Got a good price and the timeline was exactly as quoted. The windows look great and their servicemen were professional and friendly. Totally recommend them. read more

Hardy Windows - Finished product - Windows Installation Near Me - Placentia, California

This gentleman who works for Hardy's almost crashed into my car with my 3 year old daughter this morning around 8:44 am . I was driving north and he decides to turn right into my lane . He narrowly missed hitting my car at the train tracks on orangethorpe and Richfield . Best part was his customer service he was stopping again in the lane and yelling . My daughter was crying . He should not be allowed to drive a company vehicle let alone work there . read more

Hardy Windows - Providing exceptional customer service - Windows Installation Near Me - Placentia, California

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We got Hardy windows several years ago and one of the major selling points was a lifetime warranty on the windows. We have had no issues up until recently. One of our windows broke so I decided to ask them to honor their lifetime warranty. They informed me that the vendor they use for those windows is no longer in business therefore, they will not honor it. I don't think they understand what lifetime warranty means. when I explained to them that I had signed a contract with Hardy windows and not with a vendor, they politely told me to pound sand. Highly would not recommend. read more

I needed the glass replaced on an old sliding window, 20 in x 22 in. Hardy Windows would only replace the entire window. I went to Bubb's Hardware Store in Lynwood, and had it done for $35. read more

Hardy Windows - Windows Installation Near Me - Placentia, California

Zoe Hardy and their team are TOP NOTCH!! We had a community FIREWISE USA event. Part of preparing for wildfire is to make sure you have double pane windows. We asked the Hardy Window team to come out to provide information regarding their product. They went over and above. They came and brought information and even provided games for the kids and giveaways. Way to represent your organization!! We had already used Hardy for our home window replacement (great price and quick, clean install), but we will continue to refer them whenever we can. Great team from quote to install!! read more

We had a large job . They were professional and cleaned up after themselves. Once the installation was complete the windows were shiny and streak-free. I would use them again. Only hitch was that one window broke during installation. They did tape it well, but they cancelled the replacement appointment twice. Luckily, the final payment isn't due until the job is complete. read more

Customer Service OUTSTANDING !! Their contact person Calvin Johnson went above and beyond my expectations for assisting me in fixing my sliding door. I purchased windows and sliding doors for my entire home almost 20 years ago. Hardy Windows referred me to the company that was responsible for the lifetime warranty for the parts. Once I received the parts , Hardy Windows installed the broken part. A fee was charged for labor but it was reasonable . Great work and friendly, professional service. Hardy Windows is the best! I have used for all my window renovation needs. read more

Recently spoke with this company to try to book a job for my living room but whoever I spoke to was incredibly rude and dismissive. I admit that I'm not incredibly knowledgeable about windows but the absolute abysmal service I received and the belittling I endured over the phone was honestly so disappointing. Would never even think about talking to these people again. read more

My Parents Trusted and had their windows done by this company. The whole house. In 2005. I have research and saw . Hardy Windows is who I kept. To replace a cracked window. Looking to get your window done. Call Calvin. Treats you with Respect , Kindness. The Team from Hardy. Top Notch. Valerie Saragosa read more

Hi, my name is Rick Capistran. Hardy Windows just installed a sliding glass door and two windows in my apartment in a complex here in San Diego. I'm here to say that they did a GREAT JOB !!! They were quick and efficient. I want to give a shout-out to two guys in particular: IRVING CASTILLO and IVAN SANTANA. They both were very knowledgeable, concerned with the details and both are very pleasant, personable and friendly guys !!! I would recommend them both highly for any future work ... and Hardy Windows too, of course !!! read more

