I sent a message for a quote. Was asked what did I need cleaning. Told the owner I need a love seat and sofa cleaned. Never heard back anything. I wouldn't even give this company one star but that's the only way I can post this review. read more

Jeremy was awesome again! I love that they clean all different kinds of flooring. One stop shop! Great service and value!

I was very satisfied with this company. They responded to my inquiry quickly. I did not have to wait long to get an appointment and they did a great and thorough job. I ended up calling them back the following week to do more work. Very professional in every way. AND... good fair pricing. read more

This review is overdue as Jeremy was quick and responsive. I had called around and found this to be the best value. He even came back to do a touch up for my home was I was moving and had pets. I really appreciate the work and highly recommend Pristine, as the name says, due to the professionalism and helpfulness! read more

I contact Pristine Cleaners via Yelp message as I was looking for service. I spoke with Jeremy (co-owner). Jeremy was polite, quick to respond and walked me through the process of getting an estimate for the work. I ended up scheduling with Jeremy for service in the same week. Received text message updates/reminders from an automated system. On the day of service I received text message updates that the technicians were on their way. They arrived to my house, took a quick look at the areas we would be working in. Asked a few clarifying questions and got to work. They worked quickly, were professional, cleaned up after themselves. I had an area rug and my sectional couch cleaned, there was some extra water/cleaning solution that wasn't vacuumed up by their equipment. They took the time to mop up the water. Thru then discussed how long it would take to dry and walked me through the process of getting a quote for my tiled areas and upstairs carpet. They ended the visit by taking payment, sending me an electronic copy of the invoice + receipt. I am still waiting on the quote for my next projects but that is no big deal. I'll give them a call. They offered me a magnet as well as a business card. The business card has a coupon/rebate on it. Which is great. Friends of mine are looking for carpet cleaning hopefully we both can take advantage of Pristine Cleaners deal. read more

I sent out a request to multiple businesses for carpet cleaning (one too many pet accidents). Jeremy at Pristine responded very quickly to my request, was available TODAY (bonus), and gave me a very reasonable quote. Everything about this business is on point. Timely and good communication, great work, and very friendly. I am very pleased and highly recommend this business. Thank you Jeremy! read more

I would highly recommend Jeremy to anybody who needs their carpet clean!! He was communicative, on time, professional and a pleasure to work with. Our carpets look great and I truly appreciate a job well done done!! read more

Jeremy was quick to respond to my email request and was scheduled for the following day. He showed up on time and was out within the time he quoted. My carpets look great and am so excited for clean floors! Thank you again! read more

Thank you Jeremy and Dominick for cleaning my couch and pressure washing my patio. Great customer service, promptness, responsiveness. Jeremy provided terrific advice on how to keep the patio looking pristine!! Ten stars wouldn't be enough. read more

Did A fabulous job!!! I will definitely be calling them back to work on my place again!!

Jeremy was very prompt in returning my quote and answering my phone call. He is the most reasonable priced cleaner out of all the carpet cleaning companies I reached out to. He was very professional and cleaned our carpets in record time with quality work. The stains we wanted removed were gone in seconds and he has a guarantee with his service which is unheard of with other competing companies. We have already scheduled our next service with him for more areas and furniture around our house! Thank you Jeremy for your hard work! You are greatly appreciated! We will be recommending prestige cleaners to all of our neighbors and friends! read more

Jeremy was great! He got an appointment scheduled within just a few days. We don't have much carpet but the carpet we do have was so overdue for a cleaning. I thought it was extremely well priced. I would definitely recommend Pristine to all of my family and friends! read more

Dominick arrived within the window quoted. He was very thorough and detailed in cleaning a 2-story house with stairs.

This is my go to Carpet Cleaners for my business. Jeremy is extremely responsive and easy to work with. His rates are very reasonable and he does a fantastic job! No reason to go anywhere else for me, I highly recommended him. read more

Jeremy, was absolutely amazing. My first time ever using his service: which included tile cleaning and sealing, carpet cleaning and upholstery cleaning. The results are fabulous. Jeremy was professional, and fast. He takes pride in his work and has definitely earned my business for the years to come. We have dogs and with that said everything smells fabulous. The couch even smells wonderful after cleaning, most places don't get the couch to smell clean but Pristine Cleaner is on it's A -Game. Definitely I highly recommend this company for fast, professional care of your home, with great pricing. read more

Jeremy was actually the only live person I was able to get on the phone when looking for a carpet cleaning company, that was definitely a plus. I was very pleased with his friendly customer service and his quote was by far the best I had found. He was able to come on the day we needed him and texted the day before to confirm. The day of the appointment he texted he was on his way, and was right on time ( even a bit early) He worked fast and the job was well done. I would recommend him for your carpet cleaning needs Thank you :) read more

Very quick to schedule. Showed promptly. Friendly and did great work! Will definitely use again!

I would like to comment on Jeremy's professionalism and timeliness. Jeremy picked up the phone within a few rings and committed to an appt that was within days. His window for us to wait for his arrival on the day previously agreed upon was only an hour (unheard of). He called the day before to confirm and was able to give me a quote over the phone. Ultimately, we did not use Jeremy because our rental did not have a water source outside the building. Jeremy was kind and gracious and refused to charge us for his time. I highly recommend Jeremy for his professionalism, kindness, grace, and just being a decent professional. read more

Dominick was punctual and professional. Easy quote process. Our rugs look great! Thank you!

