Primrose Tailor Cleaners

An affordable dry cleaner with zero issues/damage so far. I took my husband's suit here and they…read moreseemed to do a good job at cleaning it. Note that parking is very limited which can be a pain. I would love it if they notified customers once the clothes are ready - note that they tell you the pickup date at drop off!

Went and had my linen pants hemmed, and they did a good job. They also have a dressing room that…read moreyou can try on your clothes before it's altered.

Broadway Cleaners

3.4

(24 reviews)

•$$$$

Brought in a cotton white dress with a very basic coffee spot and makeup on it. Not only did they…read morefail to remove the spots, they spread them all over the dress. Totally ruined it, and didn't say anything about it when I picked it up. Went back to speak to them about it. They claimed that when we dropped it off they said they may not be able to get the spots out, but we said to try anyway. No such conversation took place. I asked them to reimburse me for the dress, showing them how they spread the spots all over the dress. They refused and responded that the dress is old -- it's not, it's new -- and claimed their liability was limited -- also not correct when you totally ruin a garment due to your own actions. They offered to try to remove the mess they caused, but that seemed pointless. So, Broadway Cleaners, you owe me $542.64. You can Venmo me. I'll text you my Username. Here's a link to the dress: https://www.neimanmarcus.com/p/a-l-c-lilah-ii-ruched-cotton-a-line-midi-dress-prod268610232?childItemId=NMT5FUS_10&colorKey=White&msid=4713717&navpath=cat000000_cat000730_cat46620733&page=0&position=11

Had my clothes laundered at this establishment. My clothes were returned in a bag unfolded. For the…read moreprice I paid, $45.00 for less than 10lbs of clothes, my clothes should have been folded and ready for pickup instead of how they appear in the picture. I will not recommend this business and I will NOT be returning here.

Mill's One Hour Cleaners

4.6

(29 reviews)

The man running this place is superb ! It isn't Cheap …read more.. but he does a tremendous job !!' If he says it will be ready Tuesday, it Will be ready Tuesday!!!

Nice lady at the front but quoted me $25 for a dress, which I ended up bringing to a different dry…read morecleaners within a mile that only charged me $14.95. Would reconsider other options if you are looking for more affordable dry cleaning.

Adeline Cleaners

(16 reviews)

Pretty average dry cleaner, but I wouldn't go here if you need sewing done. I brought in 4 pairs of…read morepants that had tears in them, 2 of them were jeans. I was told it would cost more for the jeans but that they'd be able to repair them. When I got the jeans back, there was a giant white spot where the tear used to be. It happens to be in the groin area, so they're basically unwearable now. I went back in to see if there was anything they could do to fix them or redo the repair. The woman said there was nothing they could do. I politely asked if I could get a refund for just the jeans, since they're unwearable now. She said she couldn't, because the tear was repaired. If I'd known the repair would leave them unwearable, I never would have paid the extra cost for jeans. Save your money and your clothes and go somewhere else for sewing.

I took in a winter jacket for a new zipper. The staff could not have been more pleasant and…read morehelpful. The new zipper is fantastic!

Mulberrys Garment Care

4.2

(73 reviews)

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

Burlingame 1 Hour Cleaners

3.8

(21 reviews)

I came into the cleaners and dropped off about 10 garments. The lady that helped me was really…read morenice. I asked her for a small discount and she said that she would be able to accommodate that for me. When I came back to pick up my clothes, she told me that she cannot get a stain out. But she said that she would try again and come back in a couple days, she was kind and was really concerned about the stain that was in my sweater. I highly recommend this cleaners. The customer service was superb. I will definitely be using this cleaning service..

The manager Agnes and staff Jose are both very accomodating. We bring a ton of garments and linens…read moreto them each week and they always finish It on time. Whenever there are any issues, they make sure to let us know and always honest if they find valuables left in the clothings by mistake. Highly recommended!

I Love Green Clean

4.1

(32 reviews)

Great customer service and they did a great job with several sets of sheets, 2 suits, and a dress.read more

I'm a big fan of this spot! Chris was really helpful and made some solid suggestions when I was…read morethere last. Example: Me: "Hey bro, just need this suit pressed. How much?" Chris "Well, the cost to wash and dry clean it is the same as the cost to have it pressed." Me: "I don't wash my jeans and I don't wash my suits brotha." Chris: "BUT you smoke right? I can smell it! You need to wash it at some point man!!" Me: "Rats, wash it up and let me know when it's good." Chris shot me a text two days later letting me new my suit was ready for pick-up and when I picked it up, we chatter some more and I realized, this dude is running a solid business so I want all my Yelp B-Game folks to visit. Peace!

