Update: The owner…read moredid respond to my emails and calls. Apparently, it was a system error. I'm glad the issue was resolved. I did have to call and email multiple times to have the issue resolved, but it was resolved. Hopefully others have a more positive experience with this company than we did: They came to our home in May 2024 for AC "tune up" for the season. I was told that the system was in great order by the tech and supervisor with him. They charged me for the service: $169. That very same day the motor on our condenser failed. The part was under warranty, luckily; although they tried to charge me for the part, until I reminded the billing department I looked up the warranty myself. They did charge for the labor (169 again)-- despite the motor failure occurring the day they tuned up the system. November of 2024, we realized the Honeywell control board for our heating system had failed. Our system was about five years old at that point. Schulz techs replaced that part and charged us 455 for the service, which we paid shortly after receiving the bill. We paid using their online payment system on 11/17/2024 and payment processed 11/18/24. Eight months after they replaced the control board and we paid for the service, they sent another invoice for that same part from 11/2024 for 296 dollars. The original bill was for parts and labor. We found a far better company to use. We will not use Schulz again. Luckily my husband has his credit card statement and invoice to show we paid previously. Maybe just an error, but it isn't the first issue with this company.

I have used them for almost 10 years for my apartment building with generally good results, but…read moretheir latest behavior is just disgusting. Their employee apparently quoted me too low a price, for a service I would not want at a higher price. After it was done (badly) they tried to collect 3x the quoted price, and the owner actually accused me of lying about the quote. I don't need to deal with people who treat their good customers so badly.

Called for an emergency delivery after another company claimed their truck broke down. Confirmed…read morerepeatedly they could deliver the next day (Friday 1/30/2026). After putting me on hold for nearly 20 minutes I called back and my call was immediately answered by the same person. They assured me it would not be a problem. Friday afternoon I called up asking for an ETA and they claimed the order didn't come in until Friday morning, so they won't be delivering until Saturday. I reminded them again that I am basically out of oil and they gave a snarky reply when I asked if I needed to run out and get some diesel fuel to get me through. I called Saturday afternoon as I still hadn't received the delivery. They simply told me they were still out delivering and give them a call again in an hour and a half. I called over an hour and half later, asked about my delivery and they told me that it was now too dark at 6PM to continue delivering so they will need to attempt to fit me in tomorrow Sunday. I am now going to get another can of diesel fuel and continue to have enough keep me going through most of tomorrow as I will currently run out before morning. Would definitely NOT recommend.

I have been using this company for about 8 months. Due to my own poor planning I have run out…read moretwice, they came out the same day and got me going!! I can't say enough good things about them!! I am now on auto delivery so that does not happen, I highly recommend!

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

Alex Calderone was recommended to me by a friend when my AC failed. With 90s forecasted in my…read morefuture I called. The phone was answered by the third ring by a man who obviously was multitasking like crazy! Turns out the phone was answered by Alex himself while he was in the middle of doing another job!! He was straightforward, telling me he is extremely busy but could come 6/1/22 between 8-10:00AM, just 10 days away. I said ok. He came right on time June 1st, texting me before he left with his ETA. I expected him to come, look and then tell me what was wrong setting up some time off in the far future to come back and repair. Nope. He said he carries lots of parts in his truck and usually can fix units right then and there. Let me say he is a smart & driven young man. I learned more about AC units from him in the short time he was here than from any other AC person. He is really big into educating you about your system which I totally appreciated . He told me maintenance is a big thing, suggesting that an occasional rinsing of the fins with a hose helps the unit run more efficiently. In the end he replaced my thermostat, cleaned the unit & added a hard start to the compressor all for less than $400.00. He did say that my unit is nearing the end of its life span, but said see how it runs this summer and if it's ok no hurry to replace. He is a respectful honest person who's not there to take advantage of you. He's really big into education & maintenance. It's obvious he really enjoys what he does. I highly recommend him!

I went to purchase a new kitchen water faucet from Atlantic plumbing and supply and the sales…read moreperson asked me what I currently had & where I got it. When he found out itt was a delta faucet he directed me to contact a Delta faucet with a Lifetime warranty, he directed me to contact Delta again for warranty purposes. Delta proceeded to send me a brand new faucet no cost under warranty.. My things to a company that does business properly. Thank you, Wayne from Coventry

I have been dealing with Atlantic for several years, and in my opinion, they are one of the best…read moreplumbing and heating supply companies in the state of Rhode Island! They have a good selection of plumbing supplies - not just for newer plumbing, but for old, oddball plumbing - the kind of stuff that Home Depot wouldn't have. Whether you are plumbing new-construction houses, or repairing plumbing on a 100-year-old house, they've got you covered. Coverage of heating supplies is equally impressive. Some supply houses focus on boilers (heating with water or steam), while others focus on furnaces (heating with air), but Atlantic has parts for both boilers and furnaces, as well as air conditioning and even oil burners. They truly are a one-stop supply house. The selection is amazing, and their service is equally good, both in product knowledge, and speed at putting your order together. John, the owner, has helped me troubleshoot difficult oil burner problems. The countermen - including Anthony, Joe and Ryan - are all excellent, and some of the fastest countermen I've had the pleasure to deal with (and I've dealt with plenty of slooooow countermen at other supply companies). All of them have very lively personalities, too. I've had many laughs and fun times there, which is rare for a plumbing supply company. While they cater mainly to plumbing, heating and HVAC professionals, I have seen them help homeowners also. They are located off Tiogue Avenue (they are set back a ways off the road, behind CPM Automotive). Just be careful when you are pulling back out onto Tiogue Avenue (especially if you are turning left), because it is a very busy road, and vehicles travel relatively fast.

Excellent service, very friendly and knowledgeable. I would use them again. Very affordable.read more

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

Changed review. They called and apologized. Sent someone out to correct the issue. Said it was…read moretheir fault because they were so busy. Maybe they need something in place to insure things like this don't happen but we were in the middle of a bad storm. So in the end the made good. First off the person who came was very friendly and professionally. Was done with the job but the he said the boss wanted more testing done even though he knew what was wrong. That cost me more money. Got the bill and nothing was itemized. I was a little out off buy that but let it go. Then the next day they send a different person without the part and wanted me to pay for the job like it was new. He looked at the part and went off t get it. I canceled service. The right way to do this is the person who first came should have ordered the part and whoever was going to finish should have picked up the part so u pay for the install not for someone to start the job from scratch.

Called cause our boiler stopped working late night and they responded back first thing the next…read moremorning and had someone out within hours. Their employees were professional and clean working. They fixed the problem and then some. Great customer service that you don't always find nowadays

I came home last night from a 2 week vacation in the tropics! Entered my house- it was 30 degrees…read moreinside! I called FR gas and they answered on the 3rd ring! Within 30 minutes a young man, Cam, came and serviced my furnace! He explained what was wrong, showed me the broken parts and permitted me to pay by credit card! I can't recommend this company enough! Thank you!

I've been a customer of Fall River Gas for about 5 years. I have a problem, they are there same day…read moreif not within a short period of time. They are professional and very knowledgeable. Dennis can diagnose a problem in his sleep! They all are nice. Dennis, Noah and DJ! The head of the outfit Dana, is always pleasant and accommodating. I understand that pricing can be difficult, there's no way to determine what is needed other than the cost to correct the issue of the problem. IE, additional plumbing parts. Noah was at our house yesterday. Very pleasant and hard working. Fall River Gas is our go to when we have an issue. Great job, fair and reasonable pricing!!