I grew up in Taiwan where, on hot, muggy summer nights when it was just too miserable to stay…read moreindoors, my siblings and I would walk down the street to a street vendor and get a cold shaved ice topped with brown sugar syrup and condensed milk. Absolutely the best way to cool down! I was thrilled to discover Ice Monster in Walnut Creek! Not only can I get an authentic Taiwanese shaved ice, but they have an incredible variety of ice flavors (strawberry, mango, green tea, etc) and toppings. They also have boba tea (which also originated in Taiwan), milk tea, regular ice cream, freshly cooked Chinese finger foods, and more. The place has tables inside and out and is always immaculate. I also really appreciate that they don't add the problem of landfills overflowing with plastics! They use real dishes and real silverware. I don't know of any other place that conscientious. I have been going here for 8 years. It was started by a couple from Taiwan and the owners the last several years are from China. They keep the place open seven days a week, but even with that grueling work schedule, the customer service is always fantastic. They go out of their way to keep their customers happy. Apparently, I'm not the only one who loves the place, because when school gets out, the place is filled with teenagers and families with children. It's a great place to hang out. I've tried other places in the East Bay, but this is my absolute favorite place for Chinese shaved ice, boba tea, and other yummy foods. I can't recommend them highly enough!

Recommended by a friend so we gave it a try, the place is empty when we went so no need for us to…read morequeue. Service is quick & we enjoyed our cold treats

It was a rainy day, but that didn't stop me from having a smoothie…read more I got the blue bondives, bf got the warrior smoothies. I placed a mobile order and it was ready as scheduled. What's great is that this place opens rather early, 9 am. The smoothie was yummy. It contained pieces of oats (from the added granola) so it was kind of hard to sip through a straw. I think next time I'll tell them to just blend it all together. It's a pretty smoothie to look at and it was made perfectly. I'll have to try a bowl soon. There's plenty of outside seating. Staff is friendly. It's not very big inside. Best to order and then wait outside if it's busy.

I love Palmetto and I typically visit the Livermore location; however, I was in Walnut Creek and…read moresaw there was one in town and had to check it out. This location is much smaller than the Livermore and Fremont stores, many people stood off to the sides like sardines waiting for their order or just outside. The service was good - I was appreciative of the young lady who took my order was very polite, patient, and was actually able to answer my questions around their rewards program and ensured that I got my points after making my purchase. My order took about 8-10 minutes as they were quite busy on a Sunday afternoon. I ordered a custom medium acai and mango bowl with a variety of fruits (not all), granola, and drizzles. The total was over $14 with tax. When I got my order, it looked just as colorful as always, but with less fruit toppings than I was expecting from past Palmetto visits at other locations. These fruit bowls aren't cheap, not sure if that's how the WC location operates, but I'll keep that in mind for next time if I'm back in the area.

I eat a lot of Mexican food and I can definitely say this is the most consistently delicious place…read moreI've been to. Great horchata, very good and well seasoned meats, and the staff is all super nice and very good cooks. 10/10

Disappointing $20 plate of pork chili verdes. Pretty bland…read moreand thin sauce. Dry and chewy smallish pieces of pork and portion. Seemed like last week's batch. Beans and rice with 0 flavors. Good thing for the ample self serve salsa bar. Next time I'll make my way down 680 to Los Pericos in W Dublin which never disappoints.

Teaspoon opened three years ago next to Bagel Street Cafe. Came Easter, smiling bunnies in…read moreabundance everywhere. Limited seating inside & out. Parking lot looked almost full. Decor is unique. Books available for children, teens & young adults to read. Teaspoon is a California company, creating unique drinks catered for American tastes buds. Greeted smilingly by associates when I entered. A cloud placard caught my eye. Ordered. Pd. Drink ready in 5 minutes. Noticed a steady stream on of patrons. Offerings: seasonal drinks, classics, coffee, signature drinks, merchandise, create ur own.. Sips: coconut cloud (7) less ice, no boba -China made cloud drinks slightly disappointing. Trying this to compare. -initially coconut tastes was dominant. At the finish, everything blended nicely. Matcha came out of hiding and infused nicely with coconut essence. 4.7 stars Worthy! Service great. Quantity: reasonable. Quality: fresh ingredients

I was working in the area and saw that this tea shop was right next door. I have been to teaspoon…read morebefore, so I was looking forward to this drink. I ordered on the App, so my drink was ready when I got off of work. Cupid's Kiss: This was a special drink at the time. It was strawberry and lychee tea mixed together and I enjoyed the flavor profile it has. Though the strawberry did overpower the lychee a little bit, they both still worked together. Overall, I found this drink refreshing. I do enjoy myself teaspoon here and there, and I like their new drinks the come up with. I look forward to coming back again.

