Stopped by Potbelly Sandwich Shop for a quick lunch with grands and it was a good family friendly experience. Good toasted sandwiches and salads. Kids liked the Mac and cheese. Counter service was efficient and surroundings were neat and attractive. read more

Potbelly - Chicken Salad Salad at Potbelly - Sandwiches Near Me - Chicago, Illinois

I was at the Lincoln Square location yesterday to buy lunch. I picked up three sandwiches one had an issue and they remade it without delay. I had the chili Mac, which was delicious and will definitely go back there again. The staff were pleasant, polite, and the establishment was clean. Thank you for a pleasant experience read more

All the staff and Ozzie were very kind and the food looked great! Handled my food well and looked really clean. Thank you!

I do like Potbelly a lot, but rarely get to this one because Lincoln Square is, in general, a difficult place to get unless you're on foot. This Potbelly is significantly larger than some of the others I've been to (for instance, the West Ridge or Andersonville locations) and the staff are great. Abbi (I think that's the spelling) in particular was friendly and was fun to chat with briefly. They also have some outdoor seating in the square during the warm months. read more

Had lunch with a friend at the Pot Belly in Lincoln Sq. I ordered the Chicken Club and added avocado. It was very good. Friendly staff and the A/C is always cool in the summer months. read more

I'm not a fan of potbelly. Not sure why I've been avoiding them forever! Coworkers love potbelly's. Well, now I know why! Had an amazing sandwich and soup and salad. My sisters and I were pleasantly satisfied with our individual meals. My nephew gave his soup a thumbs up. guess that's really good for a 5 year old. Folks here were super patient while I perused the menu and variety of ingredients. This Lincoln Square spot is perfectly nestled in the Square and have great people watching. Thanks for converting me to a Potbelly believer. read more

Potbelly - Ahhh the memories - Sandwiches Near Me - Chicago, Illinois

Farmhouse and Apple Walnut salads would have been beautiful if there was edible lettuce. The lettuce was translucent/clear, wilted, brown and slimy. Unfortunately, I had all of that terribleness in both salads. The man making the sandwiches was nice. No one was extra friendly. I won't be back there unless it's the last Potbelly's on Earth...and I need a delicious cookie. read more

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Great service and good food. I never had a negative experience here. Food is hot and delivery on time read more

Another reviewer, An P., wrote a review some years back and in it explained how the quality and taste of their products have changed since its first introduction to the public. This is the new norm though. Brands start off strong showing their prowess with tasty ingredients. Then as time passes, either to save monies or to indicate savings to investors, they cut back on offerings. With this said, I always wondered why there seemed to be a big difference in quality ten years ago to today. There was a time when, like most Americans, I hit Potbelly's with co-workers on an often basis. Over time I came to realize the sandwiches were making me ill. I figured my body was getting bored with the sandwiches not realizing it was the ingredients they switched to that was causing my tummy problems. Turns out, I have an allergy to soybean which wasn't there in my younger years but since the food industry has been applying it to all areas of food production, more Americans are becoming intolerant to the product. Soybean oil is mostly GMO and an inferior product. It's also not heart healthy, terrible for cardiovascular health and can increase chances of obesity and Diabetes... However, it's super cheap to produce for companies, making it a cost-effective alternative for food products. There was a time when sandwiches were solely made with olive oil or later on, canola oil. At some point some chains, completely & quietly switched all of their oils to soybean. I found this out the other day when trying to grab a sandwich from here and was immediately put off. Can't complain too much since this is becoming the norm. But in the composition of a good sandwich, especially a sub kinda sandwich, a little oil gives it a bit of saturation that can add to a tasty experience. Well, none of that for me anymore so I opted to a dry Italian. It was alright with some additional mustard & extra veggies. On the weekdays the shop can get overrun with local kids from the schools nearby and their ability to pump out sandwiches in a timely manner hindered. If you're in there in between the "breaks" there's breathing space and a table, usually, available. The parking lot is small but there is additional behind the Walgreens. read more

Several of the bars in Lincoln Square don't serve food. Really, it should be a crime to dispense huge steins of German beer and not expect patrons to get violently... hungry. Or ill, even! So, when the going gets tough, we walk out the door over to Potbelly's and have a quickie sandwich. I've been in an exclusive relationship with the chicken salad on wheat since my arrival in Chicago. Sometimes, it can be a bit dry, but adding a little more mayo seems to do the trick. They've also got bigs if you're extra ravenous, and slims if you're attempting a low-carb lifestyle. Most recently, they improved their salad line-up. Everything across the board is solid and relatively inexpensive. No, Potbelly surely doesn't make my favorite sandwich in town, but they're an old reliable in a pinch. read more

