I am so surprised I've never reviewed Ice Monster, because we were here for an event many years ago…read moreand we absolutely adored their sugary sweets. I've been on a shaved ice kick recently and decided to drop in and try Ice Monster's coffee shaved ice - and it did not disappoint. It was soft and light and just divine. You order from a tablet at the front, but their service was friendly and helpful when delivering the food, and there is plenty of seating out front. We've also had items delivered a couple times, and they're always well packed and in great condition (not melted) when we receive them. All in all we'll definitely keep ordering from Ice Monster and have been loving their frosty wares!

I grew up in Taiwan where, on hot, muggy summer nights when it was just too miserable to stay…read moreindoors, my siblings and I would walk down the street to a street vendor and get a cold shaved ice topped with brown sugar syrup and condensed milk. Absolutely the best way to cool down! I was thrilled to discover Ice Monster in Walnut Creek! Not only can I get an authentic Taiwanese shaved ice, but they have an incredible variety of ice flavors (strawberry, mango, green tea, etc) and toppings. They also have boba tea (which also originated in Taiwan), milk tea, regular ice cream, freshly cooked Chinese finger foods, and more. The place has tables inside and out and is always immaculate. I also really appreciate that they don't add the problem of landfills overflowing with plastics! They use real dishes and real silverware. I don't know of any other place that conscientious. I have been going here for 8 years. It was started by a couple from Taiwan and the owners the last several years are from China. They keep the place open seven days a week, but even with that grueling work schedule, the customer service is always fantastic. They go out of their way to keep their customers happy. Apparently, I'm not the only one who loves the place, because when school gets out, the place is filled with teenagers and families with children. It's a great place to hang out. I've tried other places in the East Bay, but this is my absolute favorite place for Chinese shaved ice, boba tea, and other yummy foods. I can't recommend them highly enough!

This was my first time visiting Uji Time Dessert and I loved it!…read more I took my ice cream to go but there is some limited seating inside if you prefer to eat there. There are only a couple of tables and it's limited for any parties bigger than 4 or so. They have both soft serve and ice cream, but not in the same flavors- so just note that. They carry drinks, snacks and ice cream Of course- it all looks very appetizing. If you plan on getting more than one flavor of ice cream, they have recommendations. They also have flavors of the season (not sure how often it is switched). They recommend Ube and matcha together, so that is what I did. I purchased the Taiyaki cone (fish cone) filled with red bean paste, on top of Matcha and Ube soft serve. It was Delicious! It is such a good combo, both flavors are good by themselves but together with the cone and red bean paste was delectable. You can get the ice cream inside the cone but since I was driving and taking it to go- I wanted to avoid accidents. I should mention that staff was patient, kind were accommodating when I didn't order correctly. I forgot to ask for the ice cream in a cup with the cone on top when ordering. I am trying the pineapple soft serve next

Thank you so much to Tony (owner) for reaching out to me about my experience. He was super…read morerespectful and wanted to make things right. I came back and ordered the same thing and it was great! Second chances are so important and I appreciated the great customer service. The worker who helped me out was super kind. This was my first time in the actual store (my previous orders were delivery). There's a couple of tables inside to enjoy your drinks and it's decorated pretty cute. Lots of parking available in the shopping center. I would come back!

The Kreamery was such a fun find and absolutely worth the stop. We met one of the owners, Amparo,…read moreand she was beyond welcoming and genuinely made the experience feel special from the moment we walked in. I tried the latte sampler and it was amazing -- such a creative and delicious way to try multiple flavors. The shop has the best nostalgic old-school soda fountain vibe with handcrafted fountain drinks, massive sundaes, fresh baked goodies, shakes, floats, and classic ice cream treats. Everything felt thoughtfully done and full of charm. The atmosphere is warm, family-friendly, and just one of those places that instantly puts you in a good mood. Can't wait to come back and try more!

I got 8 three inch pies and they were gone in about 3 mins when I brought them into the office…read more What a hidden gem in Concord. When you walk in, it feels like you are at an old fashioned soda fountain shoppe. The smell of cookies and pies attacks you, so be ready for the deliciousness. Everything is made right there in the shoppe, so you know it's fresh. They also serve great ice cream, local coffee and awesome sandwiches. I can't say enough good things about them. So when you are driving thru Concord, make sure to swing by and get yourself some pies.

I've been meaning to try this place out, but knew it was in the mall, near the food court. I…read morehaven't been to Sunvalley Mall in ages, but felt like walking around, as well as trying this place out. It looked closed at first, and we had to call out for service a few times before almost walking away. Customers must come and go, and not so often. However, she was friendly and worked as fast as she could to meet the demands of customers. We got the cotton candy cone and cotton candy burrito. They were huge! It took about 8 min to make, with only one person working. Both items came with unlimited toppings and two scoops of ice cream. Unfortunately, they didn't have many toppings available at the time. The reason why I actually opted to stay is because they served Magnolia Ice Cream, which is my abosute favorite. I could only eat a quarter of my burrito, but I usually like getting deserts just for taste. It was suprisingly easy to eat. The ingredients stayed in place and the ice cream did not melt. Definitely sharing next time!

