The service itself was fine and the pricing was fair enough hence the 2 stars…read more However, as one other recent reviewer also flagged, the billing and invoice payment experience was so negative it motivated me to write this review. Our estimator gave me incorrect information in developing our contract, telling me our downspouts including the downspout attachments that went underground, would be fully cleaned out during our service. When they did not clean the downspout attachments, they told me they don't do underground attachments even though the estimator told me this was included in our pricing. I paid the majority of our bill, leaving about $230 balance while I disputed the unfinished work. Eight months ago, I sent an email that was never responded to and never heard from the company again. Then yesterday when their legal department called me out of the blue to threaten to send me to collections over the unpaid balance. I replied immediately to explain the situation and their response was to say if the balance wasn't paid by the end of the day it would be sent to collections. They alleged they had called and emailed about the outstanding invoice (they hadn't - I went through my emails, spam and my phone and found no evidence of any attempts on their end to contact me). I was shocked that they took such an aggressive, threatening approach to a customer who a) they dropped the ball with and b) who was actively in good faith trying to resolve the dispute immediately once they brought it to my attention. We had a misunderstanding about the scope of work - I would have appreciated some acknowledgement or apology on their end vs. them dropping the ball completely then coming back out of nowhere to threaten me with collections. Just not a good way to do business and I am left with a very sour taste from dealing with the legal threats.

Huge thanks to Carol at Sunshine Gutters and Roofing!…read more We had a leaking skylight that was originally installed by another company, and we were preparing for an expensive repair. We received quotes ranging from $1,500 to $4,000 from other roofers and assumed we'd be paying out of pocket. Instead of trying to sell us a repair, Carol suggested we contact Velux directly, as she thought the skylight might still be under warranty. She was absolutely right. Velux confirmed that the skylight is covered and will inspect and repair it under warranty. Carol's honesty, knowledge, and willingness to point us in the right direction saved us thousands of dollars. It's rare to find a company that puts the customer's best interests ahead of making a sale. We are incredibly grateful for her advice and professionalism. If you're looking for a trustworthy roofing company, I highly recommend Sunshine Gutters and Roofing. Thank you again, Carol!

They were responsive, looked into it are not able to help me, and promptly let me know.read more

I had a great experience with Galindo Gutter Cleaning. I reached out through Yelp for a quick…read morequote, and they were extremely prompt in responding with reasonable, competitive pricing. The team arrived right on the same day and handled the gutter cleaning super fast while doing a thorough job. Friendly, professional, and efficient--I will definitely be using their services again. Highly recommend!

I hired ASF Clean Team for gutter cleaning and repairs. The service agreement included cleaning the…read moreentire gutter system and flushing/testing the gutters and downspouts. After the service was completed, I observed debris remaining in multiple sections of the gutter system and took photographs documenting my concerns. Based on what I observed, I did not believe the entire gutter system had been fully cleaned as described in the scope of work. I contacted the company on the day of the service and requested a follow-up visit. Although a return visit was discussed, it ultimately never took place, and my concerns regarding the completeness of the cleaning were never fully addressed. Because of this, I did not feel the work fully matched my expectations for a complete gutter cleaning. To be fair, ASF did perform significant work, including gutter repairs and cleaning in other areas, and the company ultimately worked with me to reach a mutually agreed resolution of the matter. Future customers may wish to inspect the gutters carefully after service and document any concerns promptly.

The technicians did an amazing job power washing our house and cleaning the windows. They were very…read morecareful and respectful of the property as they moved the equipment around the house. The work was completed quickly and the house is sparkling clean. The clean windows give me an optimistic outlook on life! I've used ASF Clean Team before and I'll surely use them again.

Cleaning rain gutters is not a task that I can say has been an aspiration of mine. However, I have…read morea neighbor with huge trees that constantly shed leaves and related debris, and years of neglect had turned my gutters into a series of self-contained terrariums that stopped much of the rainwater from flowing through. I'm so glad I connected with this company through the Yelp Project feature. Agreeing upon what I thought was a reasonable estimate, I was able to have two skilled workers come over within my desired timeframe and finished the work within two hours. Not only did they clean the gutters, but they: -- Removed errant branches from my rooftop. -- Replaced the lost guard cover of a section of the gutter. -- Repaired the a ventilation pipe that was sometimes letting rain in above the kitchen. The workers proactively elicited my feedback throughout the job and completed all this within the initial cost estimate. I thought it would take a lot longer, but they managed to be efficient and thorough. Now that I know my gutters need to be on a maintenance schedule, I would hire this company again with no reservations. RELATED - Interested in other services I found on Yelp Project? Here's a collection of experiences l've had and reviewed: https://bit.ly/3yi2obW

Very responsive and communicative, helped us resolve a leak caused by old gutters. I highly…read morerecommend them!

