Needed keys made they were quick, courteous and professional. Thomas helped me out and was very helpful.

Great customer service! They were very kind and made copies of my keys in no time. Highly recommended them!

Their price was 3 times higher than others and when I asked for the reason, they said for the same reason eggs are expensive.

Came in to cut a few keys and the tech was very helpful and efficient with helping me out.

Excellent service and they work fast. My go-to locksmith. Highly recommend if you need a locksmith!

Best key selection! I needed a few duplicates for house keys and they were so nice and efficient! Great customer service and fast service

They're the best in the valley! You will not regret it! Awesome people and customer service

Great, friendly place. Very high quality, while also being inexpensive. Staff are quick and welcoming.

Love this place, they have the cutest keys and you will not find them anywhere else I promise! And super friendly staff, very convenient, and awesome prices ... read more

Fast and easy great service and selection. Ask for Omar great people here in the valley!

DO NOT USE. Prime Locksmith in Van Nuys charged $430. to change a lock! RIP OFF. Go elsewhere! 877-800-7201 Tried to resolve matters and I felt harassed over the phone and they showed up at my home ringing my door bell, repeatedly. read more

Came in last minute to make some copies! Was in and out in 10 min or less. Ask for Thomas! Gives lots of variety! Super warm welcome as well. My go to spot now. read more

Helped me with a key. Quick job and very helpful! Would recommend! Fast and friendly service. They do car keys as well!

Came In for extra keys to be made. Glad I found this place. Close to home friendly service. Was assisted by Marcos, excellent service. Definitely recommend this place. read more

I had an amazing experience with this company they helped secure my apartment building with a new lock when I had an intruder. They also came extremely quickly and gave me 10/10 service. The second time that I use the service I was helped by Sam and he came in less than 20 minutes and helped me get into my apartment.! Would recommend this business always! read more

the variety of key designs is amazing! omar was helpful & quick. will come back. i got a star wars set. they do car keys too!! amazing overall-- highly recommend. read more

Offering great promotion for keys. Very friendly and speedy service. Staff will help with anything you need. Omar is amazing at troubleshooting read more

Came in to get some key copies we were greeted by Marco he was informative and helped us make some great key selections! They also have car keys selections so that's good to know! This store is awesome read more

Prime Locksmith - Key shop - Security Systems Near Me - Van Nuys, California

Came in for some copies. Super fast and easy ! Really recommended. Very friendly staff

Awesome guys and great fast service! Happy I found this place!! So many options and an incredible local resource in the valley

Best locksmiths iv been too in the valley extremely friendly and high quality keys and come with all types of services i definitely got a great value/deal for my money here. read more

Great locksmith! Very friendly, great pricing, and fast. Was able to complete my order right when I walked in.

Came in for some copies of keys and it was quick & easy, great price too. There's plenty of parking, easy access into the business.

I had an unfortunate incident where my apartment keys fell down an elevator shaft. My apartment manager wanted $50 to replace my keys. Instead we can to prime locksmith and got an amazing deal. Definitely will be coming here moving forward. read more

Great lil locksmith I've used since moving to the area for keys and locksmith service. Good prices and reliable. Ask for Marco

still hands down the easiest , fastest place with best prices!!! recommend to everyone read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

Great location and parking .Excellent service by Thomas here. Great variety great prices! highly recommended!

Omar is super friendly, helpful, funny and knowledgeable. Helped me navigate what I needed and explained a little about keys I wasn't familiar with. read more

Very fast copies, smooth new keys! Very cool store even cooler workers! Thanks Omar and Thomas

Been here a few times and every time have gotten excellent service. They have large selection of keys and great pricing.

Really appreciated the quick and kind service from Marco. Just happened to walk by and they were super prompt in getting the keys made. Thank you! read more

Quick, friendly service. This is the only locksmith I go to. They have a wide selection of decorative keys and standard keys.

