My primo suggested this place to me to check out since I love pozole. It's a quaint little hole in the wall with not too much seating, and authentic as it can get (seeing as how it's in Santa Ana). The broth tasted very clean and flavorful. The tortilla chips with all the different sides was pretty decent too. I have to admit though that I'm rather more of a fan of the dirty red pozole like how it's usually made. The waitress was nice and the waiter was very attentive to our needs. All in all, a good experience. read more

We alway come here and the food is always good but lately their service has been really bad ! They told they only had the patio available so we said that we didn't mind to sit out there, well they forgot we there and waited for 20 mins so we left and when we left I hear one of the servers tell the other that she forgot we were out there, they need to improve their service and remember when they have people outside in the patio !!! read more

Long waiting because the waitress (hostess)need to go lunch?. If you do not care of the actitud at the entrance, you will like the food. Great food. Lastima de customer service. The hostess is going in bad days or else? La mesera y el busboy there where excellent. "Por uno pagaron todos" Hostess Waitress Food. read more

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Love the food at this place. Been coming here for years but the prices keep going up and the less they seem to offer. This place is going from affordable to unaffordable. To the point where they should at least be offering complimentary chips and salsa. And if you're paying $20 bucks for 3 Guerrero Corn Tortilla sized Mole Enchiladas, YES YOU READ that Right!!! it should come with COMPLIMENTARY RICE and BEANS on the side but it doesn't. I don't see how they stay in business long term with these practices. read more

Great service! Great food it was worth the wait! Yes it doesn't get busy during rush hour but it was definitely worth waiting. Their orange juice and cafe de Olla are a MUST!! read more

Potzolcano - Chilaquiles verdes con huevos estrellados frijoles y carne asada medio cocido - Mexican Near Me - Santa Ana, California

This place is straight up fire. My bf and I were craving Mexican and I had been to Potzoldencano a few times previously and was craving their chicken pozole. It is a really small location in Santa Ana. Like tiny tiny, so expect a wait, every time I show up its a battle trying to find parking here, so keep that in mind as well. Their small lot is shared with other businesses and there are spots you can't park in as other businesses have claimed them. We got lucky this time around and parked right in the front. We showed up around 2pm (I was thinking we could miss the lunch rush) but there was still a 30-40 min wait. After waiting a bit we were called & sat inside. They have an outdoor patio section with heat but it was still cold AF so we were stoked to be sitting inside. I'd also suggest bringing a coat on a cold day because it gets cold inside from the server going in and out of the patio section. Alright now for the comida. I ordered the Medium Chicken Pozole, my BF ordered the Enchiladas Verdes w Pork. We also got this BOOOMB molletes. IDK the type of bread they use, but its refried beans & hella cheese. I mean, I am salivating at the thought of it. The pozole is bomb, plenty of chicken & hominy. They give you al the fixings for it too. & be careful, this Latina can handle her spicy & that red sauce they give you for your pozole is not to be messed with. Plenty of fixings & lots of options on how you want to have your pozole taste. Honestly, the medium is the way to go if you want to fill up. My bf enjoyed his enchiladas, the sauce is so good. I tried a bit of his dish & it was super good. Its big plate, and super filling. This place is not one to sleep on, trust. I have had their Cafe De Olla and its super super good. Piping hot coffee. They also have Agua Fresca, and a good variety. Be patient with service as this is a small location. Trust me, if you see people waiting out in the freezing cold on a Sunday its because this spot is amazing & def worth the wait! read more

