Well Tom was just splendid!! However..everything else was just adequate. That duo deal for '9.95' really pulls you in!!....the portions were jus ridiculous. I was served my side salad and could see the plate through the (one layer of leaf). Unacceptable. Too much dressing. I ordered a salad, not a soup! The main meal (Pad Thai) was just disappointing. Bery slimed, gooey, somewhat gelatinous? Just not good compared to all of the amazing small and local businesses I frequent. Was going to bring the twins here but I won't now, they would still be hungry after leaving. But Tom was great. read more

Noodles and Company - Pad Thai - Noodles Near Me - Chicago, Illinois

Your food will be fine, but the team members will just walk past you hitting their vape. If that's not your thing, then probably choose another spot for lunch/dinner! read more

We've ordered delivery from this locations a few times when we don't have any food at home to cook. It's fast food style pasta so it's not mind-blowing, but it definitely does the job for a quick, filling meal! My go-to is the penne rosa -- the penne noodles are in a spicy tomato sauce with mushrooms and spinach. I top it with the parmesan crusted chicken, which is really good! It delivers nicely, the biggest issue is that the noodles can sometimes be a bit soft. read more

Noodles and Company - Noodles Near Me - Chicago, Illinois

Great food, but horrible customer service. He asssumed my friend I me were paying together and when we weren't, he rolled his eyes and had us pay seperatly like we asked. And then, the tip wasn't working because I thought it was a touchscreen and he was yelling "ITS NOT A TOUCHSCREEN. Use. The. Buttons." And it was so embarrassing. The buttons didn't even work, so you couldn't tell what tip you were even choosing. I tried to do the lowest tip but the arrows weren't working, so I just clicked a down arrow, and it just automatically clicked 20%. Excellent food, but horrible customer service. He was making rude faces the whole time. read more

Just wanted to write a quick review to share how impressed we are with Tom at this location. My daughter has Celiac's and he is always so diligent, kind, and sensitive to ensuring her order is safe! read more

I used to like Noodles & Company. Fancy Pants Mac & Cheese, Japanese Pan Noodles? Why not! It's been a while, and this week I went back, ordered the Impossible Orange Chicken Lo Mein, and once home, looked at a sad little bowl with even sadder breaded and limp Impossible wedges. Lean Cuisine comes to mind (one of their paler spaghetti dishes featuring 2.5 chicken nuggets on top) -- not sure the sauce on the bottom (lots of it, in my case) improved anything. Overpriced and (once more) sad. The 2nd star is for the nice woman who took my order. read more

Terrible Wisconsin Mac and cheese. Just plain noodles with slight string cheese sprinkled on top. I've been a long time noodles customer never had it this bad. read more

Noodles and Company - Noodles Near Me - Chicago, Illinois

ORDER WAS WRONG AND MANAGER WAS A NIGHTMARE, NEVER RESOLVED PROBLEM. We had a to go order but the noodles were dry on both meals- they forgot to add the sauces. I called back to let them know and the manager told me that the noodles "absorb" the sauce if I wait too long to eat them, that's why I can't see any sauce on my penna Rosa or my husband's mac and cheese. I mean, come on. Has that ever happened? And then why would the veggies be dry too? We literally just picked up the order less than ten minutes ago anyway, I asked him to check the time stamp on my order. When I told him we come there all the time and clearly some sauce was missing (it was a fluke), there was no sauce on the veggies or bowls or anything, etc. the manager still kept implying that I was wrong, as if I was looking for a free meal. I wasn't looking for a free meal, I was looking for the meals I paid for! I offered to bring the noodles in to show him and he said he didn't want me to bring them. He told me to come back and they'll have the dishes ready for us, but when my husband got there about 10 min later, they said they wouldn't make us the noodles without giving them the old noodles back! Plus my husband said there were lots of other people there with complaints about their orders being messed up too. Honestly we live so close and go there a couple times a month, but we won't be going back to this location. They've messed up our orders before (i have a mushroom allergy and occasionally they forget to leave them out) but they were willing fix the issues before without making us feel like criminals. This was petty and insulting. My husband was so mad lol. I mean, was it worth losing steady customers over a $13 meal? Smh read more

the mac and cheese tasted good but like it was deadass so small of a serving like bro i was like who is dis gonna feed??? guy was rlly nice tho we got a small but it barely filled the bottom of the container read more

Walked in and right out. Cashier was very kind and my food was ready in 2 minutes. I commended him since my old noodles where I used to live had the most god awful service and often lost orders. Food tasted good even after my train ride home read more

I had a delivery order snafu through Uber eats - I ordered it for pickup instead of delivery which is what I wanted - I called Tom like three times and he and Dan at the 3419 N Southport location helped me figure out a way to get me my food. I feel very grateful for them because I had an unquenchable hankering for the noodles. Very very good service!!! They should get raises!!!!! Promotions!!!!! Free cookies!!!! Anything !!!!! read more

They went above and beyond to correct a bad delivery order. New order was amazing as always.