Prime locksmith had an amazing selection of keys at great price. Their associate Omar was so kind and informative. I'm beyond pleased with the service I received. read more

Prime Locksmith - Amazing selection of keys ! - Security Systems Near Me - Van Nuys, California

Great service! They're always quick and get my keys copied when I need it. Been coming here since 2019 and they've always been awesome. Marco, in particular, is always helpful. read more

High quality excellent service - has been my go to for years. Always dependable! Highly recommend

Needed keys duplicated quickly and at an affordable cost. We tried Prime Locksmith and were very happy with the results. Would definitely recommend. Will come back whenever we have any locksmith or keying needs. read more

Finally found a locksmith shop! Went to 2 other locksmiths & they could t make my keys. Finally found Prime & Marco was professional, friendly, fast & super helpful! Thank you! read more

Will Take Advantage of a Customer - I needed a chipped key blank cut for my car, so I took the key to Prime and they cut the key for $50, the car wasn't driven there for the key cutting so they told me to go and try it and if it didn't work to come back and they would take care of it and that's exactly what happened. I go back with my car and was informed the key needed to be programed and the cost would be an additional $95, what I didn't know at the time was that all that needed to be done for the programming was Insert original key to the ON position, Remove the existing key and within 5 seconds insert new key and turn it to the ON position for 5 seconds. 4. Turn key OFF then back to ON and the key is now programmed. This is exactly what the locksmith did and then charged me $95 to do that simple procedure. So beware of any locksmith that would take advantage of a customer for a simple easy procedure like that is someone who will be looking to rip you off any chance they can, they could have been satisfied with the $50 cut fee and said it's a simple procedure to program your key but his greed kicked in and they got me for $95 - Lesson learned and they have permanently lost my business and I hope yours too. CUSTOMER BEWARE !!! read more

Something's very wrong with one of the male older employees. I just called about coming over to have a key duplicated for my Dodge Journey. This guy seemed nice. He said to call back in 5 mins so he can look and see if he has it in stock. I call back in 15 and this new guys asks again what year my vehicle is, which tells me someone never looked for it in the first place. Then...THEN...this older guy asks for my address. I ask again if he has the key and how much, and AGAIN he asks for my address. He said that he treats this like an emergency service so it'll be pricey. And again, ASKS FOR MY ADDRESS. I said from the start that I was close and ready to drive over for the service. I was 5 mins away at a Big 5, hoping to head over, pay the guy, and get the key made, but no. And the aggressive asshole vibe is too much. The key is around $250. He's not doing me any favors. I called requesting service and this man was highly disrespectful. I'll head over to Auto Solutions off Sepulveda and Vanowen. Update: then a nice person, the original man I spoke with, called back asking politely if I'd still like a key made. I'm sorry but I couldn't do it, not after being treated so harshly by the older employee. It's not okay. BIGGER UPDATE: The old mean guys calls me 30 minutes later, while I'm in line at Big 5, and get this... He didn't start with hi, he said "When are you coming?" And said "Did somebody call you?" Holy Jesus it was 100% THE SAME GUY WHO HAD TREATED ME LIKE FILTH! This all felt like an abusive gaslighting relationship I never EVER wanted. My friend took the phone from me, she said I'm too nice, and yelled a him to never call again. This is borderline harassment!!! Also, old guy, you know it was you. All you had to do was apologize and we would've driven the 5 minutes for the key. But something tells me apologizing isn't in your wheelhouse. BOTTOMLINE, PLEASE GO ELSEWHERE FOR YOUR KEY DUPLICATION SERVICES. EVEN BIGGER UPDATE: 45 minutes after the old mean guy got chewed out by my friend, THE OLD GUY TEXTS ME!!! READ THE TEXTS IN THE ATTACHED PHOTOS. He claims I'm confused, ANOTHER ABUSIVE TACTIC. Also, if he texts again I'm going to the police. Now, it's harassment. read more

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Since my original review they called to intimidate and harass me. Now they are leaving bad reviews for my business even though they were never a customer. STAY AWAY from these bullying menaces. By the way, their employee called from a private number to bribe me to remove my original review. read more