I stopped by this O'Reilly location during my lunch break while walking through Gilman Village,…read morewhich is about five minutes from the law firm where I work. I needed to buy additional oil for my car, so I decided to step in. I had just come from a nearby Indian grocery store and had a small plastic bag with a single small item (paneer). I selected the oil, went to the register, and noticed the cashier was busy. I asked if anyone else could help, and another employee came over. After I paid for the oil, I placed the receipt in the grocery bag. The oil was still in my hand. At that point, the employee asked, "What do you have in your bag?" When I asked why, he said it was "to make sure you are not stealing from us." I showed the bag, but I was shocked and offended. In my 47 years of life, I have never been accused of stealing. If there are concerns, please rely on your cameras and internal procedures rather than making direct accusations to paying customers. This interaction was unnecessary and left a very unpleasant impression.

Customer service with Stan was definitely disappointing. I came in this morning November 17th to…read morepurchase an item, and was not greeted upon walking in the door, nor thanked and to top it all I had my hand out to receive my receipt once my purchase was completed and he then lightly crumbled my receipt and placed it on the counter top, my response was just....WOW!!!

Went in for one reason to get a deep socket. While there I…read morewas having a little bit of a hard time finding the one I wanted so I ask the guy behind the counter if he could tell me the size of the nut for the half shaft hold on the hub bearings. Told him make, year , model. He told me no that he could not but could tell me thread count. End up getting wrong one and had to come back next day. The inside and outside of store was clean. Two stars for these visits If I need more parts or oil , I maybe back.

Extremely helpful and knowledgeable about all their products. Was able to get in and order what I…read moreneeded in under 5 minutes and they even directed me to a temporary solution while waiting for my part.

During my routine oil change, I was told that I should replace my battery, so I came here to shop…read morefor the car battery. I first asked to test my battery to make sure that it's time to replace. There was only one guy working in the store. He kindly asked me to wait for him as he had to wait until all the customers leave the store so that he could leave the store. I felt sorry for him as there were quite a few customers in the store. I browsed the store around while waiting, and he kept apologizing for the inconvenience. He was very polite. Finally, all the customers were out, then he grabbed the tester and went to test my car. He tested the battery without staring engine first, and he found it in good condition. Then he asked me to start the engine to test the battery, which I did. The result also came out great. I told him that I had been told to replace the battery immediately. He said that my battery was still in good condition so no need to replace. When he was testing my battery, a few customers walked into the store. After testing, he apologized again that he had to rush into the store. I thanked him for his help. He saved my money!! I am not sure why the rating is so low here. I guess only one person just couldn't run the entire store to please every customer. The store is also clean and well-organized. I hope they can hire more people to work there. Otherwise, I am happy with the service, and I would like to come back again.

Jordan was amazing. He helped show me where I needed to change the headlight and also help me plug…read morein a few loose lights as well. They are always very helpful and I don't know what I would do without them!!

Great range of parts for off road rigs! They installed a ComeUp winch that works great in my Jeep.read more

Exceptional Service & Family Vibes at Mule Expedition Outfitters - FWC Hawk Build…read more From the very beginning of my Four Wheel Camper journey, Rob at Mule Expedition Outfitters has gone above and beyond--every step of the way. There was no pressure, no sales pitch--just genuine support, honest communication, and incredible attention to detail. Rob has been transparent from start to finish, always problem-solving with heart and hustle. He literally went the extra mile to make sure I felt confident and cared for throughout the entire build process. Every single person I've met through Mule Expedition Outfitters has been kind, knowledgeable, and incredibly helpful. Meeting Ian, one of the owners, was a highlight--his humble, welcoming energy truly set the tone for the whole experience. As a woman navigating the camper world, I've sometimes felt overlooked or underestimated elsewhere--but not here. The team made me feel seen, respected, and truly part of the Mule Expedition family. There were moments when I was nervous and moments when I was thrilled--and through it all, they stood beside me, celebrating the excitement of this next chapter in life. I couldn't be more grateful. If you're considering a Four Wheel Camper, don't walk--run to Mule Expedition Outfitters. You'll be in the best hands.

Normally a good experience with these guys but very frustrated this time. I get emails from them…read moreadvertising their 20% off Thanksgiving sale. I go online to order my winterizing parts for next year and only get $2.46 discount on a $165 order. None of the items show as on sale (a reasonable caveat of their 20% discount). I call the store and am told that the discount also does not apply to items that are already at their lowest possible price so my items must be in that category, although he admittedly is just guessing. Very misleading "sale"!!! So check your cart carefully before completing your purchases! Hi Paul - thanks for the quick response. I think you are missing my point and perhaps I wasn't clear enough. I am fine with this discount not applying to already discounted items and I understood that prior to attempting my purchase. Where I have an issue is where you refuse to apply the discount to items that are not marked as already discounted. That is misleading and in my opinion a very poor business practice.

I've had my last two inboards serviced at Bakes. After being a regular customer for 7+ years, it's…read morebecome very clear they're only interested in working to build customer loyalty. They've consistently come through, again and again, even going to bat with manufacturers on my behalf (more than once). Paul and his entire team are rock stars. I'm a customer for life.

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This was my first time using Auto Works of Issaquah. I'm a 72 year-old female that usually does…read moreeverything on my own that I'm capable of. Unfortunately, I needed a special tool for this repair. They were kind enough to use the part I had on hand and only charge me for labor. It didn't take long to get an appointment and they took care of my repair quickly. If I need anything in the future, I will be calling them. They are very friendly and they give you an upfront estimate.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I was turned away by Les Schwab and Firestone took me right it and got me on the road within 35…read moreminutes. Excellent customer service.

Ask what other charges will be added when they quote you a price for rotation and alignment. Guess…read morewhat it is, yet? Shop supplies. Do not think you are getting the work done for the quoted price. Also, no Itemized printed receipt. They just want your credit card and will email it later- after 3 telephone calls asking for it. Yes, they did verbally itemize before I paid and unfortunately I did not hear the $14.95 for shop supplies. Not sure they will get my business again. I now understand why their star rating is low.

We just moved to the area and needed some maintenance done on our Sienna. We really liked our mom…read moreand pop shop in SoCal so wanted to find something similar here. I think we found it! Located in the same complex (actually right next door) to Midas. Smallish shop and the techs will also handle the front office work. I don't mind. Greasy hands but down to earth and seems to know his stuff. Communication is key for these small shops and he explained everything with good detail to me. He gave me the option to replace my spark plugs since I've never done it before and the minivan was like 12 years old. He showed me the spark plugs that he took out and explained his work. Prices were competitive and it seems like they did good work. Time will tell, but so far, we'll be coming back!

I recently brought my Mazda Miata to Kim's Auto Care for rear shock replacement, and the experience…read moregenuinely impressed me. During the repair, one of the premium shocks Kim had ordered arrived defective. Instead of hiding the issue or passing the cost on to me, as many shops might, he called me immediately, explained the situation, and took full ownership. To keep the job moving, he installed OEM shocks, reduced the price accordingly, and stood behind the work with a 12‑month warranty on parts and labor. That level of honesty and integrity is rare in auto repair, and it earned my respect. The Miata rides well, no more bottoming out, and for my everyday driving I wouldn't have known the difference between OEM and premium. What matters most is that Kim did exactly what he said he would do, handled a setback the right way, and treated me fairly throughout. Because of that, he's gained me as a repeat customer. I highly recommend Kim's Auto Care.