This window company came highly recommended to us from family. The initial process went very smoothly. Tony gave us an estimate and was really friendly. While he was able to give the estimate pretty quick, everything was delayed due to manufacture. The install guys were also friendly. They did the job in estimated time. Once they were done, everything seemed fine. The windows look great. After we stopped in one of our rooms that got new windows, we noticed a sound that I could only describe as a buzzing/trapped air sound. We notified Hardys and they told us it was a manufacturer's problem as it sound liked a weather stripping problem. We reached out to Milgard and they came and assessed. They said the windows don't have an issue and deferred back to installers. Eventually a supervisor came to assess the issue and was initially pretty dismissive. I got him to hear the sound and said something along the lines of the sound would drive him crazy. After discussion, he stated he's never encountered this problem and only thought it could be insulation around the windows. He removed the seal and noted it was missing. I was bummed that a very basic step was missed and lost confidence in their practices. However, I was hopeful this would fix the problem. We scheduled an appointment with them again to fix the problem. On the day of the appointment, all the windows were insulated. The issue was not resolved. Frustrated, I tried to ask if the windows could be redone as the sound is bothersome especially when sleeping. The supervisor said there is no point as he knows it would not solve the issue. However, he could not tell me what the problem was. I think there could have been value in removing and reinstalling the windows as clearly a basic step was missing to begin with by the original installers. The supervisor left that day with no solution. The sound wasn't there before and I feel as if we were left with a problem. I understand things don't always go as planned, but I feel Hardys was unwilling to see this problem out with me nor able to lead me in the right direction (even if I had to pay someone else to fix a different issue). At the conclusion, Hardy's did not offer anything further to resolve the sound. Disappointed as these projects aren't cheap and it was the first project we took on as new homeowners. We had about 10 more windows that we need done, but will not be going with Hardys in the future nor could we recommend them. read more

We had old, beat up windows. Hardy rep came out for an estimate and was aware that we were needing budget friendly windows. The initial measurements, conversations, and in-store visit to see windows was so easy! There was no pressure, there was no up-sell. Of the 3 companies we received quotes from, Hardy was the easiest, most honest, and least pressure. Install day was also to the point and simple. They replaced 9 windows, 2 sliders, and left our house nice and tidy. The workers answered questions I had as they were installing and were happy to do so. Here we are, several months later, and several winter rainy storms- windows and sliders are excellent! They are also great with this hot summer heat. Very happy and highly recommend! read more

We ordered 6 windows from Hardy and they are wonderful. From the beginning to the end, they made sure we knew every step that was going to happen. We went to the showroom and picked out what we wanted. Robert was very knowledgeable and guided us through the process. Elias and Ramon went above and beyond when putting in our windows. They were courteous and respectful. Thank you Hardy Windows read more

Hardy Windows was hired to replace two sliding glass doors and all of our downstairs windows from the original aluminum frames to new vinyl frames. When they first came out the job took double the amount of time we were originally told. The kitchen window was not installed correctly so we had to have them come out again and redo it. The first time it rained the sliding glass door had not been sealed correctly so our dining room carpet got flooded. We called them to have it fixed they came out looked at it said it was our fault and left. So if you like horrible customer service being called a liar and flaky contractors then this is the company for you. I will never recommend this business as we are still trying to get all the water damage caused by the caulking in the sliding door fixed. They are wasting our time. read more

Hardy Windows - Water damage from leaking slider - Windows Installation Near Me - Placentia, California

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Our windows are over 10 years old, and Hardy has stood by their warranty 100%. After so many years, the wheels on our sliding doors were not working well, and the doors were a bit hard to close. Hardy came out today and replaced the wheels, and our doors look and operate like brand new. So after 10 years we have pretty much new doors. Not bad. Also, the technician was polite, professional, and knowledgeable. He got the job done fast and clean. I'm so glad we have Hardy doors and windows. Also, before I forget, they came out last year for a window lock adjustment. It really makes a difference when you buy from a 1st rate company. read more

Hardy Windows - Window and sliding door, back porch area. - Windows Installation Near Me - Placentia, California

we had hardy do our windows after (27) years of waiting and wow....the difference is amazing! the team that came and installed the windows were very professional. the sales rep. tony is wonderful! we got the millgard windows..very easy to open......love hardy and millgard! read more

Bad in the communication department. The Sales people do not communicate with you as they promise. No return phone calls. Can't get the quotes they promised to send over. Can't get a return call from KC, who is the supervisor of Danny (in sales)... Very disappointed . read more

They came out to look at the windows because they're already falling apart not even a year old when they sent the workers over here they called the supervisor and stated that I should just use touch up paint because of the weld marks or peeling read more