As long as you don't expect much, you'll be fine. The food is corporate; meaning, it's designed to please the widest selection of people by offering the most mundane flavor. There's nothing outstanding here, nothing special or remarkable. You get basic noodles, of different varieties, with a variety of sauces/toppings, on an assembly line. That's not to say average is terrible; that's to say, average is average. If you need a quick meal without much fuss or delay, Noodles & Company is A-Okay. You'll get some nourishment at a much lower price than you would at a fancier sit-down restaurant. When you go to Noodles & Company, you've got a pretty good idea what you're getting. I found that the portions were reasonable sizes, and I like that. I don't want to be carrying around leftovers when I'm going to the Music Box. The restaurant looks clean, and is well-lit. My friend used the ladies' room, and she reported that it was clean and stocked with the necessaries. I was able to find a vegan entrée - the Spicy Peanut Saute. It was fine. My friend had the spicy Korean beef noodles, and she liked it. She said it was only mildly spicy. You order your food at the counter, and a staff member brings it to your table. You do need to bus your own table. Noodles & Company is a quick, convenient dinner option when you want decent food at a reasonable price, and aren't looking for a fine dining experience. It's fast food. It's a good option, if you don't want to spend much either. read more

My friend is obsessed with this place so I finally tried it! I had the buffalo chicken mac and cheese which was a little sparse on the chicken and heavy on the onions so I would recommend doubling up on the protein! They also have Coke Freestyle here which I LOVE. The reason I'm giving them four stars is because when I was filling my cup a fly came soaring out of the soda tap. It was alive and well so maybe it was just nesting up there for a moment but I'm never thrilled seeing bugs. Overall, the service was super friendly and I really liked my meal so I will come back, I just hope they scrub down the Freestyle machine! read more

The lazy young lady who finally took my order, had a less than professional attitude to put it mildly. I walked out. Attention manager, this is not good! read more

Awful. Close this place and get us some quality local food. Smells like an aquarium cafeteria when you walk in and gives laughable portions of the food that is actually nutritious(see broccoli in photo) Step it up or get off Southport read more

Noodles and Company - Noodles Near Me - Chicago, Illinois

My daughter loves noodles -- specifically Noodles & Company. I take her there because I love her. Lately, it's more commonly been delivery. However, as much as I love her, I don't think I can do it again. They keep taking the 1-2 things I like off the menu, but my main complaint is that I want a more consistent experience. Sometimes the food is decent (flavorful, served hot) and sometimes not. Sometimes they are really skimpy on certain ingredients or on the overall volume of food. Sometimes my order is right and sometimes not. Example: This Pad Thai with Shrimp (photo was taken before it was touched at all). Where is the cabbage (supposedly "napa and red cabbage" included) The peanuts?? The green onion? Why is the egg just one huge burnt piece? Why is there a huge glob of stuck together noodles in the center? It tasted like plain noodles in a sweet sauce without any others flavor. The container was also about half full. It's great that the food is cooked to order, but it still needs to follow the menu! read more

Noodles and Company - Where are the rest of the ingredients? - Noodles Near Me - Chicago, Illinois

I've always been weary of stepping into one of these locations because I once was hit by their outdoor umbrellas at the Old Orchard location. I have learned to forgive and walked in on my lunch as Potbelly's was extremely packed. I walked into an extremely clean location. The cashier was very friendly and didn't mind that I took my time reviewing the menu. I ordered the Mac & Cheese, even though I knew that I wanted some protein. Oh well. Anyhow, they bring the bowl to your table which is really nice of them. The noodles were perfect, not overcooked and not under-cooked. It also had shavings of cheddar on top which is great, more cheese please. It was actually very tasty and enough for two people. I will definitely try them again. read more

Noodles and Company - Spaghetti n Meatballs - Noodles Near Me - Chicago, Illinois

