2nd floor Patio very nice and service good. Main Dining Room Service terrible. Sean slow to acknowledge us, asked him for lemons and bread twice finally Caleb (who truly saved our experience) brought both immediately when we asked him. Sean's demeanor would be perfect for a greeter at a Funeral Home. Caleb should be elevated to Waiter. Over Priced for portion size. Baked Potato not warm enough to melt butter and NOT Salt Rubbed as advertised but it was BIG. In fact, twice the size of my very small Maple Glazed Chicken Entree. read more

We had an excellent dinner at the newest FMK restaurant in The Villages--Prime & Ember in Eastport. The restaurant is nicely decorated and the service was pleasant and efficient. Our Chardonnay was beautifully chilled and the bread warm and tasty. My crab-topped grouper was melt-in-your mouth good as were my carrots and loaded baked potato. My hubby loved his shrimp pappardelle. I only wish we'd had time for dessert! Next time. I hope this restaurant can keep up their excellent standards. read more

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My wife and I had lunch at Prime and Ember today on the rooftop. We ordered a piña colada, a Bloody Mary, wings, and the crab spinach dip. The rooftop atmosphere was nice, but the service was disappointing. We had a long wait just to get our drinks. The wings eventually came out, but the crab spinach dip was forgotten entirely and had to be reminded. For a total bill of $56, the experience didn't really match the price point. Like other FMK establishments, it's on the pricey side, and unfortunately the slow service made it hard to justify. read more

Ok so went back for a meal downstairs. Service was great but food not so much. Apps are always good but main meal disappointing. The grouper was dry and overcooked. Also had the lamb and think the herb crusted is more of a panko crust- disappointed! Want this to be good but just MENH. read more

My husband's birthday dinner did not go well with regards to his food at Prime & Ember last month. His filet was overcooked and when they tried to fix it with a new steak the new one was burnt in the outside, OK on the inside but the flavor was ruined by the burnt outside. The management did try to correct the issue. Lots of effort but the birthday dinner was ruined. Hopefully they just had a bad night in the kitchen. read more

Food was outstanding. I had the chateau steak dinner which was served at the right temperature, with delicious sides. The service was very slow, although the restaurant was very busy. We would return in a minute read more

Food was excellent and they accomplished my allergy requirements. Service was prompt and professional. The ambulance was perfect for conversation. The only negative was the wait after our reservation time. read more

Prime and Ember provided a wonderful lunch service with good value for money. What went well: excellent service from our waiter Micah who gracefully answered our menu questions and handled our allergen requests. Portion sizes were lovely but not overwhelming and accurately priced. There is plenty of space between tables and the music is low, allowing for conversations without shouting or constantly overhearing your neighbors. What could have gone better: the restrooms are far away from the main dining area and a bit of a journey if you're using mobility aids. I will return and have recommended to others. read more

Food was great. Service was attentive and fun. Chris G. Was our "captain" or waiter. He was terrific. He knew his stuff and was amusing, but stuck to his mission. Upstairs there is a rooftop bar with appetizers and desserts. It overlooks the town square and a large pond. Wonderful spot. Coffee was kinda 'blah', but dessert was fabulous. We had a great time. read more

Just another ok restaurant in the Villages. Waiter said kitchen could not cut up the wedge salad. Had to be presented as wedge. Onion soup just ok, didn't taste home made. Baked potato was good but warm, not hot. Filet texture was different and a bit fatty. And it was very very loud. It was a one and done for us. For those prices I'll just continue down the road to Capital Grill in Orlando, always terrific. read more

Took over 30 minutes to get a drink. Food was average and took way too long A new restaurant with lots of growing pains I won't be back read more

The food was very good and the service was just as good. The downside is that it is very noisy and tables are too close so privacy is non existent. read more

Made sure we had reservations as it is a highly sought after restaurant as of now! Ambiance is absolutely lovely, took time to admire the light fixtures. Service was great, staff is very friendly. Food was super and drinks were great as well. read more

Prime and Ember - French Onion Soup - Steakhouses Near Me - Sumterville, Florida

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We arrived to celebrate my wife's birthday. Arriving early we went to the terrace to have a cocktail... service was prompt and polite. While there was no beer list they have many options providing a list would be a help. The menu above is more casual and varied but looked and smelled delicious we noted the meatballs and a few other items we'll be back to try. We were seated at table 15 a great table on the window... our server was both elegant and unobtrusive. He effortlessly explained the menu and showed us the available cuts. My wife ordered the Pork Rib eye and I went for the New York strip baked potato. We started sharing the crab cakes. The cakes were moist and super fresh devoid of fillers and simply fabulous. The mains arrived precisely prepared escorted by some garlicky fresh bread. The steak was really the best I have had in a very long time. And my wife's pork rib eye was perfectly cooked tender and moist. We couldn't decide who had one out over the other but eventually decided the steak won out. We were surprised to be treated to a tres leches and we spit that with the New York Cheesecake. This was a thoroughly delicious dinner and worthy 100% of all 5 stars read more

