They use robots to deliver your food, which seems cool and everything, but it does seem to take longer. I feel it would probably go a bit faster if they just had some kid deliver it to your table instead. The size of the restaurant means they can only have maybe one or two of these working. So if it's busy, I wouldn't expect to see them delivering food. The robots are a cool novelty, but mostly a gimmick for this space. Also, they have obligatory annoying request for a tip, even though robots are delivering your food... smh The Italiano with chips and a drink was delicious. The parking lot is small, but there's additional parking around the side and back. read more

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I got the Siciliano sandwich and was a little shocked by the price. It's definitely extremely expensive for what you get. The flavor seems to be lacking in comparison to some of the Italian or Siciliano sandwiches I've had. The mortadella seemed over processed and dry like it was old so it didn't have any flavor. I'm a bit of an Italian sandwich shop snob because I compare everything to Rubino's in Rochester, New York and I have not found a good place in our area that even compares. Glad I tried it once. read more

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We stopped in for a quick family dinner, and from the moment we walked in, the vibe felt...off. One woman was waiting for takeout and looked visibly frustrated. I asked if she was in line so we wouldn't cut in front of her, and she barely looked up from her phone before coldly saying, "No, I'm waiting for my food." By the end of our visit, I understood why. We ordered four simple meals, and the employee behind the counter acted like taking our order was an inconvenience. Then came the surprise: $83 for two pastas and two subs with a side of fries and drinks. After paying, the screen prompted for a tip--even though we ordered at the counter. While waiting, my son accidentally spilled his drink. We cleaned up as best we could with napkins and asked for something heavier to help. The staff handed us a single hand towel with no concern or effort to assist. After another long wait, a robot rolled our food out to the table. That made the tip request feel even more out of place since there was essentially no table service. To be fair, the food itself was good. But good food couldn't overcome the indifferent service, long wait, high prices, and overall lack of hospitality. I left feeling like we were an interruption rather than customers. Unfortunately, I don't see us coming back. The chicken parm sub was very good though. read more

Deli Italiano - Pizza Near Me - Great Falls, Virginia

This was a most depressing meal. I ordered Fettucine Alfredo. No garlic, shallot or white wine! Just reduced cream with a shake of parmesan at the end. The most bland pasta I have ever had. I give them 3 stars because their pizzas bang on all cylinders. But this pasta should stay on the kids menu. read more

This place should not get the low stars it has. The pizza was good, the garlic knots are good. The atmosphere is good. They have a robot that serves you the food. The food comes out really quick. The staff were polite. I recommend this place if you're passing through. They also have a ton of options and hot sauces to choose from. read more

So so good! Every time I order the pizza is consistent and delicious. Northern Va has very little good pizza, so Deli Italiano really hits the spot. It leans toward doughy (in a good way) and their sauce doesn't suck. Better than most other pizza joints in the area read more

I am going to start by saying that my favorite part is the wide selection of hot sauces available, the Yellow Bird brand is exceptional. Food is delivered by a robot, so service is unique. The atmosphere is kind of what you would expect. The pizza is good, haven't had anything else. I recommend, especially when you are just too tired to deal with making supper. read more

I stopped at Deli Italiano for a quick to go bite on a random Friday afternoon. I ordered when I got there so I knew I would have to wait a little bit. My food came out quite quickly even though they had a steady flow of take out business. The Stromboli was piping hot and filled with sausage, pepperoni, ricotta, and cheese. The marinara it came with was pretty yummy too. My only critique is that a lot of my meat toppings were in the middle of the Stromboli so when I ate the sides it was mostly cheese. Other than that, the crust was very crispy with a bit of cornmeal (which I love). This was a great choice for a quick stop in my travels that day. read more

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i loved the outdoor seating it was perfect on a not too hot summer day! the flowers and greenery was great. the staff was super friendly and brought the food out to us even though we were outside. the food isn't bad it's just boring. it's definitely a solid meal for a decent price but it wasn't memorable. they have a good variety of options and the 2 slices w fountain drink for $10 deal is great. their calzones look pretty good and may try that if i were to come back. the sub was disappointing and was boring, though the bread was good. it just needs some good italian juice or something especially since this is a deli. nevertheless it's a cute spot and a decent option. read more

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Deli Italiano is the absolute best pizza place I've ever experienced! I'm thankful for a quick and easy option for lunch, dinner and family nights! Make sure to check out the new robot, The Deli Man! read more

Deli Italiano - Pizza Near Me - Great Falls, Virginia

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The slices of pizza were pretty impressive, came with coworkers. Pizza was hot and fresh at 1100 and the subs took a few min to arrive but were large and equally enjoyable to everyone. Medium-high priced for slices of pizza but I'd eat it again. read more

Deli Italiano - 2 slices of meat lovers pizza - Pizza Near Me - Great Falls, Virginia