My kids have like 7 scooters scattered throughout my place, no longer in use. They are annoying and getting rusty. Why don't I throw them out? I don't know. But there is something nostalgic about them. Much like Noodles. It's not the best, not the cheapest, but it's about the only think my kids agree on for food, and it sure is good and churns up good memories. And because of that, we average ordering from here 1-2 times a week. Never have issues. Until today. So I put in an order over the phone, and show up and it's closed. Lights off, door locked, no one home. Sad, but whatever. I call back and say the place is closed, but the person on the phone starts saying it isn't. Ummm, I'm like standing outside. Oh, she is actually in a "central location" and it's open in their computer. Ok, fine. I just want a refund. Oh, you can't do that, I have to put in a request on the website? Ok, fine. Oh, there isn't a place on the website I can do this? Ugh. 30 bucks I won't get back, but hey, I have a good story for Yelp, right? Hopefully there is a moderately satisfactory ending to this and I can update my review with more stars. Noodles, we will be back, but this hurts. Real bad. read more

first off Phyllis took my order and handled cash then proceed to keep the same gloves and fill a bowl of chill and the use the same gloves to pick up rugs from the floor. from phyllis i requested chop stick and they went out of their way to ask if i wanted a fork and i said "no just the chop sticks" well i'm not sure why they bothered asking when they neglected to give me either fork or chop sticks. i had to go back in and ask for any type of silver wear and was disrespected by the worker with a hickey on his neck and a big mouth. prob won't come back read more

The food here is what you expect of noodles and company, so no complaint there. But the last and only two times I've come in there during Covid, the associate wearing a head scarf was not properly wearing her mask while making/handling food. In the time of Covid, it's imperative that you cover your mouth and nose, and not only after people have seen it uncovered for 5 minutes. I won't be back until they start enforcing better mask rules with their employees. read more

Food sucks! No flavor I'll never go back again Who is my first time going there I thought it was going to be really good but I it ended up being a big disappointment. read more

Tried them for the first time today via Uber Eats delivery, and yum! I love that I can customize each dish, and the portions were just right. I knocked a star off because the food didn't arrive as hot as I would have expected, and charging a dollar for a tiny slice of baguette (though it is perfectly toasted and quite delicious!) is a bit over the top. I'll definitely be back. read more

Brianna is fantastic. Very helpful and welcoming. Pasta was excellent, service was better.

I used to enjoy coming to this location. They have become VERY sloppy. We asked for an extra plate and it was dirty (see picture). The forks they gave us were all dirty looking-nasty water spots-we wondered if they were really clean or not. We cleaned the with our napkins to make sure. We went to the woman's restroom to wash our hands before eating and the odor was unbearable, it smelled of sewer. It was just horrible. . The food was good though but not sure if I would return. read more

Good food that meets expectations. A nice way to present familiar dishes. The woman behind the counter seemed a little surly. I understand that you're working a cash register taking orders in a fast casual restaurant, but you can still be pleasant about it. On the bright side, the guy that brought us our food was friendly. read more

I don't generally complain about restaurants-especially quick service restaurants like this. But...I ordered from this location on UberEats and I added a baguette to my order which cost $1.10. I realize it was advertised as a side item, but for $1.10 I was expecting to get more than this small slice. This looks like it's worth about $0.25. So anyway...wouldn't recommend the baguette lol. read more

Noodles and Company - The "baguette" that I paid $1.10 for - Noodles Near Me - Chicago, Illinois

I love the variety of pastas at a reasonable prices. Always fresh, always good. This is definitely my favorite place for a quick pasta bite. Staff always with good attitude and good positive service. read more

I ordered Buffalo Chicken Mac & Cheese and the noodles were dry with barely any sauce.

Another soft opening?!?! I'll take it! I love Noodles & Company and think it's a huge step up from other fast food noodle counterparts (Fazoli's, anyone?!). I like the smallness and simplicity of the menu, but the creativity of the dishes and the ability to fit anyone's palette. As usual, I ended up going with a grown-up mac n' cheese dish, full of tomatoes, bread crumbs, bacon, and meatball-y goodness! The friendly employee at the counter insisted that, since it was the soft opening and everything was free, it would be a good idea to throw on a bread, a side salad, and a free dessert. Sure, I'll take it! I was pretty hungry, but the portions are pretty substantial, and I couldn't quite finish everything. I saved my cookie for later :) This location also has the pop machine of the future. Seriously. It's this giant chrome looking thing with every type of pop you can imagine, and every type of flavor you could ever imagine there being for pop. I am sold solely because they have every freaking flavor of Fanta possible. STRAWBERRY FANTA!!! Muy delicioso! My one critique is that, since the restaurant is small, the pop machine is located in a corner right next to the counter. Since it was busy today, the line for the pop machine crossed in front of the registers, and it was a slight traffic jam. Apparently this place is a much-needed fast food option for all the people who live and work on Southport. Nearly every person who saw me with my to-go cup asked if it was open to the public yet. Sorry, guys, you gotta wait a couple days... but go hungry, and leave happy! read more

