Called in advance re: a UPS package I needed to pick up - had amazing customer service by Pedro over the phone and then again in person! Efficient and just a super star! The location is easy to find w/ample parking and clean. The service, again, was exceptional and I had my package within seconds. Additionally, great social distancing and practices for customer safety during the COVID pandemic. Very impressed by this location and will use this location, moving forward, for postal needs etc., NB read more

The best I love this place the greatest customer service and Jesse is the best love you guys

After having to work from home due to the COVID-19 pandemic, I had to ensure required documents were handled on a weekly basis. I decided to try this location for my notary needs and was not disappointed! As a newer patron, I found the staff to be friendly, personable and very accommodating to their customers while we all navigated work during the pandemic. I found with my weekly visits to have documents notarized becoming more of an outlet and must say Valerie always made this pleasant. Valerie's customer service is top notch! I've observed her consistently greet customers while working with me to let them know she'll be right with them. Valerie really is a true gem and I'm glad I chose this location to work with ! read more

Always so helpful with all of my needs! Great service and such helpful people. Jesse is always a great help.

I simply don't go to anyone else! They are so kind and helpful with all my shipping needs! I recently shipped some musical gear that I sold and they helped me protect it during shipping at an affordable pric! If you have any shipping needs, go here! read more

This has been my goto postal annex for many years now the staff is incredibly friendly and helpful. I actually had an experience with them today that made me take the time to yelp how AMAZING they truly are... I called them on my way there and it was right when they were closing, I was a couple of minutes away and once I told them I was on my way, they said that they would wait for me and surely that's what they did. Let me also mention that I wasn't rushed in any way!!! I have used them for a lot of different services and I've never had any problems... they are very efficient and knowledgeable and quick...Keep up the great customer service. read more

Prices are so high. I went to usps after and it was way cheaper than this place. I was being told that it was around 188 to send two phones when there was an option of $37 with usps. Horrible service. read more

The staff are always extremely friendly and helpful. When I walk in, they immediately greet me and take my package. I've never timed my experiences here but right now, it literally took ten seconds. Came in, dropped off my stuff, and immediately left. Very efficient and excellent employees! read more

Great service today from the owner George and Notary Public Nicholas in notarizing a multitude of papers. They even went above and beyond by helping me with witness signatures. I really appreciated their help and friendly assistance! read more

Terrible service . First they lost track of my Certified mail which cost ($20) . When I called to find out what happened to my mail, which was not being tracked anymore all they did is put me hold for 15min first time, 15min 2nd time and the third time some air head answered and she could not answer basic questions. I would not trust this place to mail anything. read more

George and Darryl are always so helpful when I come in. People complain about the wait, but no one seems to understand that they don't just breeze through and carelessly take you packages and documents like the post office does. They take their time in giving each customer individualized attention. My packages have never gone missing like they have by the USPS. Very happy with their service. They are also very kind to my active child whenever I have brought him in with me and supply him with stickers and suckers. That makes me feel very welcome and valued. read more

quick easy & good customer service ! always helpful. easiest way to ship things out!!

NOT ALL POSTAL ANNEX STORES ARE ALIKE! I'll try to make this more brief than my other reviews that I've posted today about merchants in my neighborhood. The people in this place are busy-busy-busy. And no wonder. They are great at what they do and are super friendly. Recently I had to get a huge document notarized with my wife and it took longer than usual because of its size - but we were helped and not rushed, despite the line gathering behind us. Another staffer just came to the rescue and helped reduce the wait time for others being caused by US. The owners are a very charming and attractive couple, John and Nancy Howard. I gleaned this only because I took a business card. I would not have known their names otherwise. Charm and attractiveness doesn't always translate into good and solid efficient service. But in THIS CASE - IT DOES! There are many Postal Annex stores and I've been to about six or seven over the years, depending upon where I am during any given day. But I get great comfort knowing that the best is in my own backyard. read more

Good customer service, just don't take your passport photos here. I had to redo mine at usps cause the pictures taken at postalannex was too bright (also very expensive). But overall postalannex employees are very nice and helpful read more

I'm always greeted with a genuine smile when I come here. I ship items out almost on the weekly and I love that there is never a line! They also sell shipping supplies, offer notaries, passport services, and much more. read more

This is actually my favorite place to ship stuff! I was in a hurry one time because i had rented a textbook for my semester and forgot that i had to return it so this place was closest to me at the time. I ran in and told George about my current situation and he was more than happy to speed things up for me! So i dropped off my textbook and he took care of everything ! It's a Great place for all sorts of things: mail, shipping, copies, passports, computer access, Notary, Keys etc... Very friendly staff! Highly recommended! read more

the staff is very friendly and helpful. the process was very easy and simple with them to return my package

I stopped by to get my papers notarized, George ( the owner ) helped me out with my papers , quick service and very nice staff. Absolutely will use them again ! read more

PostalAnnex - Shipping Centers Near Me - El Cajon, California

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Nothing more irritating to me than a business that doesn't follow the order of a line when serving people. And even when I brought it to the clerk's attention, she wasn't the least bit concerned. With many other options in the area, I won't be returning to this shop. read more

