Nice staff and they have everything you need. Bought some stamps, not much different from the post office. Tucked in next to the cleaners and Juice it Up. I will be back!! read more

Prices are ridiculous. Won't be returning. The mark up is not worth the convenience of the location of the shop. Will drive to post office. Not the best customer service... read more

Very nice staff here, very easy and quick service! They know people by name and treat everyone like they know them even if they don't;)...you don't get that at the post office so why stand in long lines when you can go conveniently here! read more

The most efficient, fast and friendly service you can get. They go well past above and beyond to be the best of the best. I always leave without mistakes and with a smile. Never hesitate here with your personal items. read more

I'm not sure how they can get away with charging double what the post office does. Mailed a 5 lbs. package (Ground) to IN, they charged $40.00. I calculated what it would have been using USPS, the cost was half. That's outrageous. Seems like they raised the prices for the holidays! No consideration for their customers. read more

If you guys can only be as courteous and professional as you have to be in this forum you would keep more customers but the fact is you are not. Lost customer along with my family and friends for life. Sorry. Make a change. read more

I use this postal annex frequently, always find a very welcoming and friendly staff. Also willing to help immediately! Not one issue with packages packed and shipped from this location. read more

Well for 5 years I have been doing business here and its officially my last time.. So sad these new owners don't value their customers, especially those that drive a HUGE revenue for them... This should be a zero but can't offer it... read more

Worst customer service ever! Older Asian lady told me it was impossible to send a letter to someone and require that the addressee is the only one who can sign for it. I showed the woman the form and how to do it since I used to work for the post office and she rolled her eyes at me repeatedly while giving over dramatic sighs. She kept saying it couldn't be done and told me how she signs for others all the time. I told her I just wanted it done and sent, but she said no while giving yet even more attitude. I will NEVER come back here. read more

Every time I go to this location they are always so kind and attentive. Even when they are swamped with a line of customers, they have always greeted me and apologized for the wait. They take their time and don't rush which is something I value especially when I want to make sure my packages are labeled correctly. I've been to other postal services in the area and this is the only location that is friendly! read more

The guy that owns this place is a totally rude dude. He brings his(adult) kid in who sits at the counter, never gets up to say hi, just waits for you to come to him, and then yells for dad. Very bad vibe read more

Worst customer service! I was the only customer in the store and the lady was so rude. I understand these type of businesses have to upcharge. Yet this biz is extreme. I ended up going to the Canyon Lake pack and wrap and the cost was less than 1/2 for the exact same service. read more

For the most part, this postal annex has been helpful. Most of the clerks are friendly and cheerful, and eager to retain loyal customers. My only complaint is that they do not honor the USPS Flat-rate boxes, they want to charge for them by weight. For anything else though this is a good addition to the neighborhood. read more

This review is for Mark. He was an absolute gentleman. He help me package an item to ensure that it would arrive safely and exactly how it looked before it left my hands. He is very friendly, well spoken, and truly cares about the customer service experience. He does his best to guarantee that the customer will get precisely what they want and that he gets a return customer. I will definitely be coming back here to send all my packages and work with Mark to make sure that they are handled with care and get the best shipping option available for them. read more

The mark up on the shipping prices are ridiculous here. Just paid $56 to send out a package, I sent the same exact package out, with the same exact items in it a couple months ago and paid half the price. I understand people need to make a profit, however robbing people is just not good business. From now on I'll be mailing my packages at the post office. read more

This location has been great to me. I especially appreciate Nina for going out of her way to help me. She's awesome and always ask how my day is. Thanks Nina!!! This is my new go-to location. read more

The older lady with long white hair is beyond rude. I was actually yelled at as she tried to get in my face, for using tape that they had on the counter for what I can only imagine was to seal a box. Why else would a postal store leave a tape roller out on the counter than to seal boxes? Go to the Canyon Lake Postal Shop a couple blocks away, they are much nicer. read more

After going back & forth about the misinformation I got from the employee that helped me the owner did refund my money & explained that they do charge extra fees to use their facility. I suggested that she train her employees better so the next time a customer asks a question they can give an accurate & honest answer so the customer can make an informed decision. I will be using the Post Office in Canyon Lake from now on though because they don't charge extra fees so it's worth the extra 2 minute drive. read more

I've been doing business here for 7 years, never had any problems. Great location with everything I need to mail my business products.

I come here all the time to drop of packages and large boxes because of its close distance from my house. The staff and owner are very friendly and helpful every time. Their prices are a little higher than a normal post office, but that's expected from a franchise business. read more

First time using them to ship my sons laptop who forgot it while visiting. Lovely young lady at the desk greeted me with a smile and was very helpful. Will be back for any shipping needs. Very reasonably priced too! read more

Easy and quick every time I need to ship something! The staff is super nice. I don't know her name but she is an older lady and she's awesome! I've never had a problem here. read more

after 4 years of good service with old owners, new owners suck! Mixed up my mail, returned it to sender, do not forward to my new address- what a mess. The miss quoted the 1st class delivery time for the last package I sent with them and it was tickets for an NFL game that I sent to a friend and he missed the game because of it. $240 dollar seats!!! They do not have decent customer service read more

Went here once and had amazing service. I am now a regular and Mark is very helpful for all my shipping needs. Greets me every time I walk in and gives me a special small discount anytime I need a shipping bag/box. I'm in here about 2 times a week and I love this place so much! Would highly recommend. read more

This place is only good for shipping if even that. The staff seems real nice but is dumber than a box of rocks. I have tried to use there services a few times and it ends up costing me more than if I went some were else. Plus half the time they don't know what they are talking about and expect you to pay for there incompetencies. I hope they go under new management soon so I don't have to drive so far to get a better smarter staff. read more

I was treated with the most disrespect. I will never go back here again. If the woman who refused my 100+ dollar transaction because she didn't feel like printing for me is the owner I would tell her she has lost a customer for life. Don't ever go here. People who are mean do not deserve our money. read more

I had a good experience there, I needed a live scan for work (I didn't have an appointment), but the lady was on her way to do another one. While I waited, I had a couple of shipping questions and was able to ship out something and Makenna helped me to get the best price and the quickest option. It saved me time and money. Thanks. read more

The epitome of a business that rips people off and rude employees. I went their a couple of years ago and the prices were outrageous. Never returned! Unfortunately my new wife had them send a 10 page fax which cost $15.00 (Their cost 15 cents?). The fax never reached the intended party. She asked for a refund and was essentially called a LIAR. AVOID THIS PLACE. What ever happened to customer service & being courteous. read more

VERY RUDE LADY. We went today to get a letter notarized and while my husband was signing I was speaking to him in Spanish and she stated she did not speak spanish so only English. Her primary language for sure was not english she was an Asian lady therefore I was not sure what was her primary language. I DO NOT RECOMMEND THIS PLACE IF THERE WAS A ZERO THAT IS WHAT I WOULD RATE IT. read more