in the area. read more

Portillo's & Barnelli's Niles - Hot Dogs Near Me - Niles, Illinois

Got to come to try their new breakfast menu. Got a meal deal breakfast which was a sandwich, hash browns and a drink. I got the sausage sandwich- which was an Italian sausage with eggs, cheese and sauce on it. The eggs were made well and there was a lot of it. The sandwich is a bit messy to eat and the portion is good as well. The hashbrowns were very standard and good. The chocolate cake iced coffee was sweet I don't think I would get it again as I prefer just a standard iced coffee. read more

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I mean...it's Portillo's. It's the best fast food in the world. Italian beef, cheddar, sweet and hot peppers. Fries. Arnold Palmer. Nothing else needed. read more

03/13/25 - Portillos has a good cheeseburger w/bacon, tomato, lettuce & (light) mayo for a middle of the road price point burger. read more

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The food is always satisfying here! I had the single cheeseburger and my family had the Penne Ala Vodka, Mostaccioli with 1 meatball, Fettuccine Alfredo and a jumbo chili hotdog! My favorite was the Penne Ala Vodka, it had a lot of flavor and the perfect amount of sauce! At this location, there were quite a few kiosks that you can just order on your own without waiting in line! The food came pretty fast! I will always go back and try others! read more

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I've been going to Portillo's for over 40 years starting in Villa Park. Not what it was when Dick Portillo owned it but still good. Service used to be exceptional. Not so much depending on the location you go to. Clark and Ontario is the worst of them but I still go. I like that they now staple the bags for delivery so I actually get my fries. Portions are more calculated. They used to be more generous. read more

Came here on a Monday night and it was nice to have it much less crowded. Still enough people to make it feel festive but no waiting in line and lots of seating. The food came super fast. I liked the grilled chicken sandwich. Chicken was flavorful and juicy with a good amount of mayo. Tried the chocolate cake. I'm not a huge fan of chocolate cake normally but this one is packed with chocolate flavor, light, and extremely moist. The frosting takes like the stuff my mom used to buy at Jewel to put on box mix yellow cake - very sweet. But I was in the mood for chocolate and it hit the spot. read more

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Coming from Texas, I enjoyed the beef sandwich with spicy peppers (reminiscent of a Philly cheesesteak) Cheers! read more

Portillo's & Barnelli's Niles - Italian Beef Sandwich - Hot Dogs Near Me - Niles, Illinois

This is a big open building with muted light and jazz playing in the background. It looks like they stole their decor from Po Folks. It's also loud. Lots of people talking, kids screaming, staff calling out numbers, etc. And it's confusing. There are three counters, which one do I order at? They aren't marked. Is one for to go orders? Just for pasta or pizza? Shrug. I ordered, but I had to pick my Greek salad up at a different counter than fiance's Italian beef. Why? The salad was good and there was plenty of it. The grilled chicken on top was okay. It came with hot garlic bread. There wasn't much garlic on it but I still enjoyed it. Her Italian beef was good and her crinkle cut fries were okay. Basically everything is good but not great. They are a chain restaurant serving regional food. There are many better mom and pop joints but Portillos has the name. I do admit, ordering a salad at a place known for its beef may not be a fair way to judge. If we go back I'll try the Italian beef. read more

Portillo's & Barnelli's Niles - Italian Beef - Hot Dogs Near Me - Niles, Illinois

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We ordered the famous chocolate cake shake, a chicago hot dog, italian beef dip with spicy and sweet peppers, a slice of chocolate cake and one of the pastas (can't even remember which one, it was unmemorable and the pasta was overcooked). All I'm going to say is that I would go back for only 3 things: the italian beef, the shake and the decadently moist chocolate cake. Enough said! read more

I ate an Italian Beef and Sausage Combo Sandwich at this Portillos Restaurant! The restaurant itself was very clean and the service was also very fast and professional! The sandwich was the problem! The Italian Sausage was so very salty that it was impossible to finish! After one bite I had to discard the sandwich! Too bad because the many other times I had eaten at this Portillos the food was good! read more

I grew up eating here for over 20 years and the food is still great. We've moved to LA but whenever we visit we always have to eat here before we leave. read more

It's like other Portillo's but with an extended menu with pastas and ribs. You order with a cashier and your order number is called once the food is ready. I ordered the spicy chicken sandwich and was a little disappointed by the spice level. It comes with a mild giardiniera sauce but perhaps they didn't put enough on my sandwich. Their onion rings and French fries are good, especially with the cheese sauce. My kids also like their garlic bread and tamale. read more

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Food was amazing! Staff was helpful to right-size the order. Drive-thru was prompt and accurate. Decor is traditional Portillo's! It did not disappoint. Thank you! read more

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We were meeting my brother for lunch and he knows I like Portillo's so we ended up going to one I've never been to. I haven't been in a Portillo's with a Barnelli's in a very long time. It felt really good to be in a location back home. There was only a short line and we were able to place our order quickly. My kids went simple with Chicago style hot dog and french fries while I broke down and had an Italian beef sandwich dipped with hot peppers. I was extremely happy with my food and everyone else enjoyed what they got as well. I was very tempted to get something from the other side but the beef sandwich was the perfect choice for me. If you've never been in a Portillo's location then you are missing out. The decorations are different in every one of them but with so much good stuff to see. You really get the feeling of an old style diner but more to the extreme. I think almost every location has some type of a vehicle mounted up in the air and there are a lot of automotive decorations throughout. If I had the chance I would probably try to visit every one of their locations around the country. We had a really great meal and then went to do some shopping afterwards. read more

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Very disappointed with the food at this location. My fries were cold and limp and woefully undercooked.The bacon on my double cheeseburger wasn't fully cooked either and I had to throw it away. The burger itself was fine. It seems whoever was preparing the food needs more training or doesn't care. Not good. read more

Portillo's has once again proved how big of a failure they are. Wanted to try their Breakfast and I sat in the drive thru for 10 minutes then placed my order and waited another 10 minutes and still waiting. I just left without even getting to the window to pay because of how f---g slow they are. 2 cars in front of me and they are still in the drive thru. And they wonder why they continue to loose business. Guess I will never be able to try it and maybe that's for the best read more

Never disappoints! My friends and I stopped here for lunch. I ordered the jumbo hot dog. Don't get all excited...I put ketchup on my dog and yes, I was born and raised in Chicago!. The restaurant is spacious with plenty of seating. The staff is so nice. I would really like to be the person who shouts out the orders when they are ready! read more

I want to give them a good review because the food is good. It is classic American comfort food done better than most fast food places. Unfortunately they can't get an order right. Every time I have ordered something they have messed something up. This has ranged from simple things like putting chicken on a salad that I specifically said no chicken, to forgetting to give the delivery person my entire order. Then there is small things that alone are no big deal like giving the wrong dressing which alone is no big deal. Admittedly each time they did make good and delivered the correct thing eventually. Unfortunately, it makes it not worth my time to have to call back every time and wait for a corrected order could be sent. This lack of attention to detail cannot be good for the bottom line. read more

Stopped by here for dinner yesterday with mu family - restaurant has fast customer service and the quality of the food is really good. Dinner has that classic American ambiance. Apart from getting double cheeseburgers w/ cheese fries & the cake shake - We also tried pasta from here as this is a Barnelli's Portillo's. - pasta was good as well. Definitely worth checking out. read more