Well what can I say about Shredders Pool Service? Christopher simply killed it! A little backstory,…read morewe recently had our pools' vinyl replaced and pool refilled at the house we rent. This, once completed, required adding the necessary chemicals, balancing etc. Needless to say, both the company that did the liner and previous pool service co we used were being difficult with our landlord and didn't want to do the service once the pool was filled. Due to the time(1week) the pool needed to settle, the back and forth with them, the landlord and no chemicals, the water turned green. Now, we not only had to have the chemicals added/balanced, but had to do the shocking process for the algae and filter cleaning. I went ahead and started help the landlord look for a company to jump in and take care of it. I was blown away to see how many companies we reached out to that didn't bother replying, were hella unprofessional, shady or wanted to add crazy charges/services. Long story short, my supervisor referred me to George who had a network of pool service companies he sourced out to. George highly recommended Christopher from Shredders Pool Service but, due to my recent experiences, I was skeptical. That same day Christopher reached out to me, I gave him the breakdown and forwarded his info to our landlord. She had him come out to assess the situation, was completely transparent breaking everything down. She ended up hiring him and man o man he totally killed it! He arrived when he said he would, communicated exactly was going to be done, did what he said, came back multiple times making sure everything was good and we couldn't be happier! This guy definitely loves what he does and you can tell! I didn't realize what a bad job our previous pool co was doing(I have a list) until Shredders came along! Seriously though, when things are done properly, your pool experience is on another level! If ya got a pool, spa or whatever and want some top notch service, I'd recommend Shredders every single time! Hands down, he is definitely the way to go! Thank you again for the best service Christopher, my family and I appreciate you!

I can't say enough good things about this pool service! From day one, they've been reliable,…read moreprofessional, and genuinely care about the quality of their work. My pool has never looked better!

So far so good Orlando has been amazing, communication and prompt response is valuable when running…read morea Airbnb business.

The service started well: the team arrived on time, appeared professional, and initially performed…read morea thorough job. However, over time, I began noticing damage to the newly painted rocks surrounding my pool. First, Orlando used a wire brush to scrub the pool surfaces. This is not appropriate for a rock pool and, in my opinion, caused damage to both the rocks and the waterline tile. Second, there were issues with equipment selection and usage. Orlando recommended a vacuum that was not suitable for the curved radius of my pool steps. I repeatedly expressed my concerns, but they were not acknowledged until I contacted a Hayward representative, who confirmed that the equipment was not appropriate for my pool's design. Finally, after only two weeks of service, Orlando informed me that a friend of his would be taking over the pool maintenance, he was very ice, but new and inexperienced. Overall, I found the level of pool maintenance expertise and service quality to be disappointing. Based on my experience, the knowledge, attention to detail, and care provided fell well below my expectations.

Quick and excellent response and service from Juan! I just bought a home and I've never owned a…read morepool before. He came out the next day and reconnected the vacuum, cleaned the filter, killed the algae that started growing and added necessary chemicals. All for a decent price and didn't try to contract me for monthly service. He explained the simple steps to treat the pool myself! Go to Juan for all your pool servicing needs!

Juan responded promptly to my service request and was able to assess the pool concerns that I was…read moreexperiencing with my current pool maintenance team. We had two drain covers that came off from the bottom of our pool that needed to be repaired and replaced. Instead of draining our pool to take care of this like other pool guys suggested, having to wait for the repair, then refill it, then get the right pH balance, and also having the pool out of service during that time period; Juan was able to offer an alternative solution: Repair the drain covers with an air drill! This required no down time, and most importantly no draining of our pool. He was done within 1 hour! Nice guy, reasonable prices, and I will consider switching to JP Pool Service for our weekly pool maintenance.

GREAT help, over a simple issue that was fixed in no time. We appreciate the quick turnaround and…read moresimple fix. Thank you!

Adam is knowledgeable and professional. Performed the difficult job of replacing pool lights. I…read morerecommend him.

Matt is the best! Reliable...every week hes here. He has an automated billing service. If he cant…read morecome which is rare he will notify his clients. He keeps the pool spotless. Hes been servicing us for over a year. Hes available by text with questions. The best pool service for sure! You wont be disappointed!

I have had the pleasure to have Phil take care of our pool for a little over 7 years now. He has…read moretaken our thrashed pool from nasty to super clean and amazing. Over the years we have had it re-plastered and upgraded the equipment. There has never been a time where we couldn't just go outside and jump in the pool and enjoy ourselves. He has gone above and beyond for us. I recommend his service any and every time someone asks me about how I keep our pool so wonderful.

Michal and the Crystal Waters team were fantastic. Very friendly, professional, and super…read moreresponsive through the whole process. I hadn't used my hot tub for quite some time so I contacted them for their deep cleaning services. Michal did a phenomenal job and I feel completely at ease when using my hot tub again! I'm so grateful to have found the Crystal Waters team. Great value for their services - 10/10 would recommend and use them again!

