Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

If I could give ZERO STARS it would be appropriate for Connie. This is one of the greediest people…read moreI have ever seen. I'm very kind hearted so I would go in get a package or two and give her $20 for extra thinking she deserved more. I did this without receiving packages at times just being kind. Had a package that was supposed to be delivered but when I arrived, no package. Gave her $20 upon leaving without picking up a package. Gave her extra at sign up for helping me. Just say I'm a giver I love helping people out even when they didn't deserve it. Moral of the story is I'd passed to her at least $80 more than I had to showing kindness. But this woman didn't turn down one cent and then had the audacity to charge me for extra packages not realizing it's a new month, fraudulently! After 4 extra packages she charges a fee. I didn't get 4 packages in the time frame she decided to charge me for after her greed has already had $80 more than she earned given to her from me, just showing support and being authentically kind. If I could get a refund I'd get the hell away from this kind of person in which is a greedy individual. KARMA don't care who you are. God knows my intentions and so does he know hers. I'd suggest to stay away from this place she appears nice but one of the greediest people I've ever seen. Can't wait till I don't have to use her services but be ware of undercover smiles that's nothing but a greedy individual just waiting to rip you off in some kind of way. STAY AWAY FROM HERE MY PEOPLE, she is crooked! ASF!! Lesson learned! However I HAVE DATES OF EVERY DELIVERY AND THERE IS NOT ONCE IVE BEEN OVERLIMIT. Some packages were small enough for the mailbox but to get over they don't see the inside of that box. I got receipts of her fraudulent charges because some packages were lost and she never received those but some how I got an overage when the delivery date shows what day and time delivered. I m looking into filing a complaint cos you don't cheat your customers. This is mail so I will do my research to see my next steps cos I don't appreciate getting ripped off cos I stopped giving money when packages started missing and your concern it wasn't your problem, WOW! lol

Just got out of the store. Both Adrian and Debbie were so accommodating in helping with the notary…read moredespite their busy day. There was a long line of customers with two machines being down. Exceptional and reasonable price.

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

When I visit this post office I always know that the service will be friendly & speedy…read more Depending on the time and or day you visit the line can get super long. Even when it is they manage to help everyone fairly quickly. They also process passports at this location. Making an appointment is a good idea. An assortment of envelopes, boxes, cards, stamps, etcetera are available for purchase. They are located next to Sprouts grocery. Plenty of parking is available.

For anyone trying to do your child's passport application at this location, make sure you have all…read moreof your materials: application, photo, check for each ap, both parents present at appointment or notarized letter excusing one parent, birth certificates, and two forms of identification for yourself. This is the only location in our area that does the passports and the staff at this location are very rude when you don't have your materials or an appointment. Even tho online it says walk in welcome. The staff here will NOT help you. They don't answer any questions and just bark at you that it's all online. They seem to be VERY irritated that they have to do the passport process. There's one lady in particular who've I've now dealt with 3 times who is absolutely awful- good luck to all the moms just trying to get their kids documents, this place sucks!

This is a wonderful family owned business..they are very knowledgeable and caring..only place I do…read moremy business at.

Alexis was super friendly and helpful. She assisted me in notarizing a legal document I had. We had…read morea pleasant conversation and she was extremely nice. Definitely recommend this location for a good experience and service!

SAM has helped me twice at the Westview Parkway FedEx office. There is no one better at customer…read moreservice than SAM. I am a veteran sales person and a compliment from me is from the heart. Keep up the great work. Very valuable team member!!!!!!!

I can always depend on the team at this location to deliver outstanding service for me. I've gone…read moreto these guys for presentation copies, packaging supplies, and obviously shipping. They always treat my projects like they're an emergency. Today I came to get some items shipped and I also needed a box for my unusual sized items. They were able to help me with this and it was no fuss. I know that my things are going to arrive safely and on time because they always do when I ship from this location. Bertha took care of me today and I left thinking how valued I was as a customer. These guys rock! Shout out to Miranda for trouble shooting my problem over the phone so I didn't have to waste a ride in if they couldn't help me. But, of course, they could!

Bruce is the best, he's always super helpful and kind. He even helped load my heavy package into my…read morecar for me. So much better than USPS.

Excellent service. Very friendly assistant. The owner also…read morechatted to me - so friendly & pleasant. Efficient print out of my receipt with Copy of info. sent. All stapled together. Clean & cool premises with great selection of Greeting Cards & Stationery. I would highly recommend MIRAMAR Postal Plus - parking right outside shop. A pleasure to visit.

Well, one again the "customer service" I have come to expect from this branch. About 8 other cars…read morepulled up during the 5 minutes. I sat in the parking lot after I tried to get in the building. One guy had pulled his child out of a car seat and was carrying several packages. Another had what appeared to be a priority express mailer, that i'm sure was very important. My package was supposed to go out today.And there's not time enough to get to the next closest office. No note no anything. Just chains on the door inside.You can't even get into the self serve area. Many ticked off people. Well, I guess it's better than the other time. I came here and at 4:58 PM. The guy locked and chain, the door right? As I came up to it without even acknowledging the fact that I was there. Bad... just bad...

Says it doesn't close till 5pm, got here at about 4pm with many others and doors are locked and no…read moresign saying why, I'm actively looking as many pull up with lots of packages and we all look stumped and confused, maybe simply put a sign up explaining why.

I am always impressed with the customer service, kindness, and help I get from the whole team at…read moreDel Mar Post Office and especially Brandy. Congratulations to the managers and the whole team because you make mailing, shipping, receiving and sending easy and dependable. Its been many years of great work and it will continue for many years, too. Thanks again and it is really amazing you can maintain your excellence during the extra busy holiday season. Very impressive!

Zero star. Closed during business hours. Took 20 mins to serve one customer and let other nine…read morewaiting in line for hours