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Looking for a good window installer? Don't know who to choose? Well friends look no further than HARDY WINDOWS. I was referred by my HOA and I gotta say I love these windows. Essentially, you make an appointment. They send out one of their guys to measure the window. They give you a quote and an estimate of how long it will take cause they have to custom order the windows. Might take a couple of weeks. Installed 4 windows. White Vinyl. They look amazing. Filter the sun and the noise from the street. Did I mention they have a lifetime warranty too? Later kids! JY read more

Our church in fullerton had a door into the chapel that needed a new lock to secure the space on sunday mornings. This was a need that had not been addressed for many years due to prohibitive costs that door companies quoted. The uptick in recent acts of violence towards houses of worship brought this matter to the top of priorities so as part of the security team, I sought help from hardy windows. First contact was with Brad Leslie who then quickly arranged for Scott Simmons to come out to evaluate the situation. Scott was very professional and helpful in proposing the method of fixing the old door lock. He did a lot of scheduling adjustments so he could have his team do the work in between all the other projects they had to take care of. It took longer than expected since the door was old and the new lock had to be compatible with the other locks but they found the part and Michael finished the job yesterday! Hardy Windows came through for us; working to fix a problem on a door that was not even their product to begin with. Great company and will definitely recommend!! read more

Hi, I've contacted Mark several times needing a latch for one of my sliding glass doors. He replaced all of our windows and sliders a year or two ago. One of the sliders latched into a "doggie door." He did not leave us the latch. Recently our dog went to doggie heaven. We no longer needed the doggie door and called Mark for the latch. We sent him pictures of the latch (from one of our other sliders). He has promised me for a couple of months to replace the latch. He said he doesn't keep paper work past a year, so he's not sure where he purchased the door. He said he would find it through various other means. I've called several times but to no avail. Lots of good window companies out there. If they aren't going provide good customer service, well... read more

I requested a estimate 4 weeks ago, I got a call after 3 weeks the I was in a store and the guy asked me the measurements, I was not prepared for that question because I wanted them to come out and measure, I asked him to call my husband who was home and could provide the information. He never called . It has been a month since I first called, if they can not get back with you for a estimate. I will never do business with them, if this is a sample of how they are. read more

I had 2 windows and 2 sliding patios doors installed. Chris at Hardy windows was very helpful and answered any questions or concerns I had during my quote quest. The installers were the best. Arrived on time, worked efficiently even though they were short one person. Also answered questions and did a thorough inspection with me after installation. We noticed 3 of The screens Had minor issues so the company replaced one and rescreened 2. Again the men who came were very efficient. Highly recommend this company for any window needs. read more

we recently had Hardy windows out to repair a window that had been damaged. in all of our transactions with Hardy. they have done an exceptional job of quality work and great quality service. I would highly recommend them to other people who are considering improving their home using Hardy. I think our installation of their windows was one of the best investment we've ever made in our 35 years of living at our current residence. read more

Hardy installed new windows and doors in our entire Apartment complex and I couldn't be happier with the results. They are professional and their work is superior. The work was done quickly, thoroughly, and perfectly! Their workers are so friendly and made it easy to work at home while the work was being done. Thank you Hardy!!!! read more

I had my windows installed 10 years ago and they did such a great job, I was really pleased. However, they do not stand behind their 100% lifetime warranty policy so beware. I purchased the higher priced dual pane windows. I now have 4 of the windows that are ruined from water/paint/liquid that has seeped between the glass. Apparently the manufacturer that produced my windows are no longer in business and therefore, Hardy Windows will not replace them. I'm surprised because I was dealing directly with Hardy Windows, not the manufacturer. I am really disappointed in their business ethics. I feel that they should replace each of the damaged windows. They did send a sales person out to my home to inspect the damaged windows but that was the last I heard from them. They never replied to my emails, voice messages nor have they sent me any type of estimate to replace the windows. Hardy Windows was referred to me by the real estate agent that sold me this home so I have also alerted them. read more

Hardy Windows - Liquid has seeped in between the panes - Windows Installation Near Me - Placentia, California

Love our new windows and sliding door! Had a great experience with Tony who was knowledgeable when giving us an estimate and the work crew that installed the windows. The work crew did such an amazing job. Pricing is fair. Can't wait to eventually get our other door replaced by them! read more

