This dealership is TERRIBLE. If you value your time,effort and money PLEASE do not take your…read morevehicle here for service. This is currently my nightmare. The service rep was given my extended warranty and call me after two days and I was told "no warranty" so I called the warranty department and they were confused. Error on the serve ice rep for entering the wrong vin. A day later after being quoted 250 for two different issues, was told about a separate issue that's not an issue. Then was told they need my permission to perform a service that the warranty covered. I asked "why do you need my permission if it's covered"? No explanation, I AGAIN called the warranty department and was told that the dealer can't send confirmation but can SEE THE ISSUE. I still do not have my car!

One of the few times I truly wish I could leave 0 stars.... I don't have the time, energy, or…read morepatience to write out a detailed summary of all the things they've done poorly over the course of two visits- but suffice to say I'll never give them another dollar. What an absolute disaster.

Just got my 5th CRV at what is now Victory Honda...Best owner at this location yet. Working with…read moreCat Muellner was a breeze. She listened which is a rare talent and honed in on what I needed (and wanted) Cat and everyone I met at Victory were friendly and helpful throughout the sales cycle. Highly recommend Cat and Victory.

SCAMMERS their only mission is to get you to give up your…read morecar or pay thousands to get all of these mysterious and sudden issues that you never noticed and cannot be seen unless the car is lifted. want my 200 back

We had an amazing experience buying our car thanks to Aquib! From the moment we walked in, he made…read moreus feel comfortable and never pressured us into making a decision. He was patient, knowledgeable, and took the time to answer all of our questions. He made the entire car-buying process smooth, easy, and stress-free. We truly appreciated his professionalism, honesty, and friendly attitude. If you're looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for Aquib. Thank you for making this such a great experience!

Aquib was awesome and knowledgeable! The buying process was quick and easy! We are so excited…read moreabout our new car!

I had a great experience with WOC. Had 7 other dealerships waste my time until I came here and met…read moreYessica. Amazing service, I've had my vehicle for about 6 months now with no issues at all. 10/10 stars!

They are the bigest shysters you will ever do business with!…read moreDo not trust a word they say. Run don't walk to some other car dealer. P.S. Their Extended Service Agreement Isint worth the paper it's written on! Buyef Beware!!!!!!

I had nothing but very negative reviews in the past because I was being honest about my past…read moreexperiences with this dealership. I just wanted to come back on here after our most recent service and leave a better review. They got rid of a lot of the people I had problems with and it honestly feels like things here improved a lot! I'm also writing this review to say that Jocelyn Nava is our go to service agent. Working with her is always pleasant because she truly displays great customer service skills. I'm glad to see that she still works here and a lot of the people who exuded bad energy are gone. It was also nice that they washed my Rav 4. I appreciate that a lot. Service has improved immensely.

I am starting to lose faith in this dealership and will stop coming here once my service contract…read moreis up. I already have some reservations with this place because of their owners questionable political leanings (feel free to google him), but the thing that kept me in the contract was the service work that they did. That ended today. I came in and somehow left with over $400 in charges to fix up my car. While this might be small potatoes to most, I do have a service contract. On top of that, they charge for "shop supplies" and have a 3% credit card fee. I asked them to explain "shop supplies" and they really couldn't. Since I had to get to work and didn't want to argue over $38, I accepted it this time. They used to be really hands on with the customers and really walk them through the process so that everybody felt valued. I saw the Rep once when I walked in and she just went through the motions. No more updates, texts, anything. From now on, I will be bringing my car in for oil changes only. I will not be spending another cent more. If the will refund me the remaining part of my contract, I will go to the Toyota dealership a little closer to my house that is not part of this group.

See Andrew he's the best at putting you the perfect vehicle! If you're looking for a Jeep, Dodge,…read moreChrysler, or a certified preowned Andrew can help.

I lease a Dodge from another dealership; however, I've been coming to Sherman Dodge for a couple of…read moremaintenance issues. They have been nothing but kind and courteous to me since my first visit. Their service reps are knowledgeable and friendly. The dealership is easily accessible from Howard Street or Skokie Boulevard. They do offer shuttle service, which is a plus. I would definitely recommend Sherman Dodge if you're in the market for a vehicle.

I visited Lincolnwood Toyota for the first time and chose Carlos Romero based on the strong reviews…read moreI had seen online. I'm really glad I did--those reviews accurately reflected my experience. Carlos provided a fair and straightforward diagnosis of my car issues and gave honest, practical input about what actually needed to be prioritized within my budget. I really appreciated how transparent and reasonable he was throughout the process. He was also very patient and kind when I asked to loop in a family member who is more knowledgeable about cars. He took the time to speak with them, which helped reassure me that I was making the right decisions. On top of that, he went above and beyond by having my car cleaned inside and out. Since I was picking it up on the last possible day to complete my emissions test, he even arranged for someone at the dealership to take care of the emissions test for me. The service felt thoughtful, honest, and genuinely helpful. I would highly recommend

Made an appointment for an oil change as well as to fix a leaky tire and take off the plastic my…read morecar came with on the hood from when I purchased it. Got there and was told that the only thing they had was a routine maintenance and oil change. I wondered aloud what kind of supposedly professional service place would forget to annotate the services the customer requested. The guys said he fixed it and I was on my way. When I came back to pick it up I paid for the punctured tires only which didn't surprise me because I get free maintenance and oils change with my car purchase. Cool. This morning I turned my car on and it said, "Maintance is required." WTF?!!' Searched my service receipts. These incompetent beings didn't do an oil change! Half of my Saturday wasted get my car in the shop without the actual maintenance being done! I will drive farther from now on to go to a better Toyota than this joke of a service department!