We've been using Gladiator Pest Control for several months now, and they've been consistently…read morereliable and thorough. Jose, who services our home, always does an excellent job. He's professional, kind, and really attentive to detail. He takes care of all the spider webs, general pests, and most importantly, our ongoing mosquito issue. We've had a really bad mosquito problem, and I tend to have severe allergic reactions to their bites. Jose and the team have been incredibly responsive--coming out multiple times when the first treatment didn't seem to fully work. They've shown real dedication to helping us get the situation under control, which I really appreciate. It's rare to find a company that's this consistent and genuinely cares about their customers' comfort and health. Highly recommend Gladiator Pest Control and especially Jose for anyone dealing with stubborn pests. Hoping our mosquito troubles will be over soon.

George came to do a free inspection of the sub area because we found rat droppings. He said they…read morewere old and that he doubted there was a rat problem. So just in case, he gave me a baited trap and set it, and even offered to come back and collect any rat it caught. Other companies were quoting me over $1000, before they even saw any rat droppings! I didn't need their services this time, but I will definitely call them when I do.

We had a great experience with this pest control company. The staff was friendly, professional, and…read moreprovided excellent customer service from start to finish. We called about an ant problem, and they were able to schedule an appointment for the following week. The technician thoroughly treated both the exterior and interior of our home, and the entire service was completed in about an hour. They also took care of another pest issue we had inside the house and answered all of our questions. Overall, it was a smooth and hassle-free experience. I would definitely recommend them to anyone looking for reliable and effective pest control services.

I had a bee/wasp problem that I needed taken care of asap & keen control was quick to respond to me…read more& quote me. It has not even been 24 hours but my issue has already been solved by them. I truly appreciated their work & would recommend to others!

This review is long overdue! My old house used to have cobwebs and spiderwebs all over. I'd find…read morespiders and other insects inside the house all the time. I don't know why, I just lived with that!!! I'm so glad I decided to finally do something about it, and I'm so glad I found the Bug Boss!!!! What a difference he has made in my quality of life!!! It is so nice to look up and see no cobwebs. It's so nice to not constantly be surprised by bugs inside the house. Diego is very responsive, flexible, responsible, and nice!! Thank you, Diego, for taking care of my old house! So happy I found you!

Diego is very consistent and knowledgeable in what he does. Good communication. He contacts me…read moreevery time before he comes to the house. When I first bought the house, it was covered in spider webs. Now it is all clear!

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I have been a long-term customer, and honestly, I am extremely disappointed with how this company…read morehandles its services and plans. From a customer's perspective, everything is presented as one company, but once you actually deal with different services, it feels like you are dealing with completely different companies. The communication between departments is confusing, and customers are left to deal with the consequences of their internal organization. What is even more frustrating is what happens when you try to change your plan. You would think that as a long-term customer, you should have some flexibility to switch between services, especially when you no longer need a particular service. Instead, I was told that changing my plan could result in a cancellation fee before I could move to another service. This is extremely frustrating and feels very unfair. I am essentially being charged for trying to change services within the same company. The way these plans and cancellation policies are structured is not clear enough, and I believe customers should pay very close attention to the fine print before signing up. I consider myself one of the customers who has been negatively affected by this system. What makes this even more disappointing is that I have been a loyal customer for a long time. You would expect a long-term customer to be treated better, not feel like they are being trapped by complicated plan structures and cancellation fees. My biggest concern is the lack of transparency. The company may present everything under one brand, but when you actually need to make changes, the process can become extremely complicated. Customers should be clearly informed upfront about which services are handled separately, what happens if they want to switch plans, and whether cancellation fees will apply. I am sharing my experience because I want potential customers to be aware of these issues before signing up. After being a long-term customer, this experience has seriously damaged my trust in the company. I hope they will eventually make their plans, fees, and policies much more transparent and customer-friendly.

