Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Matt refinished the floors with a swedish finish in our 75 year old house in Ravenna. The floors…read morewere very worn down and stained and he got them looking like new again. It is amazing what a transformation this has been to our house. Matt is communicative and the crew was very clean and professional. The work only took a few days and was a good price. I can definitely recommend him to anyone who needs help with their floors.

Matt re-finished our worn out (see photos) 15 year red oak #2 floors and made them look brand new,…read moreusing Bona Traffic HD and Bona sealant. Matt was easy to work with, a Shoreline local and has been in the business for over three decades. He was honest, fairly priced and met all the commitments. I would hire Matt again!

Ron refinished our oak kitchen floor. It was a small job, but Ron gave us a very fair price and did…read morea fantastic job. The floor looks great and there was virtually no dust on anything during the process. Ron was really good about explaining the process and showed up when he said he would both for the quote and the job. He was a pleasure to work with and I would definitely hire him again.

Installed beautiful white oak floors in our 5,000 sq ft home…read more He did an excellent job and was a delight to work with.

Reliable floors helped to repair our condo after a flood. They did an amazing job at a reasonable…read morerate. I would highly recommend them if you ever need flooring replaced.

Absolutely terrible customer service!! Would not use again. Terrible billing practices. Would…read morenever refer this company to anyone!

Josh was very knowledgeable, acommodating and show up on time whith a vareity of optios. The…read moreinstallers did a great job and cleaned it up well.

Lesson learned. I bought and had them install carpeting. Less than 2 years and I wish I left my…read more10 year old carpet in. Maybe they have good carpet and maybe they have worse carpet. I always pick the middle grade of everything I buy. After I pick the carpet I wanted I should have googled the quality of it, but I had faith and I wish so badly. I can rip this out. I look at it every day and regret the thousands of dollars I spent. So if you go with this company review the product that you're having installed, I am so unhappy. The carpet became very mat and very aged. I've now had to put runners to cover places.

This is my 4th or 5th project with Bellas Flooring and I am always so happy when things are done so…read moreI can run to give them another glowing review. Before I found them, I had used several other local and well known companies, but there was always minor problems down the line with materials or the work not holding up. Not only have I never had a problem with any of Bella's work, but Jeff makes the whole process, super easy to schedule and set up, and their installers are always completely on point. They find things that even I had just gotten accustomed to seeing; fixing the most nitpicky or odd bits to make the project quite literally perfect. After two remodeled bathrooms, a kitchen and living room floor installation, and now two bedrooms - I can tell you this is by far the best company in seattle to work with.

Exceptional quality and attention to detail. Jeff was our project lead and led us to wise choices…read moreusing his experience to fit our home with exceptional material and installation. So much so, we hired him to continue with another floor project (tile) just as our wood floors finished.

We went and toured a variety of places, Flynn's had the best price and we're also very kind with…read moreour kids (had a little area to draw while we looked around). Tom coordinated the install(main floor and stairs) and when there was a slight hiccup (ran out of material for stairs), he called and let me know they would take care of it, upgrade the product and make sure we were 100% happy with it. When we do our bedrooms we will definitely call Tom and Flynn's again.

I've had the pleasure to shop at Flynn's over the past 20-ish years. I've always found them to have…read morethe best prices (I usually just got restatements) but their in-stock carpets are also great quality and price. This past week I had my house completely re-carpeted (with both in-stock and rems). The installer was amazing and did an excellent job with installation and clean up. I had the pleasure of dealing with Ben (the manager) and he got me just the carpet I needed. Very satisfied, long-term customer for sure!

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

Henry and the team know the business. They didn't try to sell me, in fact, they educated me and…read moregave me better ideas on hire to preserve my hardwood floors for yours to come. Their pricing was much lower than competitors and their scheduling was spot-on. Highly recommend.

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

This is one of the worst companies that has ever existed. They are full of liars and thieves. I…read morealways shop local and small business when possible and this company has all of the negatives and none of the positives. No accountability or ownership of mistakes. When I had our estimate we specifically asked if the baseboard needed to be removed and we were told no. I made it clear that I would remove them if necessary to ensure they could be labeled and reinstalled. We were assured the baseboards were installed at a height that enabled the installer to work with it in. When we proceeded with the proposal the installer showed up and removed the baseboards from my entire house without telling me. He broke them all, threw them in my front yard, and left my house a mess. I attempted on multiple occasions to reach out to the manager with my frustrations and he was never around, never called me back, or followed up. They cost me thousands of dollars and countless hours to stain, sand, refinish, and install new baseboards at the same time we were welcoming our first child. I will never forget the disrespect and poor service provided by this company. Please take your business anywhere else but here!!!

Not great, not honest, not customer-focused A week ago…read moreMonday I phoned Great Floors in Shoreline and ordered ~45 sq ft of Daltile. I had tried to purchase it direct from Daltile but they directed me to Great Floors or another supplier and said it was "in-stock" in Portland. I spoke with Jim Verdier at the Shoreline Great Floors on the phone and he took my money and said "Wednesday or Friday" from Portland. Tuesday Morning came and Jim V. Said it would instead be a week from Friday. This would put my project at a huge delay and he said his rep "was trying to drive it up to Seattle sooner". He also confirmed that there were 14sq ft in Seattle that were from the same run of tile as the balance of the stock in Portland. While waiting for the rep to respond, I tried to figure out how I could make it down to Portland from Seattle to get the tile so that my project could advance. Meanwhile, day by day, no answers came as to when it would be delivered from Portland and apparently no concern about my situation. I was the one calling or even driving up to Shoreline to try to get answers. On Thursday I finally phoned when no response came from my email it to learn it was Jim V's day off though there was no notice, no email out of office message and no follow up as to our urgent need to lock in a plan for delivery. Friday I called into Daltile myself and learned that the order was never placed to Portland. It was placed to California and arriving on a truck Friday, June 13. At this point Jim still insisted the rep was going to "drive it up to Seattle Monday or Tuesday but if he didn't have time it would be on a truck Wednesday and finally arrive to the store on Friday, June 13. I confronted Jim and shared what I learned and insisted that he fix the issue with Daltile and that I be able to pickup the tile myself in Portland on Monday, June 9. He declined since he "hadn't heard from the rep still" and I said I needed to cancel the order and get a full refund. We did drive to Portland, purchased the tile from Floor Factors and it's up and looking great. However, I have yet to get a phone call from the manager, Jim Dahl, as to my request to receive a full refund. Monday, he was already gone for the day and I left a voicemail. Tuesday, Jim V told me I would have to pay a 25% restocking fee. I declined and asked to speak with Jim Dahl. Never heard back. Wednesday, Jim V told me they were still "waiting to hear back from Daltile on taking the tile back" - different answer than the day before. Still no call from the manager, no apology, no resolution. I paid with a check to save the credit card fee otherwise, I would have canceled via them. And as slow as these guys are on helping customers, they aren't slow on cashing checks.