I went in for a hair cut with shoulder length curly hair and a grown out undercut. I showed front…read moreand back photos of the style of cut I wanted, a curly mop cut with a stacked back and shaved undercut. The front should have been several inches longer than the back. Instead my undercut had tuffs of hair left in spots, my hair was cut into the shape of a helmet (front and back dramatically shorter than sides), none of the layers were blended and the right side is almost 2 inches longer than the left. I have been going to the Orlo for my hair since I was a teenager. I have stopped going as often in the last 5 yrs or so do due more upsetting haircuts than good ones I will be going to a Salon to have this corrected as best as possible.

I had my fourth appointment with Kari yesterday. I am not exaggerating when I say this, every…read moresingle time I have left I have absolutely LOVED my hair more than any other salon in the area. Without a doubt, she is my favorite hair stylist. Every single time I've walked out of Studio Orlo.. there's no other way to say it.. I felt HOT! Plus, she is an absolute sweetheart. She is so easy to talk to, I enjoy my time in her chair! Highly highly highly recommend stopping by here!

Wonderful stylist great cut! I was very pleased. I have a difficult very thick head of hair and…read moreshe asked me several questions as she plugged along. I'm likely misspelling her name. Kayleigh was a 10 out if 10!

I have extremely long hair and I like it that way and my stylist of 16 years moved to another…read morestate. Having a stylist for that long, they know you well and how you like your hair to be cut. I searched a long time for a new stylist and and put off appointments for fear my hair would be cut shorter than requested. I have had that happen so many times in the past and it is a real concern for me. I searched for the best Salons and found Yelp reviews for Changes and decided to give them a try. I am so happy that I did and they now have a new customer! My appointment was with Joe and he made me feel comfortable and he gave me the cut I requested. I couldn't be happier. Please Give them a try, everyone was very nice and you will not be disappointed! Thanks again Joe

I am not one to embrace change easily. As such, with the change of Rumors ownership, I was…read moreconcerned that service and the familiarity I had enjoyed for decades would change to the detriment of what I had been accustomed to. I am happy to say that in this instance the transition was seamless. My stylist, Perry Villas, was wisely retained and continues to work wonders with my very abundant Mediterranean hair. He makes sure that my time at Rumors is relaxing - a get away from the pressures that engulf the demands of our time. The staff is also charming and willing to extend themselves to ensure a relaxing and pleasant spa experience. I highly recommend Rumors and should you be so fortunate , the services of Perry Villas.

Worst nail service I have ever experienced. The room was absolutely filthy and I had to rip off all…read moreof the tips after I left the building, leaving me with no nails for my bridal event the following morning. It took 3.5 hours and I couldn't even get to the pedicure since they were closing in 10 minutes. Thankfully I called the very friendly staff and they provided a full refund. I'm sure their hair experience is much better but I just don't think they should offer nail services after my visit here.

Great service. Very friendly. Great stylists with excellent talent. Highly recommend.read more

This salon is one of the nicest salons I've been too in a while. Alison has done a amazing job with…read moremy hair! I never seen her before but she knew what she needed to do to make my hair look awesome! The pricing was awesome and was a great quality cut as well. Definitely will be back for more!!!!

Stacey gives the best manicures and pedicures! Perfection!Schedule an appointment... you won't…read moreregret it!

Terrible, terrible, terrible. The stylist was sweet but my hair turned out AWFUL!! Hair is crispy,…read morecolor is HORRIBLE. I wanted a deep burgundy color and after a few weeks this is what it looked like. She used way too much toner and now to have it corrected it's going to cost me over $400!!! When I already wasted $180 to get this!

Not following covid restrictions very well... I heard someone on the phone tell a client that they…read morewere only doing one client at a time yet the stylist doing my hair had two clients. I was forgot about in the hair washing station while she was working on someone else. When the stylist came back she giggled to say "oops well at least your hair is extra hydrated." This is in fact the 2nd time I came back. To have what I had gotten done from them the day before corrected. As my reference picture I used the picture they had on there yelp. My hair was already very light when I can in and I came out darker and with staining all over my head. Multiple people have pointed out how dark my hair is now. As well, I was told the staining is normal. However, I changed my salon because the one I went to before was very far. I've never once ever had staining all over my forehead. I literally took an hour trying to exfoliate it off. I ran my fingers through my hair when I was driving back home disappointed and a chunk of dark dye was smeared in my hands clearly not rinsed all the way. When I was told multiple times they did not darken my hair at all yet I'll link the pictures below to show. I don't think I should have to go to a salon 3 times to get what I asked for the 1st time. My hair was not terrible I would say but for going back a 2nd time it was still not I asked for.

One of the worst experiences of my life, so disappointed......I thought it was going to be a great…read moreday and excited about a new haircut and color and, instead the girl colored my hair took her about 2 minutes then I was alone for a long time no offer for a drink or anything , I then was rushed bc the appointment after me was there, my hair was half dry. And I got billed extra !!!!! These people and this company are so fake it's sickening

WHEN: Tuesday @ noon…read more I made an appointment with Shannon a month prior. The salon wasn't that busy at the time. Shannon and Alexandria staff are so welcoming. The salon is beautiful and big inside and outside. COVID PROTOCOL People who are vaccinated don't need to wear a mask inside the salon. There are different areas for hair/ makeup, nail area, facial/lashes/waxing area room. The salon was very clean. our nail technical sanitize and clean the mani/pedi areas after. SERVICE Excellent service! Shannon our nail technician and has been doing my family's nails for many years. We had to go back to Shannon for my nails to a special event. Shannon did an excellent job filing/ smoothing my callus, cuticles, nails. It did not hurt one bit. I've gone to many nail salons in California and I haven't encounter a technician whose as good as Shannon. She's very good with different types of nails, ANC, gel, regular polish, you name it she can do it. She's also very creative w nail art designs and give recommendations to nail colors for designs. I did both mani and pedi. Both regular polish. It took about 1.5hrs. Shannon was very thorough with the French mani w a twist design, she freehanded the nail tip which was impressive!! Shannon also does lashes, facials, waxing, bridal makeup, etc. I'm going back to her for a lash lift before I travel back home.

I love Alexandrias! Alex and Britney traveled to Saratoga Springs for my wedding day and I…read morecouldn't not have been more thankful. Not only did they make the whole morning relaxed by perfectly timing the day but they were fun to have around and made everyone feel so calm! I would recommend them to anyone. Most of my bridesmaids live downstate and have even asked if they'd travel (which they would!) Thanks again ladies! I'm forever grateful xo

WOW! WHAT A GREAT JOB Stephanie did on my granddaughters hair!!!!!…read moreEveryone is so kind, the place is so welcoming. Great place!

I got an appointment the same day, and Mackenzie was super sweet and did an excellent job…read more Professional and friendly. I'll be back!