I'm so grateful to have neighbors that share referrals, which lead me to Crystal Waters - by the…read moreway, I'm in Studio City, so don't be fooled by their location being in Irvine; they service far and wide! My hot tub is LITERALLY from the 70s and while the tub itself has been well taken care of, the remarkably old piping was not as well cared for, but our technician is not only so wildly kind, patient and informative, but he made it his personal mission to help rid my water of the constant rust deposits. It took a massive deep clean, a new filter, several filter hose downs, and Herculean patience to finally get through the bulk of nearly 50 years of build up, but I have the cleanest and coziest water I've ever had in there. If only he could help me with the rest of the houses pipes Huge thanks to Crystal Waters and especially Michel

Paul was fantastic. Setting the stage, my pool pump broke due to leaks from the surrounding pipes…read moreand salt cell. I reached out to multiple providers, but Paul responded the fastest and was willing to drop by next day for a quick inspection. He quickly diagnosed the issue, replaced the pool pump, replaced leaky pipes, and installed a new salt cell. The price for all parts was shared up-front and transparently, including a recommendation of what would be the best setup. This free sharing of info allowed me to do my own research to validate what he shared (and of course his recommendation was the best option), and determine how to proceed. Most impressively, he checked back in a few days afterwards to ensure the work was done properly and no leak was missed. That level of service was impressive.

I found Paul on Yelp and personally I am a real estate professional of 11 years - so I've been…read morethrough a lot of dishonest vendors. What a blessing and a breath of fresh air to meet Paul who was extremely responsive and didn't charge bogus trip fees to see what the problem was. Rare these days to find a servicer who doesn't try to rip you off before offering a solution. Paul was punctual, responsive and one of the most reasonable prices out there turning my pool from green to actual swimmable water again and also repairing my pump!

Salvador arrived on time as scheduled. When he arrived I explained my issue again which was that…read morewater was not coming out of one of my pool returns/jets which I believed was causing poor circulation and thus pool water getting worse. Even though I have just cleaned the filters 2 weeks prior the water was still getting worse and algae growing. He took one look at my plumbing, took the sound of the pump running into account and said that my pump sounds like it's going out. I let him know that I had just replaced the pump just over a year ago with this new Variable speed one and how I utilize the valves according to how the previous home owner told me. I showed him how I move the valves to have water passed to the pool and spa to circulate both at the same time. Salvador then move the valves himself noticing something else off and the pressure began to drop. At first I got frightened not wanting to ruin the pump so immediately put the valves just back to normal. Turns out he was just trying to show and explain to me that whoever did the valve placement before did it wrong and thus how the previous owner told me how to turn the valves was incorrect as well. The suction valve was in reverse so the "off" placement was upside down. Then on the return valve the safety so that it doesn't close the whole valve fully was worn down, so while I was turning the valve how I was told to do it was actually closing the valve a bit while at the same time opening the spa return a little too. This was causing back pressure back to pump which now clicked on my head. No wonder the original pump went bad soon after I moved in and now this new variable pump I put was also going bad. He recommended I upgrade to a 2hp variable pump instead of the 1.65 I had based on my pool size and spa. He also recommended changing the size of the plumbing from suction to return from 1.5 to 2. From the interaction we just had I had the full confidence he knew what he was talking about and I felt a little bad questioning him just based on what the previous owner had relayed to me on how the pump and valve works. He gave me a price and asked how soon... 24hrs later the new upgraded pump, the new upgrade plumbing and the valves also corrected to show the true way was done. He showed me the correct way to use the valves now for both pool, spa use or individually. Once he showed me for Spa use only, I saw bubbles once again! I hadn't seen bubbles in my spa in just under a year. I checked the return/jet that was once not flowing any water now flowing nicely! And the pump wasn't even running at full rpm's but at 1400rpm. We obviously put it higher for quick clean and within 10 minutes of running we could already see the water cleaning up the green and algae! I think it helps that Salvador understood that I had complete trust in him that he also provided optimal service. I wasn't over his and his helper shoulder watching the whole installation, but stayed near by in case he needed something or to ask a question which he did. Looking back I kind of wish I would have tried to at least tried to see if the price could go down a little but to be honest I was just thinking to get it fixed asap before the water gets worse and other issues arise. With that said once everything was done I do think the price was set right. I am highly satisfied with the whole service and process and will recommend completely. I even had just a couple of questions after he had already left for the day and Salvador was happy enough to respond back and give further advice. 10/10 stars if I could. Salvador is invited to the Carne Asada.

Had our in ground pool replastered with stonescape mini pebble. Underground pipes were replaced as…read morewell as a handrail and new light installed. Very knowledgeable and job was completed in about 10 days. Pool looks fantastic now! Highly recommended.