My heat went out , i called Premium and they came out the next day. I just knew it was gonna cost me big bucks. I cant remember what his name was( i feel bad) but he had to get up on my roof to look at the unit and it had just started raining. After about 10 mins he came down and said he had rigged it to work but it needed a part. He said the cost for the call to come out, part and labor, $210. I was pleasently surprised and very comfortable with the cost. I have a 2 yr old son and i didnt wanna go another cold night without heat. Within 2 hours they called me and said they had the part and were on their way to put it on. I would and did refer them to my best friend. read more

A year ago, we had them service our unit to prepare for Summer. Everything went fine for the servicing, but then a few days later, the AC went out. Perhaps a coincidence perhaps not, no way to know, but the real shady thing was that when the technician came to evaluate the situation he replaced the capacitor without first telling us the diagnostics. Had we known the issue was the capacitor, we would've bought the part ourselves and put it in ourselves. Unfortunately, these companies usually receive a commission on the capacitor so they are quick to replace them on their own. In the end, we ended up going with a different HVAC company to provide the biannual servicing and maintenance calls. read more

AC went down in a hot spell and owner Bob responded on a Sunday! Got us up and running. They installed our system quite a few years back and live their professionalism and quick response. Highly recommended read more

I have asked for them twice in past 2 years and both times I can't say enough . How thankful we are for them . We had a company come out and tell us we needed new system new ducting and was going to be 13-15k . This guy came over put duct back together which other company should have done and cleaned and serviced and works like a champ ! read more

Can't say enough good things. We have a VERY old HVAC machine that required service and we feared the worst. We got a different company to take a look given it was the weekend and they spent about 20-30 minutes before saying "the system is just old" and couldn't fix the underlying problem and instead told us it had to be replaced. We call Premium and they spent over 2 hours diagnosing and eventually solved the problem completely, helping us avoid tens of thousands of dollars to replace our machine. They are such straight shooters and avoid all the sales pitches that are rampant in this industry. Don't use anyone else - I've tried 5 of them before landing on Premium. read more

Bob, Tony and Mike are all amazing! My old air-conditioning unit died, and in less than 4 days they had the problem fixed! I am very relieved as the next 6-7 days are all going to be over 105°, and I don't know what I would have done without their help! They were quick to respond & did their best to lessen the cost. I highly recommend Premium Heating & Air! read more

Premium Heating And Air Conditioning - New air conditioning unit - Heating & Air Conditioning/HVAC Near Me - Sacramento, California

Called them at 8:30AM and they were at my house by 9:30AM. The technicians diagnosed the problem with my A/C within an hour and had it fixed by noon. One of the techs stayed and monitored the A/C running for an additional hour to ensure the fix worked before billing me. The technicians were professional and enthusiastic. Most importantly, they got the job done. The price charged was fair considering the amount of work that was done, the fact that there were two people working on the problem for most of the time, and the materials used to complete the work. I know that expediency is not something they charge for, and I don't know if I got lucky based on my proximity to their shop and their coincidental availability, but going from broken A/C to fixed A/C in four hours after my first call to them was something very special. I will definitely use them again in the future. read more

I've used Premium repair twice now, and both times the repair men were professional, efficient, and fair in their pricing/diagnosing. Mike and Bob both explained the problem clearly and offered me options without complicating the diagnosis. The first time, they found a viable fix after another company told me I needed a new HVAC system, which saved me thousands of dollars. This is a company with honesty and integrity. read more

Looking to replace our 16 yr old HVAC system, we had estimates from five different companies. All came in with big prices; some tried to up sale us shamelessly; some just made us uncomfortable. I had called Premium but caught Bob out of town. I decided to try one more time and am so glad I did. He gave us the best price, was forthright and upfront about everything, and didn't try to push us around. We set up an install date. He and his guys were there on time and even worked through lunch to make sure we had heat back before they left that first day. The second day they came and finished up. Did a stellar job on everything. I would highly recommend Premium to anyone for anything. This is a company you can actually trust! A rare thing to find these days. I am definitely keeping their number in my phone to use again. Thank you, Premium!! You definitely rock!! read more

