We had a great experience with Gary and ACS. Our project involved plumbing, electrical, carpentry,…read moredrywall finishing, tile, and more, and Gary's team had expertise in all. We especially appreciated their problem solving on a few decisions that helped minimize demolition. Gary was also very responsive and easy to communicate with. We're so happy with how our new bathroom and guest room turned out, and would recommend ACS for any project, big or small.

Gary Gutierrez and ACS Seattle did a complete basement remodel for us and while his price was very…read morecompetitive, unfortunately you get what you pay for. My biggest complaint is that he just didn't seem to care about doing it right the first time because as long as it was fixed, as per the contract, his attitude was that he was doing his job. He once said to me "I don't care if we have to do it six f***ing times, the contract says we can fix it as many times as we need to" To his credit Gary was indeed willing to fix things six times over. However, given the volume and nature of the issues, it was hard to want to continue with the process when the same issue was "fixed" over and over again and basic things like a non-level and non-square window, an obviously unlevel floor, or unattached hose bibs needed to be pointed out. Here is a quick list of issues that we had. Most of them were eventually fixed, but all of them had to be pointed out to get addressed. Communication: * Very little communication, went on vacation for 3 weeks didn't answer emails or deal with issues. Later told me he didn't call me because he didn't like talking with me, which is understandable since I was generally angry with him for not communicating and being careless with my home, but dealing with issues is what being professional is all about * Speaking of unprofessional, he at one point suggested that I abuse my wife and children Plumbing: * Copper pipe improperly put through studs without spacers or proper clearances. * Connected copper directly to galvanized piping * Placed plumbing below joists and in front of a window and then argued that it would not affect window operation, later back tracked on this statement and said it was because they didn't want to drill holes in the joists * Later mis-drilled holes in joists, thereby drilling twice the number of holes as necessary * Connected hot water to toilet, left it like this for several weeks * Left house without water, no communication, made us call plumber, which cost $250, plumber reported Gary for using an unlicensed plumber on contractor permitted work * Because of unlicensed plumber, permit suspended, I had to call to say I did the work and clear permit * Plumbing failed inspection the first time * Gary asked for a change order to fix failed plumbing, later backtracked * Used PEX instead of copper as specified by contract, did not refund for difference General: * Bedroom window "fixed" 4 times, still not level or square * Framing in hallway crooked, corners not straight * Floor leveling took three tries, each time I was told it was done only find it was not, caused more than week delay * Mis-drilled door stop in the bedroom fixed with caulking * Bathroom back-splash was a piece of board nailed with finishing nails, * Bathtub surround is so far off wall that it can be pushed off the caulking with a several inch gap

We called Greater Seattle Construction out to perform an assessment of our home after a devastating…read morehouse fire. From the first day, Austin and Corey gave us a thorough appraisal of what needed to be done, helped us compare multiple bids, and were even able to persuade our insurance company's adjuster to update their report to more accurately document the damage to the house and the costs of repairing it. When a different contractor attempted to charge us for demolition and remediation work that hadn't been performed to industry standards, Greater Seattle stepped in to help us recognize their false claims, document flaws in their work, and gather evidence that the job was not complete. Throughout the entire process, they were always honest, communicative, and quick to address any questions or concerns we had. As miserable as this experience has been, I can't imagine how much worse it could have been if we hadn't been lucky enough to find professionals as reliable and trustworthy as Greater Seattle to help us through it. I can't recommend them enough.

I did not choose this company, it was gifted to me thru my insurance after a fire…read more I have heard absolute horror stories about contractors, thinking what a relief I've never had to use one. I say they were gifted to me, and I truly mean it. The first time I met with Jeff and John, I left leaving knowing the rebuilding of my home was in great hands! More so, they were sensitive to the current situation, empathetic, listened to my ideas, (theirs was usually much better), answered all my questions, and so on. I've never had to rebuild a house; this was a scary process, but Jeff always responded quickly to me, which was beyond expectations. Every person I interacted was top notch!! Over the top!! This includes all the subcontractors, painters, electricians. I'd go to the house to take a peak, and there were all the little elves creating magic!! ; ) The final product was absolutely amazing, I could not believe my eyes! Again; when I had a question or a problem, Jeff was there on the spot-without attitude or making me feel like a pest. You are in great hands with this dynamite company!!!!

Breathtaking work, on-time, great company to work with!!!! Would definitely use them again. The new…read moreaddition came out on budget and amazing.

