I cannot say enough, good things about the De Alba's collision center…read more From the moment I spoke to Armondo on the phone it has been very professional and personable. Every step of the way he was in communication with me and the car came out beautiful. I highly recommend this company. You will not be disappointed.

My mom has trusted De Alba Spring Street with her vehicles for many years. She isn't the best…read moredriver, but she always went back because they consistently treated her with patience and kindness. Even as she's gotten older, they've taken the time to explain what her vehicle needed in a way she could understand and always provided repair options to fit different budgets, which I really appreciated. As my mom's health has declined, it's become even more clear that they genuinely care about her as a person, not just as a customer. That kind of compassion is rare. If you're looking for an auto body shop, I highly recommend De Alba Spring Collision. They're a family-owned business that takes pride in serving the La Mesa community, and it shows in the way they treat their customers.

I'm very satisfied with the repair. Ricky offered a fair price and got the job done in just two…read moredays, which was the fastest turnaround compared to the other auto shops I contacted.

I recently worked with dent and scratch pro to get an estimate for damage from an accident, and I…read morehonestly cannot recommend them enough. From the very first message, their communication was outstanding. What really stood out to me was their transparency around pricing. The estimate was detailed, fair, and competitive--I genuinely felt like they were looking out for my best interest rather than trying to upsell unnecessary repairs. In an industry where that can be rare, it meant a lot. The staff were courteous and knowledgeable. If you're looking for an auto body shop that communicates well, offers honest value, and treats you with respect, this is the place. I'm so grateful for their help and would absolutely return if needed.

I requested a quote for a door ding via Yelp and Myke was asking quick to respond with clear…read morepricing. We scheduled for Monday just a couple of days later. Jonathan was my repair person for my door ding and lucky for me he came even earlier than expected because he happened to be in the area near me since I work from home this is always welcome. Jonathan did a great job giving me an overview of what was to come and it took all of 15 min for the ding in my back rear door to get repaired and I didn't even have to pull it out of my garage. Love that. I'm such a nitpicky person I notice dings and scratches on cars so this was a great way to make things look cosmetically a lot better on my car. I've got a new recommendation if anyone needs the same kind of repairs. We may go ahead and book for my husband's car soon as well. These guys are professional, well priced and very thorough. 10/10 would use again, Jonathan was great!

Awesome service. The quote is done online via chat in 5 min or less. You just send a picture of the…read moredamage (even on a Sunday) and they reply with an estimated range of cost. The tech showed up to my office 45min before the appointment, waited for me and did the job in no time. Knowledgable and crafty. These guys know their stuff and do a great job. Would definitely use again.

Honest price and fast work. Painted both my bumpers on my Nissan Sentra for a great deal and even…read moregot a free wash and headlight restoration. Thank you DentFinish team!

Unfortunately someone hit my ioniq5 front bumper right before I turn in the lease. Most places…read morewanted thousands to put in new bumpers and recalibrate. They were able to patch it up quickly and it passed inspection normally. Thanks!

I'm updating my original 5-star post to show the beautiful work done by Dent and Scratch Pro in…read morePoway. New bumper, clean headlamps, new side mirror, new hubcap, dents and scratches gone! Thanks for the great job!

Very friendly and did it quickly and good rate. My truck looks new. Someone side swipped my truck…read moreand the handle came off. They were able to order a new handle in two days.

1. Manager, Matt, and Service Writer, Trevor, were not on the same page which resulted in a "bait &…read moreswitch" situation involving my initial estimate and drop off. 2. Service Writer spoke down about manager repeatedly and said "don't listen to him" when confronted about situation #1. 3. Service Writer became threatening during situation #2 and said he would be "buttoning" up the car so I can take it elsewhere. 4. Service writer did not adequately communicate timelines. He would repeatedly tell me to pick up tomorrow, then tell me there was a delay. This occurred for 10 days. 5. Service Writer then quit communicating and responding to my texts, which was the preferred method of communication as stated by the shop. So a phone call ensued. 6. Phone call in situation #5 was for an update on picking up my vehicle. Service writer states fuses are blown (something unrelated to what we brought the vehicle in for). Tells me my car is old and it was a problem when we brought it in (vehicle is maintained with service records in a family that owns an automotive shop). I ask questions, service writer starts laughing at me. 7. As a result of situation #6, service writer informs me it looks like they'll have my car for longer and "will be in touch whenever it's ready". 8. I report situation #7 to insurance and they call the shop, twice, for an update and are hung up on or are put on hold for over 30min. This is per USAA property damage claims rep Jared Gomez. 9. Manager calls me to tells me something happened to the car and every fuse is blown. They need another few days. They refuse to let me come look at it at this point. 10. Manager drops off to my husband's mechanic shop with several issues involving acceleration. Technician runs a scantool and resets modules. Tech informs me that Caliber Collision jump started the vehicle "backwards" which resulted in fried fuses. 11. Upon entry of vehicle, we notice dashcam has been ripped from a direct-mount installation. Dashcam now is broken and requires replacement. 12. Per Bureau of Automotive Repar, it is against their laws to alter a customer vehicle without their consent. This includes the removal and uninstall of constant recording devices. Manager informed us via email it was shop policy. Manager could not provide any written literature or agreements I had signed stating that. Had the manager informed of us an existing shop policy in the beginning, the dashcam would've properly been removed. 11. Caliber collision broke a piece on my door panel during installation and tried to tape it together. Overall, we are very dissastisfied with this service and will do what we can to recommend friends and family seek another shop. I will be reporting this to the BAR.