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I happened to be in the area for an appointment and I was craving Chilaquiles, and this is where Yelp led me to! The photos on Yelp looked amazing so I decided to stop by. They're in a small strip mall located in the corner. It's easy to miss if you don't look for it closely. There is parking available, although it's a shared lot with the other businesses. I arrived around 9am on a Thurs morning, and most of the tables were filled inside, although they still had seats open in the attached outdoor patio with heaters. I was able to snag a table inside, although it was still quite cold in there. It's a small restaurant with just a few tables. By the time I left, there were people waiting to get in. Since I came there for the Chilaquiles, that's what I ordered. On the menu it's called "El Favorito". I got mine with roja (red) sauce and carne asada. It came with beans, coffee and OJ. The coffee was sweet - I believe it's a special kind of coffee. It was good, but too sweet for my taste. The Chilaquiles came out fairly quickly. I thought it would be a bigger portion based on the Yelp photos, but I was able to finish it all in one sitting. The chips were crunchy (not soggy) and the red sauce had a nice kick to it, but not too spicy. I didn't care for the onions on top, but maybe that's how authentic Chilaquiles is made? The carne asada was a generous portion and it was tasty and cooked perfectly. The dish came together well. It wasn't the "best" I've ever had, but it was good. Next time I go, I'd probably try their enchiladas. The service was good in the beginning and waned in the end. I had to ask for the bill, as they didn't check on me after they delivered my Chilaquiles. I would stop by again if I were in the area. The food is 4 stars and the service is 3.5 stars. The Chilaquiles dish is on the expensive side ($16.00), but the other dishes seemed to be more reasonable in price. read more

Potzolcano - Chilaquiles with red sauce and carne asada. Breakfast of champs! - Mexican Near Me - Santa Ana, California

***horrible service***!!!! do not go here unless you are looking to be disappointed!! 45 minute wait to sit in the patio and on a dirty table. mom orders a decaf coffe and it takes 25 minutes for them to bring it to her, and thats because i got up to complain. The pozole me and mom ordered never came after a 40 minute wait... so we just get up and leave.... sad, was really looking forward to having a nice breakfast with my mom, so **do not** go here, i definitely do not recommend, staff does not care about customer experience by the way, they can care less about these reviews, but just giving you a heads up. read more

Good food, decent service. Small location so if you show up during lunch there is always a wait.

HORRIBLE SERVICE + BLAND POZOLE!!!! waited 1 hour to get half of our order (that was wrong), and when I asked the waiter about my missing food, he said I didn't order anything?! After I reminded him of what I ordered, he didn't even apologize he just said he forgot and said it would be another 45 min My wife ordered the enchiladas without cheese, and he brought them with extra cheese!!. When he took them back, he told the owner it was our fault and didn't tell him. When the owner came to talk to us, we explained what happened she just said sorry and gave us the bill If you like to be called a liar and have 2 hours to kill on waiting for your food, this is the place for you. Just remembered to bring a snack to eat while you wait for your food read more

I went twice and tried the pozole and enchiladas.. the service was so horrible both times that the food didn't matter. The waitress argued with me because I told her she got my order wrong. She was ignoring us we had to get up to get our own napkins and salt etc. the fact she argued with me about how she took my order wrong was the worst part! We had a full conversation about the situation before I ordered and then she argued with me and had a horrible attitude. I'm the food wasn't that great that I can remember but that argument is all I can remember!! read more

pedí comida para llevar, más de una hora para entregármela, esto es un disparate. No es la primera vez que alguien se queja sobre el pésimo servicio que tienen en este lugar. La comida es rica pero el servicio es una basura. read more

Potzolcano - Mexican Near Me - Santa Ana, California

My Best Friend introduced me to Potzoldencano, and ever since then it's been one of my favorite places to go for Brunch. I absolutely love the Hot Chocolate, Coffee and Enchiladas from here. I totally recommend checking it out and eating here. You won't regret it. Love the vibes too. They always have Romantic music playing, fits the vibe of the restaurant. read more

Potzolcano - Mexican Near Me - Santa Ana, California

Service was horrible. Every time I try to go back and give it another chance it let's me down more than the last time. 10 years ago this was a great place my family and I enjoyed eating at. Now it is a disappointment of an experience. The food is bad, the service is terrible and even ordering out to avoid said terrible service, they got my order wrong and took it to the back to "fluff" and gave me back the same old food, disgusting. Who knows what other kind of shortcuts they take read more

I used to like this place. But the last time I went the pozole broth was soo bland and the meat (pata) was cold. They gave me a damn teaspoon to eat my pozole with. Also the containers for the trimmings for the pozole were so tiny so when you try to scoop it out it would fall on to the table. The service was okay. I'll never go back. read more

Great pozole. Coffee was delicious as well. Has a hint of cinnamon. Outside seating is super nice and will be back and already recommended to my friends read more

Muy decepcionado del servicio al cliente tiempo de la Comida 35 minutos para poder obtener mis enfrijolas choriceras y no estaba ocupado no quiero pensar cuánto tiempo tardaría si vendría en un día ocupado read more

looks like clean place but kind of sticky on surfaces but good pozole try another place and go here if theres nothing else read more