I just bought a home and the a/c had a problem. Seller paid this company for $1000 to replace a few items. After we moved in to the house, the a/c intermittently worked again in the first week. Called the company back but they refused. They just said all the work is done. There is no gaurantee on the service and they don't have anything to do with this because it is different owner now. Wow. read more

Easy scheduling and quick service. Called them up and got it scheduled for next day (surprised they were available). Meet Steve(?) and he quickly diagnosed the problem and replaced the missing part quickly on the roof HVAC unit. Overall easy and on time scheduling, repair, and easy to pay. read more

Bobby has been our heating and air guy for 20 years and we have recommended his company to many of of friends who have come to rely on him now too. Our house was built in 1983 and so you know we have had to utilize his services quite a few times over the years. Bobby's response time is very quick, his staff is fantastic and his rates are very reasonable. Premium Heating and Air always comes through. read more

My renters told me the heater was making a funny sound. Oh no, I thought. So, I started looking around for a HVAC person. Called some friends, asked for recommendations and other than the big local companies (who I find impersonal and may not be as invested in doing a good job), I called Bob. As a smart woman, I am always weary of asking for repair work to be done thinking that I will get duped out of money for people perceiving me as not as knowledgeable. This was not the case. Professional, courteous, honest and helpful. Bob helped me out with my heater at my rental, answered every question and did a great job. Bob also was honest with me about possibly scheduling the repair at a time when the warehouse where he may need to get a part may be closed. I appreciated that, and scheduled a different time to not have to make him come out to my house twice. He did a great job with the repair, and after my researching several companies on the internet for HVAC work including other sites besides yelp, I'm happy to have chosen Premium Heating and Air, and would call on them again if needed in the future. And, I will recommend him to friends beyond just yelp. Thanks, Bob! read more

They tried to replace a motherboard to our hole air cleaning unit. It never worked and they still charged over $400 for a faulty product. Don't use their service! read more

So the A/C in my rental is pretty old and was not cooling the air effectively. I had another company come and look at it and after 5 minutes the guy told me that it definitely had a leak in the evaporator coil AND in the condenser coil. "Nothing to do but put in a new system, and we can do a basic one for $8600". (I'll be writing a not-so-positive review about these guys). Mike at Premium came out and looked at the system thoroughly. He found a leak at the input fitting of the evaporator. He tightened it up, recharged the system, ran some more functional tests and after a while determined that the system was holding the charge. $300 and it's working fine. Granted I'll be replacing the system in the not-so-distant future, but now was not a good time. Thanks Mike! read more

This company is the most honest bar none. Mike the tech is the best. My furnace wasn't working. The pilot light won't go on. At first Mike thought it was the gas valve that was faulty and ordered me one from their supply company. Mike came to next day to install it. Upon arriving, Mike informed he thinks he knows what was wrong and I may not need a new gas valve. Mike was able to get the furnace working in minutes without the new part and charged me just for the service call. I have used Premium in years past and I will continue to use them. A no brainer. read more

Needed an inspection of a unit on the roof of a 2-story house and was in a pinch for time. Robert was able to fit me in the next day. Technician Tony showed up on time and went straight to work. Was very honest and treated me fair. I easily recommend Premium Heating & Air and would gladly use them again! read more

My furnace quit working and we reached out for service. They responded quickly, and set up an appointment for the following morning. Tony was able to detect AND repair the issue in about 90 minutes, at a fair price. Will definitely use them again! read more

Called yesterday as our HVAC system wouldn't turn on. Called 4 other places and they could not come out for about a week (understandable in peak HVAC season). Tony came out the next morning and fixed our problem in the furnace. Really impressed with how quick they were able to come out, especially with heat wave coming up. Thank you Tony and premium HVAC. Would recommend and I will reach out for future concerns. read more

