Solid spot for açaí bowls. I usually get the dragon bowl. Have had it many times and it never…read moredisappoints. Sometimes the service is a bit slow and they seem understaffed for the volume of people they get. That doesn't stop me from continuing to go..

Absolutely stupid experience with the Pleasant Hill Vitality Bowls location and corporate customer…read moreservice. We placed a Mother's Day order for pickup Sunday morning. My husband arrived around 8:10 AM, after the store's posted opening time of 8:00 AM, only to find the business completely closed with no communication whatsoever. No call. No email. No cancellation notice. Nothing. What followed was somehow worse. I called the store multiple times throughout the day and left several voicemails that were never returned. I also emailed both the location and corporate customer service and received no response. Corporate didn't answer their phones either. All of this over a $35 order that the business happily charged for but never fulfilled. Today, I went into the store in person to ask for a refund and was met with attitude and defensiveness from the manager instead of accountability or even a simple apology. I was told they "do answer their phones" despite my multiple unanswered calls and voicemails. I was then told they could not issue a refund because it had been "more than two days," even though the delay was entirely caused by their complete lack of response and failure to handle the issue. The store being unexpectedly closed is frustrating enough. Ignoring customers afterward and then treating them poorly when they ask for their money back is unacceptable. I'm still waiting to hear from the "other manager" or "boss" who is supposedly able to process my refund. Who apparently already had my information but was "too busy" to respond to me sooner. Give me a break. At this point, it's not even about the $35. It's about the complete lack of professionalism, communication, and basic customer service.

Nothing's more refreshing and nourishing than an açaí bowl on a hot summer day!…read more My daughter treated me to a Bay Blend, which has layers of goodies from chia pudding to pitaya to my favorite, creamy coconut! I also loved the cacao nibs and goji berry toppings - deeelicious! Order at kiosk, and wait for your name to be called for your special treat. There are no seats, so grab and go find some shade nearby. Palmetto is efficient, consistent and sooo good!

I've had a good experience at Palmetto Superfoods in Livermore, so I was looking forward to digging…read morein at the Walnut Creek location. One thing I really appreciate about Palmetto bowls is that they don't charge extra for additional toppings. It's a great model. During the summer, I could happily eat it for breakfast, lunch, and dinner. This visit was disappointing. The açaí base was quite soupy, possibly because it was a busy, hot afternoon. More importantly, my bowl was about half granola. The granola is not good- I seem to remember flagging this during my last visit, but it escaped my mind today. It has the texture and flavor of raw oats, and because it was layered on both the bottom and the top of the bowl, there was no way to avoid it. Based on my prior experience I'm inclined to think this was an off day rather than representative of the brand as a whole. Otherwise, this would have been a 2-star review. Next time, I'll skip the granola.

I know five stars, whoa! Well I only give five stars when something really stands out. When I can…read morewalk away and not think of the cost, but of how great things were then it's a five. I came here with the family and we got three Calikid burgers ( one with chicken) , Happy Hippie Burger, Frickles, Fried Brussel spouts, fries, cold coffee shake, and a vanilla shake. The burgers are not huge but more than filling. If you did a double patty that would be it. The buns and toppings really what make these burgers stand out. I tried both and they were so flavorful. Literally to the last bite delicious. We all love the fries and Brussels sprouts. The frickles were also super tasty (loved the onions in there) but I wish there were a little more zucchini in there, and maybe a little thicker too. The shakes were legit. The coffee shake had a surprisingly bold coffee flavor. Delicious! The vanilla was also awesome. Overall this was one of the best spots we have been to in a while. We all left wanting to come back. That doesn't happen all the time, let me tell you. We will definitely be back.

I have to admit I passed over the spot a few times cause I only saw the prefab burgers and they all…read morehad stuff on them that I wasn't really interested in... I came across the menu again today and realized you can create your own and they have a robust list of items, including fried chicken as the protein. I ordered fried chicken sandwich with some pepper jack cheese and their cherry bomb sauce and I am pleasantly surprised and I will definitely go back and try the burger. They also have craft soda, containing no high fructose and all real cane sugar. The shakes looked really good as well and they put a mini donut on top of the straw. Lots of things to come back and try.

I experienced an issue during my visit and the two girls were not able to issue a refund. They…read morementioned a store manager was not there and there was no way they could contact them. So it would be best if I disputed via my credit card company. Drinks were decent. The cheese foam dragonfruit drink tasted not sweet enough. The mango matcha was just right. Clean, bright, lightly decorated store. Most likely will not come again. Customer service could have been better.