One Hour Dry Cleaning

4.1

(85 reviews)

The man (Su) is unprofessional and in my opinion racists. If…read moreyou are a person of melanin, do not give this company your business. Every time I visit this place, he treats me as if he really does not want my business. He tries to overcharge me and he's lazy. BLACK PEOPLE, do not patronize these asian companies. They have no respect for us. He lies and steals. I'll NEVER return.

Great service, very nice people. And they do a good job doing the wash and fold. I have only been…read morecoming here a short time, but I am very happy with their service.

Cleaning by Eddie

5.0

(10 reviews)

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

A-1 Cleaners

(104 reviews)

Quick and easy. I definitely would use them again. It was nice experience. They were very friendly…read moreand honest I wanted too

Dan and Helen have been taking care of my clothes and my family's clothes for as long as I can…read moreremember. They are the best in the business and the only dry cleaners I will go to! Come here if you want to be treated like family and have your clothes feeling brand new. Any stain, no problem

A-1 Cleaners

(104 reviews)

Quick and easy. I definitely would use them again. It was nice experience. They were very friendly…read moreand honest I wanted too

Yoselin House Cleaning

4.8

(150 reviews)

Something I should have done a long time ago. I price shopped with multiple companies before…read moredeciding on this one, and I'm glad I did. Yoselin was great from the start and even offered to check out my place first for a proper quote. Honestly, my place has not felt this clean in a very long time -- no air freshener can duplicate that true clean smell after they finished. Leaving this review to pay it forward since previous reviews helped me decide too.

We used this service for a deep clean and were extremely pleased with the results. Scheduling was…read moreeffortless, and they did a fantastic job right from the start without needing any guidance. Everything was spotless. We couldn't find a single area they missed. Highly recommend this business for your cleaning needs!

Burlingame Laundromat

3.4

(32 reviews)

Well, the good thing it's located in a place where you're able to get various things done while…read morelaundry is getting washed and I went there a couple times. The first time I was expecting it to have Internet because the Google search shows that this location has Wi-Fi available while you're doing your laundry which it Don't! The second time I went there, the machines that I chose to do the wash were broke down with no out of order signs on them apparently they don't have anything like that for the customers to post if they are inoperable. Third time I went there their servers were down and I couldn't get a connection on the kiosk card reader. After buying a $45 credit onto a card that is only usable at this place now it doesn't even work to buy it. It worked but then to use it on the machines it doesn't work. That is very unsatisfactory. Now having to go down to the bank, pulling the money back out expecting only pay $40. Did your laundry is now turning to be $80 with 40 sitting in my pocket that's unusable. I contacted the number and they still haven't contacted me. I find this a bit absurd. Unfortunately I have to actually give this a few stars and nothing more until they get there. Issues taken care of with the false advertisement that's on Google. And get their Internet service working correctly with a strong set up so they can actually have the machines working and operating correctly.

Visiting the area and wanted cheap laundry done. I'm not the brightest or most familiar with…read morethings, but it was surprising to see the washing machine price start at $6. The dryer was only $1.25 though. You can pay the machines with card thankfully; however, the dispenser is quarters only. Maybe I got unlucky, but there was no proper or obvious and easy to use laundry detergent available (the dispenser seemed long sold out), so this place is definitely not traveler friendly. Luckily, a local guy helped me out. Another offered a free dryer spin too. I think someone else could use it though. Seems like a chill place for the locals. Accidentally used $3.25 but passed it forward

The Cobbler & The Tailor

4.2

(88 reviews)

I cannot recommend this shop highly enough! Because my leather seat was in desperate need of…read morerepair, and Jay did an absolutely perfect job. I am beyond satisfied with the results. Honestly, the seat looks just like new again; the repair is so seamless that you cannot even notice where the original damage was.

Finding a tailor and cobbler you trust is tough, so I'm happy to say I think I've finally found…read moremine. I had the pleasure of working with Jay, who was incredibly knowledgeable, friendly, and easy to talk to. From the moment I walked in, he took the time to understand exactly how I wanted everything to fit instead of rushing through the measurements. I brought in quite the assortment too: a Filson trucker jacket, a pair of raw denim jeans, and my Red Wing Iron Rangers. He was confident in his recommendations while still making sure the final result matched what I was looking for. You can tell Jay takes pride in his craft, and that level of experience gave me a lot of confidence leaving my favorite pieces in his hands. Customer service like his is hard to come by, and it made the entire experience enjoyable. The only reason I'm giving four stars instead of five is the price. The total came out to around $340, which definitely caught me off guard. To his credit, Jay was kind enough to give me a discount on the jeans and only charged me $300 cash, which I really appreciated. Quality craftsmanship isn't cheap, and I understand you're paying for experience. If you're looking for someone who knows what they're doing and treats your clothing and footwear with care, Jay is someone I'd recommend. Just be prepared for premium pricing.

