1. Private Collection Motors

    1. Private Collection Motors

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    Costa Mesa, CA

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    Private Collection Motors

    4.2 (119 reviews)
    Closed 8:00 am - 5:00 pm

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    Elliot L.

    This review is for Timothy Marfori at Private Collection. Tim was knowledgeable, friendly and professional. We looked at a 997.2 Carerra, 991.1 Carerra S and a 991.2 Carerra, Tim knew about all of them. What most impressed me about Tim was his overall demeanor, ability to connect on a personal level and not be a "used car salesman". During one of the test drives we talked about his recent trip to Italy and he took the time afterwards to send me some places he recommended for my wife and I's upcoming trip. I will definitely be going back, specifically because of the experience I had with Tim!

    This is the screen I get when trying to access the Navi. No it's not searching it's location.  thanks again for a defective car Judith
    Tim I.

    I'll preface this review by saying this is strictly from my perspective and I can't vouche for anyone else's experience. Im speaking on my experience with one employee specifically who has the leverage and ability to make things right and be ethical- Judith Barrera I inquired about a 2012 Fisker Karma. The beauty of it is I already owned one before..I knew exactly what to ask before hand. Daniel, their sales guy was as helpful as he could be and I appreciate him trying to get the info I asked about. They couldn't give me details on specifics at the time of inquiry..and would constantly refer to the "carfax" report. First Fail. Nowwwww we can talk about price. We originally agreed to a price OTD INCLUDING shipping and a technician check up at the local Karma facility. I was VERY happy about that.. I'm thinking it's allll good right? Welp...a few hrs after confirming the original deal, I get a call and they "can't" agree to pay for a technician (due to CA Law apparently) and I as the prospective buyer would have to pay it outta pocket. Second fail. So now I have my CU ready to fund and they can't send the car till payment is received and they are taking forever to send Reg on their end to complete the transaction. Now in good faith, they ship the car to me anyways...and ya know what. I appreciate that. I really do. That's dope. That's why you get 1 star Now for the not so dope- As soon as I pick up the car from the courier...like as soon as I turn it on, the Navi DOES NOT work. All the other features do. But the Navi is down. So is this why you couldn't get a technician to look it over? cuz you knew or suspected something was wrong? Usually when you sell a car...you "advertise" heated Seats, AC, Bluetooth, navigation, yada yada. And you know what- Navigation WAS offered per their online advertisement. Not one time did they say or mention anything wrong with it..and it's very unlikely that it worked before it left the showroom and when I received it, it "magically stopped". So I immediately took it to my official Fisker technician in the Bay Area "Pat's Garage". Upon reviewing and scanning, it's more than a software update (approx $3-500) to POTENTIALLY get it back working. It's a 50/50 shot it'll work. If it doesn't it's a $2500 job (not including labor). So I reach out and Judith responds. I can tell she's aggravated as she feels she did me a favor- sold it at asking price including shipping, shipping without receipt of payment, etc.. I ask for her to make it right...either pay to have the actual work done to repair orrrrr reduce my loan by the cost amount- cuz I'll pay for it...so it can be AS ADVERTISED. She told me it wasn't a "safety issue" and they've already made enough provisions to accommodate me apparently. ? Her only recourse was to pick up the car and cancel the transaction cuz apparently I was on her last nerve ensuring I was being sold a car AS ADVERTISED. She hung up quick and fast. Third fail. Really? That's what we're doing? My advice would be to ask specific questions on their cars prior to buying. It may sound rudimentary but asking does the power windows work...the power seat...the AC..the Navi....and all that. And actually test Them prior to purchase. Sounds petty...but like Judith says "if it's not a safety issue" ? I'm not saying their bad people. I'm not saying they haven't sold cars smoothly And everything went good with other clients. I see they have plenty of top notch reviews. Good for you. But not offering concessions for a problem that was clearly misinterpreted cuz it WAS advertised as "included or working" and it's NOT....welllllllll...that's the kind of experience I had with them. I'm not saying the customer is always right. But in this instance, I definitely WASNT wrong Again. Daniel...Great job bro. Judith. Check yourself please! Be honest and ethical in the future!!

    My new Tesla at her first "fill up".

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    3 years ago

    Great dealership. Very responsive. Tim was great to work with. Would definitely recommend buying or selling your high end car to them.

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    Page 1 of 3

    Ask the Community - Private Collection Motors

    Review Highlights - Private Collection Motors

    My salesman Timothy was very professional and helpful and took the time to disclose everything about the vehicle.