Great service. Clean store. Georges is very helpful and I use this place a lot for mailing, faxing and just general shipping needs. Won't go anywhere else. read more

Terrible service and prices. As other reviewers have mentioned, if you need to ship something for a reasonable rate there are better options in the area. read more

The staff is so friendly here and always willing to help and answer any questions you may have! George, the owner is also very friendly and knowledgable about the various shipping services! I am always in and out in less than 5 minutes. There is rarely ever a line! Prices are a bit pricey but the service is great, so I won't stop coming here! read more

Great service, I went in to send some packages, they were fast and very kind. My package was sent promptly and on time! Overall, great customer service the first time I went. I'll definitely be back there. read more

I love this place. The owner and his staff are always friendly and super helpful whether I'm mailing something or faxing. I like the many options they offer regarding mail delivery time frame and related prices. I appreciate excellent customer service since lots of businesses are losing that these days but not this place. They are top notch. I'm so glad I found this place. Signed, the Fax Queen (the nickname they know me by) hahah! Ps they've got some really cool stuff to pick up key chains, greeting cards, magnets, etcetera. All around thumbs up for this business! read more

Great place to grab stamps, and mail packages. I don't even bother going to the post office. This is a small family business, and they go out of their way to give a personal, friendly touch to all transactions. read more

Absolutely the MOST amazing customer service I have ever received from a shipping store!! I ship here quite often because George and his staff are such a welcoming and positive team that make me want to come back more! It ins't just a shipping store which I LOVE! I can turn their store into my own personal home office. From Notary Services to making beautiful copies of my most treasured family photos - they do it all! I recommend every one to come and use their services. I promise you wont regret it! read more

The best service I ever had. I had a gift to send to my mom. But, I didn't have a box and Darryl helped me find one and got my package sent out in time for Christmas! Darryl was really helpful and kind. read more

I had a delightful experience here! They are quick and easy, and extremely friendly. I will return here for any needs! They have a notary, fax, mail boxes and obviously mailing services! I really appreciate the owner. I'm not sure of his name, he was an older gentlemen. read more

Mathew was friendly and helpful,he was very patient. I really didn't know what to expect getting my first mailbox It was easier than I thought, due to the fact he was the perfect professional that l needed. read more

Went in here for the first time today. First of all, slowest service ever. The girl there took her sweet time and kept going on the phone and ignoring the people in there. When I got to the front, I was only shipping off a single book. She told me "the most economic option for you would cost $29." The screen was displaying in front of me and after debating a bit, I told her there's no possible way this book costs $29 to ship, and she clicked something on the screen and said, "oh look, actually the best option is only $8!" She knew from the start that there was a cheaper option but tried to get me to pay extra for no reason. That's a terrible way to run a business and I'll never come back to ship anything here. read more

Love this place. George is a great owner and he always goes out of his way to take care of me and my family with shipping services. Reasonable prices and very quick service, instead of waiting hours at the post office. read more

This is the best Postal Annex I've been to. They don't just ship stuff and notarize documents BUT they offer superb customer service. George and everyone there are very nice and helpful. I have been going there to send packages for quite some time and recently wanted to notarize a large document so I decided to go there. They did not only review the document carefully to make sure everything is done perfectly but they did care about us as customers and that's what makes the difference. I definitely recommend this Postal Annex to everyone! read more

Rude, rude, rude!!!! This used to be THE best place to get stamps, mail packages overseas and within US, photocopy and get notary services. . . unfortunately, it is under new ownership and they are HORRIBLY RUDE! I have been going in to this place for years and since Nancy no longer owns the facility, it has really degraded. Not only did I have problems with them today, but one of my neighbors was in yesterday and couldn't believe how horribly they were treated. . . my recommendation: if you can go elsewhere: do it!! read more

I recently required the services of a Notary Public and on-line search "found" this business in my area. I called in advance to determine when a Notary would be on site. I received excellent COMPETENT service from a diligent Notary Public who KNOWS her job. This business offers a wide range of services from stamps and related services to making keys. read more

Wife and I needed to renew passports and the owner of this Postal Annex couldn't have been more helpful and friendly. We were quite pleased with the reception and service we received from the very minute we walked through the door. The owner, George, took photos and helped us process the paperwork and made the entire process as simple and painless as possible. We will definitely bring more of our business back to this particular store in the future. read more

Absolutely amazing costumer service!! Always speedy & always reliable. They make shipping a breeze! Thank you Postal Annex!

Do not ship your packages here!! They are ripping you off and should be ashamed. The owner, George is nice, but the young lady, who is a notary, has a bad attitude. Never smiles and acts like she is doing you a favor by waiting on you. I shipped a 3 lb small box and it cost me $25!!! That is insane!! I have been going here for quite some time but it has gone downhill since Nancy sold the business. You can go to the UPS or FEDEX store on Jamacha... They don't gouge you! I will not use this business again. read more