Ok...here's a disclaimer before you start thinking.... why the f*ck would i write about a generic sandwich place, such as potbelly right? Besides the obvious fact that I love their sandwiches...however, I'm not really here to rant about their sandwiches..... so read on if you have any further interest at this point to find out why..... ok... for the actual sandwich itself, i'd give it 3.5 stars. but the real reason why it gets FIVE stars is for their amazing hot peppers they put in it. OMG. Spicy, mouth-watering, sensational (EXTRA) hot peppers MAKE the sandwich. DROOL. Try a taste test, with and without it. Seriously, without it, I'd never really eat here. It's amazing how even the simplest toppings can make or break certain foods! read more

Potbelly is another one of those 'chains' that I LOVE. Why? - Great sandwiches. - Tons of extra items (hot peppers are great -- they throw some cauliflower in there for good texture) - Fast service (the line is out the door but really, it takes 10 minutes to get your sandwich - Who doesn't like melted cheese on their sub? Other goodies that are must trys: Oatmeal Chocolate Chip Cookie, Banana or Dreamsicle shake, Cricket Cola (tea+soda combo). Of course, I miss the days when the sandwiches cost less than 4 dollars and the oatmeal chocolate chip was the only cookie & it was as big as your head .... but that just makes me sound old. This Reston location has always been great. I even won 10 free sandwiches once with their business card drawing. As all the other reviews have said, watch out for parking, especially during lunch on weekdays. Also, this location doesn't have as much live music during lunch as some of the others (I also frequented the one in Ballston, VA). read more

I'm not a big fan of Potbelly. Maybe I'm just missing something, because a lot of folks absolutely rave about this place. I've gone here a half dozen or so times for sandwiches, and while the quality of the sandwich was decent, I didn't think it was anything special. I'm not really a sandwich person, so I'm probably a bit biased. That said, I do enjoy a well made sandwich - I just am not partial to mediocre ones, which has been my experience at Potbelly. I find they go light on the meat and heavy on the lettuce. The parking situation is not good at this location. As others have mentioned, it shares a lot with Chipotle and a LOT of people come here. The lot is not large, and there is only one entry/exit point, which jams up often. Not much of a way around that, just keep it in mind when you go. This place is jam packed during weekday lunch hour. I'm talking lines of 30 or 40 people at times. They deal with it well, sending a Potbelly scout out to get orders from folks that are nowhere near the counter, and they move folks through the lines fast. They also tend to have a person sitting up in a loft area playing live music, which is a nice touch. So if I don't really dig sandwiches, and think Potbelly in particular is mediocre at best when it comes to making them, why give it three stars? Two reasons. One - They serve Nantucket Nectars Lemonade, which is basically the best drink on the planet. Two - They have homemade oatmeal chocolate chip cookies that are out of this world. I'll often go next door to Chipotle, get a veggie burrito, then swing by Potbelly for a NN Lemonade and an oatmeal chocolate chip cookie. I'd prefer to give 2.5 stars, but that's not an option. If Yelp allowed us to give 0 stars, I'd give it 2. As it is, it gets three stars, the third one rather reluctantly. read more

Get the sandwich "all the way" and you get all sorts of flavors you don't expect from a chain. Very salty, but also lots of vinegar, pepers, mayo and other stuff that blends well with the meat and cheese. I used to walk next door to get this, so the convenience factor probably got them an extra star(along with the live music at lunches which makes the long line less boring) read more

Potbelly is Potbelly, no matter where you are. Its always delicious and cheap. This one is no exception. However, you take your life into your own hands trying to find a spot in the impossibly small and poorly designed shared Chipotle-Chikfila-Potbelly parking lot during the lunch hours on weekdays. I forgot to add - there is a new Potbelly on its way to the Town Center! I've been counting down since the glorious day I found out this winter. So many cold, rainy, and otherwise miserable days when I was craving a Wreck but couldn't stand the thought of getting my car from the garage and driving over just to fight for parking spot. I'd much rather fight for a spot in what I am sure will be a ridiculous line at the new location. read more

We LOVE this place. So yummy!!! My hubby get the wreck and I get the italian or the turkey w/ everything. The only thing is, because of the name I'm so worried I'm going to end up with a potbelly from eating here :) read more