I've been going to this spot for awhile and finally decided to write a review. It's a staple food spot in the city of Great Falls. I recommend ordering the steak and cheese sub, which is a personal favorite. They also make a great pizza. It's grown in size over the years and they renovated recently. Plenty of room indoors, and they have an outdoor patio area which is nice to sit down at in the warm months. Service levels have changed over time, so I mostly order food to go now when I visit. But definitely worth going to for some casual Italian food if you're in the area. read more

Yes..Deli Italiano is a GF institution and we want to support local small businesses. Like many others we've been pretty much regulars here for the past 8+ years whether that's been after the kid's sporting events, stopping by for a quick bite or ordering carryout. We stopped by to grab a bite and it does seem like the standards have gone down. The pizza isn't nearly what it used to be...flat, no crust, with doughy tasting dough. It evokes school pizza now but not quite as bad...however, the pizza used to be decent by Nova standards. We also ordered a chicken parm sub and asked for a side of marinara...definitely not the same marinara they used to give. Tasted straight out of a can. I realize food costs have gone up dramatically with the pandemic and can only hope our last visit was impacted by all the challenges businesses have faced. Here's hoping things will turn around...I would have been surprised to see all the negative reviews if I didn't go there myself and experience it first hand. read more

We order gyros last night. It was very difficult to place the order because the lady could hardly speak english. She did not know how to split the order between two credit cards. The gyros arrived, the meat was totally dry just like eating burnt paper. The quality is gone down in this hometown pizza place. read more

As a long time Great Falls Resident I thought I'd give Deli Italiano another try... but ugh. Over priced, over done, and an incomplete order. Even my salad dressing was wrong. $19 for this dry, overcooked, dried out pasta dinner. It Didn't even include Garlic bread as stated in the menu. Recommend you stick to maybe the pizza and calzones. read more

Deli Italiano - $19 Chicken Parmesan - Pizza Near Me - Great Falls, Virginia

I never liked Deli Italiano's pizza--not great quality and kind of greasy--but my kids eat it, so I've been ordering it for them once a week for years starting when I moved here in 2012, but I'm done with them now. I ordered at 4:11 PM today, and the pizza didn't get to my home until 5:32. When it did, it was old and cold. The delivery driver mumbled an apology and ran off. I was going to town for reasons unrelated, and stopped into Deli Italiano to object to the product and service, and was met with a flat-out denial by the GM, Carlos, that anything had gone wrong. I asked him if 80 mins was in line with his expectations for delivery and simply repeated that it hadn't taken that long, which was absurd--how could he possibly know? He couldn't have been less interested in addressing my concerns, and when I requested that he make a new pizza, he refused. Carlos used to work at Senor Ramon's and always gave me an unpleasant feeling to the point that I hoped he wouldn't be there when I went. Perhaps that's part of the reason that the restaurant closed--who knows. This isn't the first time Deli Italiano has screwed up my order--it's a regular occurence--but in the last few years, they've gone from being apologetic and quick to make amends, to being surly and telling you to pound sand when you can even get them on the phone. I'll get my kids to like another company's pizza--given Deli Italiano, how bad could it be? read more

The reason why this gets three stars was because this place used to be five stars before the pandemic. From then on forward- lousy food, expensive prices, and LONG wait times. read more

Sadly many things come to an end. Such is deli italiano. What used to be a wonderful hometown pizza and sub shop is far from it now. The manager isn't polite. He may be the owner. I don't know. Doesn't seem to care though. The food quality has dropped extensively. I don't like writing bad reviews about places I once enjoyed. Much less mom and pop type restaurants. But there is no longer a reason to go here. Suggest you find somewhere else to grab a quick bite. read more

A staple in our neighborhood. A good variety on the menu. Always something for everyone.

We Ordered take out which was ready pretty quickly and within the time frame they gave us. The food was good.

Not quick. Expect to wait hours, call multiple times, and still receive a cold pizza with the wrong toppings. I've given this place the benefit of the doubt because of covid. But, it's just not worth a 3 hour wait for a cold pizza to possibly arrive. Look elsewhere. read more

Horrible service. Took phone orders first over customers in front of them. Waited 15 minutes for my son to get 1 slice of cheese pizza. 2 people came in after us (not online or phone orders) and got their pizza slices ASAP. No apology, was rude when I asked for my sons pizza. Go elsewhere read more

I eat out a lot and don't typically write reviews but I finally needed to write a review about this place! I live up the street so we've been here quite a few times and almost every time we come across the same issues. One time, I ordered my son chicken tenders and fries and they didn't close the sauce lid on the honey mustard so it spilled all over the bag and my car. The customer service is always terrible. Today, I ordered my son fries and tenders again and they quoted me 15 minutes when I called. I got there 5 min later and paid and waited and once it hit 18 minutes (3 minutes after the quoted 15), they finally put the tenders in the fryer, making it another 10 minute wait minimum! I had somewhere I needed to be so that was too long for me. And I didn't get an apology or anything. They saw me standing there and kept saying my order was coming but didn't even start cooking it?! 15 minutes is a lot less than 30'minutes! And the guy working said "oh sometimes it can be 25-30'minutes". Totally understandable but you quoted me 15 minutes! Terrible customer service every time. Food quality has gone down so much since 2020 as well. We used to order from pizza a lot because it was so close and tasted great. Now, it's so bad. We only go when we're in a bind and need food quickly. Which was the case today - I was headed somewhere and needed to grab food quickly for my son that wasn't McDonald's. My biggest issue is the customer service and quality of food. Similar situations to this have happened so often! Even with delivery, we've been quoted 30 minutes and it's taken over an hour. And there's never any true apology. Do not recommend this establishment!!! read more

Tied allot of places but so far this is one of the best cold cut subs between Great Falls and Leesburg. I highly recommend this place and it is maintained very clean as compared to it's competition when you walk inside. read more

The pizza is tasty but the crust is soggy, not crispy, and the cheese is tough or a little rubbery.