    Mentioned in 18 reviews

    Read more highlights

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    NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

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    I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

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    Pacific Auto Center Costa Mesa - 4 bolts?

    Pacific Auto Center Costa Mesa

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    They are pleasant enough sales people, but you should know that whatever price is shown, is not…read morereally the selling price. If you agree to pay the listed price, as I recently did, then, and only then, will they tell you, there is an additional $2600 of added stuff that you might not want. Just sayin' - be warned. Otherwise they're probably fine. I walked away from my deal, because I wanted to close at the listed price, and didn't want the extra dealer add-ons. I'd rather they put that in the advertised price. I sorta felt like I had wasted my time, talking and finally agreeing to pay their price, only to be told at the very end they were adding $2,600.

    I visited Pacific Auto Center to view a vehicle, then came back ready to negotiate and pay cash for…read moreit. The online listing made the car sound pristine, but in person, it had a long list of issues: broken trim, missing parts, mismatched tires, rusted rotors, and a non-functioning rear screen. These flaws weren't disclosed in the ad. Worse, the dealership attempted to charge $5,500 for paint protection, theft deterrents, tint, and other add-ons that were never discussed beforehand, despite claiming "no hidden fees." Their fine print later revealed these were pre-installed and not part of the advertised price. I waited more than 20 minutes to speak with a manager after raising concerns but willing to negotiate, but no one followed up, so I walked out. This place banks on uninformed buyers accepting inflated prices and vague add-ons. If you're a serious buyer, read the fine print, ask hard questions, and be ready to walk. UPDATE 6/28/25: After buying the same make and model at a different dealership -- one with FAR better integrity -- I want to reflect back at my experience at this dealership and their practices. First, salesman wanted me to negotiate on the final price, not the vehicle price. That's a classic dealership tactic as it protects the sticker price for their metrics, have an easier time hiding add-on profits, and it creates a false impression of flexibility. Ultimately, this is bad for the buyer because transparency is lost, it protects their margin and limits one's leverage. I knew that's what they were aiming at, so I held the line on only negotiating on the sticker price. Again, LOOK AT THE PICTURES AS TO WHY!! In spite of what I just said, he proceeded with the oldest trick dealerships do: "cool-down" or "sweat-you-out" tactic. This is done to make one feel uncomfortable or impatient with the ultimate goal of getting one emotionally invested in staying and "finishing the deal". By doing so, they wear you down so that you're more likely to agree to their numbers just to be done. There are other reasons too but this is a big one. ~20 minutes of waiting, I told one of the salesmen that I've been waiting a while for the manager and will leave in 5 minutes if he doesn't arrive. True to my word, I left. I never heard from them after that (they had my contact info) which tells me they would rather wait for a less informed, emotional buyer to foolishly agree to the unfair price of this car AND overpriced mandatory add-ons. Here's my take away from this dealership: 1) High-pressure, low-integrity dealership model: They prioritize margins over relationships with a focus on flipping cars at inflated prices. They also rely on delays, confusion, and "manager invisibility" to outlast smart buyers. 2) Poor reconditioning = Cut costs: The car's condition (damaged trim, mismatched tires, rusted rotors, broken screen and so on) says they're not investing in inventory. They're pushing it out as-is and hoping no one notices. 3) The "Fool Tax" strategy: the biggest one for this dealership. They keep cars on the lot long enough to find someone unaware or emotionally invested. I was never their ideal buyer. I was informed, direct, and clear. PLEASE TAKE MY EXPERIENCE AS A WARNING. AVOID THEM. I AM SPEAKING AS SOMEONE WHO DID NOT PURCHASE FROM THEM. IMAGINE HOW I WOULD FEEL IF I DID. UPDATE 4/1/26: Since my visit, California passed SB 766, aimed at deceptive practices like misleading pricing and add-ons, the same issues I and many others have raised here. After 10/1/26, dealers engaging in those practices will face greater scrutiny. If you believe you were misled or defrauded, consider filing a complaint w/ DMV Investigations and keep all documentation. In Jan 2026, Yelp placed a "Suspicious Review Activity" alert on this dealership's page (see pic). Read it, then look at how many good reviews come from accounts with 1-3 total reviews here, versus those with a much longer review history. Draw your own conclusions. IF YOU FOUND A VEHICLE YOU LOVE AT THIS DEALERSHIP, PLEASE STAY AWAY!! THEY WILL USE YOUR EMOTIONS AGAINST YOU.

    Private Collection Motors - usedcardealers - Updated September 2026

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