Honestly, best sundae I've had in a while…read more I went to North Italia for dinner and wanted a sweet treat right after. There was 9 min left till closing, and they decided to gave me one for free prob cuz they're closing right after & didn't want to let it go to waste. You would think that all the chocolate & the toppings would be way too sweet, but it's rlly not. The chocolate ice cream is so rich and decadent, but it's literally not that sweet. With the marshmallows & the almond butter, omg it's heavenly.

I've ordered from Pressed Juicery a few times while I've had a cold and appreciated the ability to…read moreadd and subtract items from their acai bowls. I do wish they had the ability to double up on the bee pollen and vitamin c options instead of just a single serving extra, but the dish is always exactly as I order it, even if their paper bowls are a bit thin and tend to leak. I will say that my juice order has come wrong when I've put it in, so if you're on a specific cleanse cycle and need a specific number I would probably walk in instead to make sure you get the correct one, however the sizing of the juices themselves are perfect. Of the two I would choose Pressed Juicery over Palmetto Superfoods, just based on the options they have and how much I enjoyed their final product, so all in all, I've really enjoyed Pressed Juicery's wares and will definitely keep coming back.

This place is amazing! I met the owner who is a delight. I will be back soon. Very nice staff as…read morewell.

Absolutely stupid experience with the Pleasant Hill Vitality Bowls location and corporate customer…read moreservice. We placed a Mother's Day order for pickup Sunday morning. My husband arrived around 8:10 AM, after the store's posted opening time of 8:00 AM, only to find the business completely closed with no communication whatsoever. No call. No email. No cancellation notice. Nothing. What followed was somehow worse. I called the store multiple times throughout the day and left several voicemails that were never returned. I also emailed both the location and corporate customer service and received no response. Corporate didn't answer their phones either. All of this over a $35 order that the business happily charged for but never fulfilled. Today, I went into the store in person to ask for a refund and was met with attitude and defensiveness from the manager instead of accountability or even a simple apology. I was told they "do answer their phones" despite my multiple unanswered calls and voicemails. I was then told they could not issue a refund because it had been "more than two days," even though the delay was entirely caused by their complete lack of response and failure to handle the issue. The store being unexpectedly closed is frustrating enough. Ignoring customers afterward and then treating them poorly when they ask for their money back is unacceptable. I'm still waiting to hear from the "other manager" or "boss" who is supposedly able to process my refund. Who apparently already had my information but was "too busy" to respond to me sooner. Give me a break. At this point, it's not even about the $35. It's about the complete lack of professionalism, communication, and basic customer service.

I've generally had positive experiences with the employees and drinks at this Jamba Juice and I've…read morebeen coming here for over a decade. It's located in Countrywood Shopping Center, near Black Bear Diner, so there's plenty of parking. The store is always clean and well-lit and drinks come out in a timely manner. They also have machines where you can place your order, but weirdly enough, they don't always have the same options as the app, but that's ok - the employees are there too if you need to manually order and I don't think it's their fault. Would recommend this Jamba!

Can here for their $1 smoothie special today. We got one mango drink, 2 strawberry and a sourdough…read morepretzel. Despite being incredibly busy, they made our order quickly and were very attentive. Will come back again

The best Boba and Popcorn chicken ever! We also love their calamari…read more The service is really great too!

Wonderful drinks and food I love getting the milk tea with pearls and popcorn chickenread more

My boy says it's the best smoothie he's had. The cream puff…read moreand boba in my viet coffee... Is amazing. Can't wait to come back.

I experienced an issue during my visit and the two girls were not able to issue a refund. They…read morementioned a store manager was not there and there was no way they could contact them. So it would be best if I disputed via my credit card company. Drinks were decent. The cheese foam dragonfruit drink tasted not sweet enough. The mango matcha was just right. Clean, bright, lightly decorated store. Most likely will not come again. Customer service could have been better.

This is my go to location…read more They nearly always have what I'm looking for and it's close by. They do a military discount on Mondays so when things r not on sale they still get 20% off which is cool. The employees are awesome, always kind and very knowledgeable. That's comforting and helpful when it comes to experiencing new products. I shop here ALOT... and buying online is also very easy. Also easy to rack up some points for a little extra money off on top of any other discounts.

Ahhh there VShoppe in Pleasant Hill. Had the Celsius! Great customer service here…read more Friendly and there to help find what you need.