I dropped my car off last week but when I called in the young man at counter had assisted me over…read morephone I believe his name was Tony I was very ni e and answered all of my questions. His personality kind and calming in person as well as over the phone. Trevor assisted with scheduling my repairs he texted me updates regularly and answered all my questions. I have brought my car here for over 20 Years and things just continue to get better. I am a talker all the staff I spoke to were ki d and listen to all my stories. I say thank you to all the staff at caliper collision job well done.

I had to see it to believe it. Got the dent out that was directly on the body line right in the…read moremiddle of the driver's door, The dent was very obvious in this location but Demyan performed his master class magic and got that dent all the way out. You can't tell it was ever there. The price was also super reasonable. Very nice work and highly recommend.

Punctual, great communication, and fast but excellent work. Smoothened out a small ding I had on my…read morenew car in under 30 minutes. A great "good to have" in your contacts. Thanks!

Through unfortunate circumstances, I have been a repeat customer at Carrillo's more times than I…read morecare to recollect and my review needs an updating. The manager, Hector, and his team have been nothing short of amazing in their work on my vehicles. Whether it be a larger insurance claim or a small out of pocket repair their work has been efficient, quality and reasonably priced. While I prefer not to have to keep going to them over and over and over, I wholeheartedly endorse their work!

I must sing the praises of Hector Rodriguez at Carillo's Auto Body #2, 8170…read moreParkway Dr., La Mesa. Turns out they do all the body work for Mazda of El Cajon. I could not be happier with the results. My Mushi is as good as new. Bonus! They will wax him for free in a couple of weeks after the paint is fully cured. I am a happy girl!

If I could give these guys 6 stars, I would. Homero was right on time and super nice, plus he came…read moreto my job site to do the work after someone did a hit and run on my car. He also found some additional scratches I hadn't seen, fixed them and didn't charge me extra. These guys and their sister company Dent Time are GREAT!

Mary is God-sent! I…read moregot a small, dinky little paint chip on my car. Literally like a couple grains of rice. I've called around, sent pictures, they all quote about $700. I said I just wanted to make sure it gets fixed so it doesn't get worse. Mary was the ONLY one who suggested to simply get paint pencil from Toyota and call it a day. She said it won't be that pretty, but it will get the job done. If I go with them, they will buff out the entire section, she explained everything thoroughly so it made sense why the charge the amount. I asked more about the paint pencil and she walked me through how to ask Toyota, what to do, what to watch out for... $40 later, problem fixed! I basically didn't want to leave the paint cracked because it will cause rust, so that's what I was avoiding. I sooooo appreciate the alternative she gave, which lost her the business, but absolutely gained a future customer! I will definitely come to her if I actually need something done and highly recommend her for her honesty and best customer service practices!

Good Afternoon, I…read morewould like to express how grateful I am to have visited the Caliber Collision Center in La Mesa. I had initially taken my car to another body repair shop nearby to have my front end painted and some dents removed. I became extremely dissatisfied over the next few days with the manager and his poor communication skills. Over a two-day period, I would receive a phone call about another so-called issue with my car that should have been explained initially. The last straw was when they removed my front bumper then told me it had been glued on and that they didn't want to take the risk of putting it back on with screws since it wasn't something they were comfortable with doing. I then took my car to Caliber Collision and from the very beginning, Alfredo (Perez) listened to my concerns and then took the time to carefully explain about the parts needed along with the estimate. He made sure that all of my questions were then answered to the fullest. I was very impressed with his level of expertise and professionalism. After making the decision to drop off my car, he made sure to contact me daily on its status to keep me abreast of any changes. In the end, I received another front bumper which was painted and all of the dents and scratches were removed. My car looks brand new, and the final repair cost was very affordable. If I had left my car at the other shop, it would have been way more and none of my other concerns would have been touched without having to pay thousands more and I'm pretty sure I would have been stuck with my old front-end bumper. I would highly recommend Caliber Collision on Center Drive in La Mesa and ask for Alfredo. My sincere thanks to both him and everyone who worked on my car. I'm a customer now for life. Mary S. Chula Vista, CA.

Caliber collision is the absolute WORST place ive ever been to. 1. They didnt fix the damage to my…read morecar which is what it was there for. 2. They painted rocks into my car. 3. They lied about my car being aligned. Ive got the paperwork saying its aligned but the other shops said it wasn't. My insurance is having a field day with them. And their GM? Yeah, he said he would fix it by "going the extra mile" to fix the paint on my car. As if that wasn't something he was already liable for. Ruby told me to even go to the mechanic that they use and speak to him because she had no idea what was actually wrong with my car and this guy's down the street. She told me to literally leave their facility and go down the street to ask about what's wrong with my car. This is the most unprofessional, least skilled, and mismanaged place I've ever been to. And every single other shop says the same thing about them as well.