Jim Smersh is by far, one of the worst contractors in the industry. We hired Jim to construct a new…read moreconstruction custom home from the ground up on Mercer Island on a vacant lot. General contractor is not a term I would use to describe Jim, but would use glorified Project Manager with no Project Management skills. My wife did nearly all the scheduling and Jim's bookkeeping skills are far from adequate. After signing the contract, he was unable to follow-through even remotely close to what costs he quoted us to build, driving the project 30% over budget, and essentially misrepresenting his initial bid vs. other fixed price bids at much lower initial costs. There were several times we discussed with our bank about firing Jim, but concluded that in order to get the job done in a timely manner, we would have to roll up our sleeves and get through it. I even took the last month of construction off of work and stayed in the house making several runs to Home Depot for his sub-contractors that needed materials that they "asked Jim for several weeks ago and still haven't received them." We constantly had arguments over the quality of work that Jim was unable to identify by himself or hold his sub-contractors accountable. There are dozens of examples of times where Jim was unable to control his sub-contractors. If you are interested in finding a contractor that is knowledgeable, a self-solver, cares about his customers, on budget, and takes ownerships for their work and mistakes... look elsewhere. I would highly recommend not hiring Jim Smersh.

One fantastic company to work with. We were referred to…read moreKrause Painting through a friend (best kind of referral right?) as she had had a fantastic experience with this company. We needed the interior of a 5000 square foot custom home painted in a short period of time to get it on the market to sell by a certain date. We experienced top notch service from the estimate with Doug to the team coming in and painting and the clean up. They took such care with their prep and were so efficient with everything. It was such a great touch with the clean up. We loved working with them so much that we hired them to do the interior painting of the family room and kitchen of our new house. Phenomenal job! We highly recommend working with this company for your painting needs.

Nice and reliable leader and team. Did a great job in our house exterior wall painting. They did…read morethe work very carefully. Very satisfied! Will definitely recommend this company.

I had a really great experience worked with Andrew. He was communicative and nice to work with…read more He worked to replace old rotting away wooded railing, with new metal rails. There was a challenge with timing, where we had to remove the old rails but I had a family member visiting who has substantial mobility issues and needs rails to get up stairs. Andrew, was great, installing a roughed in metal frame early to make sure there was something for my family member to use. It made her visit possible. There is something refreshing about working with an owner of a business who cares for his clients in this way. I would recommend Andrew / Eades Iron to anyone.

Andrew recently made and installed railings for my front and back door steps. The process from…read morefirst email to final install was both professional and personal. I was told it was going to take several months due to ongoing work. He kept me informed of the timeline as my job got closer to completion. The railing is exactly what I requested and the install is beautiful. He left the site cleaner than it had been before the work was done. I would give 10 stars if they were available!

They do a great job! Transparent pricing, good communication if the floors need any additional work…read morethat was outside the original bid. I will continue to work with them for future flooring jobs!

Andy and his crew did a great job putting in new wood floors in our living room and kitchen and…read morebedroom. They were always on time, communicated quickly with text and finished on schedule. They even were able to take out a most of the slope in the floor (we have an old house that has settled over time). They have great attention to detail and the trim work looks awesome. We love the results and would recommend them to others.

After a very satisfactory completion of a previous home addition project, I did not hesitate to…read moreapproach Better Builders for a full kitchen/bathroom/laundry room remodel. Once again, I am very pleased at the outcome. I particularly liked the design/build process which guided me through the many decisions involved in a remodel, made it easy to envision the final result, and ensured that the project remained within budget without surprise add-on expenses. The build process itself went very smoothly with clear scheduling and timelines laid out, and a fantastic project manager who effectively dealt with the inevitable hiccups that occur with any large construction project. I appreciated the quality of the construction and attention to detail. I particularly liked Better Builder's willingness to go the extra mile and make the final product turn out right and according to expectations. I would not hesitate to recommend them to anyone contemplating a remodeling project.

We worked with Better Builders to remodel our garage into a furnished living space with insulation,…read moreheating and cooling, and a modern gym. One year later, we worked with them again to reinvent our backyard where we had limited space that was all hardscape. They completely transformed it with turf, pavers, beautiful greenery, an outdoor deck, and stairs. Top-notch quality and customer experience. They take care of everything and are actively thinking on your behalf about how to go above and beyond. It's clear they are in it for the long term and have an incredible team that works with excellent subcontractors. I could not recommend them more highly.

We had Mike Weihe & John Ciopasiu of Lochwood help coordinate our redesigned front patio which…read moretotally transformed our house! They came with creative ideas that adapted the job to our vision as the project progressed. Their entire crew were very professional, leaving a clean jobsite every day and communicating well throughout the build process. With the combination of landscape, hardscape and building expertise I feel we had all angles covered without the need of bringing in a seperate contractor. Having done several home remodel projects now, the all in house design build process of Lochwood's is something unique to our area and a driving reason we will be using them on future projects. Thanks again!

I had 18 years of one buying and two building housing experience with Lochwood-Lozier Custom Homes…read more Lochwood-Lozier has one team for all your dream house needs, the architecture, interior design, project management, etc. The term work with homeowner closely, they understand the homeowner's needs on style, materials, quality, they can truly do what you want to meet your expectations. Here, I specially want to thank Mr. Mike Weihe of Lochwood-Lozier project manager for his excellence knowledge, skill and experience on our two building and remodel projects. The LL is a top builder in Seattle area specially in East Side of Seattle.