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The UPS Store

4.7 (15 reviews)
Open 7:00 am - 5:30 pm
Updated 3 weeks ago

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3 months ago

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Local

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9 months ago

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Local

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1 month ago

Great service the team was so helpful and quick. The store is very clean and organized I'll definitely be back!

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Local

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4 months ago

Outstanding customer service and efficient. Highly recommended this UPS drop location

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Local

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4 months ago

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Local

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6 months ago

Open on a Sunday that was a plus because the one in my neighborhood was closed until Monday, good professional, quick service

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Local

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2 months ago

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1 year ago

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Rommel S.

Thank you so much for your kind words. We hope to see you again soon!

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1 year ago

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Local

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6 months ago

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Local

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10 months ago

I went to drop off a package and the friendly gentleman helped me print out my label for it. I will come back again.

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Rommel S.

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11 months ago

This is a beautiful and brand new UPS store! Great customer service and a great experience.

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Local

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7 months ago

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Local

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1 year ago

Congratulations on your new store! It's very clean. It looks beautiful and I love how there's lots of parking.

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Local

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8 months ago

Returning and printing shipping label, Alan did a great job helping me return some packages today. Made things very easy. Thanks !

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Review Highlights - The UPS Store

Very excited about this new UPS Store location.

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

4.5
(253 reviews)

I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine…read moreand Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!*

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I…read morehave been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional.

Alpha Mini Mart

Alpha Mini Mart

2.2
(13 reviews)

If I could give zero stars I would. Came in to get my SDG&E social and ID confirmation (the thing…read morethat takes two seconds for them to do) and the FOUR people working in there (with the doors wide open in the middle of the day on a Monday btw) acted like I just cursed them out when I asked if I was at the right place and if anyone could help me out. The first two people ignored me for a solid 2 minutes hoping I would go away I suppose, and then the other lady told me the guy would be "out in five minutes". Ok sounds good, I wait five minutes. The man himself comes out and says he needs to eat, so it will be ANOTHER five minutes. That is where I had to stand up for myself and tell them that they told me that same thing five minutes prior, after which he magically had the time to help me out. What should have taken five minutes took twenty due to these people being lazy and rude. Not to mention that the store itself was FILTHY. They then decided to have some guy around my age (22) come out and stand in front of me with his arms crossed as if this was supposed to intimidate me. Take your business elsewhere, it would greatly behoove you.

The result of taking a long break from Lunar New Year was a long line of customers out the door…read morewaiting to get their service taken care of, I couldn't blame them, but I heard the place was busy a week prior to Lunar New Year. Also when I came inside I noticed of some remodeling, no more shelves of snacks or chips, the hair salon booth still at the same corner, and now they focusing mainly on international shipping service, especially Vietnam. The price for sending $100 to Vietnam has gone up from $1 to $2 fees. Doesn't matter where it will be send to. I heard from other customers that apparently there were a robbery got caught on camera here last year, they're still filing a lawsuit of some kind, I hope they won

The UPS Store - shipping_centers - Updated July 2026

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