Very polite and professional! I know nothing about AC and when our tenants called to say it wasnt working right I was a bit apprehensive about calling a place I wasn't familiar with. I had a very pleasant experience as they came out, got it checked out and fixed it In no time! The price was totally reasonable and I was able to pay over the phone. Hopefully I won't ever need to call them again :), but if the heating or AC ever gives our tenants trouble again, I will be sure to give them a call! read more

Obtained 3 bids for new HVAC system. Premium has helped us get 30 years out of previous unit with previous repairs but finally our unit had to be replaced. This Company exceeded all expectations! Bob, Tony, and Mike were phenomenal in assessing the situation, providing a detailed quote, and doing the actual install. We were beyond happy...not only to have heat again, but to be provided with such professionalism! Thank you Premium!!!!! read more

Tom was awesome and honest and that's what I want and price was fair but I rather have it fair then it not working through the triple digit weather we have coming soon .i will def recommend to family and friends read more

They are the best, my AC broke a couple of weeks ago I called Bob and he sent Tony the next day, the prior person told me I need a new AC and no way to fix it, Tony showed up looked at it and said it needs a part and it's an easy fix, the guys wanted to sell me a new unit for $3500.00 and Tony fixed it for $350 with parts and labor and his positive attitude made it even more pleasant to work with him. I would recommend them to anyone who's needs them. Great people very reasonable and they try to fix the problem before they sell you new units or whatever's the case maybe. read more

These guys really know there stuff, were super fast (in and out within an hour), and nobody could beat their pricing! We had an approximate 1 hr ducting splice/repair job we needed. We called the top few companies on Google and Yelp search...and either got horrible customer service or they wanted to charge over $100 just to "come out and take a look"...we even had one company (McDonald) come out and they quoted us $500 (ugh); had to send them away...Then, we called Premium Heating and Air - they came out within the hour, assessed the damage, and performed the repair for $250! Don't waste your time calling around to all the big companies, just call Premium Heating and Air (small business) and you won't be disappointed!!! read more

Same day excellent service! Tony & Mike were awesome. Look no further for your heating or A/C needs. 5 STARS!

Woke up to a broken AC during a 100+ heat wave. Called first thing in the morning and they were able to come out by 11am same day and fix the broken part! Other companies either couldn't come until the next day or just didn't return my call. Very prompt and knowledgeable, although seemed pricy (however I don't really even know what a going rate should be) it was worth it since I'm almost 9 months pregnant and wouldn't have survived the day without AC! read more

For the second time in a few years, our old air conditioner died, at the worst possible time. The first time, I contacted Premium, fearing the worst, but it just needed a new fuse. Fast forward to last week. I couldn't remember who we used the last time, so I asked friends for referrals. Two referred the same company, so I called them. A tech came out and declared we needed a new unit, along with duct work. A 5-figure job. No matter what, we wanted a second opinion, and luckily, found the little magnet that the Premium tech left with us a few years ago. The tech came out, found the problem, replaced the part, and for $260, our air conditioner was up and running. He also explained situations where you would need to consider replacement vs. fixing. They're honest, they're affordable, they do not up sell, and they know what they're doing. I would recommend them to anyone. read more

These guys did an amazing job moving our noisy AC units to the other side of our house including new ductwork and tuning up our whole system. Now we can use pool without loud loud AC noise! Took them 2 days because of how complicated our house is (custom by previous owner who did a lot of weird stuff). Highly recommended!! read more

This company saved us so much money by them being so honest. I called another company that came out at night and they ended up quoting me almost $3,000. Premium Heating & Air Conditioning, came out as I wanted a second opinion. They were able to fix it for $459. The other company was trying to get us to replace things that weren't broken!! Call them next time you need great service!! read more

Just called Premium because our AC died. So pleased that they came the next morning and did a thorough inspection. Even though our unit is 20+ years old, they didn't try to have me replace the whole thing (Which I believe many companies would do!) Instead, Mike told me that with a new motor and condenser, it should run for a long time! Did the work and it's running beautifully now! I am keeping their card! This is a good company! read more