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6 reviews that are not currently recommended

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Linda S.

12 years ago

Wish I couldn't give a star. Let me break down the conversation as I tried on my dress... Me: "I just want this to be shorter, like to right here" The lady: "No, no. It's fine how it is" Me: "no...? I just want it a couple inches shorter..." (I'm short and things are huge and long on me) Lady: "no no, it will be too high" We had this back and forth for about 5 minutes. FINALLY, me (the customer paying them) got my way. BUT, being that I'm not only 5'1, I'm also 95 pounds. So like I said, things are big on me. You can only imagine the conversation of me trying to get them to make the dress tight. I like things to fit like a glove, they wanted it to fit me like a sack. As you can tell, this is very strange because you would THINK they would want to do more work to get more money?? Isn't the customer always right? I can understand if it was expensive material and they were warning me that if I make it smaller it will ruin it or whatever, warnings okay. Telling THE PERSON WHO IS PAYING YOU that you can't get it higher or tighter (I thought it was a tailoring place?) is just weird. When I went in a week later to pick it up and tried it on, guess what? Too big. And let it be known that I'm not some "hoochie mama" that walks around with her butt hanging out, I just want the things I wear to not overpower me because I'm so little! So I told her where I wanted it tighter (I was as polite as possible) and what do you think?! "No, no, it looks fine! You don't need it tighter!" Really?? Am I not paying you? Am I not the customer??? The lady, exasperated, throws up her hands as if I'm the one being difficult and calls another lady over. I tell her, like I told the other lady, "I want this to fit like a glove" I showed her by pulling the extra material out (there was so much extra!) and she said "ok" and repinned me. Everything looked fine, it was all tight. So I pick it up a week later again, try it on, and the back is baggy! Just the back! If you bought a dress that is supposed to be form fitting and JUST the back is baggy, would you be happy?? I payed over $80 for altercations and they still didn't get it right. I took it with me because I'm from Portland and I will have someone from there do it. Hopefully the next tailoring place I go to who wants to get paid will LISTEN to their customer and get it right and not try to argue with their customer!! Never coming back and telling my friends to steer clear unless they want to have a debate on how they want the clothes they are paying for!!!! read more

Susan p.

18 years ago

I have had several items altered here and am always disappointed with the work. The stitching is lopsided and poorly done, and twice I have had to come back because my pants are either too long and worse, too short. If you want good, or even decent alterations/dry cleaning, this is NOT the place to go. read more

John Y.

13 years ago

My wife brought in her winter coat because the sleeves were too long. Soo did a great job and in a timely manner. Also, our bridesmaid got her dress fitted and the results were great. Definitely would recommend to anybody looking for a tailor without hesitation. read more

Matthew B.

1 year ago

Says closes at 6 online but they have a sign that says 5:30, please update your hours on Apple maps.. wastes peoples time.

Darci R.

16 years ago

Worst cleaners, alternations and customer service. Do NOT use them

Naoki O.

19 years ago

Sue at Primrose is great. Very honest and reliable.

Primrose Tailor Cleaners - sewingalterations - Updated July 2026

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J's Cleaners & Tailoring

(72 reviews)

Wow. I recently moved to SM and needed a cleaners/alterations place I could reliably go to. I'm…read morevery petite with super short little arms and need everything g shortened and/or hemmed, e.g. a midi is super long and a midid ends up being a maxi. These people are fantastic! I loved interacting with them, the woman very engaging personable warm and friendly. I took a dress where I needed the arms shortened by 6" and though that might not seem like such a hard task, the fabric was very fine mesh with a slip underlay--a two piece attached dress, and I was doubtful that they could pull it off. I took it in with a lot of trepidation, apprehensive that they'd tell me it couldn't be down. Well, I'll be damned if she wasn't super confident that it was not problem at all. I picked it up a week later, and voila! It was perfect, looked as good as the original with a slight flare to the fabric. They have a special machine for this type of work. I have now found my go-to place for all things dry clean or laundered or altered. They're in downtown SM and I think there's parking garage nearby if you can't get street. Prices are reasonable.

These wonderful people are geniuses! Small but very friendly atmosphere who literally worked a…read moremiracle for me. I had to be dressed big time for a black tie wedding in July. I hadn't worn my tux or very expensive Brioni suit in a decade. When I tried them on I was extremely embarrassed that I could not get them on as time had fattened me. Faced with renting a tux and maybe buying one and a new suit, J's rescued me BIG time. Their work was spectacular. Both fit perfectly now. You can trust these wonderfully kind and capable people completely. And I was astounded at the very reasonable cost. Finest kind.

