Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

Super nice! I was worried about my alignment, and being out of town makes it hard to find a…read moretrustworthy place. Tuffy was highly recommended by my friend, who says her whole family uses this location, even those that live in a different city. They checked my car and didn't find anything wrong, so didn't charge. Thanks! Peace of mind.

Just came here to get some air filled up and offered to tip the guy but Brady said no just wanted…read moreto fill up all one tire and he filled up all of them I'm really curious about the other things that they do at this location great service thank you for having great people.

Shout out to the manager, Jeff, and his team at this location of AAA Car Care Plus in Dublin. After…read morerunning some errands in the Perimeter Loop Plaza, my car was unfortunately not starting...There were clicking noises when attempting to turn the car on so the battery seemed the obvious culprit. I initially called roadside assistance, however, there would be a multi-hour wait. As fate would have it, AAA Car Care Plus was located within walking distance of where I parked the car. Jeff warmly greeted me, listened to my predicament, and sent a team member to meet me at my car to help with a jump. Thank you for the assistance in this situation!

It took them two whole days to fix 1 tire and change my brakes. It shouldn't take that long. They…read moresaid they didn't have all the parts. And then my tire pressure light was still on the car. They didn't know how to fix it. I can go figure out how to turn the light off myself...

Yes please!!!!! This guys rocks. It was a recommendation from a friend and they were spot on.this…read moreguy is honest and fast and very well priced... Dare I say cheap. My husband and I pledged out allegence to him for as long as he is able. He has fixed everything on my car from electrical to breaks. Did a tune up on my husband's jeep. Being far from home its nice to know I can find someone honest and affordable.

Mark is awesome. Very affordable and honest. It's so hard to find this type of service in this…read moreday and age. He's awesome and I tell everyone I know about him!

In all honesty, I'll be back. Just need to qualify that. I'll be back for oil changes, probably…read morenot much else. I was in recently. Brought my RAM truck in for an oil change and a 20k mile check up. It's in the book, it exists. There's nothing to it, really. I even brought in the truck's manual with me to go over what it called for. Just look around, check a few things, all good? Yup, move on. They told me they would do it. That's why I got my oil done 2500 miles early. I wanted that on the books for future value non-sense. Now, maybe it's because I have more grays than anyone affiliated with this company. It just seems to me that when you say you're going to do something and it's important to your customer, you just do it. Apparently, some shmuck with a wrench in the back decided this wasn't worth his/her time and so it wasn't done. On the bright side, I wasn't charged for it, I'm sure nothing would have turned up, it's a non-event... except for the fact that I was told it would be done. For god's sakes people, just take 15 minutes out of your day, poke around, shake a stick at it, make an old man happy. Aside from that old man jibber-jabber, place was clean, service was prompt, ready when they said it would be. (on sawmill)

My spouse called and got a quote from Danielle at ER Autocare per Justin she didn't do something…read moreright I called back to see if I could bring in the vehicle for him that quote then jump 200 more dollars sketchy yes but I need my car fix okayed the new quote was informed 1hour .44 minutes to repair I said no problem just need my car before noon dropped off at 9am it's currently 2:25p and Justin called and said by the way do you know you fan keeps running when the car is off I said yes I informed you yesterday said the fan stays on 15minutes after I'm parked outside the car Justin said I thought you were talking about the inside fan how would I know the inside fan is on if I'm out side of the car as the supposed to be professional he didn't even probe to clarify while doing the quote he then calls back and says the tech said he doesn't think the thermostat being change will fix the issue we need to diagnostic on the car for another 120 dollars then he said do you want him to put on the part or not so I can stop him now before he puts it on it's 2:30pm my car has been there since 9am this morning promise pick up time 12p on a 1hour .44 minutes repair paid all the money for the repair and then immediately when I left within the hour oil pressure sensor came on and justin said it may be leaking check your drive way but they had my car for two days and it never leaked there my husband was convinced the remove the sensor I paid another 550 for the sensor my check my car today after we picked it up and the loosened my oil bolt so it would drip oil my husband check all of this prior to drop off and now the bolt is magical loosen they will create problems for you and then labeled my account as difficult customer will be call bbb and attorney general I will never return to this place I will not recommend anyone will be putting on my google review as well

Honest workmanship, fair pricing. You can trust what these guys say. Will always use J&Pread more

Not sure why the high reviews. This place, on my first visit, the 'owner'? would not answer the…read morebuzzer when I showed up for my appointment. After several minutes, I poked my head into the service area and say this tall Indian man on his phone. He finally came to the desk only to tell me there was no mechanic. He may arrive later that morning. There were several pairs of keys on the desk of cars to be worked on. He still wanted me to leave my car but could not assure me my car would be worked on. It felt odd and I ended up going someplace else for service. Wasted my time. Do not go there....

I rolled up with a flat tire and they immediately came out to help. They got the tire fixed quickly…read moreand had me back on the road.Thanks guys

Scheduled an appointment for a flat tire fix on a Sunday afternoon. Confirmed the appointment for…read more2:30pm. When we arrived at the business, it was closed and the building was dark, despite the fact that it was supposed to be open until 5pm. I will never use them again.

Contacted this man he gave me a price told me he would get a hold of me in a little bit to let me…read moreset up a date with him and now he will not respond at all do not recommend not a very good way to do business in the future just say you're not interested

From the owner: I am a trustworthy and reliable mobile mechanic with years of experience. I am located in Columbus,…read moreOhio. For your convenience, I come to you at home, at work, or if your stuck on the highway. I offer a variety of services at an affordable price, Text now to book a Appointment

Shout out to the on-duty manager, John, for his help with replacing the battery in my vehicle. He…read morewas prompt, professional, and friendly throughout my appointment despite my unexpected visit without an appointment. Overall, I was in-and-out of the shop in no time. I'm happy to share that my vehicle has been running well ever since.

Young manager tried to charge me for a free brake check. When I refused he said never come back…read morehere. The long time manager that retired a while back was a professional. He did a lot of work on our cars. But the young punk that replaced him is a rude idiot. He even said to me when I was waiting to be acknowledged said to me, I'll be with you soon as I finish with this old man. He said that outside while I saw an older gentleman in the lobby. This was about 6 months ago, maybe you fired him already. Good luck.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.