So this is the fifth time I've been here in a week and a half. Every time I come off of the construction site for lunch I literally beeline it straight to this restaurant and I never regret it. New GM is stellar and very attentive to the dining room and of the staff treat you like family when you arrive. Food is amazing for the price point Service is quick! And it's a classy casual as I call it Love this place more and more every time I come read more

Three strikes you're out, Southport location! Here's the thing: I love this chain. I have my go-to meal, I know exactly how I like it, and I ADORE it. I could seriously eat penne rosa at least once a week and not get tired of it. My problem? This location just doesn't execute the dish properly! They don't cook it anywhere close to the suburban/Broadway/Champaign locations' standards. They skimp - and the result is a dry, boring dish that makes me not want to return. The main problem: NOT ENOUGH SAUCE. I thought maybe the problem (the first and second time I visited) was that I added a protein (tofu), so I ordered a SMALL version of the dish, hoping less pasta would equal a greater sauce-to-pasta ratio. NOT SO. Not only was there not enough sauce, but there was ONE MUSHROOM SLICE in the whole dish. It was just a bunch of dry, sad pasta and tofu. I'm not giving up on this chain... but I have to say goodbye to this location. Too bad - it's such a great spot! DELIVERY ASIDE: Once I got their famed bike delivery - I think it was the second time I ordered. At the time, I lived TWO BLOCKS away (I had a hurt foot - I promise I wasn't that lazy)! The food arrived FORTY MINUTES LATER, COLD. Sadface. read more

Please note that this location failed inspection. Cockroaches? Yuk. Here's what the city had to say about this location on January 6, 2015. 8. No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors - comments: observed 10 cockroaches on wall behind stove in front prep area. Instructed facility to remove all pests and maintain. Recommend to contact a licensed pest control service. Serious citation issued 7-38-020. | 33. Food and non-food contact equipment utensils clean, free of abrasive detergents - comments: observed heavy buildup of food debris on the chicken cook press. Instructed facility to clean, sanitize, and maintain. | 34. Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used - comments: found dirt and debris on floors and drains throughout facility. Instructed facility to routinely clean and maintain floors with focus on areas under and around equipment and fixtures. read more

Noodles & Company... why do people love you so? We've dated a few times now, but I think we should see other people. You see, you're bland, and boring - and your place is always a pigsty. My momma always told me that if you're going to eat out, it should in turn should taste better than eating in. This just isn't the case. You're a great person - but I have to say goodbye. Pro's: Friendly Staff Con's: Bland Food Dirty Restaurant Food that you can do better at home read more

This location needs some serious HELP! When I stopped in on a Friday their were two cooks and one cashier. Peoples trash was everywhere, not sure if there was a clean table in the place. Everything was in disarray and their communication was horrible As it took me 15 minutes to get my food and there were only three others ahead of me. I normally don't go to Noodles anyways because I believe it is overpriced however, I definitely won't be back to this location. read more

Two times i've been here now both times seemingly wanting more after each visit. First time around I ordered the steak stroganoff and the second time I ordered the Wisconsin mac n cheese. As expected, the noodles from both dishes were not seasoned and overcooked. What should I have expected from a fast food type noodle place right? The steak in the stroganoff had way to much worcestershire sauce.. It really overpowered the dish and made it kind of unpleasant to eat. The sauce was decent, I felt like I was looking more flavor. In regards to the mac n cheese, that was a pretty simple and basic dish as well. I guess this place would be a good place to get a quick noodle fix but honestly don't expect to be mind blown for taste and quality. read more

