Their time management and service is horrible. I've gone in as a walk in and they ask me to make an appointment and when I do make an appointment they still have me waiting 10-30 minutes or they take someone right before my appointment so they ask me to wait until they are done with that person. What's the point of scheduling an appointment if they don't honor it? I've given them plenty of chances too btw. read more

Horrible service. Every time I make an appointment they have me waiting for 15 to 30 minutes, and they don't care that you made an appointment. read more

Ive had 4 bad experience with nails and eyebrow waxing i ask ffor a certain kind of nails and they just do whatever they want and they maje my eyebrows lopsided no more chances. Im done with this place NO STARS read more

Went to NaNa she is absolutely amazing ! I am beyond obsessed with my nails. Usually I go to ivy love her as well but nana is my new fav ! When I tell yall she is fast and amazing with her work. She made sure to get each and every detail ! Thank you soo much ! read more

Pretty Nails - Nail Salons Near Me - Denver, Colorado

Jenny is a great nail tech, really amazing and very knowledgeable and personable! I live that the entire staff if very friendly and eager to help read more

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Mary at station 7 does a amazing job I will be going back for sure be sure to make an appointment very busy but the service is great read more

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So I understand they're not your scheduled nail tech, but at least be considerate and try to do a good job. Nail was crooked, (my fingers aren't built like that, I would know) And if I ask you to fix it, please fix it, I don't understand why it's so hard to fix a nail, once you do fix my nail, please, the whole nail salon doesn't need to know what just went down. If I want a white nail polish line across my nail, "$5 dollar more" should not be added to my one week lasting $45 nails. At least give me a whole flower nail design. And I don't understand why you have a "message pedi chair" when you're not going to turn it on. It's called the "Spa Deluxe" for a reason right? And yeah after all of this happening on my scheduled appointment I definitely won't tip! I'll just pay for my service and leave a review! read more

Do Not Go Here!!! They will wreck your nails and your lashes!!! I'm not even sure they are lice!!! My friend and I went here and they burned my nail beds and didn't even properly sanitiz! my friends lashes are completely ruined, they used nail glue to super glue strip lashes to her eyes!! read more

Pretty Nails - Ruined Lashes!! - Nail Salons Near Me - Denver, Colorado

I absolutely love my experience here. Myself and 3 of my friends decided to get our nails done. Two of my friends wanted to get shellac/design done for Denver Pop Culture Con, another did an acrylic rebase, and I did a full set dip. My 3 friends got their nails done by Trinh and I got mine done by Hannah. What I absolutely love about the salon is how quick AND efficient they are. A quick turnaround with stunning results. They 10000000% listen for what you want and delivered it. They made sure to give you the right technician for what you want for the best results. 15/10 would recommend!! read more

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I have been going to this salon off and on for years and hadn't been in for awhile. A few weeks ago I went and got a full set. About two weeks later my nails were really in pain and one almost felt as if it were going to just fall off. The pain became too much to take and I went to have the nails removed and I was shocked at what was making my nails hurt. I had accrued the worst fungus I've ever seen and now have to take medication for 6 weeks. I don't think this was a purposeful thing but definitely need to make sure what is being used on you is clean and fresh out of the package. read more

Pretty Nails - Fungus - Nail Salons Near Me - Denver, Colorado

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It really sucks that any other nail place can do designs and letters with nail polish by hand without decals and this place has to have us pay $50 for a stupid rebase and we HAVE to have shellac just for a decal or design? No, I don't recommend u going here. I was suppose to get purple regular color on three nails and purple french tip on the other two along with butterflies and my girlfriends initials but they said they can only do the color. That does not make me want to come back. 0 star review read more