I only eat here once in a blue moon mostly because the parking is AWFUL in this particular lot (probably because Chic-Fil-A and Chipotle are crammed in next door). Seriously, don't even try to get there between 12-1, you will just get mad. However, if you have braved the parking situation and decide you want a sandwich, you're probably getting a wreck, right? I feel like that is all anyone orders. When they ask what you want on it, you HAVE to get hot peppers. They are the best part of the whole experience. Skip the soup, it's bland and probably awful for you. However, if you want to splurge the shakes are pretty money. read more

This place rocks! You yell your sandwich type and bread choice to the guy across the line, grab a drink (the Cricket Green Tea cola is sweetened with real sugar, not high-fructose corn syrup) and then another worker quickly dispatches your toppings. I tend to skip the peppers, myself. A few bucks later and you're on your way to ample seating, perhaps with some accoustic music up in the loft. This place is a diamond in the rough wilderness of suburban Virginia! Mmm. I hate Northern Virginia but remembering Potbelly's makes me smile. read more

Pretty good sandwiches, fantastic cookies and shakes, and they usually have live music going so what's not to like? THE PARKING You know how the mall parking lots get around the holidays, when parking is at such a premium that cars drive around slowly, creepily stalking shoppers back to their parking space only to find out that said shopper only forgot something in their car and wasn't actually leaving? Or when two drivers nearly come to blows fighting over a space that they each think they saw first? Or when there are no spaces left and people invent parking spaces on fire lanes, grassy lawns, BEHIND your legally parked car therefore blocking you in until they come back??? This describes the parking lot at lunch time during the week so bring your blood pressure medication. Once you do find a parking space, grab a seat outside so you can watch the mayhem unfold. read more

They make great wrecks. The menu ranges from soup to salad to their specialty of wrecks. read more

The food is great here. Lately however, I see new and untrained employees that can hardly understand English. Please train your staff!

I have been coming here since it open off and on and have seen a revolving door with both employees and managers. I'm all about customer service as it's the public that keeps the doors open. This location needs c/s training bad!!!!! Or is it the younger generation!!!!! Also I want to say that $7.78 for a Turkey Club in my book is expensive and that is a half sandwich. I watch the preparer who had small hands (female) put her hand full of Turkey on a 6" sub. The sandwich was half bread! Harley any meat. I had stop coming here for months, now I remember why. This location does not want to make a good sandwich, then I just can't come back and I'll continue to spread the word. read more

I love Potbelly. For 5 bucks, you're just not going to find a better sandwich in very many places in Northern Virginia, and certainly not in Reston. It's a chain, sure, but it's damn good. I get the big wreck with everything, and then I get extra hot peppers on the side just in case they didn't put enough on themselves. Downside, though: I'd heard good things about the milkshakes, but they tasted like slightly glorified McDonald's milkshakes to me. Avoid read more

Pretty status quo for Pot Belly Always consistent and yummy Food 3 Service 4 Cleanliness 4 read more

Close to work and home - SCORE! it gets busy here however the lines move fairly quickly. The parking lot is terrible as people are parking here for Chipotle also and during the rush hour, it gets crazy. I tend to go for the meatball sub - which is always delicious but i have to rave about their milkshakes too. they are delicious! read more

Love Potbelly! This location is great, but I agree with others who have said that the parking lot is a mess. It is way too small and trying to get a spot during lunch hour is just not happening. Both The Husband and I like this place and it is a good change of pace from other fast food places. There are tons of options and they do let you customize. I highly appreciate that. read more

Great sandwiches! This was my last stop on my vacation before heading to Dulles airport and back to LA, so I wanted something filling eat before my flight and Potbelly's was it! I ordered the Vegetarian sandwich which was like a mushroom and cheese melt (yummy!), while my fiance had the Wreck which had salami, roast beef, turkey & ham with swiss cheese. Aside from delicious sandwiches they also had big, pre-packaged cookies! I took a few of those home with me :) - Brownie Out! read more

I've been to this location several times. Some of the staff are very rude and extremely slow. Today I ordered a customized chicken salad salad. They forgot a couple of the additions such as bacon and cucumbers and I paid for them. Very disappointed in the service. read more