Inquired about 2 large high pile rugs and cleaning the tile grout in my kitchen. Came in at the best price, booked quickly, arrived early, finished fast, and results were great. read more

Jeremy was friendly, quick, and thorough in getting our carpet and a few rugs cleaned. He was even able to get a stain out of our carpet that a previous carpet cleaner couldn't get out. Thanks so much!! read more

Hired them to clean all the tile floors and countertops in my home. Grout is white again and tile looks like new. Fair price. Great communication. Arrived on time and took care to protect my hardwood floors while working. Highly recommend. read more

Did an awesome job! Got a fresh paint stain out of the carpet. Was really honest and knowledgeable about what stains could be removed and which ones were there for good. I will definitely hire this company again and would highly recommend. read more

Jeremy answered on the first ring, gave me a quote, and came to my house within 2 days. He was very nice and professional and even got slime out of my son's carpet that was there for over 2 years. 5 stars for sure!! Thank you Jeremy. We find our new carpet guy! read more

Jeremy does great work, is on time and quick. I would highly recommend his service to anyone needing their carpets cleaned.

what great customer service ! responded to my yelp quote right away and they were able to get me in NEXT DAY! super fast and prompt ! will be using them again forsure! read more

Jeremy was great from start to finish. He was exceptionally responsive, very fairly priced, on time and professional. Our carpeting looks new now. He was able to get out old pet stains that previous cleaners had not been able to clean. read more

I am writing this review well past midnight but I wanted to do the small service of celebrating a company who did a superior job on carpenter cleaning. The before picture is too embarrassing to post but the pet stains were galore and I honestly went in with low expectations. I'm like, if the carpet looks passable I'd be happy. Today was also moving in day so I was busy getting things done while the carpets were getting cleaned. Long story short I came back to the most unexpected job well done. When they say "Pristine" they really mean it. I hope to remember to update with photos of their work but they removed almost all of the stains. And the stains they couldn't get completely out still looked almost gone. That was no fault on them. This carpet was disgusting. They arrived earlier than expected. They did an amazing job and honestly they are worth the price. Skip the "$99 special" people and go with great quality work. But not only great quality work, great customer service. They were communicative throughout the whole process and so understanding. They had to not only navigate a nasty carpet but work around movers. I am writing to say that the job could've been just a "job well done", but the customer service is why I'd recommend them to anyone. Thank you for an all around positive experience. read more

Jeremy is friendly, on time and did a great job, especially getting rid of pet "accidents". It was easy to schedule and they reminded me of the appointment and texted to let me know when he was on the way. I will definitely be using Pristine Cleaners again! read more

My carpets are getting old, and very worn for there years. Pristine cleaners came in with a mask, on time, and steam cleaned my carpet so clean they haven't looked this good in years. Thank you so much will be using again. read more

On time, polite and did a great job. I had spilled coffee on my light grey carpet and it dried to look like Urine. Worth every penny to get it removed. read more

I noticed that my carpets needed a good cleaning...dog accidents after having her in the home this winter. I contacted Pristine cleaners and got an appointment. Dominick finished and the carpets looked wonderful. He also did a vanity stool. Brand new! Thank you, thank you Pristine Cleaners for the amazing work, professionalism and covid precautions! read more

I am a real estate agent that needed to get a house on the market quickly, and Jeremy handled to job quickly and professionally for a fair price. Will absolutely use Pristine again! read more

Jeremy is very professional and guarantees his work. When we came back from Hawaii to find that our dog had left us with a poopocalypse, we needed help in a hurry! Jeremy came through with the right products for a tough job! Our badly behaved German shepherd even chewed a ball point pen with his high anxiety and Jeremy was able to remove the stain. I appreciate his friendly nature and knowledge of deep cleaning! Thanks Pristine! read more

We close Pristine because the ratings and comments were very positive. Their price was also the best. Jeremy was prompt, answered our questions and did a great job. We recommend. read more

Thanks for everything Jeremy! You came to the rescue last minute and you did an amazing job. I will definitely use you again. Super friendly, professional, and thorough. Came on time and got straight to work. Definitely recommend!!!!!!! read more

By far the BEST carpet cleaning service in Sacramento. I've tried tons of different companies and no one has left me satisfied the way pristine does. My carpets are cleaner than ever & look almost new which is crazy because they are 10+ years old. The response time is crazy fast and the price is unbeatable. I'll be using this carpet cleaning service for as long as possible. Really unbeatable. read more

We are grateful that Jeremy could come in short notice and even show up early, to clean our bedroom carpets. He was cordial, efficient and did a great job. Would highly recommend him. read more

The last time when I got my house carpet cleaned was when I bought my house 12yrs ago, through out the years the stains in my living room has built up. Kids spilling beverages (accidents happens), and play-dough stained. So I decided to Yelp for quotes, Jeremy message me back with his price within minutes, he answered all questions I asked, he scheduled me right the way for the service. He showed up the time as promised and did his best on my carpet, definitely will use Pristine Cleaners again. Keep up the good work Jeremy! read more

Jeremy just left. WOW WOW WOW! I can't believe how clean he got these carpets! He's definitely getting my future business. Plus, he's a really nice guy. Highly recommend. read more