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Hardy installed 10 large windows in our home and one of the windows leaked water destroying wood casing on inside of house shortly after. They claimed they fixed it and it started to leak again - Now - I'm being told that they do not warranty the window since they are only installers and the window company has gone out of business. Basically they said to try calling the window company that went out of business to see if there's a chance they could resolve my issue. This is very poor and deceptive customer service. I was told they back there product and now I get another story. Shame on them that they have to deceive people. BEWARE when you buy from this company they apparently only install and they will point the finger at something else if something goes wrong. You get 2 stories from them - one when you buy and another when you have issues. Don't make the same mistake that I made. read more

Hardy does not stand behind their installation if the product leaks, but instead blame the leaks on every other possible thing (when it is clearly the window installation). Additionally, the complaints and request for a solution will be met with explosive and hateful cursing from management. Simply put, do not use them unless you want a river in your home and mold growth from the water intrusion. I would never recommend them. read more

All I can say is, "What a difference new windows make in our house". We had 25 medium to large windows installed, as well as two 8 foot sliding doors. It was a 2 day installation which almost went into 3 days. There was another Hardy crew in our area and they stopped by after their job was finished to help at my house so it would be completed in 2 days instead of 3 days. Excellent. Our windows make our house look/feel new again, not to mention our heater hasn't kicked on once at night since they were installed (and it used to kick on every night at least once). We originally wanted new windows because we're expecting in 8 weeks and wanted our nursery to be somewhat quiet (old single pane window in the nursery). I must say, it's now QUIET in our house and we can't even hear the birds chirping in the morning (usually waking us at 5:30am). The crew cleaned up and vacuumed when they finished. There was some dust/dirt left floating around the house after they left, but I wasn't expecting a "spotless" house after the huge transformation my house just received. read more

Hardy Windows - Hardy Windows - After - Windows Installation Near Me - Placentia, California

We recommend this company wholeheartedly. The staff and crew have been professional throughout the process, from the initial design of our windows and patio sliders to the completed installation. Special shout out to Zoe and Elias for all their help. read more

I did a total remodel of my house including installing French doors that were installed by Hardy Windows. I dealt with a lot of different trades and contractors throughout the process, if there were issues with any of the contractors they were all resolved by every company with the exception of Hardy. To summarize everything they installed French doors back in August of 2021 without door handles and left the door that way for 4 months. So basically an open hole in the door (I have 3 small kids) They never said they didn't have the door handles before install, they just installed them and told me after. Otherwise I would have waited till they were in. They came 3-4 times during that span to put on handles and each time there were the wrong ones, just kept blaming the manufacturer. The biggest issue I had with them is that they installed doors that were full of scratches, definitely not what a new door should look like. It almost appeared like an abrasive cleaner was used on them. I brought up this issue right away and they stated that wasn't normal for these doors and they would take care of it. Apparently that guy got fired, after him numerous other workers came with same result. In total they probably came out 10 times with about 25-30 emails in between. They finally sent a field supervisor to resolve the issue in early Oct 2022 (14months after install) His name was Mike and he assured me he was there to find a resolution for me and my family. We were excited that this was finally coming to an end, he told we would be hearing from him soon with a timeline. 6 1/2 months go by and nothing, they only notified me for my remaining payment that I hadn't paid because the job wasn't complete. Never once did they apologize or find a resolution for us. 20 months after install and we were just left hanging. If your thinking of installing windows or doors steer clear of this company. Each person I dealt with had no idea of our situation so it felt like we were on a never ending loop of bad communication. After emails back and forth to Zoe Hardy, she had a Cara call us to collect the remaining balance. Apparently they had a conversation about our situation just prior to our phone call. Cara called and said there was nothing they could do for us but that they needed to get paid. She also told me "You shouldn't have waited 20 months to complain". Obviously she had no idea of the situation (see above) even though she just talked to her boss. Cara gave us a whopping $200 off of our 20 month fiasco with still no apology. We paid our balance to not have to deal with the company again, It wasn't worth any more headaches. Just another example of the type of company this is, do yourself a favor and find someone else. read more

These guys not only had the best price out of the three contractors that bid on my project, but they were professional, knowledgeable and did an excellent job in the execution of the project. They are incredibly responsive, and the team very much impressed me. Thank you for making my place so much more enjoyable. read more