Excellent service. Mike repaired our a/c ducts with a one hour labor charge. Other Sac companies gave us repair estimates in the thousands and thousands of dollars. Mike is honest, hard working and Premium will be the only a/c company we call in the future. read more

Our HVAC went out right after I installed a new thermostat. Mike came out and after a quick review, turns out it was the capacitor and not my install. Mike was fast, friendly and knowledgeable. Premium will be my go to for HVAC needs from now on! read more

We love Mike and Bob, they did excellent service on my hvac system at my mother in laws. Now we use them at our storage facility for our preventive maintenance service, they also installed our new duct less mini split unit for our office. read more

I discovered some soggy carpet next to the closet to the AC unit and thought, "good morning". After some calls, the folks at Premium were great! Erik and I scheduled a time to meet and he was a few minutes early. He clearly explained what was going on and what he had to do to fix the problem. 5 stars for Erik! read more

Mike was fantastic! He arrived within 2 hours of my call. He was fast and efficient in fixing the problem with my heater and advising me on my HEPA filtration system. He provided me with filter part ID's, which is very helpful so I don't have to climb up in the attic. He offered to order them for me if I needed, but was not pushy in any way. He was extremely knowledgeable and the price to fix my heater was very affordable. I will definitely use them again if I require any type of HVAC service. read more

So happy we called. The owner (must be Mike) came through early the same day! Basic tune-up, reasonable cost. Very honest! So happy, we are cold now! read more

Mike works like lightning! Diagnosed and fixed everything in just 35 mins. He even takes time to educate you about the things he's doing. Awesome service. Good job Mike! read more

My A/C went out at about 9pm so I checked Yelp. Found this company and called and left a message. They called me back at about 7:30am the next day and Mike arrived at 8:30am. He went right to the problem and fixed it in about 30 minutes. Great job Mike! Thanks for the cool air!! I will definitely call them again when needed! read more

In the second day of this current, HORRIBLE heat wave in Sac, our AC went out at 2:45 pm and it was already 103. What the heck was I supposed to do???? I went on Yelp and found this guy. I swear to all that's holy, he actually called me back in ten minutes and was here in 15. He fixed it in 20 minutes and it worked perfectly. I feel like I won the lotto. read more

Contacted Premium based on the yelp reviews. Needed a routine service tune up on a heating and ac unit on a home I had just purchased and was remodeling. I had never dealt with anything, but new construction so this was a first for me. I knew my system was old, but after having a full certified home inspection, I was ensured that it had plenty of life left on it. After spending $300.00 plus dollars to have my unit serviced in an effort to ensure that it would work great for the pending summer and winter, I thought I was set. Now in fairness, we had an electrical panel issue which caused the tech to be unable to complete the ac checking portion of the inspection. So he completed all the tuning and agreed to send the owner back for the final check once the switch in the panel was replaced the following week. The owner came back at no additional charge to complete the ac inspection once the panel error was fixed. Once the panel was fixed, all was well and the ac pumped cold air all summer. Just as I expected for the over 300.00 spent in "tune up costs." Fast forward to the first epic cold day of winter. I turn the heat on and nothing happens. I struggle thru the house being 56 degrees and survive until another company could arrive in the morning. I dare not call back to the company that already took me for over 300.00 for a heating and ac tune up that what was now not working. Sierra Heating and Air came right out, confirmed that the heating element was never serviced. Did a quick fix to get the flame going and adjust things to perfection. Confirmed that I had a partially new unit in some of the components and encouraged me to get as much life out of the unit as possible. Furthermore, their service was so great, they are giving me a bid this week so I can take advantage of replacing the unit before prices change at the first of the year. And as the icing on the cake, after the tech asked what I paid for the prior tune up, HE REFUSED to charge me for the visit. His 20min tweak was free of charge. Fantastic customer service. Premium was well meaning, but missed the mark on price and efficiency. In this instance I needed them to be more thorough. Or to have told me from the moment they found the electrical issue, that I should reschedule. They didn't do that and in the end it cost me much more with them than it should have. For that I am disappointed. read more