Potzolcano - Mexican Near Me - Santa Ana, California

Service blows Better management is needed. The flow is not there. They hardly ever answer their phone too lol A la verga read more

La comida excelente!! Pero hay 2 cosas que tienen que mejorar. La llave del baño lo tocan los que NO se lavan las manos al salir del baño. Deben de tener un código. O algo más higiénico. el baño también tiene un olor bien feo que sale a las mesas de alrededor. También deben de fijarse en cómo rellenan las tazas de café. El dispensador de café toca las tasas donde la gente pone sus labios y van de mesa a mesa. Veo que hacen eso cada vez que voy. Ya después no se me antoja el café. read more

Honestly food was alright took forever just to bring a plate of chilaquiles con huevo and the wait was as so long almost lost my appetite it was 2 hours. The waiters were nice but the service was so awful, had asked the waiter for a utensil more than 3 times n kept forgetting to bring it, food wasn't hot it was barely warm, had canceled a drink yet he still brought it. Honestly the worst breakfast restaurant in Santa Ana. read more

Todo decades to serve me my food. Apozole that all-ready está en la olla. Bad bad service read more

Potzolcano - two bags of food in the back of a car - Mexican Near Me - Santa Ana, California

Talk about authentic ! Great food and relaxing back patio. Was perfect for Mother's Day. read more

Potzolcano - Enchiladas Queretanas - Mexican Near Me - Santa Ana, California

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Came here with my family today and had some pozole it was so good, the service was amazing there is a wait especially on Sundays but it wasn't long and well worth it !! read more

Potzolcano - Mexican Near Me - Santa Ana, California

Not many places I would over look the service and give a 5 star review, because of the food, but here is an exception. I love the Pozole here! They give you a side of chile that you add to taste/tolerance. When I am craving Pozole I come here. It's so good I have never tried anything else on the menu and probably never will. The service is not great. But I will continue to come. read more

My mother and I go to Our Lady of Guadalupe -Delhi and after church we go to break. She was told that the coffee and food at Potzoldencano was amazing ! The coffee IS amazing! Full of flavor and warmth. If you've ever had cafe de olla in Mexico or made by your Abue you'll be transported back to those days. The food however, nothing as you'd expect. It was so bad, that we never went back. We miss going because of the coffee (it's that good), but would not go hungry and order a plate read more

Antes que nada muchas gracias por la comida muy deliciosa y los precios nada caros por la cálida de comida original y la música de calidad para mis oídos y el servicio muy atentos y amables yo comí enchiladas de Mole oaxaqueño y mi familia enchiladas verdes y pozole y Enchiladas ala mexicana y los jugos de naranja original sólo busqué este restaurante y me encantó 100 Gracias read more

We ate there in the outside patio service is slow but to make matters worse they have cockroaches. I let the waitress know and she said they do fumigate but it is an issue and then I was still charged for my coworkers plate neither of us ate any of our meal, never again!!! read more

Potzolcano - Roach crawling on table - Mexican Near Me - Santa Ana, California

I have been frequenting this place off and on for 5+yrs. I am updating my review and dropping the stars. The lack of staff continues to be an issue. It is Wednesday morning. All 5 of the interior tables and 4 exterior tables are filled. T I counted a total of 4 staff. A woman who was the hostess/server/bus person. She had to handle all of the tables on her own. Ridiculous. She was so nice and tried to be attentive to all. All of the tables had to follow up with all request. Refills, checks, etc. Owner/cook 2 sous chefs. The food is still great, they have greatly improved the outdoor seating area. This has made me frequent less and less. Things/places are already ridiculously slow. If you have patrons willing to visit. Have the staff to take care of them. read more

Potzolcano - Milanesa de res. Enchiladas verdes rellenas de queso - Mexican Near Me - Santa Ana, California

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Food is amazing and the wait time might be crazy sometimes . But the food is really good and people are friendly