Steve Jenks is the man to see if you need gutter work done in the East Bay. He's one of the few…read moreto use Galvanized Steel for his gutters and downspouts, and his website does a good job explaining those benefits, so I wont repeat them here. I've been using Steve for over twenty years, he's local and an expert and does high quality work for a fair price. He's also an expert and problem solver, so just show him the work, and watch in awe. We had rusty gutters in need of replacement, and the property management firm had a company from out of town ready to replace everything at a very high price, and with aluminum gutters. I immediately called Steve and he did a free inspection, and told me what needed to be replaced, as opposed to ripping everything out, and gave me a fair price. He was also an expert on the Home Owners Association paint schemes, and was willing to paint the gutters to match the authorized patterns, something that was a lot more complicated then I realized. I thought the gutters and downspouts were just white, and he showed me what needed to be done. He works fast, cleans up after the job and delivered on time. He is a gem, and comes highly recommended. We always turn to him, when we need work done in this area.

Lovely guy, reasonable price, beautiful work. A true craftsman. Worked around my complex…read morelandscaping, carefully protecting my plants. Highly recommend.

I needed gutter cleaning, window cleaning, window tracks cleaning, and screen repair…read more Mosema services was very responsive on Yelp and easy to coordinate with. Alejandro and Sebastian came to my house, did a quick walk around, and quoted a competitive price. They were friendly and professional and did a great job on all the cleanings. I will definitely be coming back to Mosema Services for future cleanings.

Couldn't be happier with this service. Alejandro was right on time and provided a fair, upfront…read morequote. He paid incredible attention to detail while cleaning out the downspouts and made sure every bit of debris was swept away before leaving.

Highly recommend Chris and his team! Easy to communicate with, thoughtful and attentive to detail…read more He fully replaced our gutters and downspouts, with larger, higher quality materials, more carefully installed. They also painted the downspouts to match our multi-tonal house, and as a bonus, cleaned our solar panels for a nominal additional fee. The upgraded gutter and downspout capacity will serve us well for years to come!

Excellent work performed by the 2-member CR Gutters team specifically Min & Hose. After completing…read morethe cleaning, Min shared before & after pictures of all gutters around our roofline. I definitely recommend this business!

I hired a different roofing crew to fix the problems left behind by Lovett & Lovett's incompetence…read moreThey lowered the drain, & in the process uncovered extensive dry rot under the brand new roof that Lovett & Lovett replaced 6 months prior I can't believe that this level of incompetence is possible Jorden Still refuses to admit there's a problem or refund me the amount that I paid a 2nd time to fix the leaks

From the owner on down we had a great experience. Jordan and Kyle were very professional -- clear…read moreoptions, no pressure -- and Juan led a hard-working and friendly crew. We had lots of communication along the way and they shared photos of progress so we could ask questions and problem solve (it's an old house). Highly recommend.

We engaged a roofer to assess several rust-through spots occurring on five long panels. Upon…read moreinspection, the roofer immediately attributed the cause of the rust to the solar installer, effectively deflecting responsibility. However, the evidence does not support this conclusion. Our roof consists of two levels, and we observed rust on several spots across five long panels--many of which are not adjacent to the solar installation. Furthermore, the upper level of the roof, which has no solar panels whatsoever, also exhibits couple similar rust spots. These observations strongly suggest that the rust is not caused by the solar installation but rather stems from a material or manufacturing defect. Despite these panels carrying a 50-year life warranty, the roofer was quick to claim that the rust is not covered under the manufacturer's warranty. This is deeply disappointing, particularly given the clear evidence that the damage extends well beyond any area impacted by the solar work. The roofer demonstrated no willingness to help address the issue and offered no solution for the roof leak currently occurring at the lower level. The lack of accountability and absence of any proposed remediation is unacceptable given the scope of the defects observed.

Maciel Roof did a job around the corner from our house. We were impressed with their work and job…read moresite management. We knew the family who's house they worked on and they were very happy with the work so when we were ready to have our roof done we contacted Maciel. Maciel is a family owned business, their work ethic is off the charts. Both myself and my husband have over 40 years each experience in service industries. We were impressed with their interactions with us "the customer" and how they treated their employee. The work was done to the highest of standards with attention to detail and in a very timely fashion. Our neighbor contracted with them as well for their roof. There is no better compliment than a referral of business.