What an amazing experience enjoying the rooftop bar area! The stuffed mushrooms were the best we ever had and Belle and Rebecca were awesome! Ask for them by name! You won't be disappointed!! read more

Food. - good. Service seemed ok but appears they are still in a learning curve. Ambiance- nice but loud. read more

Casual clothes with a world class taste. Noah provided excellent, interesting, and attentive bar service that would delight even the most demanding of patrons. The french onion soup was so delicious, I could have nothing that for the rest of my life, and I wouldn't regret it. You wouldn't either. read more

Service was not what you'd expect from supposedly a top notch restaurant. Example I ordered a martini it took 2 times to remind waitress of where r my olives, n 20 minutes later she went to find some. My dinner steak very good, spinach casserole stone cold. Waitress not very friendly read more

Been here 4 times. The first was the best. Filet was tender and delish. Everyone loved their meals and service. Next 3 times just ok. Service is terrible and food was not good. Don't think I'll go back. read more

We've eaten there several times but lately the food has been not as good as it was when they first opened. This last visit I ordered the fish entree and it was still fleshy raw in the center so I ate around the edges of the fish along with the sides so by the time our server came to check I was full. However, when the server did come, he even commented on the raw fish " oh my" . At the very least, I would've expected the manager to come and apologize but then again we've met the manager who in my opinion is not very customer service orientated. read more

We gave them a few days to work out the kinks. I ordered the 6 oz filet, creamed spinach, and garlic mashed potatoes. The potatoes were good. The steak and spinach were fabulous. My wife had the filet and shrimp. She also had carrots and a baked potato. She was slightly disappointed with the shrimp, but everything else was great. We finished it off with crème brûlée. We had great service, Mason, our server was very attentive and courteous. Overall just a wonderful experience. read more

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The food was pretty good. The service can improve a little bit. It was a good vibe, it looked really great in there. I really consider stopping by. read more

Excellent first visit to Prime & Ember. The food was good even though the steaks were slightly overcooked. However they tasted amazing. Our waitress, Jamie P was awesome and took really good care of us. As a new restaurant I know they have some bugs to iron out but over time they might become the go to spot in The Villages. read more

Dined at Prime + Ember and had a mixed experience. While the food and service were very good, the overall ambiance and structure fall short of what you'd expect from a steakhouse. When I think of a steakhouse like Prime + Ember, I picture dim lighting, a warmer oak-wood feel, and a more intimate dining atmosphere--something moody and inviting. Instead, the dining room has more of a banquet hall / hotel ballroom feel, which really takes away from the experience. At steakhouse price points, ambiance matters, and this space lacks the warmth and intimacy typically associated with a destination steakhouse. The experience also leans more casual than expected. I was seated comfortably at lunch wearing a T-shirt and a ball cap, which I appreciated, though it did stand out given that the hosts and servers were all dressed very professionally in coats, ties, and slacks. I'm glad they were flexible, and I would have completely understood if there were a light dress code in place. It may be something worth considering, as a simple expectation like a collared shirt could help better align the guest experience with the professional service and pricing. The lunch menu setup was another downside. Lunch felt like a scaled-down version of the dinner menu, yet many items overlapped exactly. Portions were the same and prices were the same, even though most people go to lunch expecting lighter portions or at least a price adjustment. Receiving dinner pricing and dinner-sized portions at lunch feels off and a bit unfair from a customer perspective. Service, however, was excellent. My server Mark was attentive, professional, and did a great job throughout the meal. The hostess was also pleasant, though upon arrival both the hostess and a manager were on the phone, which made in-person guests feel secondary to phone calls--minor, but noticeable. The food itself was very good. The bread was excellent with a nice garlic flavor. The lump crab cakes appetizer was outstanding and one of the highlights of the meal. I also ordered a smoky specialty cocktail that was strong, flavorful, and well made. For the main course, I had the burger with mashed potatoes, cooked perfectly medium and flavorful even without condiments. One final note that stood out: the restaurant lists a culinary manager rather than an executive chef, which shows in the experience. There's very little sense of nightly specials, seasonal changes, or chef-driven creativity. Combined with the ballroom-style dining room and casual tone, it gives the impression of a more corporate dining steakhouse rather than something exclusive or chef-led. At the price point, places with an executive chef, typically stop by tables, check on the food, how guests are enjoying it or what changes need to be made. That absence further reinforces the banquet-style, corporate dining feel rather than a chef-led steakhouse experience. Overall, the food and service were strong, but the ambiance, lunch pricing structure, and overall identity bring this down to a 3-star experience. That said, there's a lot of potential here for the area--if the atmosphere and concept are refined, this could become something truly special. read more