I asked for a natural nail look like pink fading to white and clear and all I got was literally clear nails, my friends went there too to get nails and the workers are rude it was the first time my friend got nail and a worker blamed her for her nails turning out like shit, she asked for ombré and the lady gave her red tip on the nails and got mad at my friend. I had to pay 55 for shit ass nails . My friend wanted a clear look on her nails and a worker gave her a matte look even if my friend said no and we had to charge 5 more . The workers have a big ass attitude and i recommend not going here they charge a lot for shit when I can get it for free after eating Taco Bell never go here unless you wanna go home embarrassed read more

Amazing people they get you in and out as quick as they can. I had a appointment at 3:30 was in the chair at 3:27. The nail tech in there are amazing. I personally love John he makes the time fly. He had me laughing the whole time and I was amazed with his unique technique. I'm in love with the nails read more

Pretty Nails - Full acrylic set - Nail Salons Near Me - Denver, Colorado

Well coming in not even asking why I was there after checking in with 3 people They sat me in a chair for 30 min without no one helping me And before that they brought 3 people back Not professional at all read more

I don't understand the bad reviews here honestly . I love their work. No matter who I get. When we are talking about ambience , I thinking you're looking for high end like relaxation. Type of service this isn't the place , it's a neighborhood shop that has regular clientele from said demographic... so if you're an outsider to the area then yeah it's obvious but I am from around the area so I've been going here for years and I have no complaints. I will say I won't go here if i want an actual spa experience though.. if you just want work done then they're great they're Efficient and have online booking too read more

Pleeeeeease don't go here. Spend your money else where. Got my feet done and the lady clipped my nails but didn't file them out. Now they look a hot mess. As far as my the lady that did my hands... we'll... this is what I asked for, vs what I got... I don't know where she saw glitter at but.... I still gave a nice tip because she took an hour! Just won't go back. read more

Pretty Nails - Nails - Nail Salons Near Me - Denver, Colorado

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They took ages to get the nails done and just for a rebase the lady kept leaving for who knows what. took almost 2 hours for a rebase

I love getting my nails done here by either Ivy or Lilly. They're quick, dedicated, and perfectionists. The place can get a bit overwhelming with all the people and it isn't the most tidy, but they get the job done and are sanitary. read more

I came in for lash extensions because a friend recommended it. The lady was in a super bad mood. The tables they do them on are not disinfected and they're dirty. the second i got up from my appointment another lady laid down right away and she hadn't even disinfected the table or changed the sheet or anything. The lashes also look super uneven and my eyes have been burning. The lady got mad at me when i said my eyes were burning, she literally said "well i have never had this problem only your eyes burn nobody else's" i was all wtf. she put the lashes clumped on multiple of my natural lashes and im scared to even brush through them. honestly if ur looking to book for some lashes i'd just go to a real lash tech. She didn't blend the lengths well either. I booked for a removal at the different salon the second i got out because i just don't trust the girl around my eyes. read more

I went to this salon because it was the only one open on Memorial Day and the next day my big toe was sore and red I thought I thought it was just a reaction from the gel nail polish (my big toe's always feel sore a day or 2 after I get pedicures) but here I am 4 days later and I have redness on my toes and they are super sore and tender NEVER GOING BACK!! read more

I had a nail "emergency" (girls! You know what I'm talking about) on a Sunday afternoon and I was stoked that this place was open. Without a previous appointment in less than 10 minutes I was already getting a shellac manicure. To be honest, the manicure was not flawless, there were a few details that I didn't love on the shellac but for the price ($25) I would go again. read more

Pretty Nails - Entrance/Waiting Area - Nail Salons Near Me - Denver, Colorado

Blah is all I have to say. This place is a complete shit show. They favor their regular customers and treat the new clients like nothing. I had the nasty experience of witnessing one of the employees spraying down the used tools with rubbing alcohol that was in a spray bottle. After that she patted them down with a dirty towel and put them in new "sterile" bags. And closed it up. Only making people assume that they're brand new or they have been properly sterilized. read more