Based on how this companies crew drives their work truck I would not trust them any more than I would some day worker outside of Home Depot. Coming home from work in the east bay to south San jose a Hardy truck repeatedly cut me off on first street and Taylor. I attempted to take another route to 87 and got caught at a light. The Hardy 4X4 passed me, the passenger laughing and flipped me off. If they act like this on the road with the company logo on the side of their truck I will assume they would have no hesitation with pocketing valuables while in someone's house or business read more

Update: we've had a new sliding glass door for 2 weeks now and all of the sudden it no longer locks. So they'll come in and make a mess plus their doors won't even work. read more

Hardy Windows - Windows Installation Near Me - Placentia, California

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I had all my windows installed by Hardy's couple of years ago couldn't be happier. I needed new patio doors & Hardy's sent Mark with the best selection & price . I received my 3 beautiful doors and love them. Installed was fast & easy. I would recommend Hardy's to all my family & friends. Thanks again Hardy read more

Hardy Windows - Patio door - Windows Installation Near Me - Placentia, California

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I got all my windows & doors from them in 2017. They windows are great, very sturdy & clear & easy to work with. i had an issue with one of the doors shortly after installing but they scheduled quickly to fix the issue right away & free of charge of course. I do have some issues with the screen after a few years but they are helping me work them out & ordering parts for me. Very happy with the windows though! read more

Hardy windows installed our windows around 10 years ago. During that time till present I had to call them a few times for warranty repair on my windows. Nothing major just worn out parts. Usually when I would call for warranty they would schedule a date for the warranty repair and if the technician had the parts on hand he would repair the windows on the spot however there where a few times that the parts had to be ordered and the technician would return in a timely manner a few days later. Well on 12/13/2018 I walked into the bedroom and the glass window frame was literally fell out from the track towards inside the house. I asked my wife what happen and she did not realize that the windows had fallen out.. I called Hardy window and spoke to Lindsey on 12/13/2018 and I explained that on 12/15/2018 I was leaving town and I needed the window repaired ASAP because I could not turn the house alarm. She took all my information down and repeated all the information back to me and also she had my wife's cell number and repeated the number as well. Lindsey supplied me with great customer service and she assured me that she was going to email Eddie (Service Manager) and Eddie will do his best to try to schedule me in for 12/14/2018. On 12/14/2018 @ approximately 9:30am I spoke with Eddie and explained to him my problem. To my surprise Eddie already had the email pulled up on his computer which was sent by Lindsey the prior day and was aware of the problem and had all my contact information. Eddie moved forward and checked his log to check if any of his technicians where in the area. He stated that all his technician were working in SD and out of state and didn't have any local technicians. I asked Eddie so where do we go from here? Eddie was very quick to response well I'll have to go down there myself. I was so shock with Eddie's response that I had to ask him to repeat himself. He stated I won't be able to get there till noon I told Eddie not a problem. He stated I'll be there between 11:00am and noon. Sure enough he was there! I can't express how grateful I am to Lindsey and Eddie's dedication to Hardy windows customer service. So after 10 years Hardy windows warranty remains excellent. read more

I had a great experience with hardy windows. The estimate process was fast and efficient. Pricing was better then competitors. Installation team was extremely professional and tidy. The windows work and look great. read more

One of the bedroom windows I recently replaced had an air conditioner that I clearly stated I wanted reinstalled. I requested that one side of the configuration have a sash window. The salesman who measured the windows was aware of all of this because we had several discussions before the window was ordered and the window cost several hundred dollars extra for the unusual design. I made a deposit of 1/2 the cost for the complete job (4 windows and 1 sliding glass door) and was told by the salesman that the other half was due when I was 100% satisfied. Initially, the window that was installed had a totally crazy configuration (see below). It looked like whoever assembled it was on drugs. After 2 1/2 months of phone calls to the salesman and the office, the window was replaced but the air conditioner (which was the reason for the design) does not fit, and I was told by a supervisor that there is nothing they can do about it. I am now left with a very expensive window with a slider on one side and a sash on the other, for which I have been presented with an invoice for the balance due. So far I am unable to find another air conditioner that fits, so obviously I am not 100% satisfied. I have voiced my extreme displeasure to them, but have been offered no solution. The installers were great, but the rest of this outfit sucks. I would never recommend them to anyone. read more

Hardy Windows - Not what i ordered!!! - Windows Installation Near Me - Placentia, California