Great service and the pizza is really good. Not greasy at all. Fast service and really nice workers! read more

Deli Italiano - Veggie pizza with vegan cheese - Pizza Near Me - Great Falls, Virginia

Well, here is a photo of the $9.00 meatball sub I got today. Not going to say anything else... read more

Deli Italiano - 2.5 tiny meatballs in a $9.00 sub - Pizza Near Me - Great Falls, Virginia

I had an issue with some to go food. Drove 45 min to job site to only not be able to eat our food because we either got the wrong order or the cooks forgot to put the main ingredients in it . I called about 4 times to speak to management on 4 different days. They kept blowing me off. It's been now ten days and here I am. It's sad because my crew actually ate there a lot . Just disappointed. It's not what it used to be . read more

24 minutes for 2 bacon egg and cheese bagels. $16.83 included 2 sodas. I was hopping that this will stop my morning commute to McDonalds but it is NOT happening. read more

Deli Italiano - Receipt - Pizza Near Me - Great Falls, Virginia

Usually, I have decent luck with this place. It's never been great food, but it's convenient and good enough to make it worth it. Plus it's a local chain and I want to support local small businesses where I can. Lately though, it's gone from okay to embarrassingly bad. Case in point: I ordered a sandwich and a side of onion rings for lunch. The sandwich was okay enough, but with almost no meat. Basically a lot of bun with a tiny bit of cheese and meat. But the best part was the side... they gave me FOUR ONION RINGS. Four of them. For $3.49. I called the store thinking it much be some kind of mistake. Nope, that's what you get for $3.49. The manager's only answer was.... "sorry". Look, I'm all for supporting local businesses. I'm happy to pay more for something if it's going back into the local economy. But this is crazy. read more

Deli Italiano - This is what $3.49 worth of onion rings looks like. - Pizza Near Me - Great Falls, Virginia

The redesigned interior is fantastic!!! Along with some basic improvement to menu items, Deli is a must! Received a warm "hey there," upon walking in, and overall, everyone seemed happy to be there. Good food, service, and design. PS, the steak and cheese with fries are a must!!! read more

Please bring back your old crust! We've been coming to Deli Italiano for almost a decade and have always enjoyed the pizza. Great, homemade crust with good sauce and high quality cheese. Sometime during Covid, they've switched to premade, machine-made crusts and the pizza just isn't the same. This loyal customer and her family want the old crust back, please! read more

Quality is not great and prices have become ridiculous - a cheeseburger with fries is like $15!!! $4 for a side of fries now, absurd.

Service is terrible, pizza is sub par, sandwiches have very little cheese, good cake.

We moved here two years ago and I regret not eating here sooner. Their pizzas, sandwiches ( the Caprice, Supreme Philly cheesesteak, among others), and bone in wings are amazing!!!! The portions are huge and can be split between two people easily. This has now become another favorite on our list! read more

Can't say I'm impressed at all with pizza here. It's very bland and the fact that I have to put a lot of garlic powder, peppers and Parmesan cheese to make it taste is disappointing. The ambience was nice. read more

omg i eat at this place too often because its that good. My favorite are the wings and im sooooo happy they added new wing flavors!! i like everyone in there, they are always very nice and friendly read more

The food is decent to good, most of the time. Most of the folks there are very nice and helpful and are courteous when they take your order over phone, save for one guy who has the worst customer service/phone skills, directs you always to order on their website (which often crashes), always complains that the restaurant is super busy when you're calling to place an order, "accidentally" drops the line multiple times, and claims to be a manger there who is also apparently the owner's BFF. I guess being a manager who is buddies with the owner emboldens this individual to talk down to customers like a real "Karen." I can't imagine how he talks to his work colleagues. Loyal customer, maybe, no longer. read more

Was getting used to stopping in regularly but then they eliminated what I always ordered from the menu. Not sure why? Bring back the Big Steak! Its still on the paper menu but the staff can't accept an order for it anymore. Otherwise, still a good place. read more

First off, they told us it would take 10-15 minutes to make the pizza. Mind you it was not crowded at all only a couple people were there. It took 30 mins for them to make our pizza and we had been waiting for a long time. Then we saw the two people In the back TAKE OFF THEIR MASKS while they were making our pizza! I am only giving them two starts because I have loved coming here in the past but since COVID, there service has not been great. read more