The only good one there is Trinh, I had scheduled an appointment 4 days prior showed up and they had told me that she wasn't even there, which I couldn't be mad at her for obviously so I settled with a different lady. The lady couldn't do multiple simple styles I was asking for so I then settled for a simple chrome look, but once finished after 2 hours I had immediately left after paying due to a tight schedule. After taking a deeper look the nails were all different shapes, 2 nails had hair in them , while each nails' gel was bumpy with the poorly applied chrome. On top of it all she bad left pieces of my old nail polish under the acrylic but I wasnt mad at that. After calling to confirm if they were able to simply fix them, I had arrived to the salon and they had examined my nails agreeing that they were poorly done. But I had waited an hour and 15 minutes at 1 pm on a Monday to go back to the exact same lady. Once I was assisted they asked me to choose a color and I had requested an opal glitter, but was told that wasn't an option which was fine. When the young lady suggested to do gold flakes with clear I was on board, but once she told the lady she threw a fit and was clearly arguing and refusing in their language and they had started apologizing to me, despite me originally paying for the chrome along with rhinestones On each finger. At that point the lady began being rough when filing my nails reopening the cuts she had created a couple days prior. At this point im at my max frustration and just tell her to do clear and let me leave. I am beyond frustrated. And to add that the initial time I had went (to do the chrome) I was assisting Spanish speakers whom I assumed were mother and daughter, speak to the man doing the moms pedicure (older woman) and tell him her requests such as "The water is too hot " or the fact she had diabetes or she wanted her nails cut shorter. The man doing her nails insisted on stopping and telling me to tell her " her feet stinky I won't cut no more" along with dramatically stepping back in disgust saying " she has disease " repeatedly because of her diabetes. After his dramatic scene the daughter was fed up and put her mother's shoes back on and they left in frustration as well. The man had no remorse although the woman were yelling at him and trying to de-escalate the situation. Sorry for the lengthy review but this is ridiculous. In the photos you can see my poor cuticles demolished, the chrome residue still there, and the lack of correction for The shape. read more

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This place is very mediocre. The staff are half assed and somewhat unprofessional. I went to get a mani/pedi, but quickly decided I didn't want to get a mani here. My pedicure was decent but they made me soak my feet in like warm water for like 35 minutes before my pedicure without telling me that they will be with me soon. read more

This place is completely unsanitary. The staff don't practice basic hand hygiene. I was in here today and watched the staff treat a customer rude. I will not come back here. read more

I got a pedicure the other day 4/21/22 and the next day my toes got infected they don't sanitize their things I go here a lot they're usually pretty rude but they do nice nails. I don't think I'm going back tho. read more

Today was my first time visiting Pretty Nails, based upon what I saw walking in, I thought this place would be a higher rating. You sanitize, sign in, and are required to wash your hands upon arrival and before being serviced. I'm very disappointed with my experience, although the service was okay. To start, none of the employees were wearing their masks other than the lady doing my service. No social distancing, as all the ladies were in one small corner gossiping the entire time I was there. There is nail dust all over the equipment. AND the lady had her brush stand labeled 'used' but still grabbed from there and used that brush for my service ? And on top of all this, no one spoke to me the entire time, not a big deal to me but kind of thrown off due to the fact where I normally go, they're all very friendly and conversational. Now, my service was actually okay for the most part. Although I had asked for round shaped nails, and the woman did soooo good- until another employee came and started having a convo with her. She made one of my nails too narrow so I had to have her go back and refile all my nails, ending up with more of an almond shape then round (no biggie) the woman doing my service took her time and corrected the things I didn't like. 45$ for an acrylic set, somewhat cheap but good quality. We'll see how they hold up the next few days read more

Poor customer service, do as they please just to get the money.. zero stars if it was a thing.