Opening in a few days! - This NEW location is off the Southport stop on the Brown Line! Was able to come to this spot today (03/31/12) because Noodles & Company had an invitational Pre-opening, and anything we had ordered was free! We didn't go overboard, instead we tried new food-the Cheeseburger (bits of meatball, tomato, green onion, parmesan, & bacon with mac & cheese)Mac & Cheese and it was yummy! PROS: Parking: We drove there, and parked a few blocks away (no permit pass needed) Train: Southport off the Brown Line is RIGHT across the street. Enthusiastic cashier-who was very patient with my boyfriend and I while we chose something new to eat, who answered all of our questions with a smile and politeness. Pop/Soda: They have this fancy new (to me!) pop dispenser-where you could make DOZENS of concoctions-through a touch screen: Fanta Raspberry, Fanta Grape, Coke Lime, Hi-C Strawberry, Dansani-flavored water, etc. It takes a while to check out all the options, but then it's really quick! Food: Noodle dishes that you can customize any way you want- Yes I want extra mushrooms, or No I don't want any garlic! The parmesan chicken is THE Best! My boyfriend had The Stroganoff, and didn't really care for it--an employee came by when we were done eating, and offered that next time that happens-that we bring it back to the front and ask for something different-What a nice thing to say, and to help us out for next time! We've loved the Cheeseburger Mac, the baguette/ciabatta rolls, chicken noodle soup (big pieces of chicken!), Pesto Cavatappi, & Butter Noodles. Happy employees who made sure all guests had what they needed, offering boxes for us to take home our meal in. Yes, I love getting free food, but I also really like Noodles & Company in general-though it is about $18 when my boyfriend and I go to eat-and that's 2 regular dishes, with 2 proteins, 2 rolls, and 1 pop. I wish there were more 'deals' that they offered throughout the year-even a $3.00 off coupon would make me super happy! CONS: Directed to Noodles & Company more-so: Menu Location: the Large menu choices you have hanging to the RIGHT of the counter/cashier really need to be to the LEFT of the cashier so people can read all the choices before they order! it really makes no sense to have everyone get in line, and then have to walk to the RIGHT to read the menu, and then walk back to order. That seems a bit of a cluster-mess. Also-at other locations I have seen handy menus before one orders, so you can figure out what you want ahead of ordering. Some kinks to work out perhaps, or just my opinion. read more

I like Noodles & Co, I think they're a huge step up from other fast food joints. They offer healthier options, and you can basically pick and choose what you want. Mac n'cheese, pad Thai, spaghetti and meatballs....if it involves some form of pasta, chances are they probably have it. They also have soups, salads, flatbreads, and sandwiches. Sandwiches come with either 1/2 soup or salad as a side. Everything can be customized, and you can even get gluten free or whole wheat pasta as a substitute. They also usually have different themes for each month, this month they had a Thai hot pot, which was lovely. Huge portion (just like all of their entrees!) Lots of mushrooms and other veggies, with a curry broth and rice noodles. I also really like their Asian chicken salad! I frequent this location as well as the lakeview/Broadway one. At both, the service is outstanding, they always are so friendly and helpful. They go above and beyond, and always offer great suggestions! They also have a really great e-club program, they send you all kinds of great coupons. read more

I loved Noodles before -- so much so that I would seek out Noodles locations when I traveled for business and wanted cheap and good eats. Now that I live about a 10 minute walk from this location and know that there are numerous locations in Chicagoland, I'm a happy camper. I'm even happier since a friend won the business card drawing. Several of us met for the win last week. Two apps, entrees for all with drinks and dessert...we were full when all was said and done. We were treated so well! Gladys was amazing! She made the whole ordering process so easy and was very attentive to our needs. The manager, Jasmine, was great as well. I'm a semi-regular here anyhow but was extra impressed by the service during my most recent visit. read more

The service at this location of Noodles & Company is outstanding. The staff is incredibly friendly and helpful, and they really do go above and beyond in their efforts to provide outstanding customer service. In fact, the lovely staff is what makes this one of the better Noodles & Company locations in the city. They smile when they greet you and they actual pay attention to you, listen, and answer your questions. I have seen them quickly handle problems that arise (a member of my group didn't get the tofu they had requested with their dish - a new plate was prepared for them in no time) and show great patience with difficult customers. In addition to the great staff, this location is incredibly convenient and is right next to the Southport brown line stop. There also appears to be plenty of street parking in the surrounding neighborhood. This makes it easy to stop for dinner or pop in and grab lunch to go (you can order in advance through their website, let them know when you will be there, and your food will be ready and waiting). The food itself, although tasty, is over priced. A small plate of pasta from what is essentially a fast food place should not cost $10 or more, but I cough up the cash because I am paying for the sweet, sweet convenience of it all. I really like that you can customize your dish by adding extra ingredients (extra spinach and mushrooms for me) or requesting ingredients be left out (no onion, please). I love the Penne Rosa because it has just the right amount of heat in the spicy tomato sauce, and it always taste fresh and flavorful (try adding the chicken to fill out the meal). Finally, just about anyone can eat here. They have options for meat eaters, vegetarians, and vegans. In addition to pasta, there is salad, sandwiches, and soup. Gluten free? They will use their rice noodles in place of regular noodles in almost any dish. Do you have food allergies like I do? Check out their website for allergen information. read more