So I decided to try this restaurant and I regret it as soon as I paid.. prices aren't as advertised! I was forced to buy something else because she had put in the order already and and only manager can do that and he wasnt here (I hadn't even paid yet) I know due to inflation prices went up but 15.50 for a fucken small as simple torta? Can't even enjoy the food like that.. Posole was plain they forgot to give me the condiments had to go back in ask after I checked the bag... 60 bucks down the drain ASK PRICES BEFORE ORDERING NO ONE GET FREE MONEY TO JUST PAY ANY PRICE FOR SHITTY FOOD read more

This place was no good. Party of ten our food was cold, they give you an actual avocado and you gotta peel it yourself or make guacamole yourself. The chili relleno was not covered in salsa or didn't even have the egg covered. The water melon drink was just in water it's like they just got the watermelon and put it in the blender. First time going and for sure is the last for myself, my family will not be coming back either. read more

Este es uno de mis lugares favoritos, la comida está deliciosa, pero el servicio y lo tardado que son es realmente increíble, ojalá y mejoraran porque por culpa del servicio ya pensamos si está bien seguir comiendo ahí. read more

Disgusting they re-use the same pozole toppings from other tables. Lots of flys while ur eating. Employees seem like they simply do not want to work. Dishes feel and look un clean. read more

Potzolcano - Same topping that were sitting in a table previous to us. Nasty yellow bad quality - Mexican Near Me - Santa Ana, California

Love their food good service would definitely recommend to come with family and enjoy a nice warm breakfast they have good tasting pozole great menu options read more

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Hubby and I were being sorta lazy this weekend...we were both suffering through colds and had to force ourselves to put on pants and leave our zip code. Soup sounded good so we decided to check out Potzoldencano. Be ready for a wait. It's not exactly run like clockwork (possibly understaffed) but your patience will pay off. The first person we encountered didn't speak English but everyone else that helped us later did so don't panic if your Spanish isn't up to par. Food here was amazing. I decided on the pig's feet posole. (It's not everyday and every place you can get this.) AND the enfrijoladas choriceras. Oh and the cafe de olla. Hubby went super carby and got the bisquets and the molletes. Pretty much everything was delicious. The posole comes "white" which doesn't mean it's lacking in flavor. It just doesn't have the spicy for which they give you a little ramekin of flames harvested directly from the depths of Mordor. Needless to say, go easy on this. In my hubris, I threw in three spoonfuls and lived to regret it. I got the enfrijoladas with the panela cheese. In retrospect, I think I would have preferred the version without the chorizo topping. Overall it was a pretty salty dish but also a guilty pleasure. The bisquets were also really good but I preferred the free warm roll they give you. And of course...the coffee. I think we got full on the coffee alone. It seems so simple but yet so delicious. We definitely want to come back, hubby prefers that there isn't a wait but we'll just have to find a way to distract ourselves! read more

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Food was awesome!! The service was quick. The whole experience seemed really pleasant. Will definitely come back soon!!

Long wait for service. Ordered my food to-go and it wasn't until I got home that I realized it was incomplete, they forgot part of my meal.

As someone who comes from a Mexican family, I know what good and pozole is and what is bad pozole. Though this place has several items on the menu, I only come here during cold days for their pozole because there's tastes authentic. The only thing I don't like about theirs is they use lettuce instead of cabbage so it gets a bit soggy for me. This is specifically to me and I know many people who prefer lettuce over cabbage in theirs. The main reason this place gets a four is due to the small space. I have driven here many times and left after finding out there is a 45+ minute wait simply because they can't fit many people inside or into the tiny patio. Additionally, the parking lot is horrible and almost every time we have to park far down the street or at a neighboring parking lot. So if it isn't busy and you can find parking, I recommend trying it out! read more

Potzolcano - Pork Pozole - Mexican Near Me - Santa Ana, California

La comida está buenísima, el pozole obvio me encanta PERO cada ves que decido venir con mi pareja, encontrar estacionamiento is a bitch, una ves se llevaron mi carro, la espera es larga y cuando te sientan te avientan en el rincón que quepas. Te traen pan a la mesa y no te dan platos, literal estaba poniendo mi pan arriba de mi teléfono porque ni servilletas me dieron. Las tazas ya las cambiaron pero las blancas que tenían sin mencionar las jaras de café que están todas embarradas de huevo. Te quejas y te ven feo pero venir de ves en cuando está bien solo por la comida, no el mal servicio que apesta. Lo siento pero no solo es tírate la comida en la mesa y pagar. No es cárcel read more