Adeline Cleaners

(16 reviews)

I took in a winter jacket for a new zipper. The staff could not have been more pleasant and…read morehelpful. The new zipper is fantastic!

Alterations To Go

(103 reviews)

Tatiana is truly a miracle worker!! I frantically brought her my wedding dress after initial…read morealterations by a different tailor had gone very wrong. The waist was way too tight, digging into my sides and making the whole line of the dress extremely unflattering. Tatiana was able to essentially remake my dress so that it fit my body and actually looked good! She moved the waistline to the correct spot for my natural waist (after two other tailors had told us this was impossible), and completely hid the attachment line. She reshaped the sweetheart neckline and figured out how to add the satin short sleeve I was wanting so that it looked like it was an original part of the dress! (the dress was originally strapless). She also applied all the lace detailing to the sleeve and through the bodice. This was an extremely complicated alteration and Tatiana truly saved the day - for a very reasonable price! If you have any questions about where to take your wedding dress for alterations, Tatiana is it!

I support our neighborhood business. A friendly, kind, and knowledgeable seamstress. Alterations…read moreare done well and the place is clean. Easy parking, too.

Holiday Cleaners of America

3.8

(40 reviews)

UPDATE: Finally got back into town. This evening I went to…read morepick up my 2 dresses that had originally been ready for pickup on Saturday 12/6/25, only to find that Cecilia had already closed her shop before 4 pm, well before her stated business hours of 5 pm on the pickup receipt. When I told her about this, she denied that she had closed the store and that she was still in the shop until 6 pm. Liar. I even called her phone twice on that pickup day and she never picked up. I offered to show her my call log but she declined. She offered no apology other than shrugging her shoulders, shaking her head and rolling her damned eyes. This place deserves 0 stars and hopefully people will seek out other more honorable and honest businesses.

Cecelia at Holiday Cleaners is amazing! She's able to fix anything, manage complex alterations, and…read moreof course, clean your clothing. She's always friendly, honest about what can be cleaned/fixed, and their prices are reasonable. Cecelia has helped me by altering formal gowns, hemming dresses (with a liner), fixing moth holes in cashmere, matching/sewing buttons, and adding trim to a blouse. Not to mention cleaning our coats, scarves (silk, wool, cashmere), dresses, suits, shirts, trousers, sweaters, and military uniforms. I'm so glad we found Holiday Cleaners, and always appreciate the friendliness and great service!

Rose Cleaners

(110 reviews)

customers can't rely on their hours in the morning. Rather than open at their posted hours, this…read morebusiness opens when it feels like it. Bravo!

Reasonable price to alter my bridesmaid dress, and turnaround time was as promised (almost exactly…read morea week). Dress fits perfectly after!

A-1 Cleaners

(104 reviews)

Quick and easy. I definitely would use them again. It was nice experience. They were very friendly…read moreand honest I wanted too

Perfit Alterations

(92 reviews)

Good service. Finished the job on time. The fit is perfect. They altered my suit pants.read more

Great work and fast. Cash or check only. I love coming here. Yelp is making me post 85 characters.read more

JJ Alterations

4.1

(151 reviews)

We had an excellent experience with JJ's Alterations. We…read morepurchased a tuxedo shirt for my husband, but the sleeves were much too long and we needed the alterations completed by the very next day. She graciously stayed late to accommodate us, and the quality of the work was absolutely outstanding. The sleeves were tailored perfectly, the turnaround was incredibly fast, and the pricing was very reasonable. It's rare to find this level of craftsmanship and customer service these days. We are so grateful and highly recommend JJ's Alterations to anyone needing expert alterations done with care and professionalism. We will be back.

Great service all the way around. Mom and Pop business quality is better than quantity type…read morebusiness.

Classic Cleaners

4.6

(9 reviews)

The lady who helps me every time I come in is absolutely lovely and sweet. I once accidentally went…read moreto a place nearby because I forgot about this place and boy, that was a rude awakening. Never forgetting Classic Cleaners again! I've had alterations and dry cleaning and I've been satisfied with service, timeliness and prices every time. Don't waste your time anywhere else. Go to Classic Cleaners.

I've used them for alterations and they do an excellent job in adjusting the hem and taking in the…read morewaist. The work is expertly tailored so I'm confident in bringing in designer clothes to them. I save money on having good vintage clothes altered. I highly recommend them.

Family Cleaners

4.0

(30 reviews)