The review is from last night. The restaurant is newly opened, and they will find their footing, as they are still working out the kinks Design: Well executed. Casual elegant, calming. The only change they should consider is a buffer between the dining room and kitchen entrance. It was noisy sitting on that end of dining room with the kitchen racket f dishes clanking. Service: Efficient most of the time. It did take 25 min to get a drink, but after that it smoothed out Food: Good. I had scallops which were well presented and tasted good. My wife had salmon on a salad which she liked. The steaks looked great This should end up being a hot spot for the villages. read more

Went to Prime and Ember for a celebratory dinner last night (June 4) with friends. The ambiance was elegant and the wait staff professional and attentive. What made it a disappointment was the food. If you like everything salty, this place is for you. One friend had ordered the grouper with seasoned rice and creamed spinach. After just a few bites, she was done. Everything had been over-salted. My husband had a marinated pork rib eye, baked potato and mushrooms. Although he enjoyed it, I had a bite and it, too, was salty. I had pork medallions with huge baked potato and carrots, which were very good. I have never been served medallions that were an inch thick and cooked medium-well, but it came with a sauce that I thought would make it juicy. Unfortunately, the sauce was an inedible, pasty flour and water mix with mushrooms. The kind waitress brought a thinner and more tasty brown sauce that worked much better. But the pork was dry and tough. I would have rated this experience 2 stars, but the extra star was for the attentive wait staff, ambiance and delicious celebratory dessert that was "on the house". We don't plan to go back for dinner, but I once had a wonderful experience for lunch, so I could see doing that again. read more

Overall I'd give them an "eh" at best. We had the two best Prime Steaks on the menu, Kansas City Strip and Delmonico. KC was suppose to be MR and Delmonico was M, they mixed up the temps. Both were somewhat cold and dry when served, even though the server brought plates using towels because they were "hot", plates were cold. The sides were cold and small. My Baked was huge but I had to ask for toppings and then salt and pepper. They've been opened for more than a month so it's time to get it together folks ! I may give another chance but not sure. read more

Decor felt bland and uninviting, and unfortunately the food matched the atmosphere. Tables and chairs were so small I had to keep my purse on my lap the entire dinner. My steak arrived barely warm, the lobster had no flavor, and the spinach dip was tiny and equally bland. The pork belly appetizer was the only standout dish. For a $300 dinner, I expected far better quality, flavor, and overall experience. Definitely not worth the price. "At this price point, mediocrity shouldn't even be on the menu." read more

If you are looking for a special place for dinner, pass this restaurant up and go somewhere else. Last night dinner was horrendous from the moment we walk in , we should have left. The food was cold the lamb was poorly seasoned and served cold by the time we got the plate and one dish had to go back because it was wrong, the coffee was even cold. There was no room even though we had a reservation and had to eat at the bar which was freezing because their new air conditioning systems was not working( no heat) although the staff apologized over and over again. The waiter we had Mason, was very pleasant and tried his best to make us comfortable, Fred, you need to get a handle on this if you want to make this place special. read more

We had a wonderful evening at hurricanes rooftop. The food,service and scenery were outstanding. We are definitely coming back.

Prime and Ember is THE BEST restaurant in The Villages! I had twin lobster tails for dinner that were really good. On Thanksgiving I ordered their Thanksgiving dinner to go and it was EXCELLENT! The best Thanksgiving dinner ever! Food is excellent, the service is great and the ambiance is very nice......AND the Terrace bar is an added plus! Im a foodie, from Chicago, and if I give it 5 stars it's as good as it gets! read more

We had such an incredible experience dining here. The service is extraordinary, our server Eileen was one of the best servers we have ever had in a restaurant. The touches that were done like showing the meat cuts and explaining them all were what brings the restaurant to the top tier of steakhouses. The views are great and it will be incredible when Eastport has entertainment it will be front and center. The filet we had was 5 star, the sides were perfect and the chopped salad was so very yummy. We will look forward to our next time experiencing this place. I'm beyond impressed! read more