My boy says it's the best smoothie he's had. The cream puff…read moreand boba in my viet coffee... Is amazing. Can't wait to come back.

The Mango Crystal was always on the point! I love this location more than the Pleasanton one…read more Roomy, friendly staff and bright decor. Service was quick and accurate. Will come again.

Even though I live really close to this place, I had not tried it until the other day! What was I…read morewaiting for? Clean, a good amount of tables, boba drinks, snacks, and nice high ceilings and large windows with plenty of natural light. Like most boba places, they seem to offer only one size (AKA, way more than I need to be drinking). I got the passion-orange-guava drink and felt transported to Hawaii. YUM. Seems to get busy right after work.

Definitely a healthier dessert. I enjoyed all the fresh fruit but wished the tropical freeze was a…read morebit thicker. Very refreshing on a warm day, though.

Really like their meal replacement shakes and green juices, always great for a pick me up!…read moreTheir acai bowls are good too but I've had better The service is nice and friendly, small and quaint good for grab and go and plenty of seats outside in the veranda.

I hear they are under new management and no long affiliated with the one off of Clayton Rd in…read moreConcord. But that one is never open anyways. I assume it's true because their cup sizing has changed which I'm sadly disappointed. It's more open space/spacious and I had to create a new rewards account. Drink menu names changed slightly on kiosk and on the wall. They don't have that tacky shelf with plush, stuff, Knick knacks, for sale anymore. Drink still good, I don't think recipe has changed. I heard, then seen it for myself, the instagram post and stories shared by friends, of people dancing and partying at the shop late nights after hours. Then when I went in, also still had the sign up that said they did dance concert or hosted DJ nights at the shop. But Im also assuming it was under the old management and they must've got caught something doing something illegal or something they weren't suppose to be doing. The minus one star is for the cup sizing. Bring it back! Main reason why I love coming here, a good price for big cup size. Now it's like every other boba shop. Which is fine, but I won't go out of my way to come get boba here like I used to.

Milk Tea Lab is now under new ownership at this location, and having been visiting this spot quite…read moreoften throughout that time I've become more than familiar with the quality and expectations of this place. This was my first time visiting them again since the ownership change so it's been a minute. What I see here now is just depressing, not just because the place was empty, but it's now devoid of anything that felt like a spot someone would want to hangout at. No music, when I got in there was one person waiting for their food and nobody was even at the front counter for minutes before somebody finally came out from the back. Ordering is just through the kiosk now, which isn't a bad thing. The part that was really rough was the reason why I even came here; the boba. I got a regular milk tea which now they only have a single size. I miss the extra large size they used to have, but oh well. The next issue comes with how much the boba actually costs. They may have gotten rid of the extra large cup sizes, but they're still charging the almost the same amount for it in a much smaller cup. What a deal, right? And we get to the actual drink. When the person making the drink after receiving your order finishes within a minute of making it, it's never a good sign. Why is that? Well, they had premade jug of milk tea ready to pour out for your tasting pleasure. When you have a premade jug of milk tea, it's never a good sign. While I've had them at other places that have done this before, and it's ranged from bad to mediocre, the one here at Milk Tea Lab, now, was in a word, rancid. It was incredibly gross with absolutely no redeeming qualities to it. I generally try not to be so harsh, but this was really not it and I couldn't even finish the boba because of how bad the milk tea was. It's sad to see how big of a dropoff this spot has become compared to what it used to be. This isn't like when they first opened where there were only 2-3 boba spots right next to them. Now there's at least a handful of options within a few minutes away, and dozens of spots within a mile or two, and this is what they're pushing out? It's a shame but this Milk Tea Lab which was their starter store is no longer a place I would ever go back to for boba. It's time is now past with this new ownership.

Gong Cha was founded in Taiwan in 2006, with its first store opening in Hong Kong in 2009. The…read morebrand later expanded internationally, including a transition in ownership to Gong Cha Korea in 2017 and subsequently to TA Associates in the United States. Its global growth has been notably influenced by its strong presence in South Korea (idol sponsorships), where the brand enjoys widespread popularity. We ordered the crème brûlée brown sugar boba tea with less sugar and less ice, and it was enjoyable. While the flavor was solid, it wasn't particularly distinct from other boba teas we've had. That said, it's convenient and exciting to have a Gong Cha location nearby, especially given its popularity abroad.

好喝好喝好喝好喝！！！！！！ Good Good Good Good！！！！！！！！…read more有很多停车位，很方便，店里也有座位 Its convenient for parking and there are seats in the store