Potbelly - Sandwiches Near Me - Chicago, Illinois

This potbelly has some rude staff. I went at 10 am on Tuesday and they accidentally locked the door. A staff opened the door and took my order like she didn't want any customers. Not friendly at all. read more

Cute Potbelly in Lincoln Square. I wanted to grab a sandwich before a big snowstorm was said to be coming. Anastasia made a delicious tuna salad sandwich for me. She was pleasant and welcoming. Sandwich was great! read more

So good I got the pepperoni pizza melt delicious. I got it extra toasty with extra cheese for extra yumminess

We ordered delivery and half the ingriedents requested per sandwich was left off. When we called to let them know they blamed the delivery service and just hung up - they should be more concerned that there online menu is misleading and not just shrug off incorrect orders. read more

Only one person was wearing a mask while making sandwiches. They didn't seem to concerned about putting a mask on while making food, which concerned me. I asked the one guy wearing a mask to make all of our sandwiches which I'm sure was stressful for him. read more

Rude staff in general. We asked for a cup to take in the car with water (with lid). He wouldn't provide arguing about soda tax. Dude, it's water. read more

Worse place ever to get a sandwich the manager was very rude like if he didn't care try another potbelly people not here and this isn't the first time he has don't this to me save your troubles read more

I know it's a chain, and of course there are many other choices in Lincoln Sq. for a great sandwich. However, sometimes you just want something that isn't a production. The next thing you want may be something that doesn't break the bank calorie wise. So that's where a skinny TKY comes in. They report it at 330 calories, I'm a little suspicious of the claim. I do think they need to qualify it and say with only the Swiss cheese as listed on the board. I'm sure if you put mayo or oil on it you're adding at least another 100, then maybe another 100 with the optional avocado. I skipped the mayo and oil did opt for the avocado which is healthier and it added flavor and a creamy texture to the plain sandwich, almost decadent. I chose to eat outside since it was such a nice afternoon, those that decided to stay inside were treated to live guitar music, so fancy Lincoln Sq. They do a decent job with the outside patio, however it could use a bit more attention to the cleanliness. read more

Ok, so do not go to this location. They apparently have an experimental menu. It sucks. They took off a lot of basic items and downsized each item. Result is a bad new menu. Smaller portions. And higher prices. All around bad. Just hit just about any other potbelly to avoid being taken advantage of. Just sayin. read more

There's nothing more satisfying than a good sandwich, especially when it's free. That's right FREE! You're probably thinking, "how's that possible?" Well I'm here to let the cat out of bag and tell you exactly how I scored a box of 10 sandwiches for free at this location. ******Drum roll please****** The fish bowl. That's it. Just place your business card in the fish bowl they have on the counter and who knows, you could possibly be the next big winner of 10 sandwiches from that particular location. I mean how cool is that? ******Fine Print****** However, like all cool deals, there is some fine print. You are required to order all 10 sandwiches at once and you have to pick them up at the same location you won them from. This deal is null and void on delivery. Trust me I tried, but for 10 free sandwiches a quick drive to pick them up is worth it. I shared my 10 free scrumptious sandwiches with my coworkers and we had a really nice group lunch. Everyone was really happy with their selection and I was just happy to have an actual lunch hour for once. Talk about a win, win situation! All in all, my order was correct and on time. All I had to do was just go into the store and grab it. I didn't have to wait in line and the person who helped me get my order from the back was very nice. Next time I have to plan a big corporate lunch, I won't hesitate to place an order here. read more

Back before the large scale expansion of Potbelly's the sandwiches tasted better because the ingredients fresher or they just took more time and care making it. These days the sandwiches are still good and they've added great options to the menu including salads and now a wider selection of sandwiches and varying sandwich sizes to fit your tastes. Being hungrier, I opted for a BIG sandwich and got the classic wreck. I don't know what it is, I always have liked the wreck with all sorts of ham and roast beef and salami. Every Potbelly's tends to look alike with their slide refrigerator door and dark wooden interior. An elderly couple in front of me had never had Potbelly's before and was taking suggestions of what to put in their sandwich. I have learned over the years that I like everything but oil and tomato (the peppers have enough oil as it is). I ate my sandwich and found myself satiated, unlike the previous midget sized sandwiches they used to serve. Now if only I would have some common sense and buy some of that mustard to take home, it is fierce! read more

The sand which was great, the Mac and cheese was little too cheesy but it was still delicious. The staff was super kind, my first time at potbelly's and I didn't know the menu and the staff was not rude. Would come here again! read more