Pretty much love everything! The parking lot is a little messy but the food makes up for it. Consistent, well run, clean and lots of room. Great for families and has some great outdoor seating. The Wreck with everything minus mustard and oil is where its at for me but you can't go wrong with anything here. I think that Chick-Fil-A has better shakes but the little cookies on the straw that Potbelly does is hilarious. read more

Very tasty sandwiches and a nice change from more 'common' lunchtime sandwich places. The ingredients seem more fresh and the staff is certainly mote friendly and efficient in moving people through. Like many here, I recommend 'the wreck'; however, 'the Italian' is quickly becoming one of my favorites. Don't forget to try the milkshakes - always served with little cookies. For this location, consider ordering online if you are picking up to take back to the office at lunch. It is very busy at lunchtime. You avoid the lines and are in and out quickly. read more

It's a sandwich shop, you can't really go wrong. Very simple menu: soups, chips, sandwiches, soda, cookies etc.. I always get the Italian with everything (but peppers) and it is delicious. I tried the Meatballs sub once and it was not very flavorful so I will stick with my regular sandwich. They also have Boylan Black Cherry soda which is so very tasty! read more

New to the states, I was reluctant to try a "chain" fast food place. On a recommendation from a colleague I decided to try this place out, and was remarkly surprised on the quality. The restaurant had great seating, and a life band playing during lunch. I had the tuna sandwich on flat, and they loaded it with veggies, all for $5.50. Only thing I don't like is their ridiculous parking situation. With chipotle next door, lunch time is packed and parking may take a while to find. read more

Horrible service! The tall guy working there Sunday evening (August 5th) had zero customer service skills! He seems miserable.

Potbellies is good if you order your favorite sandwich on wheat and get everything on it. A little extra bacon never hurts either. Sometimes the music coming down from above is there because they pay someone to sit up there and play music. I'm not kidding. Great shakes as well. My personal favorite is an italian on wheat with extra bacon and all the toppings. At least then I can live with myself knowing that the everything extra bacon option isn't really all that popular. Or if it is I'd like to eat with the everything extra bacon crowd whenver and wherever they want to. Just so long as there's an everything option that includes hot peppers and jalepenos.... Great place for lunch you eat at your desk. read more

I am visiting from TN (so my friend was sad they didn't have "sweet tea.") I had the PIZZA, and it was delicious!!! $6.40 seemed fair for the large, about 7-8" sub. Decided to splice on the $2.90 vanilla shake. It came with two, little cookies on the straw. Too cute. The shake was well worth $5--it was that good. Would come again in a heartbeat! 5 stars. Thanks read more

I stopped here while I was on business travel. I got the hammie and tried the soup of the day which was chicken noodle. It was really good so I decided to come back try the chili the next day. The staff was very friendly and helpful. Great place and I'll try it again next time I'm in town. read more

See all

You can't beat Potbelly for consistent quality. I always get a Big Italian and the counter guys load me up on hot peppers. The Reston location is especially great because they often feature live music during lunch. Its a nice break from the work day to come over here, hang out a bit, and listen to a guy play guitar and blow on a harmonica. Very nice touch! read more

I never understood the popularity of potbelly. There are plenty of better sandwich shops, unfortunately not in this part of town. The best sandwich shops serve roast meat on the premises and carve it off the bone for meaty sandwiches. These are usually non discript name sandwich shops in the downtown D.C. read more

Food was good. Only problem is that they close off all booths before 7pm (thats half the restaurant). Why? They don't close until 9pm. I prefer sitting in a booth with my family. This is not the first time. We won't come back in the evenings, I will go elsewhere. read more

Great little sandwich shop. We don't have a potbelly's in Florida so I thought I would try them out. I was a little skeptical because it was empty but shortly after I sat down people came in. I got the turkey club on multigrain. I added mustard and the hot peppers which really made the sub. The hot peppers were phenomenal. read more

Potbelly - Sandwiches Near Me - Reston, Virginia

Horrible service ordered through doordash called multiple times the staff was rude including the manager I ordered around 7pm the general manager abruptly closed the store around 8 cancelling my order and not acknowledging anything. It's funny for a location to be so rude, will be escalating to corporate. The manager has no respect for its customers and no understanding of how to run a business. read more