My first halo halo. Not sure how authentic it was but it was delicious and really hit the sweet…read morespot, especially the ube ice cream. Price was more than fair considering how much work goes into making one of these. Service was friendly.

Humphry's has expanded since I've had the pleasure of tasting the Vietnamese coffee and secret…read morebreakfast scoops for the first time a while back. Nice to see it in the popular Veranda so I can get my ice cream fix after dinner. It's mainly a storefront with some outdoor seating. The flavors are pretty good, I usually get the waffle cone with my fave honey graham scoop. The black fog, Hong Kong milk tea, and black sesame were tasty also. The customer service has always been friendly and really appreciate my fulfilled 2 flavors in 1 scoop requests. All in all a solid ice cream spot!

Delicious flavors and many options to choose from. Went for the Vietnamese coffee ice cream with…read morehot fudge, caramel cream sauce and whipped cream. Exceptional!!! Was going to try their shakes, but they are made with water instead of milk. The server said it takes almost the same, but is a thinner consistency. I'm happy she told me that. They also have waffle cones, s'mores toppings, toppings to go as well as pints to take home. Their flavors are seasonal. Not your typical vanilla, chocolate, strawberry kinda thing. But you'll like it. There's no inside seating, but they have some tables outside and a bench around a fire pit.

My Thai tea was sooooo good, even with a milk alternative ! The service was great and the owner was…read morevery welcoming. You can tell he loves what he does and prides himself on providing great products that match the great customer service. Please support! I know I'll be back.

Ordered the coconut frappe in size large. It was actually much bigger than I was expecting, so I…read morewould say you get GREAT value for your money! The flavor was sweet and creamy and I liked the boba pearls. We ordered delivery for a group and everyone was happy with their orders. Their menu has lots of variety. Would order from here again.

The Pleasant Hill location is probably our favorite location in the surrounding area. Although…read moremajority of their employees are younger, they still provide great customer service and the ice-cream is delicious. Even if you see a line, they move fairly quickly and there are seats outside to enjoy your dessert of choice. Our family picks are - Chocolate with gummy bears for the kiddo, Cake batter ice-cream with cookie dough, oreo cookie, and pecans (I think she might put caramel, not 100% sure), and for me - Germanchökolätekäke! This is chocolate ice cream with coconut, brownie, caramel, and instead of pecans, I get it with almonds. Sooooooo good! What's your favorite treat from here?

Gee, I didn't have a great experience at Cold Stone last night which is really sad because how can…read moreyou not have a good experience at an ice cream shop? Well, let me tell you how. The gal that worked there just didn't seem like she liked her job that much. She didn't smile then when she took my order for my ice cream, which was going to be coffee ice cream with three toppings in it, she barely mixed it together! She flipped it over once and then stuffed it in the cup leaving so much topping (that I was paying extra for!!) on the counter! So I said politely, "you're gonna give me that topping right" and she was like " oh ok" and then she like smushed it on the top like I was at a yogurt shop or something!!! But she STILL left stuff on the cold stone counter. I'm paying for those toppings!!! I want every last one of them. Im paying extra for each topping plus there's hardly any extra topping given so you're getting a lot of extra money from me!! I don't know. Then she had the nerve to say when I was about to pay " the screens gonna ask you some questions " . Why would I give her a tip? I'm getting so sick of these tips anyway. I'm like-- enough already! I'm coming into the store to get ice cream that's your job. Why am I paying you to do your job? Especially when you're ripping me off and not giving me my proper number of turns to fold the topping into the ice cream and then leaving my toppings on the counter! I was just really disappointed and I think I'll just go to Coco swirl across the street from now on because if I'm gonna have my ice cream with the topping on top, I might as well put my own topping on my yogurt. I was just looking at the pictures and was reminded that it didn't even seem like I was given a full medium serving of ice cream because as you can see it was low and then the toppings are on top such a bad experience.

Great ice cream, froyo and shave ice offerings. Coffee in the mornings along with some nice baked…read moregoods. Cool interior decor as well. Our granddaughter loves this place.

I could see this place being the hang out spot for teens like on Saved By The Bell where the…read morehangout spot was a burger place. Or a place to gather/celebrate with the whole team after a game! It's pretty hip in here, music is playing, friendly service, lots of coffee (or non-coffee) options, ice cream, treats, or froyo with toppings! The space is huge and colorful, oozing of happy vibes, and there's plenty of seating. Brought your dog out? No problem there's some seating outside! Will definitely be back!