I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

True professionals. They took the time to come out, assess what was going on, and gave me the great…read morenews that we don't have termites but some other type of flies that are easily discarded. Appreciate the honesty and will absolutely recommend them to anyone.

Called this company out for a termite check as I thought I saw some damage.... yup....we needed…read moretenting fumigation and trenching in the crawl space under our home. Expensive but not something you can ignore so we booked in with TP for a 2 night fumigation with trenching the day after they took the tent down. While everyone in person and on the phone was friendly they were very disorganized and gave conflicting advice, which we found frustrating. We expected special bags for our fridge/freezer foodstuffs but none was given so we had to clear our appliance out completely. We were given different dates and times, and received phone calls telling us the crew were on the way earlier, a week beforehand, and on the day of fumigation, then they called back to say they made a mistake and it was the original time. Hence the frustration as we were dealing with a dog, and my daughter working from home and being in office. We asked the company to call me only as my daughter couldn't answer her phone when on stage/office, but they kept on calling her and expecting instant answers. We were also told we had to contact the gas company to arrange shut off and turn on, then we were told TP would be doing it, then we were told to call the gas company at the last minute. They really need to communicate within their own business and work out a timeframe for fumigation so they can provide a consistent front to customers. They kept the house tidy when going into the crawl space in one of our bedroom closets, but outside they tread mud all over the walkway down the side of the house while putting up the tent and I had to clean the pathway afterwards.

Thank you, Joe, really appreciate the help. He was very thorough with the inspection and explained…read morethings really well. They were also really quick to respond. I called at 9 am on Sunday morning, and they were at my house by 9:30 am.

I didn't go with them, but they were one of only two rodent companies that had no bad reviews. They…read morecame out for a quote and basically told reiterated what their competition had already said. The guy was honest, thorough, and within minutes I had a quote. The only determining factor in my decision was the price and that the other company was local to my city. But I would 100% give them my business in the future, and I appreciate how honest and attentive they were when they came out.

I found ants on my counter. A few years ago, when we had ants it was an infestation! So I didn't…read morewant to wait. It's the 3rd of July. I love that Yelp sends out my message to several businesses. Although PME wasn't the first business to respond, the minute they did, they answered my questions, gave me a quote, and told me they could be here on the 4th. Martin came out, talked to us about what he was doing, and the possible causes of the ants. They have a 30-day guarantee and they also are Yelp Guaranteed as well. I would definitely use them again and I'm bookmarking the business so I don't forget about them!!

Martin definitely shined when it came to service, price, and communication! He was the first to…read morevisit my business, Gave the best price when I compared it to others, and went over the top when it came to servicing my company Garment Decor! my team is happy so I'm happy! Thank you Martin!

Staff showed up right on time, spent time explaining all the options and answered all my questions.read more

1 Star I had a very…read moredisappointing experience with this company. I was charged without being clearly informed of the cost or authorizing the charge beforehand. Good businesses communicate pricing upfront and obtain customer approval before billing. After disputing the charge, I was threatened with having the account reported to collections and negatively affecting my credit. I also had concerns about whether the service was actually performed as claimed. Because of these concerns, I filed a complaint and requested documentation showing the work that was completed. I believe customers deserve transparency, clear communication, and proof of services before being billed. Based on my experience, I would not recommend this company.

Again an excellent experience with Pacific Termite.They did some work at our house a few years and…read morewere very prompt when we needed again their help. It's a very efficient process-inspection with clear explanation of the findings, no pressure to select the more expensive option, prompt scheduling of the work , great techs.Will definitely use them again if needed

From inspection through fumigation, this process was amazing. 5 stars easy. Honestly, I would give…read morethe fumigation team more stars if I could. The communication, professionalism, and execution were flawless. I did have a separate follow-up issue after the tent came down, but the owner reached out, listened to my concerns, and made sure I felt great about my experience working with them. At the end of the day, the most important part of the job was handled exceptionally well, and the company showed that they care about the full customer experience. I would absolutely use them again