Love the Potbelly. This was "my first" :) The seating is either way open or if it's busy "good luck with that". The staff is freaggin' GREAT and the food is uber yummy! 4.5 stars for me! read more

Well I went during lunch time and I was asking for chicken salad sandwich and ask for lettuce mayo and little of hot peppers I actually repeat twice because she was talking with another employee while I was giving the instructions for my sandwich so when I went to my car and start eating I found that was really spicy and kinda juice I decided to pull over and check my sandwich and has little of lettuce and she add olive oil which I didn't ask and what made me decided no to come back there anymore is that they put lots of hot peppers in my whole sandwich this is insane and ridiculous that you ask for something of your preference and they made the decisions for you even though you are paying for the service. I am a pregnant woman and obviously couldn't eat that sandwich. There is a picture attach for the managers to see and the rest of the people to watch that they really follow customers request. read more

Potbelly - Sandwiches Near Me - Reston, Virginia

The wreck with everything is my favorite yummy bread and a bit of drippings...sauces that is. I love their stawberry smoothies aka strawberry milkshake but hey..makes me feel better about ordering one. cute touch placing a small flower shaped baby cookie through the straw. read more

Just got food at 3pm on a sat. Walk in and there is no line and no customers and a staff of 5+ I can see. First thing I order is two smoothies. And then a sandwich. My sandwich goes through the conveyer and sits for three minutes before we got to our toppings on it. I pay and smoothies are not ready. I eat my entire sandwich and as I finish the smoothies are done. The entire time the entire staff was just talking to each other and doing nothing. The entire dining room is a mess, food all over the tables and floors. Not sure what's going on but not my standard Potbelly experience. read more

If I am in the mood for a sandwich, I go here. The sandwiches selection is somewhat limited, but I really like what they do offer. The sandwiches are all made to order. The bread is freshly toasted. Their pepper mix is somewhat spicy. Even if the line is long, the wait is never very long. The prices are very good. It is really a pretty unique place. Tips: -Grab an oatmeal chocolate chip cookie with every meal! They are great! 4-star sandwiches, 3 star review: -The atmosphere in the restaurant is too loud -Sometimes when they are busy they will try to take the order of the 15th+ person in the line by shouting to them. This always pisses me off because I have to shout back over the crowd. I really don't think it makes anything go faster when they reach that far out anyways. -The pickles are really good but they must cut their slices with a high power laser as it would be the only thing capable of slicing a pickle so thin. I bet they only go through 1 pickle per 1000 sandwiches. The amount they give is hardly enough to taste. If you ask for extra, they only put one extra pickle film on the sandwich. I am a big pickle fan, so this is upsetting. -Iceberg lettuce read more

I had previously given this Potbelly location 5 stars, but after visiting several more times in the past month, I'm going to have to dock it down to 3 stars. The food is always consistently good, but the service has really fluctuated and they often skimp on their portions. On the whole, I think this place is fine, but probably not worth more than 3 stars. read more

I like potbelly sandwich, the only reason i give it one star, there is this fat mexican guy who tie his hair on back of his head, usually he is there in around 11:50 am is so rude, he is looking very rudely when i asked about a deals on my app, very rudely reply. the manager here is so nice all other workers are nice, i like this place , except this guy makes my experience bad. the only reason i give 1 star that the managers see my comment and should talk to him to treat customers well. if he does not like his work, he can find work somewhere else. i will try one more time this place, if this guy show attitude, i will never come back here. read more

My favorite sandwich here is the ice cream version. OK, that sandwich is SOOOOOOOOO good that I have been known to only get that one item. I will go next door (Chipotle) for my meal and then get dessert from P-Belly. The ice cream sandwich, in case you have not been exposed, is 2 cookies with a scoop of vanilla or chocolate between. ::SHIVERS:: read more

I really like Pot Belly's chicken salad, but there's never enough on it. I always get extra chicken salad and then I question if they really put extra. See photos attached. How many ounces should it have?? It varies by location. I usually go to the Pot Belly on Sunset Hills Rd in Reston. read more

See all