Potbelly has a new milkshake flavor called Peppermint Twist. But here's a little tip: it's not twisted with anything--it's just peppermint. So you need to do the twisting for yourself and pair it up with another flavor. Let me tell you that the peppermint-chocolate milkshake is lights out. Even in sub-freezing temperatures. And if you wear a big coat you can totally sneak it into the Davis Theater. Wink. read more

I've only eaten at this location once since I am rarely in Lincoln Square, but I love a restaurant that treats its customers well! I ordered my usual turkey-prov, but the employee accidentally made it with swiss instead. When the sandwich-topper employee asked if I had the turkey-swiss, I said no, turkey-prov, and he immediately re-made it. When I got to the cash register, the manager apologized for making me wait (which I didn't mind at all--I didn't have anywhere to be!), and gave me my sandwich for free. I was completely shocked, but very appreciative. He was so nice, in fact, that I still feel guilty about never going back, and sometimes think about taking the train up to Lincoln Square just to return to this location, even though I would probably pass at least eight other Potbellys on the trip up there. read more

I've been to Potbelly twice, each time I wasn't impressed with the sandwiches. They were ok, but not as great as people were telling me. I tried different versions of the vegetarian sandwich and both times I found it bland. The best part was the bread which was lightly toasted so it was crispy on the outside and soft on the inside. The ambience of the place is like a typical fast food joint. It was clean, but loud and full of screaming children. I felt like yelling, "someone spank that child already!". If you choose to eat in, don't bring anything to read because you will be distracted. read more

This is your standard Pot Belly. The sandwiches are great, the place is relatively clean and staff is friendly. My favorite sanwich is the TKY skinny (turkey and tiny if you are watching what you eat), love the smoothies, milkshakes and chocolate chip cookies. Sometimes during the week they have a musician belting out some sweet melodies on his/her guitar. I like this Pot Belly because there are some neat boutiques around that you can do some shopping at. There is one that I have yet to try I just have not had the time. Soon as the weather gets warmer, I'm there. I'm a fan! read more

Potbelly kick: two times in two days. Yeah, I'm on a roll, here. It would be silly of me to pretend that I ever get creative and try different sandwiches here--I've been on a Turkey & Swiss on "regular" bread since I was 16. I've sampled the Wreck, contemplated the PBJ, but always return to my tried and true (add mayo, lettuce, and onion, please). Why is it that Potbelly employees always seem to be overly enjoying their job? They have a smile when they greet you to take your sammich order, have a smile when they pull it off the toaster track, and have a smile when they're bagging up your order at the register. This location is no different than most experiences I've had at various locations. Nearly every time, it looks like they're having so much fun, I'm ready to jump back there with them and ask, "Mayo, mustard, hot peppers?" I like that the Potbelly chain has been slowly expanding its offerings over time: first we had the Skinnys, now we have the Bigs, they've got salads (yet to try), they have little sides you can buy (right next to the Orangina) like potato salad, coleslaw, macaroni salad. I noticed that now, they have hanging signs about combo specials--a sandwich, chips, and a fountain drink for about six and a half bucks--not a bad deal! As this is my neighborhood Potbelly, and a rather fabulous one, you can count on my patronage...I doubt I'll make it 3 days in a row, though. I'll have my own Potbelly soon if I'm not careful! read more

Although I realize that this is a chain, and yes, a Potbelly is a Potbelly. I did notice a difference when my son and I went here. 1. The sandwich seemed like it had more meet than the place I frequent. 2. I actually tasted the "Smoke" in the smoked ham - making the sandwich so much better. This place was very nice and clean and airy. Very nice staff. A nice outdoor patio to sit and people watch. It's too far from my place to go on a regular basis, but close to my hairdresser, so I will be back as often as I go back to get my hair done, cause I am always hungry after that! read more

I actually really like this place a lot, and I know it's in Houston but I never got around to eating it untli I moved to Chicago. I've gone to the location in Lincoln Square several times and tried about 4 different sandwiches w/ different add ons. Every time is great and the're all CHEAP (about $6 if you add on some things). I understand the shakes are good but I'm not really into chocolate. I will always go here when I need a quick sandwich. read more