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The worst excuse for a steakhouse. They offer "prime" steaks that are somehow of lower quality than you'll find even at a standard steakhouse. Charging nearly double what you'd normally pay. We've been twice and each time not only was the food overpriced and underwhelming, the service was not good at all. They said our server was one of their best and had been with them for years? Chris took over 15 minutes to greet us, was no where to be found any time we needed him, and his time spent at our table always felt rushed and made us feel stressed. The other time we had a server we can't remember their name, that goes to show how memorable it was. A tall guy who seemed like he was obviously on drugs and his pacing was disastrous. I feel like at this price point, the food and the staff should be impeccable. This was very disappointing as we hoped the villages may have finally had a quality steakhouse. It's a shame because the design and the ambiance are nice, but too many issues distract from that. read more

We came here for our last dinner on our lifestyle visit tonight. My wife and I had steaks and my father in law had scallops. All was cooked to perfection. Drinks were also top notch. What really made our visit special was our waiter, Charlie G. We have been to many restaurants around the world and I have to say Charlie G was the best waiter we have ever had. I highly recommend Prime And Ember. Ask for Charlie G! read more

Service at Prime and Ember last night was above outstanding. Charlie was unbelievably professional and competent. There were many servers/Managers that helped us at the table and all seem to be working as a team. Truly, I'm in awe!! read more

The ambiance and service were great. The table we were seated at was dirty and I had to turn the chair cushion over to get the food off and on to the ground where there was already food below my chair. They were out of the IPA my daughter wanted. Irish stout was awesome. They were out of the two highest protein options, pulled pork sliders and meatballs. The shrimp was the best. I did not care for the tuna but my family enjoyed it. Chicken tenders and queso dip were lacking in flavor. ​ read more

The service "Chris" was excellent, decor is gorgeous and the food was delicious. Staff delivered excellent customer service from the moment we walked in the door. read more

Dear Prime and Ember Management Team, My wife and I visited your restaurant on November 17th2025 to celebrate our anniversary. The atmosphere was indeed very classy, and our server, Amanda, was attentive and wonderful throughout the evening, acting as a true professional despite the issues that arose. Unfortunately, the quality and execution of the food severely compromised what should have been a celebratory occasion, leading to significant disappointment. Specific Food Issues: Starter (Lobster Bisque): I ordered the Lobster Bisque. It arrived lumpy, and the advertised "cherry" note was undetectable. While the portion of lobster meat was fair, the preparation was below standard for a fine-dining establishment. Entrees - First Attempt (Two 6oz Filets): We both ordered the 6oz Filet. My wife requested hers Rare with Creamed Spinach. I requested mine BLUE with No Salt and a side of Asparagus. The first delivery was completely mixed up. My wife received an overcooked, unsalted steak, and I received a medium-cooked, salted steak, along with Asparagus (which was intended for me, but her Creamed Spinach was missing). Both steaks were immediately sent back with a clear request for a Blue preparation for my filet. Entrees - Second Attempt: My wife's filet was cooked correctly, but her side order was still incorrectly delivered as Asparagus instead of Creamed Spinach. My filet, intended to be cooked Blue (lightly seared exterior, cold interior), was cooked Pittsburgh Style--effectively burnt on the exterior--with no salt. Given the significant wait and the desire to salvage some of the evening, I reluctantly ate the steak, which was the worst dining experience I have had at a purportedly high-end steakhouse. The burnt coating left an unpleasant aftertaste that overpowered the meat. Service and Brand Discrepancy: The evening was further marred by a loud incident where a tray of dishes was dropped by another server. While I understand new restaurants face initial hurdles, there is a fundamental disconnect between the high expectations your staff (and the restaurant's decor) convey, and the culinary execution delivered. When Prime and Ember aims to be mentioned alongside world-class steakhouses like Bern's, Capital Grille, and Flemings, the quality control must be impeccable. A "Blue" steak is universally understood in these establishments as lightly seared on both sides; it should not resemble a Pittsburgh/burnt preparation, nor should the quality of the filet itself look comparable to an Omaha gift box product. I cannot, in good conscience, recommend Prime and Ember based on this disastrous anniversary experience. I look forward to hearing how you plan to address this serious lapse in your dining service. read more

Would not recommend this restaurant. Pork ribeye was burnt and salty, mashed potato's cold, Prime New York strip was over cooked and tough, a true misrepresentation. Did complain to manager he offered a desert but did not remove the inedible pork from the check. read more

We had an early dinner , around 2:40 pm on Friday . We are inside by a window which was lovely . Our server Saran was awesome . Very accommodating and had my second ice tea to me before I asked . My husband had the Wagu burger which was prepared perfectly since he likes medium rare . You get to pick your sides so he ordered mushrooms that were delicious! We both stared off with their French onion soup that is so rich and yummy. I had the chicken sandwich without the creamed spinach and my side was Asparagus. Not overcooked asparagus perfectly crunchy . Too full for dessert but was very happy with food and our service . read more