First time here & it was the Worst service I have ever received!! I called to ask how much a full set with white tip was & they said 25 so I go in & after I get charged 30 for small white tip , no design!! I told them they said 25 n the ladie went to the back & came out with 5 different ladies all telling me it's 30 . I can see why other reviews on here say they charge their own tip !! They did that to me as if i wasn't going to leave a tip!!They didn't do much of a professional job , my nails have small air bubbles in them & I wasn't treated any nice here . I Will never come back & will make sure to tell my friends & family NOT TO COME HERE !!!!!! read more

Kinda hit or miss with getting what I ask for. Service is always great but my nails aren't the color I asked for and they are super streaky. I had to leave soon and didn't want to have to have them redone. Maybe next time read more

Pretty Nails - What I asked for - Nail Salons Near Me - Denver, Colorado

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I have been going to pretty nails since they opened, and some of the people that work here are just so damn rude! The front desk lady with glasses is only nice if you get what they want. I notice once you say something they start Talking in a different language about something and start looking and laughing at you! Definitely not ever coming back. read more

I went with my friend here for the first time. since covid, it was appointment only so we got there at 6 but ended up waiting about an hour to sit because of how busy it was inside. but despite the waiting time, my nails came out perfectly as intended. i'm super happy with them and will be coming back :) thank you guys! read more

Pretty Nails - Nail Salons Near Me - Denver, Colorado

These ladies are amazing my nails not only look beautiful but I had a very relaxing and enjoyable time. With the whole coronavirus going around these ladies are very busy and understaffed but I enjoyed not being rushed through my nail appointment. My heart goes out to them and all the hard work they do. read more

Pretty Nails - Nail Salons Near Me - Denver, Colorado

My mother went in here today (05/13) to get her eyelashes and nails done and she got scammed! My mom got switched out of her seat to be placed in another seat and they sat someone else in her previous seat to find her keys and belongings gone. This is very unprofessional and disrespectful yes it is her belongings to watch for but she was disrespected because no one helped her and they ended up being stolen. Then when my mom called back to ask if they found her keys they decide for a customer to deal with the problem very VERY unprofessional and stupid. read more

DO NOT GET YOUR EYELASH EXTENSIONS HERE!! They guarantee the eyelashes to last two to three weeks with proper care, which I took really good care of them, and they didn't even last two days. They did a horrible job and refused to give me a refund. They were also very unprofessional!! I do not recommend this place. read more

For 50 $ I want my money back im so unhappy I made a point to these people I didn't want to spend 50 $ on some basic nails they are dirty in there the lady did my pedi and didn't disinfectant she just adjusted the blue thing so my feet particles was in the next lady's pedi water I had a head ache so bad I couldn't deal with it Disorganized I'm not that happy I paid for something I want to I explained I didn't wanna pay 50 $ for some basic boring nails she did what she want to instead of how I told them I wanted my own nails done they had colors or designs that I wanted that the nail person to do but couldn't you need a better system instead of dude with the clip board he said 35 for what I wanted the lady gonna come out and charge me 50$ and didnt even do the colors I asked for nothing disappointing then was gonna try and charge 58 $ for a rhinestone lol I will be calling owner manager read more

WOW! Did I get lucky! I have a usual spot that I believe I've reviewed before, but it's so out of my way I knew it was time to find a new shop. Now my feet are no easy feat (ar har har). I'm a hairstylist and I stand on them all day in heels. Usually I go into a place and they work on them half heartedly, put some lotion on them, and send me off. Not Tammy! That woman worked those things off. The place is clean, everyone was very kind, and I'm excited to go back and get my eyebrows tattooed on. I believe I've found my new shop! read more

DO NOT GO HERE!! Very rude and unprofessional. The lady burned me twice and didn't want to soak off because "it'll take longer". didnt give me the design I wanted and charged me more for a simple set. I came in for a rebase and end up leaving with a hack job nails and spent 80$ when the girl next to me was charged less for more designs on her nails. read more

Horrible place . They don't know how to do nails . Went there twice in Hope's that they maybe improved but nope horrible each time . The nails come out way more than they say in the first place . read more

They treat you so well but there are moment to turn off the water when you are getting a pedicure but after all of that it all good. And I have been coming here around 9 years or so and I love it. And I probably will keep coming as long as I keep on living it. read more