So, yea it's Potbelly's, but sometimes, all a girl wants is some consistency. The location is super convenient, at least for a couple more days, but the consistency simply isn't there. I've been to this specific location 3 times in the last couple of weeks. When you stop judging me, please read on. Some of us are moving and don't have time to cook, alright? I digress...so 3 times, 3 different order takers, 3 different filling/topping placer persons (do they have a title?) and 3 different cashiers. Well, i'm possibly lying about the cashier part since I have been too tired to notice that many specifics. What I have noticed is I placed the exact same order all 3 visits (shush, I know what I like). Somehow, it's like that gossip game you're forced to play in junior high by whispering one thing into someones ear and it gets passed down the line until suddenly the original thought is completely out of whack and you've learned how quickly gossip can spin out of control. Stop pretending like you don't know what i'm talking about! So, order placed, same exact thing, and each time I get home, happy about the dinner I am about to partake in...what? This is lettuce. I hate lettuce. I would never, ever order lettuce. WTF? I pick off the lettuce and continue eating even though my lovely sandwich now has that nasty lettuce-y smell. The next night, sandwich is devoid of any toppings except a tiny pepper and a sliver, literally, of tomato. Seriously, I am never there during a busy time or when there is a line of any sort. And it's a sandwich - not difficult. In the interest of fairness, the employees are nice and I like the food, but, am thinking I won't be missing this location after leaving Lincoln Square. read more

Nothing special about this place. The sandwiches are typical Potbelly's fare - a bit on the small size and passable. The staff here is kind of slow and spacey at times. If you eat in be prepared for lots of kids running around. read more

I had my worst potbelly experience in this location. Normally I do not write reviews for chains because it is pointless but this place needs to check their inventory whether they are fresh or not. I was served a vanilla malt shake with a cookie that is super super old and soft (you know the tiny cookie that comes with the shake). That little cookie needs to be fresh, hard and crunchy. The ice cream they put in my malt was also funny tasting and it was literally the last dip in the box. The guy barely scooped it out. Dude! just open a fresh box! My stomach did not feel good at all after that shake. And I get this thing like once a month so I know how it is supposed to taste like. The sandwich that I was served was not fresh either, the brad was totally old and it still did taste old after toasting. The edges of the lettuce was yellowish. I am not going to this location again. If I was not in my car when I noticed these things, I would go back and return everything!! read more

I needed a sandwich delivered to a nearby school very quickly, and they were able to deliver it in 15 minutes. The man on the phone taking the order was very patient and came through in the clutch. Great place, great people. read more

This crew was on TOP of it. They were slammed when I walked in but immediately took my order and quickly moved the line along. The woman with the purple lipstick was showing a newbie how to do everything quickly and the cashiers/sandwich/salad makers were all super friendly and fast. Thank you for a pleasant experience and a tasty salad! read more

Honestly, a chain sandwich shop is a chain sandwich shop, right? And in some respects, sure this Potbellys is an average sandwich shop, but the staff here elevate the experience so that I really enjoy coming here with my son. Everyone who works here has been so friendly, welcoming and helpful when I've been in that it really brightens up my day. If you want a quick bite in a friendly atmosphere while you're in Lincoln Square, I'd say this hits the spot. read more

Really good sandwiches here, and pretty good music. Staff is very nice and if they put an ingredient in your sandwich you didn't want they give you another sandwich for free! Clean place. read more

I love potbelly's as a great fast food joint. I believe their ingredients aren't as good as before, but I still find my sandwich (Pizza: no mushrooms, no pepperoni, yes extra cheese, tomatoes, onions, hot peppers) delicious. There aren't that many options for vegetarian, and I haven't even tried the vegetarian sandwich as I like my pizza one too much. I almost always get their chocolate oatmeal cookie. Its soft, its gooey, and I'm in love with it. As I said in my Cookie Bar review, Potbelly knows how to make a good cookie (Large, soft, delicious). read more

There's nothing stellar about the chain or about this Lincoln Square location. But when I come here, I know I can get a tasty sandwich made quickly for not a lot of money. This location offers outdoor seating not far from The Square which is really nice when its warm out. And if your timing is right when you're here, you just might get a very interesting ear-full from the woman selling Streetwise who camps out right by the door. read more

I mean it's a Chicago sandwich legend. I don't know what else to say. The sandwiches and salads are delicious and their divey decor and 90s music is always a plus. I recommend going when they have a live musician going. Don't be afraid to ask for off the menu items because they will usually whip it up for you! In addition, eat an ice-cream sandwich made with their fresh cookies. It just might change your life. read more

I'm a fan of Potbelly's sandwiches, and especially their milkshakes, but I'm reducing a star because of their delivery guy. After the speedo helmet wearing delivery guy gave me my food, I tipped him a decent 18%, and I'm not sure if his math was off and thought otherwise, but he made a comment with a lot of attitude. He said that next time I should give them my last name or unit number so that he can tell which unit was mine (and I did give my unit number, this is not my first time ordering for delivery). He said in a very rude tone, "I don't know if you're Elizabeth, or Johnson, or unit 3 or what, but next time be more specific." Honestly, the guy taking the order should have given him all the info he needed, or called me if they didn't have it. They should figure that out instead of being rude to the customer. That guy sucks! read more